Kixby

Hotels
8.9 (609 reviews)
45 West 35th Street , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Wonderful location
Friendly staff
Great amenities
Cons:
Noise from the city

Categories

Cleanliness
8.73
Rooms are cleaned daily and are modern and bright.
Service
9.2
Staff were friendly, helpful, and offered thoughtful gestures like complimentary chocolates.
Location
9.24
Ideally situated near major attractions and public transport.
Room Quality
8.69
Rooms are compact but perfect, with good views.
Amenities
8.72
Offers great amenities like a gym and complimentary refreshments.
Value for Money
8.68
Great value for money with comfortable accommodations.
Food and Beverage
8.73
Hotel bar and restaurant provided good food at reasonable prices.
Overall Experience
9.2
Guests enjoyed their stays, celebrating special occasions with positive memories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:44

Property Description

Luxurious Amenities
Indulge in our well-equipped rooms featuring mini refrigerators, desks, and safes. Enjoy complimentary WiFi, bath amenities, and flat-screen TVs for a relaxing stay.

Prime Location
Located steps away from Herald Square, Kixby offers easy access to the iconic Empire State Building and a nearby subway station. Explore the city with convenience at your doorstep.

Stunning Rooftop Bar
Unwind at our seasonal rooftop bar, offering breathtaking views and a vibrant atmosphere. Sip on cocktails while taking in the city skyline for a truly memorable experience.

Experience luxury, convenience, and a touch of glamour at Kixby. Book your stay now for an unforgettable getaway.

Important information:

Please note that guests must be at least 21 years old to check-in.

The credit card provided for payment must be presented at check-in and the cardholder and guest name must match.

When booking 3 or more rooms, different policies apply. For more information, please contact the property directly.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out.

A facility fee of $30.00 + taxes is applied to each night of your stay to provide the following services and amenities, which enhance the guest experience.
• A new Eco-Friendly refillable Kixby water bottle provided at check-in
• An open invite to the Kixby Pantry, which includes:
o Freshly brewed Heva Columbian coffee and a variety of select teas
o BEVI water machine offering flat and sparkling options, along with assorted flavors, to refill your water bottle
o Specialty coffees, tea, and light snacks every afternoon
• High-speed Wi-Fi
• Access to our on-property Fitness Room featuring Peloton bikes, dumbbells, treadmills, and yoga essentials
• Local CallsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

8.9
Based on 609 reviews
Cleanliness: 8.73
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.2
V
Valery • couple • us
9
2026-09-19 • via Nuitee
T
Tracy • couple • gb
10
2026-09-11 • via Nuitee
R
Rebecca • couple • us
10
2026-09-09 • via Nuitee
T
Thaily • extended_group • us
8
Pros:

Location/space

2026-09-08 • via Nuitee
D
dor • solo_traveller • il
10
בודאות אחזור לכאן שוב, מלון מצוין במיקום מטורף.
Pros:

המיקום מצוין, הצוות סופר נחמד ואדיב. החדר שלנו היה יפה מאד ומעוצב בקפידה. הגג מדהים ונוף לאמפיירסטייט. סאבוואי ממש ביציאה מהמלון.
לכבוד יום הנישואים שלנו הצוות הכין שמפניה ושוקולד בחדר, עשו את זה בכיף ובאוירה נעימה. פשוט תענוג.

Cons:

באמת שלא היה דבר אחד שלא היה בסדר.

2026-09-07 • via Nuitee
T
Tal • solo_traveller • gb
10
2026-09-07 • via Nuitee
M
Mohanaselvan • solo_traveller • ae
9
Good place. Would recommend for business traveller especially it being close to the metro station.
Pros:

Room was great, location was great, the food was great. close the the metro station.

Cons:

the elevators were slow..

2026-09-01 • via Nuitee
D
dana • couple • us
10
Relaxing and perfectly located
Pros:

Quaint and staff very friendly

2026-08-20 • via Nuitee
V
Vincent • solo_traveller • us
10
Pros:

Perfect room amenities, perfect location to go to koreatown and the empire state building. 34 Herald st is right next door and makes going to the five boroughs extremely easy. Right next door is 3 fantastic restaurants and the the staff was very helpful in planning flight departures.

Cons:

Only thing that seem dated was the gym room but to be honest the real gym is all the walking you do yo go to each new york bourough 50k steps in 3 days is enough of a workout for me. Other then that everything was perfect.

2026-08-10 • via Nuitee
F
F1757SEphilr • Couples • Caerphilly, Caerphilly County, South Wales, Wales
8
Excellent Hotel, but….
Pros:

Just got back from 10 days at Kixby..staff are super friendly and accommodating, location is amazing, 2 mins to Macys, 10 mins to Penn Station/MSG, 15 mins to Time Square. Plenty of shops, restaurants and watering holes within staggering distance.. The room was a good size, bed was super comfy, could do with a bit more storage and a kettle but I’m nit picking. Everything very clean and tidy. On the downside, we were in a room facing 35th street and (currently) unlucky enough to have some major refurb work in the building across the street and they like to start early and don’t really give a hoot about keeping quiet. That said, the bin men (every morning) and the general, constant hooting of the NY traffic didn’t help for uninterrupted sleep. Can’t blame the hotel for any of these things and it definitely wouldn’t stop me booking again.. On the whole, a great hotel I a great spot..

2026-08-09 • via Tripadvisor
W
Wanda • couple • us
10
Liked it so much the first time, we booked it again!
Pros:

The accommodations and location were great. The staff were wonderful! Special kudos to Jay and Rafael for their impeccable service.

2026-08-08 • via Nuitee
W
Wanda • couple • us
10
The Kixby made my birthday magical.
Pros:

Loved the rooms and location. The service was top notch. Jay and Rafael made my birthday! Appreciate them going the extra mile for my husband and I. We will definitely be back.

2026-08-08 • via Nuitee
H
Heidi • couple • us
10
Pros:

The staff was amazing. Conveniently located.. The bed was super soft and room was cleaned very nicely

2026-08-06 • via Nuitee
D
D3163OEamyr • Couples
10
4 nights in July
Pros:

Stayed here for 4 nights with my husband. Brilliant location for walking and getting the subway. Subway entrance right outside the hotel. Room was clean and comfortable. Staff were all very friendly. Rooftop bar is a great touch for the view of the Empire State Building. If I were to return to New York or a friend asked for a recommendation I would definitely say the Kixby is where to go.

2026-08-04 • via Tripadvisor
N
NYCisFabulous • Solo travel • Concord, California
10
Kixby Rocks
Pros:

I stayed here from July. 21st through the 29th. Great experience overall! I arrived way later than anticipated due to flight delays. Check in was very straightforward and simple. My request for a courtyard view and higher floor was honored. My room was spacious and comfortable. The only negative was the first night my bedding smelled slightly like a wet dog. I thought this might be due to the industrial soap and machine they use because the next night the smell was gone.
I was greeted every time I walked thru the lobby and the everyone was extremely courteous. I loved that the hotel was so centrally located and everything I wanted to visit was either an easy walk or a few minutes to the subway.

2026-07-31 • via Tripadvisor
L
lynnmR613CB • Couples • Boston, Massachusetts
10
Hidden Midtown Gem!!
Pros:

A hidden gem in midtown. Didn’t realize when I made the reservation it is a 4-star hotel. It’s better than 4 stars! Very quiet, comfortable and only 8 minute walk to MSG. Rooftop bar looking up to the Empire State Building is a plus. Would go back again! We really enjoyed our stay at the Kixby.

2026-07-22 • via Tripadvisor
K
KrishGlasgow • Family
6
Small rooms average experience
Pros:

Just be ready for the small room and toilet. We needed the fridge to be a fridge but was told by handyman that was as cold as it would get. We had medication bagged and sent to their other fridge which meant it was a regular problem. It was more a cooling box. The whole place is very tight. We were getting chased to leave room a day early but when I went down to sort was told it was an error. No apology more of a ‘it’s sorted we messed up ‘..
The tidy up is average. I would say the best thing about this place was location you are in the thick of it. Use Uber over hotels recommendations for taxis - it’s way cheaper than their options. We tested this with airport transfers. They do have a floor 2 tea cofee basic station with an ice machine which was handy as the ice melted very fast in our cooling box. Reception seats around 6 to 8 then you hang around. The view was someone else’s back wall with windows…which though very annoying could not be helped if you are city centre. I don’t think we would rush back here it does not have the comfort levels that we like and really is just small rooms premier inn style with terrible views. Anyway location is great and decent Rooftop - that’s the plus side.

2026-07-22 • via Tripadvisor
P
PAUL • solo_traveller • gb
9
2026-07-22 • via Nuitee
J
Joseph • couple • us
10
My wife and I couldn't have asked for a better stay.
Pros:

All was excellent. This is a fantastic location and the cleanest and most comfortable room I have ever stayed in. The staff was awesome, very helpful with the questions I asked. Ver attentive and they pay a great deal of attention to detail. I'll recomend this hotel to anyone I know going to New York.

Cons:

There was actually nothing I could find that I didn't like.

2026-07-21 • via Nuitee
R
R6675JAadrianf • Family
10
Highly recommended
Pros:

A really lovely hotel. Great rooms and excellent friendly and professional staff. Highly recommended.

2026-07-18 • via Tripadvisor