The Woodlands Waterway Marriott Hotel and Convention Center

Hotels
•
Marriott Hotels & Resorts
9.2 (473 reviews)
1601 Lake Robbins Drive , The Woodlands , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Outstanding staff service
Great location
Cons:
High prices
Limited food options

Categories

Cleanliness
9.44
Reviews mention the room was clean and tidy, but some guests felt there were minor issues.
Service
9.91
Exceptional service from staff like Annalie and Ling Ling, contributing to a warm and welcoming atmosphere.
Location
9.45
A very convenient location with good views, making it easy to explore the area.
Room Quality
8.9
Overall comfortable stay, but some guests mentioned missing items like a microwave.
Amenities
8.43
Amenities like the bar and food options were limited, affecting the overall experience.
Value for Money
8.39
Considered expensive, especially without breakfast and Wi-Fi included.
Food and Beverage
9.44
Breakfast service was highlighted positively, particularly Annalie's service.
Overall Experience
9.61
Despite some minor complaints, the overall experience was very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:15

Property Description

Luxurious Accommodations
The Woodlands Waterway Marriott Hotel and Convention Center offers modern guest rooms decorated in soft, natural colors. Guests can unwind while watching cable channels on a flat-screen TV and make use of the convenient tea and coffee-making facilities.

Relaxation and Convenience
Indulge in a pampering experience at The Spa at the Waterway, offering a variety of salon, nail, and massage services. Take a refreshing dip in the outdoor pool or utilize the on-site business center, laundry facility, and shoeshine station for added convenience.

Dining and Entertainment
Start your day with delicious American breakfast selections at Acqua Restaurant and savor hot and cold drinks at the Starbucks coffee house. With The Cynthia Woods Mitchell Pavilion and Woodlands Mall nearby, entertainment and shopping options are just steps away.

Experience luxury and convenience at The Woodlands Waterway Marriott Hotel and Convention Center. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

Location

Guest Reviews

9.2
Based on 473 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.61
J
Joy • solo_traveller • us
10
Pros:

Helpful staff

Cons:

There was construction blocking the parking garage so we had to wait in the valet line to get to the parking garage

2026-06-19 • via Nuitee
E
Elizabeth • family_with_children • us
10
Had a wonderful time
Pros:

Convenient to Cynthia Wood Pavilion

Cons:

Pay for internet

2026-06-15 • via Nuitee
F
Fearless60820725955 • Business
10
Bestt Staff Ever
Pros:

Absolutely amazing experience all the staff from fron desk to restaurant employees were so considerate. The food was delicious, the rooms are clean, and I would recommend them to anyone.

2026-06-13 • via Tripadvisor
H
HEATHER • solo_traveller • us
10
2026-06-13 • via Nuitee
W
waco_famous • Friends getaway
10
Wonderful Breakfast in M Club
Pros:

Great service in the M Club. Kathy was super friendly and helpful!

2026-06-05 • via Tripadvisor
D
DeannaSS • Friends getaway
10
Great
Pros:

Great experience, staff was very accommodating, and Ms Kathy at m club was great.

2026-05-28 • via Tripadvisor
S
shericiar2026 • Family
10
Excellent Stay
Pros:

Excellent location, excellent service, excellent stay! This location is walking distance to restaurants, entertainment and shopping in The Woodlands. There is also a trolley that takes you throughout the woodlands. Be sure to take advantage of all of the amenities offered especially if you have access to the M Lounge. Kathy, the concierge in the M Lounge, was so friendly and attentive. I will definitely stay here again in the future.

2026-05-27 • via Tripadvisor
T
tracy • family_with_children • us
10
If we need to stay in The Woodlands in the future, this is the hotel for us!
Pros:

The breakfast was delicious and worth the cost.

2026-05-26 • via Nuitee
2
239babetter • Couples • Houston, Texas
10
Great stay!
Pros:

Our room was great with the beautiful view of the waterway. Bed and pillows were very comfy. Breakfast was great at the M club. Kathy was our server and she was awesome. Very attentive and thoughtful. We love the Woodlands and really enjoyed our stay at this Marriott.

2026-05-25 • via Tripadvisor
E
English • couple • us
10
2026-05-25 • via Nuitee
D
Daisuke • solo_traveller • jp
5
2026-05-20 • via Nuitee
S
Stephanie • couple • us
10
2026-05-19 • via Nuitee
S
Sandra • extended_group • us
9
2026-05-04 • via Nuitee
J
Jonathan • couple • us
10
2026-04-26 • via Nuitee
T
Tracey • couple • us
10
2026-04-22 • via Nuitee
R
Richoliver33 • Family • Ballwin, Missouri
10
Great hotel experience
Pros:

Aidan Lee was very generous helping to cart my stuff to my room. Very nice guy. Also, Gerimo (from Uruguay) was exceptional checking in all my rooms at the front desk. Great job to an awesome hotel that my family absolutely loved during Ironman Texas. Best family experience yet!!!!

2026-04-21 • via Tripadvisor
T
Tidwell • solo_traveller • us
4
Great location but you that's all you get for price
Pros:

Great location! Went for a concert and after concert there were no amenities open. Bar/restaurant was open but they confessed did not have enough staff so provide service to after venue closed. The room was sparse... had to ask for glasses, coffee. For the price I would of expected much more services!

Cons:

Lack of amenities. Room was very unimpressive.

2026-04-21 • via Nuitee
W
William • solo_traveller • us
9
2026-04-21 • via Nuitee
J
Jacqueline • couple • us
4
Disappointment
Pros:

Staff very friendly and helpful

Cons:

Facility very tired. Fixtures not working. Very expensive for what you get. Not worth the money.

2026-04-21 • via Nuitee
E
enrico • couple • it
8
Pros:

Location top for ironman race

Cons:

Breakfast

2026-04-20 • via Nuitee