Holiday Inn Express London Stratford by IHG

Hotels
•
Holiday Inn Express
8.7 (9794 reviews)
196 High Street , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Spacious accommodations
Decent breakfast
Cons:
Limited breakfast variety
Air conditioning difficulties
Crowded breakfast area

Categories

Cleanliness
8.64
Rooms were reported to be clean and well presented.
Service
9.01
Staff were described as friendly and helpful, with positive interactions noted.
Location
8.95
Convenient location with easy access to transport links.
Room Quality
8.6
Rooms were spacious and comfortable, with some mentions of temperature control issues.
Amenities
8.53
Amenities were generally considered satisfactory, though some improvements could be made.
Value for Money
8.69
Good value considering location and overall experience.
Food and Beverage
8.34
Breakfast was noted as basic with suggestions for more variety.
Overall Experience
8.81
Overall satisfactory stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:51

Property Description

Convenient Location
Located in East London, Holiday Inn Express London Stratford is a stone's throw away from the Olympic Stadium and Westfield Stratford City shopping center.

Comfortable Accommodations
The hotel offers bright and airy bedrooms with air conditioning and complimentary WiFi. Each room is equipped with a work desk and a flat-screen satellite TV for your entertainment.

Dining Options
Indulge in traditional British cuisine and hearty breakfasts at The Great Room Restaurant. Unwind with international wines and fresh coffees at the bar while catching up on the latest on large-screen TVs.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Holiday Inn Express London Stratford now!

Important information:

If the credit/debit card used for reservation will not be present upon arrival/check-in, please contact the hotel prior to arrival.

If the guest checks out before their date of departure, the hotel will charge an additional cost.

Please note that only guide dogs are accepted at the property.

The maximum vehicle size for parking at this property is as follows:
Length: 16 feet
Height: 8.2 feetGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 76.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 9794 reviews
Cleanliness: 8.64
Service: 9.01
Location: 8.95
Room Quality: 8.6
Amenities: 8.53
Value for Money: 8.69
Food and Beverage: 8.34
Overall Experience: 8.81
V
Victoria • family_with_children • gb
8
Relaxing stay, very comfortable beds . Beautifully clean.
Pros:

Very clean rooms.

Cons:

Nothing

2026-05-30 • via Nuitee
J
Jayne • solo_traveller • gb
8
All good.
Pros:

Staff excellent, location great.

Cons:

Bit more expensive than other budget hotels but the quality was better.

2026-05-29 • via Nuitee
G
Gert • family_with_children • sk
8
Pleasant
Pros:

Clean rooms. Proximity to train station.

Cons:

One minor remark (not critical). Staff taking dishes from the breakfast table too fast, which is a bit annoying. Better let people finish breakfast and after they leave the table only then take the dishes. Other then that everything fine.

2026-05-29 • via Nuitee
C
Caroline • solo_traveller • gb
10
Pros:

Wonderful friendly staff, gorgeous breakfast, very comfortable beds and location spot on for where we needed to go.

Cons:

Need more tea coffee sugar in rooms, although we asked for extra milk and we got it would be nice for afew more in room.

2026-05-29 • via Nuitee
C
Carine • couple • be
9
Pros:

Te duur voor 1 persoon
Geen 1 persoonskamer ter beschikking

2026-05-29 • via Nuitee
P
Patrick • solo_traveller • be
8
2026-05-29 • via Nuitee
M
Magdalena • family_with_children • pl
7
Ogólnie oceniam pozytywnie.
Pros:

Obsługa była miła i pomocna.

Cons:

Widziałam włosy pod prysznicem, które wystarczyło spłukać ze ściany. Śniadanie kiepskie. Zero sera czy wędliny, codziennie to samo. Dobre napoje do śniadania. Poza tym wszystko ok.

2026-05-28 • via Nuitee
I
Ivonne • family_with_children • de
9
2026-05-28 • via Nuitee
G
Gérard • solo_traveller • nl
9
Prima voor een goede prijs
Pros:

Prima service

Cons:

Goede bedden

2026-05-28 • via Nuitee
J
Julie • couple • gb
10
Always friendly staff and the breakfast is great.
Pros:

The staff are so lovely here. Especially the breakfast ladies. They are so friendly and work so hard. Good location for the ABBA voyage arena. Rooms are very clean.

Cons:

Nothing.

2026-05-28 • via Nuitee
B
Balazs • solo_traveller • hu
10
2026-05-27 • via Nuitee
B
Barry • couple • nl
7
Goed gelegen vlakbij openbaar vervoer en de ABBA Arena
Pros:

Heerlijk ontbijt, comfortabel bed, vriendelijk personeel en vlak bij de ABBA Arena.

Cons:

Sommige dineropties waren nauwelijks te eten: de pizza smaakte naar een diepvriespizza.

2026-05-27 • via Nuitee
L
Lewis • solo_traveller • gb
10
Pros:

The staff and how they took care of us as we r in our 60/70's couldn't do more for us Thank You 🤗

Cons:

From reception to breakfast bar to evening meal Fabulous!!! ONE girl stood out and that wz Tegan I think she wz called she worked the morning shift at the breakfast bar such a lovely girl a credit to your company Thank you Tegan for looking after us 🥰

2026-05-27 • via Nuitee
M
Martyn • family_with_children • gb
8
great value for London and good location if you are competing at the Olympic Pool
Pros:

room was spacious. breakfast was really great. great location for Olympic Pool. Rooms clean

2026-05-27 • via Nuitee
B
Bernie • couple • gb
10
2026-05-26 • via Nuitee
C
Chantel • family_with_children • gb
9
Fantastic
Pros:

Friendly staff and exceptionally clean

Cons:

n/a

2026-05-26 • via Nuitee
H
Heidi • couple • gb
10
Really great, affordable accommodation, good breakfast included. Staff friend and very clean
Pros:

Staff very friendly and accommodating. Parked right outside the door.

Cons:

No real grocery store nearby (The Tesco express Nextdoor is closed with no opening date) just a small niggle as everything else perfect

2026-05-26 • via Nuitee
J
Jan • couple • cz
9
2026-05-26 • via Nuitee
A
Alexandru • couple • gb
10
2026-05-25 • via Nuitee
M
Milad • solo_traveller • pt
8
Pros:

Breakfast was good, and the overall staff was very friendly.

Cons:

Overall, the hotel is starting to look like it needs some renovation

2026-05-25 • via Nuitee