Inn at the Waterpark

Hotels
7.8 (1406 reviews)
2525 Jones Drive , Galveston , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly staff
Cons:
Outdated
Limited breakfast
Maintenance issues

Categories

Cleanliness
7.55
Some guests mentioned cleanliness positively, but there were complaints about roaches and sandy floors.
Service
9.05
Multiple reviews praised the friendly staff who provided excellent service.
Location
9.05
Guests consistently rated the location as very good and convenient for their needs.
Room Quality
7.55
While some rooms were clean and comfortable, complaints regarding maintenance and bed quality were noted.
Amenities
7.05
Guests were disappointed with the limited breakfast options and closed pool during their stay.
Value for Money
8.05
Guests generally agreed the value was fair, but concerns about amenities lowered perception.
Food and Beverage
5.55
Many guests expressed dissatisfaction with the breakfast options provided.
Overall Experience
8.55
Most guests had a satisfactory experience, but some significant issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 07:02

Property Description

Convenient Location
Inn at the Waterpark offers air-conditioned rooms with flat-screen TVs in Galveston's West End district. Situated close to Seawall Urban Park and West Beach, guests can easily explore the city's attractions.

Fun Amenities
Enjoy a game of mini-golf during your stay at the hotel. Whether you're traveling with family or friends, this feature adds a touch of fun to your vacation.

Business and Leisure
With a business center, guests can take care of work commitments efficiently. Additionally, vending machines with drinks and snacks are available on-site, ensuring convenience for all visitors.

Book your stay at Inn at the Waterpark now and experience a perfect blend of comfort and entertainment during your Galveston getaway.

Important information:

This property offers outdoor hall access to all guestrooms. All accessible guest rooms are located on the first floor. There is no elevator/elevator available on the property.

Pets are allowed in designated room types only: One King Bed, Two Double Beds.

Guests must register pets upon check-in.

- A nonrefundable pet fee of $100 applies per reservation.

- A maximum of two (2) pets is allowed per room, with a combined weight limit of 150 lbs.

- Pets must not be left unattended in the room at any time.

Kindly note that the pool will be closed from 15/10/2025 to 31/01/2026.

During renovations, the hotel will make every effort to minimize noise and disturbance to ensure a comfortable stay for all guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

7.8
Based on 1406 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.05
Value for Money: 8.05
Food and Beverage: 5.55
Overall Experience: 8.55
L
Lascano family_with_children us
5
Stingy with washcloths. There were 3 of us yet we were only given one washcloth.
Pros:

Room was spacious

Cons:

There was only one washcloth despite 3 people in the room. I had to go to the office to get additional wash cloths.

2026-08-28 via Nuitee
N
Natasha couple us
1
Price was good but property was old and outdated
Cons:

It is old and needs updating

2026-08-24 via Nuitee
R
Rick couple us
10
Great
Pros:

Clean

2026-08-24 via Nuitee
V
Vickie couple us
10
Great place to stay, especially if you have a cruise planned
Pros:

The rooms were very spacious and clean. The breakfast was great. The only problem was the pool was closed and without any notification and it was an extremely hot day we were looking forward to using that that would be the only downfall that we had we also were allowed to park our car there while we were on our cruise for $25 which was a great convenience. We also love the miniature golf course.

Cons:

We didn’t like that the pool was closed on a very hot day without any notification

2026-08-23 via Nuitee
W
Wilson solo_traveller us
8
2026-08-20 via Nuitee
C
Chelsie family_with_children us
1
Disappointed
Pros:

Nothing staff was rude no one cleaned my room and I booked for a week and left early

Cons:

Everything

2026-08-15 via Nuitee
B
Barbara family_with_children us
8
2026-08-13 via Nuitee
N
Nick Salyers solo_traveller us
10
2026-08-13 via Nuitee
D
Daniel solo_traveller us
10
Great stay and easy access to the water park and adjacent areas.
Pros:

Rooms were clean and spacious.

Cons:

Parking! People taking up 2 parking places under the building parking lot. Should be strict enforcement on that policy.

2026-08-11 via Nuitee
B
Brianna family_with_children us
6
I’d stay again but would expect the room I booked and paid for.
Pros:

Loved the location and the price. Really convenient area. The pool and little golf course was nice too.

Cons:

Our room was given to another family because we hadn’t “checked in yet”. I was actually standing in the lobby waiting for someone to wait on me when they gave the room away. Mind you our room had been paid for in full for over a week and it wasn’t even past check in time when we arrived. Check in was 3PM-11PM and we arrived around 10:30. Also the coffee pot was really old and disgusting it had gunk coming out of it into the coffee.

2026-08-11 via Nuitee
K
Kevin couple us
7
Muy bueno
Pros:

Si

Cons:

Leaks in the plumbing, first floor

2026-08-10 via Nuitee
M
Mary solo_traveller us
8
Pros:

Liked the location. Minature golf was bonus

Cons:

4 girls 2 nights 3 towels each and one roll of toilet paper for the weekend. Not a good ratio. Staff was nice about getting what we needed but 4 quest should have four towels and at least 2 rolls of toilet papper.

2026-08-10 via Nuitee
M
Maria solo_traveller us
10
2026-08-10 via Nuitee
H
Hennadzi Kurachkin solo_traveller us
9
2026-08-10 via Nuitee
D
Denise couple us
1
The room we had was not clean. I’m not sure about other rooms…
Pros:

It was a good price but then again…

Cons:

Based on the reviews it was decent. But upon arrival it was disgusting, our room was in the building in the back. It was not the photos listed on the website. Very dirty, toothpicks on night stand, liquid on night stand, long black hair all over bathroom floor, feces on toilet rim, German roaches on wall, food crumbs on dresser and floor, candy paper on floor, plastic spoon on floor. The room had not been cleaned…I went to the front desk and said I can’t stay here. I did get a refund 2 days later.

2026-08-10 via Nuitee
A
Abby couple us
10
2026-08-09 via Nuitee
S
Shannon solo_traveller us
9
Pros:

The location was perfect, the room was clean and the staff were friendly. The landscaping was well kept. Lighting was good and bright around the parking.

Cons:

The buildings and stairways were a little run down and rough looking and could use some maintenance.

2026-08-08 via Nuitee
J
James family_with_children us
10
Can’t wait to return
Pros:

Love this place will definitely be back

Cons:

Mosquitoes but not the hotels fault

2026-08-07 via Nuitee
M
Melissa couple us
6
Great location
Pros:

The pool and mini golf were great

Cons:

Unfortunately, half of the staff don’t speak English and we stayed for three nights and room was never offered to be cleaned. Did not have enough towels to shower and none were available until late night hours

2026-08-06 via Nuitee
K
Krysinski solo_traveller de
1
Ekelhaft
Pros:

Absolut nichts außer,dass das Personal freundlich und hilfsbereit war.

Cons:

Das erste Zimmer sofort gegen ein anderes getauscht,weil es in dem ersten gestunken hat. Das 2. War nicht viel besser. Man kann noch nicht mal ein Fenster aufmachen. Alt,dreckig,es hat nach Schimmel gestunken,im Flur lief nonstop ein Lüfter wegen Feuchtigkeit, alte,stinkende Teppiche,ebenso wie die Betten. Schimmel im Bad,Teppich löst sich auf, Für das Frühstück stand eine!!! Pankakemaschine und davor eine Schlange. Sowas als Frühstück zu bezeichnen ist eine Frechheit. Wir sind nach einer Übernachtung abgereist und haben nur übernachtet,weil wir erst kurz vor 23 Uhr angereist sind und nicht mehr weg konnten. Ursprünglich war eine Soche geplant. Alternative wäre im Auto zu übernachten. Ich frage mich, wer die ganzen positiven Bewertungen schreibt. Ein Hotel wie eine Location für einen Horrorfilm.

2026-08-06 via Nuitee