Wingate by Wyndham New Castle - Glenwood Springs

Hotels
Wingate by Wyndham
7.4 (1096 reviews)
781 Burning Mountain Avenue , New Castle , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Close to attractions
Clean room
Good breakfast options
Pet friendly
Cons:
Uncomfortable mattresses
Inconsistent service quality
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.48
Some cleanliness issues mentioned, specifically with dirty sheets and comforters.
Service
6.95
Mixed sentiment; some reviews praise staff while others highlight poor service.
Location
8.49
Positively mentioned as close to attractions.
Room Quality
6.94
Issues with mattresses and dated conditions reported.
Amenities
7.47
Some amenities like the pool and jacuzzi noted positively, though there were malfunctions.
Value for Money
7.43
The price raised concerns about whether it matched quality.
Food and Beverage
7.98
Breakfast received some positive feedback.
Overall Experience
7.45
General sentiment of satisfaction, but with significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:20

Property Description

Mountain Setting and Convenient Location
Nestled in a picturesque mountain setting, Wingate by Wyndham New Castle - Glenwood Springs is conveniently located just 400 meters from Interstate 70. With Glenwood Hot Springs Pool and Lakota Canyon Golf Course in close proximity, guests can enjoy the best of both worlds.

Outdoor Recreation and Nearby Attractions
Adventure awaits with a plethora of outdoor activities like golfing, white water rafting, and skiing. Explore the surrounding area filled with restaurants, lounges, and shops, all within walking distance of the hotel.

Special Features and Business Amenities
Enjoy complimentary high-speed Internet, coffee, and unwind in the indoor pool. Business travelers will find oversized work desks and a meeting room for up to 40 people. And don't forget about the pet-friendly rooms for your furry companions!

Ready to experience the perfect blend of comfort and convenience? Book your stay at Wingate by Wyndham New Castle - Glenwood Springs now!

Important information:

Please inform The Lodge At New Castle of your expected arrival time in advance if you are arriving after 23:30. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

Please note that the property has a limited number of pet-friendly rooms and pets must be registered with the front desk upon arrival and cannot be left unattended in guest rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GJT

Location

Guest Reviews

7.4
Based on 1096 reviews
Cleanliness: 6.48
Service: 6.95
Location: 8.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.45
S
Steve couple us
4
Poor
Pros:

Poor

Cons:

Noisy, pounding on the floor above, kids screaming in the hallways at midnight. Other people talking lourd in hallways. Poor construction a sound proofing

2026-08-07 via Nuitee
C
Carla Mayumi extended_group us
3
Pros:

We arrived at night and no outside light was on. There is no elevator. Receptionist eating and wearing socks and slippers. Dirty corridor and breakfast was not in the Wyndham standard.

2026-08-03 via Nuitee
J
Juan family_with_children us
10
2026-07-25 via Nuitee
T
Terrie solo_traveller us
9
2026-07-18 via Nuitee
C
Church solo_traveller us
7
Cons:

Breakfast

2026-07-18 via Nuitee
G
Global13006189139 Family Imlay, Nevada
6
If you have to but only 1 night
Pros:

Location is in desperate need of a cleaning, inside and out. The staff was friendly so that was good. Has an indoor pool so that was nice, but the continental breakfast was low quality and not really good. The beds were extremely hard

2026-07-16 via Tripadvisor
C
Christina solo_traveller us
5
2026-07-01 via Nuitee
C
Christi couple us
10
Great room and affordable
Pros:

The location and cost were very good.

Cons:

n/a

2026-06-26 via Nuitee
V
Victor solo_traveller us
7
2026-06-16 via Nuitee
C
Coleman family_with_children us
1
Fire everyone and demo the whole building. mold everywhere
Pros:

WE DIDN'T LIKE ANYTHING ABOUT IT.

Cons:

Everything was gross. Absolutely disgusting!!! HOTEL HELL!!
Spiders and ants in the room. Stained bedding. mold everywhere!

2026-06-15 via Nuitee
T
Tanner extended_group us
8
2026-06-03 via Nuitee
H
Howard solo_traveller us
4
2026-05-31 via Nuitee
P
Paul solo_traveller us
8
2026-05-26 via Nuitee
S
Susan couple us
4
Disappointing since our previous stays here.
Pros:

The location of our room was really good. It appeared some repairs had been started, but not finished. It was clean, though. The breakfast was good. Good variety.

Cons:

We've stayed here before, but upon pulling into parking lot, see the massively overgrown weeds, were telling that things were deteriorating. Lots of issues in the room throughout the facility that looks like they've started doing some repairs, but never finish. Our bathroom door handle was installed correctly on one side and backwards on the other. As much as it's deteriorated since our previous stays, I highly doubt we'll ever stay here again.

2026-05-20 via Nuitee
T
Teri solo_traveller us
6
Pros:

The rooms were clean and beds were comfortable. The shower had good water pressure. The Continental breakfast was pretty good.

Cons:

The hotel needs a lot of work. The grounds are not really taken care of, there is trash around outside and the interior seems a little shabby. Also there was no lock on the rear door, anyone could have walked in.
Also it's really close to the train tracks and interstate, so not very quiet.

2026-05-19 via Nuitee
M
Mark couple us
1
Worst hotel experience ever
Pros:

Nothing smells horrible

Cons:

The bedding had stains and the room smelt like urine and the shower wouldn’t get warm

2026-05-11 via Nuitee
F
Faith family_with_children us
4
Very loud hotel. Could hear everything happening in the entire building.
Pros:

Location - easy to find

Cons:

Right off interstate and railroad tracks

2026-05-04 via Nuitee
H
Harrison couple us
9
2026-05-03 via Nuitee
D
Deepa solo_traveller de
8
2026-04-27 via Nuitee
B
Brad solo_traveller us
5
Disappointed with quality of property. Ok place to stop and sleep but poor otherwise.
Pros:

Next to highway so easy on and off

Cons:

Poorly maintained. Outside looks trashy and unkept. Inside clean but very outdated and not maintained properly.

2026-04-13 via Nuitee