Krystal Monterrey

Hotels
8.2 (2602 reviews)
Calle Corregidora 519, Centro , Monterrey , MX

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Expensive food options
Inconsistent room amenities

Categories

Cleanliness
7.28
Several reviews mention cleanliness issues, including dirty rooms and unresponsive housekeeping.
Service
8.75
Generally positive sentiments regarding staff attentiveness and friendliness.
Location
9.29
Repeated praise for the hotel's excellent location near attractions.
Room Quality
8.24
Mixed reviews with some positive notes on spacious rooms but issues with amenities.
Amenities
7.77
Some amenities are lacking (e.g., small TVs, inconsistent heating), impacting guests' experience.
Value for Money
8.23
Some guests felt prices for certain services were high, affecting overall value perception.
Food and Beverage
7.28
A few reviews mention expensive buffet options, indicating room for improvement.
Overall Experience
8.75
Mostly positive overall, despite some criticisms regarding cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:58

Property Description

Luxurious Accommodation
Krystal Monterrey, located in Monterrey, offers a 4-star hotel experience with modern amenities. The rooms feature air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for guests.

Convenient Facilities
Guests can enjoy a buffet breakfast each morning and access the fitness centre during their stay. The hotel also provides private parking, a restaurant, and a bar, catering to all needs under one roof.

Ideal Location
Situated near MARCO Museum Monterrey and Macroplaza, Krystal Monterrey offers easy access to the city centre and popular attractions. Whether for business or leisure, this hotel is the perfect choice in Monterrey.

Book your stay at Krystal Monterrey for a memorable and convenient experience in Monterrey!

Important information:

Please note that the swimming pool is temporarily unavailable.

When booking 9 rooms or more, different policies and additional supplements may apply.

Swimming pool is temporary closed due to Covid19
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Location

Guest Reviews

8.2
Based on 2602 reviews
Cleanliness: 7.28
Service: 8.75
Location: 9.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 8.75
L
liliana • couple • mx
9
2026-10-30 • via Nuitee
Q
Quintero • family_with_children • mx
8
Buen sitio para descansar
Pros:

El precio es bueno, el lugar excelente. Los desayunos caros.

Cons:

Los pocos muebles como una silla, medas están desgastadas.

2026-10-29 • via Nuitee
J
Jaime • family_with_children • mx
5
Pros:

La habitación grande

Cons:

La atención al cliente

2026-10-29 • via Nuitee
R
RAMON • couple • mx
8
2026-10-28 • via Nuitee
F
Florentino • extended_group • us
9
2026-10-26 • via Nuitee
B
Berrelleza • family_with_children • mx
10
2026-10-26 • via Nuitee
B
Berrelleza • family_with_children • mx
10
2026-10-26 • via Nuitee
J
Jesus G • couple • us
10
Awesome place
Pros:

Location and very clean

2026-10-23 • via Nuitee
A
Alejo • family_with_children • co
8
Pros:

La ubicación muy facil para ir a los sitios de interés. Buen descanso y el desayuno estuvo agradable

Cons:

La limpieza sería ideal mejorarla en cuanto a las sábanas y algunos muebles de la habitación. Así mismo la puerta de acceso estaba con una reparación rápida pero que no permitía un cierre normal de la puerta se sentía forzada.

2026-10-23 • via Nuitee
S
SHENG-CHIH • solo_traveller • tw
9
not bad and good view to mountains and church
Pros:

Some staff are friendly

Cons:

One staff member who cannot speak English is unfriendly and has poor eye contact (skin is dark and hair is curly).

2026-10-22 • via Nuitee
V
Valles • extended_group • mx
10
Fabulosa
Pros:

La ubicacion del hotel, y las vistas desde mi habitacion geniales

Cons:

que el Starbucks no tenia personal de atencion y en din de semana....,

2026-10-20 • via Nuitee
B
Barraza • family_with_children • mx
8
2026-10-20 • via Nuitee
B
Barraza • family_with_children • mx
9
2026-10-20 • via Nuitee
T
Tovar • family_with_children • mx
10
2026-10-19 • via Nuitee
H
Hector • family_with_children • mx
9
2026-10-19 • via Nuitee
S
Socorro • couple • us
10
2026-10-18 • via Nuitee
A
Arreola • extended_group • mx
9
Confortable
Pros:

Muy buenos

Cons:

Considero que a la recamarera le falta un poco de cuidado en su función. No lavó mi vaso y tuve que insistir en las toallas de manos. Porque no me dejaba. Todo lo demás muy bien.

2026-10-16 • via Nuitee
J
Jose • family_with_children • us
6
2026-10-13 • via Nuitee
R
Rodriguez • extended_group • us
7
Not real great
Pros:

Not included too bad is not free

Cons:

Power light

2026-10-12 • via Nuitee
L
Luisa • family_with_children • us
9
Pretty good hotel
Pros:

Room was great, comfy and really big. Location was good, close to a lot of restaurants and the city center.

Cons:

I dislike it didn't have a fridge. Bathroom was a bit outdated and wasn't well clean.

2026-10-10 • via Nuitee