Inn at the Waterpark

Hotels
7.8 (1406 reviews)
2525 Jones Drive , Galveston , US
+1 409-740-1155

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly staff
Cons:
Outdated
Limited breakfast
Maintenance issues

Categories

Cleanliness
7.55
Some guests mentioned cleanliness positively, but there were complaints about roaches and sandy floors.
Service
9.05
Multiple reviews praised the friendly staff who provided excellent service.
Location
9.05
Guests consistently rated the location as very good and convenient for their needs.
Room Quality
7.55
While some rooms were clean and comfortable, complaints regarding maintenance and bed quality were noted.
Amenities
7.05
Guests were disappointed with the limited breakfast options and closed pool during their stay.
Value for Money
8.05
Guests generally agreed the value was fair, but concerns about amenities lowered perception.
Food and Beverage
5.55
Many guests expressed dissatisfaction with the breakfast options provided.
Overall Experience
8.55
Most guests had a satisfactory experience, but some significant issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 07:02

Property Description

Convenient Location
Inn at the Waterpark offers air-conditioned rooms with flat-screen TVs in Galveston's West End district. Situated close to Seawall Urban Park and West Beach, guests can easily explore the city's attractions.

Fun Amenities
Enjoy a game of mini-golf during your stay at the hotel. Whether you're traveling with family or friends, this feature adds a touch of fun to your vacation.

Business and Leisure
With a business center, guests can take care of work commitments efficiently. Additionally, vending machines with drinks and snacks are available on-site, ensuring convenience for all visitors.

Book your stay at Inn at the Waterpark now and experience a perfect blend of comfort and entertainment during your Galveston getaway.

Important information:

This property offers outdoor hall access to all guestrooms. All accessible guest rooms are located on the first floor. There is no elevator/elevator available on the property.

Pets are allowed in designated room types only: One King Bed, Two Double Beds.

Guests must register pets upon check-in.

- A nonrefundable pet fee of $100 applies per reservation.

- A maximum of two (2) pets is allowed per room, with a combined weight limit of 150 lbs.

- Pets must not be left unattended in the room at any time.

Kindly note that the pool will be closed from 15/10/2025 to 31/01/2026.

During renovations, the hotel will make every effort to minimize noise and disturbance to ensure a comfortable stay for all guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

7.8
Based on 1406 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 5.55
Overall Experience: 8.55
S
Sarae • family_with_children • us
8
Enough for a one night stay…bf terrible. Good service overall 8/10 :)
Pros:

I liked that the facilities and parking lot were clean. The guys at the front desk were helping & kind.

Cons:

I did not like the breakfast offered. It was meager to say the least.

2026-09-19 • via Nuitee
U
Ukena • family_with_children • us
6
2026-09-19 • via Nuitee
F
Franca • family_with_children • us
1
2026-09-18 • via Nuitee
S
Steven • solo_traveller • us
10
Pros:

Clean room and covered parking

2026-09-16 • via Nuitee
A
Anita • couple • us
6
2026-09-13 • via Nuitee
D
DTaulton • solo_traveller • us
5
Pros:

The location was incredibly convenient! The beach and several coffee shops were less than five minutes away, and Moody Gardens was right next door to the inn. Everything we wanted to visit was just a short distance away, making it easy to get around and enjoy the area.

Cons:

What we didn’t like was that the elevators went out and were not available for us to use. Because of the elevator outage, one of the staff members told me to use the stairs located at both ends of the building. However, I was staying in a handicap-accessible room because I have limited mobility and can not bend my right knee. I am unable to use the stairs, especially going up. The elevator outage left me without an accessible way to get to and from my room, which was very frustrating and concerning.

2026-09-12 • via Nuitee
M
Morgan • solo_traveller • us
4
2026-09-11 • via Nuitee
M
Megan • family_with_children • us
8
Pros:

Location, amenities, staff was great

Cons:

Elevator issues, I ended up trapped in the elevator with my 3 year old.

2026-09-10 • via Nuitee
C
Capozzelli • solo_traveller • us
1
Pros:

I did not end up staying. When told the pool closes at 8 cause the power there was out, and when I saw a rat scurried across the sidewalk and up a palm tree, and the location is terrible. No water view of any sort . So I cancelled the stay. Very disappointed in this place. And the restaurant was not operating either. 1 Star ⭐ only because of the nice counter guy Darius I think it was.

Cons:

Up above

2026-09-09 • via Nuitee
R
Roxanne • family_with_children • us
10
2026-09-09 • via Nuitee
H
Henry • solo_traveller • us
3
Bad stay.
Pros:

It was close to moody gardens.

Cons:

It was dirty. The elevator didn't work. It had a weird smell. They had roaches in the shower and the water pressure didn't exist. Oh and mushrooms were growing in the carpet.

2026-09-08 • via Nuitee
S
Sunia • family_with_children • us
2
We will definitely not be back!
Pros:

Convenient location, mini golf

Cons:

Aging property
Smelled off around the premises
Wasn't cleaned properly
Elevator repeatedly broke down
Saw dead cockroaches
Towels were so cheap
Breakfast was expired cereal, stale pastries, and sour milk
Callous staff

2026-09-07 • via Nuitee
R
Roger • extended_group • us
8
2026-09-06 • via Nuitee
C
Cyndi • solo_traveller • us
8
Pros:

It'll be even better, when the resteraunt is running.
The inn lg things is have liked that they didn't have was a little necessity store.

2026-09-06 • via Nuitee
N
Nicolas • solo_traveller • us
10
2026-09-06 • via Nuitee
T
Theresa • solo_traveller • us
10
Pros:

Cruise parking

2026-09-05 • via Nuitee
T
Tina • family_with_children • us
9
2026-08-31 • via Nuitee
L
Lascano • family_with_children • us
5
Stingy with washcloths. There were 3 of us yet we were only given one washcloth.
Pros:

Room was spacious

Cons:

There was only one washcloth despite 3 people in the room. I had to go to the office to get additional wash cloths.

2026-08-28 • via Nuitee
N
Natasha • couple • us
1
Price was good but property was old and outdated
Cons:

It is old and needs updating

2026-08-24 • via Nuitee
R
Rick • couple • us
10
Great
Pros:

Clean

2026-08-24 • via Nuitee