Wingate by Wyndham New Castle - Glenwood Springs

Hotels
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Wingate by Wyndham
7.4 (1080 reviews)
781 Burning Mountain Avenue , New Castle , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Fax/photocopying
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Close to attractions
Clean room
Good breakfast options
Pet friendly
Cons:
Uncomfortable mattresses
Inconsistent service quality
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.48
Some cleanliness issues mentioned, specifically with dirty sheets and comforters.
Service
6.95
Mixed sentiment; some reviews praise staff while others highlight poor service.
Location
8.49
Positively mentioned as close to attractions.
Room Quality
6.94
Issues with mattresses and dated conditions reported.
Amenities
7.47
Some amenities like the pool and jacuzzi noted positively, though there were malfunctions.
Value for Money
7.43
The price raised concerns about whether it matched quality.
Food and Beverage
7.98
Breakfast received some positive feedback.
Overall Experience
7.45
General sentiment of satisfaction, but with significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:20

Property Description

Mountain Setting and Convenient Location
Nestled in a picturesque mountain setting, Wingate by Wyndham New Castle - Glenwood Springs is conveniently located just 400 meters from Interstate 70. With Glenwood Hot Springs Pool and Lakota Canyon Golf Course in close proximity, guests can enjoy the best of both worlds.

Outdoor Recreation and Nearby Attractions
Adventure awaits with a plethora of outdoor activities like golfing, white water rafting, and skiing. Explore the surrounding area filled with restaurants, lounges, and shops, all within walking distance of the hotel.

Special Features and Business Amenities
Enjoy complimentary high-speed Internet, coffee, and unwind in the indoor pool. Business travelers will find oversized work desks and a meeting room for up to 40 people. And don't forget about the pet-friendly rooms for your furry companions!

Ready to experience the perfect blend of comfort and convenience? Book your stay at Wingate by Wyndham New Castle - Glenwood Springs now!

Important information:

Please inform The Lodge At New Castle of your expected arrival time in advance if you are arriving after 23:30. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

Please note that the property has a limited number of pet-friendly rooms and pets must be registered with the front desk upon arrival and cannot be left unattended in guest rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GJT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for US$5 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1080 reviews
Cleanliness: 6.48
Service: 6.95
Location: 8.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.45
S
Susan • couple • us
4
Disappointing since our previous stays here.
Pros:

The location of our room was really good. It appeared some repairs had been started, but not finished. It was clean, though. The breakfast was good. Good variety.

Cons:

We've stayed here before, but upon pulling into parking lot, see the massively overgrown weeds, were telling that things were deteriorating. Lots of issues in the room throughout the facility that looks like they've started doing some repairs, but never finish. Our bathroom door handle was installed correctly on one side and backwards on the other. As much as it's deteriorated since our previous stays, I highly doubt we'll ever stay here again.

2026-05-20 • via Nuitee
T
Teri • solo_traveller • us
6
Pros:

The rooms were clean and beds were comfortable. The shower had good water pressure. The Continental breakfast was pretty good.

Cons:

The hotel needs a lot of work. The grounds are not really taken care of, there is trash around outside and the interior seems a little shabby. Also there was no lock on the rear door, anyone could have walked in.
Also it's really close to the train tracks and interstate, so not very quiet.

2026-05-19 • via Nuitee
M
Mark • couple • us
1
Worst hotel experience ever
Pros:

Nothing smells horrible

Cons:

The bedding had stains and the room smelt like urine and the shower wouldn’t get warm

2026-05-11 • via Nuitee
F
Faith • family_with_children • us
4
Very loud hotel. Could hear everything happening in the entire building.
Pros:

Location - easy to find

Cons:

Right off interstate and railroad tracks

2026-05-04 • via Nuitee
H
Harrison • couple • us
9
2026-05-03 • via Nuitee
D
Deepa • solo_traveller • de
8
2026-04-27 • via Nuitee
B
Brad • solo_traveller • us
5
Disappointed with quality of property. Ok place to stop and sleep but poor otherwise.
Pros:

Next to highway so easy on and off

Cons:

Poorly maintained. Outside looks trashy and unkept. Inside clean but very outdated and not maintained properly.

2026-04-13 • via Nuitee
K
Kathleen • couple • us
8
2026-04-03 • via Nuitee
T
Teresa • couple • us
9
2026-03-23 • via Nuitee
S
Sharon • couple • us
2
Very disappointed with the amenities
Pros:

I do have a bed

Cons:

The jacuzzi jets were not working
The tv is not working

2026-03-19 • via Nuitee
8
857sharin • Solo travel
10
Beautiful views and a cute hotel
Pros:

This is a cute little hotel with beautiful views. Front staff Sri is very helpful and friendly. Rooms are being updated, they are clean and bright. I travel for work and I love this place!! I will be back!

2026-03-03 • via Tripadvisor
J
Jose • couple • us
1
2026-02-26 • via Nuitee
C
Cardona • couple • us
10
2026-02-09 • via Nuitee
H
Huimei • solo_traveller • us
8
2026-01-20 • via Nuitee
A
Angela • family_with_children • us
8
2026-01-19 • via Nuitee
M
Michelle • family_with_children • us
2
Pros:

Location was good. My room was not as I thought to be. But, the gentlemen at the counter was helpful and change the room. The upstairs smelled of cat urine or litter box, as my son is allergic to cats. All in all, there was animal smell. .

Cons:

The pool area was disgusting. Doors don't lock, garbage outside wasn't a nice view for the pool area. The short time I was in there was enough for me. I understand that pets are allowed, but there should be a specific area for the dogs to roam. There was only one couple who picked up the droppings. The yard behind the gas station, wasn't breath taken neither. So the stay, want the greatest. Thanks

2026-01-19 • via Nuitee
S
Shaye • family_with_children • us
1
Didn’t even stay, checked in checked immediately back out
Pros:

Nothing

Cons:

Not a family friendly location. Bad neighborhood

2026-01-19 • via Nuitee
D
Denis • couple • us
6
Would seek someplace else if in the area again.
Pros:

The location

Cons:

The facility is in need of being spruced up to meet expected Wyndham standards. The clerk was not familiar with dinner places near-by. The exterior had maintenance equipment lying around.

2026-01-19 • via Nuitee
C
Carol • couple • us
7
2026-01-19 • via Nuitee
R
Roderick • couple • us
3
Cons:

Dead bugs in the room, no ice in the machine..ever.
Breakfast was industrial and minimal.
Very loud and clicking from air conditioner

2026-01-19 • via Nuitee