Marriott St. Louis Grand

Hotels
•
Marriott Hotels & Resorts
7.8 (729 reviews)
800 Washington Avenue , Saint Louis , us
+13146219600

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Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
High costs for parking and food
Room quality not as expected

Categories

Cleanliness
5.76
Guest mentioned dirty floors, small room, and unclean bathroom.
Service
8.73
Staff were friendly and helpful overall.
Location
9.27
Convenient location close to many attractions.
Room Quality
7.22
Rooms were clean but described as average and jammed doors.
Amenities
8.75
Great facilities, including a highly rated gym.
Value for Money
6.71
High cost not matched by room quality and amenities.
Food and Beverage
7.76
Breakfast was good, but too expensive; coffee quality was poor.
Overall Experience
8.23
Mixed feelings due to value concerns against excellent location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:46

Property Description

Luxurious Accommodations and Convenient Location

Modern Amenities for Comfort
The Marriott Saint Louis Grand Hotel offers well-equipped rooms with a work desk, coffee maker, pay-per-view movies, and smart TVs for entertainment.

Dining and Entertainment Options
Guests can indulge in Midwestern cuisine at Zenia Bar & Grille or enjoy a drink at Zenia Bar. For a quick caffeine fix, Starbucks is also available on-site.

Explore Nearby Attractions
Conveniently located within a short drive to the Gateway Arch and a walk to Busch Stadium, the hotel is the perfect base for exploring the vibrant city of Saint Louis.

Experience the perfect blend of comfort and convenience at Marriott Saint Louis Grand Hotel - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 53 per day.

Location

Guest Reviews

7.8
Based on 729 reviews
Cleanliness: 5.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.75
Value for Money: 6.71
Food and Beverage: 7.76
Overall Experience: 8.23
T
Tyshia • family_with_children • us
5
Pros:

The staff was wonderful, the location was great!

Cons:

They need to update the rooms and clean the carpets.

2026-07-02 • via Nuitee
C
Charles • couple • us
7
Overrated pricing for regular rooms
Pros:

Good location

Cons:

Staff

2026-06-30 • via Nuitee
T
Tammie • couple • us
9
Baseball game with friends
Pros:

Convenience

2026-06-29 • via Nuitee
Y
Yeni • extended_group • us
7
Pros:

Everything is within walking distance

Cons:

The garage elevator was broken

2026-06-29 • via Nuitee
H
Helen • extended_group • us
10
2026-06-29 • via Nuitee
N
Nancy • extended_group • us
10
Pros:

Didn’t eat breakfast there. The chef salad was good

Cons:

Self Parking location. Understand that cannot be changed

2026-06-29 • via Nuitee
W
Warren • couple • us
6
Cons:

No face towels. Expensive parking

2026-06-28 • via Nuitee
C
Coley • family_with_children • us
6
Pros:

The staff were extremely kind, helpful, knowledgeable and friendly.

Cons:

The hotel rooms could stand to be deep cleaned and updated. There corner next to the bathtub was extremely dirty, there was a stain in the closet from a leak and there was paint pealing on the bathroom ceiling. Valet took an extreme amount of time for drop off and pick up. One day it took over 30 min to get our car.

2026-06-27 • via Nuitee
S
Stephen • solo_traveller • us
8
Pros:

Location was good

Cons:

Food at hotel was limited and plain. Room was a little outdated

2026-06-26 • via Nuitee
C
Charles • couple • us
8
But overall okay stay and awesome staff
Pros:

Good location

Cons:

Prices a little higher for regular rooms

2026-06-26 • via Nuitee
K
Kayl_D • Business
6
Needs an update
Pros:

This stay was for business. Convenient for the convention center. The hotel needs a face-lift. Rooms were tired and the food was mediocre but the staff was great. Wouldn't choose it for leisure.

2026-06-14 • via Tripadvisor
N
NneOlanna • Business • Texas
4
Good location if attending a conference at the convention center
Pros:

The best thing about this hotel is the proximity to the convention center. They need to do a complete renovation and refresh the place. Hotel gym is actually pretty expansive. Front desk staff is friendly. AC units are really loud in the rooms.

2026-06-14 • via Tripadvisor
C
ContainerGuy • Business • Vashon, Washington
6
The hotel is convenient to the Convention Center. There’s no other reason to stay here. The rooms need attention, the
Pros:

This hotel is tired and needs upgrading

2026-06-10 • via Tripadvisor
M
Medina • couple • us
3
It was an overpriced roof over my head with terrible service.
Pros:

The Starbucks in the lobby

Cons:

The staff was highly rude and when I asked for the possibility of a late checkout I was immediately told no and that the people coming in tonight were a higher commitment. I asked for a reason and the same response given again like I didnt understand her the first time. Just very cold and unfriendly. My $750 for two nights no longer mattered because more $$$ was walking in through the doors later. The store downstairs closes far too early and I was not able to grab some water for my room. The service at the bar was slow. Overall the staff made the hotel experience horrible. I was shocked that not an extra hour could be allowed and the attitude that followed throughout the whole conversation.

2026-06-08 • via Nuitee
C
chesneesouthcarolina • Business
2
Poor example for Marriott
Pros:

As Bonvoy members, we can speak with authority that this property is the worse Marriott we visited. I’ll begin with saying the staff are exemplary but it stops there. This property is so incredibly run down. The carpet throughout was disgusting. I could barely see through the windows of our room because they had filthy. If a Marriott executive visited this location, they would be appalled. Lastly, we did not dare go out at night. There’s an abandoned theater across from the hotel and the front looked like a crime scene (i.e. blood splatter all over the sidewalk and the front of the building). It was evident that it was fresh. This is not about the employees but it’s a disgrace that Marriott would allow one of their properties to be in such disarray.

2026-06-07 • via Tripadvisor
J
Jessica • couple • us
8
2026-06-07 • via Nuitee
M
Mark • solo_traveller • us
8
Pros:

Location

Cons:

Everyone needed more help getting out of parking deck, very confusing what to do.

2026-06-04 • via Nuitee
J
Jim • solo_traveller • us
9
2026-06-04 • via Nuitee
J
Justin • couple • us
10
2026-06-02 • via Nuitee
G
Gina • couple • us
8
2026-06-01 • via Nuitee