Leonardo Hotel London Croydon

Hotels
•
Leonardo Hotels
8.5 (5055 reviews)
Wellesley Road , Croydon , GB
+44 20 8448 6000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Room Quality
Amenities
Cons:
Service issues
Check-in delays
Parking unavailability

Categories

Cleanliness
7.89
Several mentions of cleanliness being positive, but noted issues with comfort due to the wind.
Service
6.86
Negative feedback regarding staff handling a safety issue. Significant concerns raised about disrespect and lack of professionalism.
Location
9.9
Positive remarks about proximity to public transport and convenience.
Room Quality
8.85
Rooms described as neat, large and comfortable.
Amenities
8.88
Amenities mentioned positively such as coffee and tea in rooms.
Value for Money
8.84
Standard quality for this hotel tier.
Food and Beverage
8.39
Breakfast included and sufficient; mentions of positive interactions at the hotel bar.
Overall Experience
8.36
Guests enjoyed their stay despite some negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:35

Property Description

Convenient Location and Modern Amenities
Located just a 5-minute walk from East Croydon Station, Leonardo Hotel offers easy access to central London and Gatwick Airport. The hotel features stylish bedrooms with Dream beds, flat-screen TVs, and spacious work areas. Guests can also enjoy luxurious spa toiletries in the modern bathrooms.

Dining and Entertainment Options
Indulge in an international dinner menu at the contemporary restaurant or grab a quick bite at the on-site bar serving lunch, snacks, and a variety of beverages. Whether you're craving a meal or a caffeine fix, Leonardo Hotel has you covered.

Additional Services and Facilities
Benefit from a 24-hour reception, dry cleaning/laundry services, and public parking nearby. Stay connected with internet access in public areas for added convenience. Experience comfort and convenience at Leonardo Hotel London Croydon.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.5
Based on 5055 reviews
Cleanliness: 7.89
Service: 6.86
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.36
S
Simone • solo_traveller • gb
9
2026-09-19 • via Nuitee
M
Mitchell • solo_traveller • gb
10
2026-09-18 • via Nuitee
M
Marisa • family_with_children • ch
8
Schönes, schlichtes Hotel an guter Lage.
Pros:

Sehr freundliches und hilfreiches Personal an Rezeption und im Restaurant. Das Hotel ist in wenigen Minuten von der Station East Croydon zu Fuss erreichbar. Man ist auch schnell in London. In 1 bis 2 Minuten Entfernung befindet sich ein Supermarkt (Co-op), was sehr praktisch ist.

Cons:

Ich hätte Lotion und einen Waschlappen im Zimmer erwartet. Das Essen im Restaurant war mittelmässig und eine Enttäuschung.

2026-09-18 • via Nuitee
M
Mitchell • solo_traveller • gb
10
2026-09-18 • via Nuitee
G
Griffin • solo_traveller • ie
9
2026-09-16 • via Nuitee
A
Andrew • solo_traveller • gb
9
2026-09-16 • via Nuitee
V
Vijith • couple • gb
5
2026-09-16 • via Nuitee
A
Andrea Clarke-Wright • solo_traveller • gb
8
Pros:

Easy to find. Breakfast good, plenty of choice

Cons:

Could do with a bit more lighting

2026-09-16 • via Nuitee
B
bbamine • solo_traveller • gb
9
Pros:

Staff, both reception and housekeeping were very friendly

2026-09-15 • via Nuitee
C
Catherine • solo_traveller • gb
8
Comfortable hotel for a work stay.
Pros:

Plenty of choice at breakfast

Cons:

Sounds of doors closing during the night

2026-09-15 • via Nuitee
M
Martina • solo_traveller • ie
10
Lovely stay, recommended
Pros:

The staff was lovely. We booked in a hurry after being scammed for a stay at a nearby apartment and the lady that greeted us was so reassuring. The room was clean and spacious, with all amenities. The location is very close to the train station which is a plus.

Cons:

No issues whatsoever

2026-09-14 • via Nuitee
I
Isabel Alejandra • extended_group • es
10
Pros:

Me gustaría dar las gracias a Keiron, nos ayudó hasta lo imposible cuando cancelaron nuestro vuelo y no encontramos hotel. Una persona maravillosa. Recomendable 100%

2026-09-14 • via Nuitee
A
Abiodun • couple • gb
10
Place like home
Pros:

Excellent

Cons:

Excellent

2026-09-14 • via Nuitee
J
Jade • solo_traveller • gb
10
2026-09-14 • via Nuitee
S
Stefania • extended_group • it
8
2026-09-13 • via Nuitee
N
Natalie • solo_traveller • gb
10
Pros:

Always a great noght sleep.
Excelente customers service
I enjoyed my stay. Thankyou!

Cons:

??
The night goes to quik..

Lol

2026-09-13 • via Nuitee
A
Annette • family_with_children • ie
8
Pros:

Lovely

2026-09-13 • via Nuitee
X
Xuan Vu • extended_group • gb
10
Pros:

The Staffs are super cute!!!!

Cons:

hard to think about, maybe should have a weight scale

2026-09-13 • via Nuitee
E
Emmet Andrew • solo_traveller • gb
8
Good for short business stay
Pros:

View and location were exceptional

Cons:

Staff very zoned out and stains on carpets

2026-09-13 • via Nuitee
M
Michael • couple • gb
6
2026-09-12 • via Nuitee