Holiday Inn Express London Stratford by IHG

Hotels
•
Holiday Inn Express
8.7 (9876 reviews)
196 High Street , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Spacious accommodations
Decent breakfast
Cons:
Limited breakfast variety
Air conditioning difficulties
Crowded breakfast area

Categories

Cleanliness
8.64
Rooms were reported to be clean and well presented.
Service
9.01
Staff were described as friendly and helpful, with positive interactions noted.
Location
8.95
Convenient location with easy access to transport links.
Room Quality
8.6
Rooms were spacious and comfortable, with some mentions of temperature control issues.
Amenities
8.53
Amenities were generally considered satisfactory, though some improvements could be made.
Value for Money
8.69
Good value considering location and overall experience.
Food and Beverage
8.34
Breakfast was noted as basic with suggestions for more variety.
Overall Experience
8.81
Overall satisfactory stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:51

Property Description

Convenient Location
Located in East London, Holiday Inn Express London Stratford is a stone's throw away from the Olympic Stadium and Westfield Stratford City shopping center.

Comfortable Accommodations
The hotel offers bright and airy bedrooms with air conditioning and complimentary WiFi. Each room is equipped with a work desk and a flat-screen satellite TV for your entertainment.

Dining Options
Indulge in traditional British cuisine and hearty breakfasts at The Great Room Restaurant. Unwind with international wines and fresh coffees at the bar while catching up on the latest on large-screen TVs.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Holiday Inn Express London Stratford now!

Important information:

If the credit/debit card used for reservation will not be present upon arrival/check-in, please contact the hotel prior to arrival.

If the guest checks out before their date of departure, the hotel will charge an additional cost.

Please note that only guide dogs are accepted at the property.

The maximum vehicle size for parking at this property is as follows:
Length: 16 feet
Height: 8.2 feetGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 76.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 9876 reviews
Cleanliness: 8.64
Service: 9.01
Location: 8.95
Room Quality: 8.6
Amenities: 8.53
Value for Money: 8.69
Food and Beverage: 8.34
Overall Experience: 8.81
M
Michelle • solo_traveller • gb
8
2026-06-13 • via Nuitee
G
Gail • extended_group • gb
10
Excellent location if going to ABBA Voyage, clean comfy room,good quality buffet breakfast, and the
2026-06-13 • via Nuitee
G
Glyn • solo_traveller • gb
9
2026-06-13 • via Nuitee
E
Eszter • solo_traveller • gb
8
Pros:

The location was excellent, breakfast and food was nice, the room was clean, and the staff were very friendly. In front of the hotel is also one of the best Thai restaurants in London called The Pie Crust. The hotel is located only a few minutes walk from train stations with a convenient bus stop right in front as well. Excellent stay.

2026-06-13 • via Nuitee
S
Susan • solo_traveller • gb
9
Pros:

Staff very helpful and friendly. Teagan was lovely and helpful at breakfast time.

Cons:

No shower caps! 😄

2026-06-12 • via Nuitee
J
Julika • family_with_children • de
8
Alle prima
2026-06-12 • via Nuitee
D
David • extended_group • gb
9
2026-06-12 • via Nuitee
A
Ashley • solo_traveller • gb
10
Pros:

Friendly staff

2026-06-12 • via Nuitee
D
Di • couple • gb
10
Brilliant
Pros:

Everything

Cons:

Nothing

2026-06-11 • via Nuitee
S
spencer • couple • gb
10
Excellent
Pros:

Great breakfast 😋 nice room and welcoming reception 😀

Cons:

Nothing

2026-06-11 • via Nuitee
P
Pavel • family_with_children • cz
10
2026-06-11 • via Nuitee
V
Vlaskop • solo_traveller • be
10
Een aangename locatie met vriendelijke en behulpzaam personeel dicht bij de ABBA-arena
Pros:

De vriendelijkheid van het hotelpersoneel.

2026-06-11 • via Nuitee
A
Abigail • solo_traveller • gb
9
Great stay
Pros:

Really friendly staff. Had issues with TV, fixed within 5 minutes.

Cons:

Stayed on a sofa bed. It was okayyish but too old now to stay on one!

2026-06-10 • via Nuitee
J
Jane • solo_traveller • gb
10
Pros:

All great

2026-06-10 • via Nuitee
A
Alistair • couple • nz
7
Pros:

Shower water always on floor

2026-06-09 • via Nuitee
A
Anderson • solo_traveller • br
10
2026-06-09 • via Nuitee
C
C Richard • extended_group • gb
9
I would consider staying at this hotel again despite it is not in the usual tourist area.
Pros:

That a room was available for 3 people, in a convenient spot for an evening at the ABBA voyager experience . The transfer from Paddington Railway Station to Stratford on local transport was very satisfactory.

Cons:

No fresh fruit salad available at breakfast,

2026-06-09 • via Nuitee
B
Barry • couple • gb
9
2026-06-09 • via Nuitee
J
Jill • couple • gb
9
2026-06-08 • via Nuitee
K
Kamil • family_with_children • pl
8
2026-06-08 • via Nuitee