Marriott St. Louis Grand

Hotels
•
Marriott Hotels & Resorts
7.8 (763 reviews)
800 Washington Avenue , Saint Louis , US
+1 314-621-9600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness issues
High costs for parking and food
Room quality not as expected

Categories

Cleanliness
5.76
Guest mentioned dirty floors, small room, and unclean bathroom.
Service
8.73
Staff were friendly and helpful overall.
Location
9.27
Convenient location close to many attractions.
Room Quality
7.22
Rooms were clean but described as average and jammed doors.
Amenities
8.75
Great facilities, including a highly rated gym.
Value for Money
6.71
High cost not matched by room quality and amenities.
Food and Beverage
7.76
Breakfast was good, but too expensive; coffee quality was poor.
Overall Experience
8.23
Mixed feelings due to value concerns against excellent location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:46

Property Description

Luxurious Accommodations and Convenient Location

Modern Amenities for Comfort
The Marriott Saint Louis Grand Hotel offers well-equipped rooms with a work desk, coffee maker, pay-per-view movies, and smart TVs for entertainment.

Dining and Entertainment Options
Guests can indulge in Midwestern cuisine at Zenia Bar & Grille or enjoy a drink at Zenia Bar. For a quick caffeine fix, Starbucks is also available on-site.

Explore Nearby Attractions
Conveniently located within a short drive to the Gateway Arch and a walk to Busch Stadium, the hotel is the perfect base for exploring the vibrant city of Saint Louis.

Experience the perfect blend of comfort and convenience at Marriott Saint Louis Grand Hotel - Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

7.8
Based on 763 reviews
Cleanliness: 5.76
Service: 8.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.75
Value for Money: 6.71
Food and Beverage: 7.76
Overall Experience: 8.23
S
seth • couple • us
10
2026-09-17 • via Nuitee
K
Karen • solo_traveller • us
6
Bad for the price
Pros:

We likes being downtown, nice bar ect

Cons:

Our room was still dirty. For 500 buck you would think they could spend some on training for cleaning crew. The bath still had hair on the floor, did not vacuum and if it. Was still filthy. I have cleaned houses for 35yrs and know my shit . We had double bed room and the one bed was so worn out that my back was pissed off for hrs and the bedding left ALOT to be desired. Not sure if we will stay again...

2026-09-14 • via Nuitee
L
Lori • couple • us
8
2026-09-14 • via Nuitee
J
Jenny • family_with_children • us
10
Great stay comfy beds
Pros:

The staff was very nice

Cons:

They were very busy

2026-09-14 • via Nuitee
P
Patricia • solo_traveller • us
8
Pros:

I was charged twice for my room. It was taken care of. You do have one staff member that is phenomenal. I didn't get her name, but she is an amazing.

2026-09-13 • via Nuitee
B
Blank • solo_traveller • us
9
2026-09-13 • via Nuitee
D
Dawn • couple • us
9
2026-09-12 • via Nuitee
S
Sheila • couple • us
10
2026-09-11 • via Nuitee
M
Melissa • couple • us
7
Adequate for what was needed
Pros:

Good location to attend concert

Cons:

Hotel bar/food restaurant was understaffed

2026-09-10 • via Nuitee
M
Miller • solo_traveller • us
10
Pros:

This place was perfect. Staff was extremely friendly and helpful!

2026-09-10 • via Nuitee
D
Dylan • couple • us
2
Pros:

to many hind fee's and why is parking 40 dollars, dummies thing i ever seen and they over charged me 50 dollars for something i never bought and never got that money back.

Cons:

the rooms was nice.

2026-09-10 • via Nuitee
B
Bruce • solo_traveller • us
10
Pros:

Great location. Walkable to everything. Excellent food and beverages. Staff was awesome. Highly recommend.

2026-09-10 • via Nuitee
N
Neil • extended_group • us
10
2026-09-10 • via Nuitee
P
Patricia • solo_traveller • us
9
Pros:

Close to venue

Cons:

Traffic and not being able to park in hotel parking garage

2026-09-10 • via Nuitee
J
John • extended_group • us
10
2026-09-10 • via Nuitee
K
Kerry • family_with_children • us
2
Pros:

RIKKI the phone operator , she stayed on the phone and directed me to the parking garage. She was amazing

2026-09-10 • via Nuitee
T
Tina • solo_traveller • us
5
Pros:

Friendly staff

Cons:

No queen beds. Parking and traffic was horrible.

2026-09-10 • via Nuitee
L
Lori • couple • us
8
2026-09-09 • via Nuitee
J
Jennifer • couple • us
10
Great place very helpful staff
Pros:

Great location

2026-09-09 • via Nuitee
A
Anna • solo_traveller • pl
10
2026-08-25 • via Nuitee