Comfort Suites Plano East - Richardson

Hotels
•
Comfort Suites
8 (547 reviews)
640 E Park Blvd , Plano , US
+1 972-578-2243

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good value
Spacious rooms
Cons:
Cleanliness issues
Old hotel
Maintenance needed

Categories

Cleanliness
6.96
Several reviews mentioned dirty premises and issues with cleanliness.
Service
9.43
Staff was often described as friendly and helpful.
Location
7.97
Some reviews mentioned convenience due to location, but loitering was noted as a concern.
Room Quality
7.92
Rooms were described as spacious and comfortable, but some had issues like odd smells.
Amenities
6.95
Some amenities were in disrepair, but some guests enjoyed the pool.
Value for Money
8.41
General agreement on good value considering the price.
Food and Beverage
7.96
Breakfast was mentioned positively, though not extensively.
Overall Experience
8.43
Despite some negative points, many guests enjoyed their stays overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:58

Property Description

Outdoor Pool, Hot Tub, and Fitness Centre:
Enjoy a relaxing stay at SureStay Plus Hotel by Best Western Plano with our outdoor pool, hot tub, and fitness centre to help you unwind and stay active during your visit.

Spacious Suites with Modern Amenities:
Each suite at our all-suite hotel comes equipped with a separate seating area, sofa bed, microwave, fridge, free WiFi, cable TV, and coffee-making facilities to ensure a comfortable and convenient stay.

Convenient Location and Extra Perks:
Located near Dart Light Rail, Collin Creek Mall, and Plano Convention Center, our hotel offers easy access to key attractions. Enjoy daily continental breakfast, free weekday cookies, and free local calls during your stay.

Book your stay now at SureStay Plus Hotel by Best Western Plano for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 6.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
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Guest Reviews

8
Based on 547 reviews
Cleanliness: 6.96
Service: 9.43
Location: 7.97
Room Quality: 7.92
Amenities: 6.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 8.43
J
Jarrod • couple • us
1
2026-09-03 • via Nuitee
R
Randy • couple • us
10
Excelente todo
Pros:

Excelente

Cons:

Excelente

2026-09-03 • via Nuitee
R
Robertson • solo_traveller • us
6
2026-08-29 • via Nuitee
C
Charles • solo_traveller • us
10
2026-08-29 • via Nuitee
C
Cynthia • solo_traveller • us
1
2026-08-28 • via Nuitee
B
Brendan • couple • us
1
Pros:

Nothing it is in the most ghetto area in Plano would not recommend I would have check the location first but I didn’t I just thought Plano would be a generally great area. The picture is nothing like in real life it was like a haunted house everything is under construction the room was scary the whole hotel was scary if you don’t want to get shot do not go out. I booked three nights but I only stayed for one instead. The worst hotel I have ever stayed that’s the place you stay if you are fine living with drugies and criminals.

Cons:

Nothing it is in the most ghetto area in Plano would not recommend I would have check the location first but I didn’t I just thought Plano would be a generally great area. The picture is nothing like in real life it was like a haunted house everything is under construction the room was scary the whole hotel was scary if you don’t want to get shot do not go out. I booked three nights but I only stayed for one instead. The worst hotel I have ever stayed that’s the place you stay if you are fine living with drugies and criminals.

2026-08-24 • via Nuitee
P
Paola • solo_traveller • us
10
Pros:

Buen lugar y ubicación

Cons:

Todo bien

2026-08-20 • via Nuitee
C
Charles • solo_traveller • us
7
2026-08-17 • via Nuitee
W
Wajed • couple • us
3
2026-08-09 • via Nuitee
B
Boutis • extended_group • us
10
Staff was very accommodating and friendly.
Pros:

Breakfast was more than I expected very fresh and lots of choices.

Cons:

No problems .

2026-08-06 • via Nuitee
P
Portia • solo_traveller • za
10
I booked here 3 times and stayed for 7 days in total. That should sum things up!:)
Pros:

Comfortable, helpful staff and good breakfast!

Cons:

Convenient location and comfort

2026-08-04 • via Nuitee
P
Paola • solo_traveller • us
10
2026-07-24 • via Nuitee
J
Jakhairee • couple • us
10
2026-07-23 • via Nuitee
F
Fei • couple • us
7
Comfy but inconvenient
Pros:

Room is clean and plenty towels. Location is very easy to access.

Cons:

The elevator was not still under construction. I had to climb stairs with luggages. No late check out available

2026-07-20 • via Nuitee
K
Kitchen • solo_traveller • us
8
2026-07-19 • via Nuitee
M
Michael • couple • gb
7
Bedroom 1 offered only 1 bed and we booked 2. Bedroom 2, smelly. Bedroom 3, perfect, then they asked us to move or be re
Pros:

The property was more than adequate for our 4 night stay for the World Cup game. Breakfast was good, small pool and gym was nice too, bedroom when eventually sorted was fine.

Cons:

Although the hotel was under a minor renovation it was fine, area to was adequate, nothing to really see but plenty of places, shops food to explore locally but all in all ok.

2026-07-16 • via Nuitee
L
Lankford • couple • us
6
Won’t be back.
Pros:

Under construction.

Cons:

Shower head was broke. Not enough towels. Bed was uncomfortable.

2026-07-12 • via Nuitee
M
Markus • solo_traveller • at
8
2026-06-28 • via Nuitee
L
Latasha • solo_traveller • us
9
2026-06-25 • via Nuitee
J
James • couple • us
8
We enjoyed our stay, and the breakfast was delicious.
Pros:

It was in a good location, next to downtown.

Cons:

The couch was not very comfortable.

2026-06-21 • via Nuitee