Altis Suites Apartamentos Turísticos

Hotels
9 (1187 reviews)
Rua Castilho, 13 , Lisbon , pt

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Location
Service
Room Quality
Amenities
Cons:
Cleanliness issues with bathroom fittings
Some noise concerns

Categories

Cleanliness
8.25
Some issues mentioned with the shower and toilet in reviews, impacting cleanliness perception.
Service
9.75
Consistently praised for excellent service and staff friendliness.
Location
9.25
Multiple mentions of great location close to Avenida da Liberdade.
Room Quality
8.75
Spacious and well-equipped rooms with minor complaints.
Amenities
9.25
Good variety of amenities like the kitchen, pool, and sauna.
Value for Money
8.75
Generally good ratio of quality to price for the services offered.
Food and Beverage
8.75
Mention of a good quality breakfast and restaurant experience.
Overall Experience
9.25
Positive feedback on overall stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:57

Property Description

Luxurious Apartments with Modern Amenities

The Altis Suites Apartamentos Turísticos offers spacious, air-conditioned apartments with fully equipped kitchens and free WiFi access. Some units even feature private balconies, providing a comfortable and convenient stay for guests.

Dining and Entertainment Options

Guests can enjoy room service or visit the Altis Grand Hotel next door for a variety of dining outlets and bar areas with stunning views of central Lisbon. Additionally, the hotel is surrounded by numerous local restaurants and eateries, perfect for exploring the vibrant culinary scene of the city.

Convenient Location and Nearby Attractions

Situated in Lisbon’s shopping district, the property is just a short distance from trendy shops and boutiques on Avenida da Liberdade. With easy access to historical areas like Chiado and Rossio, as well as the lively nightlife district of Bairro Alto, guests can immerse themselves in the rich culture of the city.

Book your stay at Altis Suites Apartamentos Turísticos for a memorable and enjoyable experience in Lisbon!

Important information:

Please note that for rates with breakfast included, the buffet is served in the hotel next door, Altis Grand Hotel.

Please note that the credit card used to make the reservation must be the same presented at check-in.

When traveling with pets, please note that an extra charge of 30 EUR per pet, per stay, applies; only dogs or cats with a maximum weight of 10 kg are allowed.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 13 years old to 17 years old stay for € 70 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1187 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
A
Alexandra • family_with_children • il
10
Pros:

Everything about our stay was great, but what made it truly unforgettable were the staff: Christina and Gonçalvo. They were the most friendly and heartwarming hosts ever.
Cannot thank them enough.

Cons:

Absolutely nothing. It was perfect.

2026-05-29 • via Nuitee
I
Irena • family_with_children • lu
10
Excellent local spot, good value for money
Pros:

Everything was excellent - the facility (the rooms had enough space with all necessary, comfy beds), communication with the hotel was easy and straight forward, the staff was nice all the time and try to help, location-central, with easy access to metro and direct transport to the airport, breakfast options we found as very good.
There are also interesting museums near by, cafes and restaurants. Quiet place even though close to busy, central part of the town. we were welcomed with the early check-in

Cons:

nothing to dislike.
Everything was excellent - the facility is an excellent local spot, the staff was super friendly and helpful, the location is great.

2026-05-26 • via Nuitee
V
vera • extended_group • br
9
Boa opção de hospedagem em Lisboa
Pros:

Boa acomodação e apesar de estar próxima ao príncipe real e bairro alto, fica num lugar mais tranquilo . O staff é muito solicito, em especial Gonçalo da recepção.

2026-05-25 • via Nuitee
A
Arne • family_with_children • de
9
Super Lage, zweites Bett Mau
Pros:

Die Lage der Suiten ist sehr gut. Man kann fußläufig viele Sightseeing Spots erreichen.
Ebenfalls fußläufig gibt es viele hervorragende Restaurants und Frühstückslokale.

Cons:

Die Schlafcouch im zweiten Zimmer hatte eine sehr dünne Matratze und kann nicht wirklich als Bett bezeichnet werden.
Aus diesem Grund würden wir als Familie nicht mehr eine Familiensuite wählen, sondern eher zwei Zimmer mit vernünftigen Betten.

2026-05-25 • via Nuitee
S
Suasana Lourenço • solo_traveller • pt
10
Pros:

Da simpatia e disponibilidade, conforto.

Cons:

Nada a dizer.

2026-05-25 • via Nuitee
4
469betsyw • Couples
10
Comfort and convenience
Pros:

Comfortable, clean, great location, very friendly staff. Definitely do the buffet breakfast at the adjacent hotel!

2026-05-22 • via Tripadvisor
J
Joao • family_with_children • br
9
Excelente localização e equipe atenciosa.
Pros:

A equipe de atendimento é fantástica.
Aproveito para perguntar sobre a caução de USD 50 que eu paguei no check-in: quando será devolvida?

2026-05-20 • via Nuitee
D
Delphine • family_with_children • fr
9
Excellent appartement pour se reposer entre 2 des collines de Lisbonne, personnel au petit soin!
Pros:

L'attention du personnel, les conseils quotidiens, la disponibilité.
Grande chambre où nous étions très à l'aise et confortables

Cons:

Pas grand chose à reprocher, tout était très bien, seule la sonnerie de l'ascenseur qui était très forte pouvait être dérangeante le soir

2026-05-19 • via Nuitee
B
Benedita de Cassia • couple • br
10
Apto maravilhoso, lugar aconchegante!
Pros:

Apto bem equipado, com todos os utensílios para cozinhar, limpeza impecável , produtos de higiene de ótima qualidade

Cons:

Chuveiro ser dentro da banheira,

2026-05-19 • via Nuitee
K
Kristīne • solo_traveller • lv
9
2026-05-18 • via Nuitee
C
CLELIA • extended_group • ar
9
La atención es el plus del lugar y la amabilidad de la gente
Pros:

La amabilidad de la gente

Cons:

No tengo opinión

2026-05-17 • via Nuitee
J
Jose Ricardo Raymundo • solo_traveller • br
9
Apart hotel super bem localizado
Pros:

O hotel é o apart da Altis que fica ao lado do hotel da Rua Castilho. Locsl super tranquilo e sossegado. A suite é ampla, com sala, cozinha, quarto e banheiro. Tudo super espaçoso e limpo. Cama confortável, bom Wi-Fi, banheiro grande. A equipe é super atenciosa e sempre a disposição. Várias opções de restaurantes nas proximidades. Metrô perto na Av da Liberdade. Recomendo.

Cons:

O banheiro ainda tem banheira, e os mais velhos precisam ter cuidado ao entrar e sair.

2026-05-17 • via Nuitee
H
Heloisa Helena • extended_group • br
10
Um apartamento excelente para quem quer conforto, bom atendimento e ótima localização. Recomendo!
Pros:

A localização é muito boa, perto da Avenida Liberdade que tem muitos restaurantes e lojas. Os quartos são grandes, a cozinha bem equipada e tudo limpo e organizado. Os funcionários na recepção são muito especiais: profissionais eficientes, educados e simpáticos sempre prontos a ajudar no que você precisar.

2026-05-16 • via Nuitee
G
gabriella • family_with_children • it
8
Comfortable apartment in a very convenient area for getting to the city center easily and quickly.
Pros:

Very good position, ideal to be close to the hotel where you can benefit of its Services and also have a very good internazional breakfast.
The apartment was really big and comfortable, very well kept. The staff was really welcoming, kind and available to help us with our requests - needs. Definitely a place where to come back when we will visit again Lisboa! Thanks Cristina and Gonzalo!!!

Cons:

Nothing

2026-05-16 • via Nuitee
S
Stéphanie • extended_group • ch
4
dirty sheets
Pros:

good location

Cons:

dirty bedding, didn‘t have anyone to clean it until the second day

2026-05-16 • via Nuitee
N
Nuno • solo_traveller • ch
8
Pros:

L'accueil formidable de votre personnel

Cons:

Une toute petite chose nous avons eu 5 capsules de café pour un séjour de deux nuits avec 3 personnes

2026-05-16 • via Nuitee
S
Silvia • family_with_children • pt
8
Pros:

Localização e atenção da equipe

2026-05-11 • via Nuitee
A
Alizz • extended_group • us
10
2026-05-10 • via Nuitee
S
Sandra • solo_traveller • ar
10
Excelente estadía es un departamento inmejorable
Pros:

Excelente ubicación, la suite superó nuestras expectativas. Cordialidad y atención

Cons:

Nada para mencionar

2026-05-10 • via Nuitee
D
Dirk • extended_group • de
8
Waren 5 tolle Tage in Lissabon. Gerne wieder.
Pros:

Wir haben im Hotel neben an frühstücken dürfen. Das war wirklich ein tolles Frühstück

Cons:

Leider ging in unserem Zimmer die Lüftung im Bad nicht. Das war bisschen störend wenn 3 hintereinander geduscht haben.

2026-05-09 • via Nuitee