Hotel Bigallo

Hotels
8.2 (1484 reviews)
Vicolo degli Adimari 2 , Florence , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Cons:
Room maintenance issues
Breakfast quality

Categories

Cleanliness
7.7
Several reviews indicate a need for improvements in maintenance and room condition.
Service
9.2
The staff is consistently described as friendly and professional.
Location
9.2
Multiple reviews highlight the central and convenient location near major attractions.
Room Quality
7.7
Room condition was deemed average; some issues were reported regarding amenities.
Amenities
7.2
Some complaints about the facilities; breakfast quality was particularly noted.
Value for Money
8.7
Generally seen as good value, despite some concerns about specific areas.
Food and Beverage
7.7
Breakfast received mixed reviews, with some positives and several negatives.
Overall Experience
8.2
Guests expressed overall satisfaction despite noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:18

Property Description

Central Location with Breathtaking Views

Luxurious Amenities

Indulge in a continental buffet breakfast each morning, relax at the hotel's bar, and stay connected with free WiFi throughout. Our rooms offer modern comforts like air conditioning, LCD TVs, and private bathrooms. Some even boast stunning views of Florence Cathedral.

Convenience and Comfort

Located just steps away from Via dei Calzaioli, enjoy easy access to premier shopping and dining. With Santa Maria Novella Train Station nearby, exploring the city is a breeze.

Experience the best of Florence at Hotel Bigallo. Book your stay now!

Important information:

The property is in a restricted-traffic area.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1484 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 7.2
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.2
G
Gitte L M family_with_children dk
8
2026-07-24 via Nuitee
F
Francesco couple it
8
2026-07-24 via Nuitee
G
Giuseppe solo_traveller es
6
Pros:

Ubicación

Cons:

Fuimos 4 con una persona mayor y existen muchos escalones o desniveles que dificultan el moverse por las instalaciones. El desayuno es fundamentalmente bollería mientras la cantidad es correcta. Una de las habitaciones en las que nos alojamos era realmente pequeña y hasta para entrar en la ducha tenía escalón. Ascensor antiguo que fallaba constantemente en el cierre de las puertas.

2026-07-24 via Nuitee
R
RUTH family_with_children es
10
Ideal
Pros:

Céntrico. Limpio. Trabajadores amables. Aire acondicionado en muy buen funcionamiento siendo julio. Recepción encantadores. Desayuno muy bien.

Cons:

Me gustó todo.

2026-07-23 via Nuitee
R
RUTH extended_group es
10
Ideal y céntrico
Pros:

Todo. Recepción encantadores. Limpio. Céntrico. Desayuno muy bien.

2026-07-23 via Nuitee
M
Marco couple it
8
Hotel di fronte al duomo
Pros:

Posizione

2026-07-22 via Nuitee
J
James couple gb
8
Very enjoyable stay. Great staff, very helpful.
Pros:

Fantastic location so close to the cathedral. You can see the dome from m the hotel lounge window! Breakfast was great.

Cons:

Lift was a bit snug.

2026-07-21 via Nuitee
B
Barbara couple de
9
Alles super
Pros:

Alles top

Cons:

Würden wir etwas kritisieren müssen, wäre es, dass das Ganze nicht barrierefrei ist, was uns nicht betraf, man aber bei der Buchung wissen muss

2026-07-21 via Nuitee
U
Ursula solo_traveller at
8
Pros:

Lage, freundliches und bemühtes Personal, Frühstück war einfach aber ausreichend

Cons:

Zimmer hatten den Ausblick in den Innenhof

2026-07-18 via Nuitee
M
Marjo family_with_children fi
8
2026-07-18 via Nuitee
M
Martina solo_traveller it
10
2026-07-16 via Nuitee
M
Mimis couple us
8
Budget friendly small hotel few steps from the cathedral square.
Pros:

Simple hotel on the third floor of the building. Small Spartans, decent size rooms average breakfast. Small but very clean rooms with bathrooms. Excellent staff very helpful and very polite.
Above all fantastic location right on the cathedral square, walking distance from major museums, restaurants churches etc.Bugdet friendly.

Cons:

Difficulty getting in and out the elevator but other wise everything as expected.

2026-07-15 via Nuitee
H
Helen solo_traveller au
8
2026-07-14 via Nuitee
K
Kemal couple tr
9
2026-07-11 via Nuitee
E
eduardo family_with_children br
9
Pros:

Bem localizada. Ótima cama

Cons:

chuveiros e frigobar

2026-07-10 via Nuitee
M
Marcos couple uy
10
2026-07-10 via Nuitee
M
MU RONG couple tw
8
飯店位於百花大教堂旁邊,是正市中心,非常方便,逛累了隨時可以回來休息😍不過就是房間很小😂😂但打掃的都很乾淨。櫃檯是24小時的,很方便!
Pros:

位在市中心、房間乾淨

Cons:

房間很小

2026-07-05 via Nuitee
C
Carlo family_with_children it
7
Pros:

Posizione

Cons:

Colazione

2026-07-04 via Nuitee
B
Bàrbara solo_traveller es
10
Pros:

La ubicación

2026-07-03 via Nuitee
M
Maria Laura family_with_children it
8
Vista dalla stanza magnifica del Duomo e campanile di Giotto
Pros:

La magnifica vista al campanile di Giotto
La colazione
L'atmosfera dell'albergo

Cons:

La saletta per la colazione. Noi eravamo in tre persone ed era molto difficile trovare un posto comodo visto che tutti i tavoli erano per 2 tranne uno per 5. Poi la prima mattina l'addetta alla colazione è stata poco cortese, poco empatica, molto scontrosa nel suo silenzio ma sbatteva le cose e ci metteva molto tempo a portare le cose. Lo dico per noi ma lo ha fatto anche con altri ospiti. Sembrava di dover pregarle in aramaico per portarci qualcosa.

2026-07-02 via Nuitee