Holiday Inn Express London Stratford by IHG

Hotels
Holiday Inn Express
8.7 (9981 reviews)
196 High Street , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Spacious accommodations
Decent breakfast
Cons:
Limited breakfast variety
Air conditioning difficulties
Crowded breakfast area

Categories

Cleanliness
8.64
Rooms were reported to be clean and well presented.
Service
9.01
Staff were described as friendly and helpful, with positive interactions noted.
Location
8.95
Convenient location with easy access to transport links.
Room Quality
8.6
Rooms were spacious and comfortable, with some mentions of temperature control issues.
Amenities
8.53
Amenities were generally considered satisfactory, though some improvements could be made.
Value for Money
8.69
Good value considering location and overall experience.
Food and Beverage
8.34
Breakfast was noted as basic with suggestions for more variety.
Overall Experience
8.81
Overall satisfactory stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:51

Property Description

Convenient Location
Located in East London, Holiday Inn Express London Stratford is a stone's throw away from the Olympic Stadium and Westfield Stratford City shopping center.

Comfortable Accommodations
The hotel offers bright and airy bedrooms with air conditioning and complimentary WiFi. Each room is equipped with a work desk and a flat-screen satellite TV for your entertainment.

Dining Options
Indulge in traditional British cuisine and hearty breakfasts at The Great Room Restaurant. Unwind with international wines and fresh coffees at the bar while catching up on the latest on large-screen TVs.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Holiday Inn Express London Stratford now!

Important information:

If the credit/debit card used for reservation will not be present upon arrival/check-in, please contact the hotel prior to arrival.

If the guest checks out before their date of departure, the hotel will charge an additional cost.

Please note that only guide dogs are accepted at the property.

The maximum vehicle size for parking at this property is as follows:
Length: 16 feet
Height: 8.2 feetGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 76.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 9981 reviews
Cleanliness: 8.64
Service: 9.01
Location: 8.95
Room Quality: 8.6
Amenities: 8.53
Value for Money: 8.69
Food and Beverage: 8.34
Overall Experience: 8.81
J
Jacqueline extended_group gb
9
Excellent location, lovely staff.
Pros:

The staff member at breakfast Tegan, was particularly attentive and an asset to the hotel. Very friendly, warm and polite. Continuous seeing to all guests.

Cons:

The bathroom in our room had a bad smell, and could have done with a clean.

2026-07-04 via Nuitee
K
Kieran couple gb
9
Good value for money especially for London
Pros:

Nice room very comfortable bed. Food also very good and staff were friendly and helpful

Cons:

Room looked onto a brick wall so no view

2026-07-04 via Nuitee
M
Martina family_with_children de
8
2026-07-04 via Nuitee
T
Tatiana couple gb
8
2026-07-04 via Nuitee
E
Edmunds family_with_children ch
7
It was a good location for ABBA . Practical.
Pros:

Location for abba

Cons:

Pillows were hard

2026-07-03 via Nuitee
S
Sze On Hardy couple sg
8
Very pleasant experience.
Pros:

Breakfast was included in the room price thus making it excellent value for money.
Location was excellent for the ABBA concert
Room was comfortable

Cons:

Was given only one large bath towel instead if two. Otherwise, all good.

2026-07-03 via Nuitee
T
Thomas solo_traveller mt
7
2026-07-03 via Nuitee
W
Wendy couple gb
10
Thoroughly enjoyed our stay , room lovely and clean staff very helpful and friendly would Definatly recommend! ❤️🙏 clea
Pros:

Easy access to all facilities , 👍

Cons:

Wasn’t anything we didn’t like 👍

2026-07-03 via Nuitee
T
Trevor couple gb
8
Nice hotel but there didn’t seem to be much to see or do in the area
Pros:

It was close to my destination. The staff were helpful. We could leave our cases as we arrived before check in. The breakfast was good.

Cons:

There wasn’t anything in the area in the way of restaurants or shops

2026-07-03 via Nuitee
M
Magda couple gb
9
1st time visiting London
Pros:

Room was lovely, modern and clean. Had big flat tv, aircon, all that was needed. Perfect location for what we planned - ABBA voyage, rooftop cinema, Hunger Games at the theatre, hop on hop off bus, cruise, London Eye! Just name it! Great breakfast, tasty dinner, good selection of drinks.

Cons:

Small fridge in the room would be a nice touch

2026-07-02 via Nuitee
E
Edith solo_traveller gb
5
Won’t go back
Pros:

Nothing

Cons:

It was in very bad condition and dirty

2026-07-02 via Nuitee
C
Corrina couple gg
9
reat location from London Stadium and shops very clean and lovely staff
Pros:

Great location from London Stadium and shops very clean and lovely staff

Cons:

N/A

2026-07-02 via Nuitee
J
Jade extended_group gb
8
It's a holiday Inn.
Pros:

Location was good. Not much to say, it's like every other Holiday Inn really. Clean and easy.

Cons:

We did have trouble with the Air con, I ended up googling how to use it as it kept intermittently beeping. I think in the end we did actually find instructions on how to use it but by that point it was time to leave.

2026-07-02 via Nuitee
K
Kimberley solo_traveller je
10
2026-07-02 via Nuitee
F
Francesca solo_traveller it
9
Cons:

Missing mini fridge.

2026-07-02 via Nuitee
A
Andrzej couple pl
7
2026-07-02 via Nuitee
J
Jane solo_traveller gb
9
Pros:

This was a very friendly Hotel the staff were lovely . So helpful . Veronica the Ukranian girl was exceptional , so kind to me as ibwas on my own at Breakfast. All the staff were very pleasant .
It was so clean and I loved my room. The aircome to was so effective as it was a heatwave outside .
Thankyou .

Cons:

It's was all perfect cannot find anything to not like. What a find .

2026-07-02 via Nuitee
E
Everley solo_traveller gb
10
Pros:

Stayed here twice, great location for Abba Voyage and concert at London Stadium also train station on a five min walk

Cons:

N/A

2026-07-01 via Nuitee
J
Jenny extended_group de
7
Gute Übernachtungsmöglichkeit in der Nähe des London Stadium
Pros:

Sehr freundliches Personal

Cons:

Könnte ein bisschen sauberer sein

2026-07-01 via Nuitee
A
Andi BV family_with_children ro
10
Great!
Pros:

Close to bus and metro stations. Good conditions, nice place. Breakfast ok, especially since we were with picky little girls.

Cons:

A little crowded at breakfast, especially since some people drink their coffee for two hours while others wait standing for a seat at the table to become available.

2026-07-01 via Nuitee