Holiday Inn Express Aberdeen City Centre by IHG

Hotels
Holiday Inn Express
8.2 (6591 reviews)
Chapel Street , Aberdeen , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean room
Cons:
Maintenance issues
Food quality inconsistencies

Categories

Cleanliness
7.78
The room was grubby and not well-prepared, affecting overall cleanliness.
Service
8.75
Generally friendly and helpful staff, with standard service level.
Location
9.29
Excellent location central to activities and transport.
Room Quality
7.74
Room was standard but had issues with setup and maintenance.
Amenities
7.27
Lacking in some amenities like fridge and proper maintenance of facilities.
Value for Money
8.23
Good value considering the overall experience and pricing.
Food and Beverage
7.78
Breakfast options varied but faced quality issues in execution.
Overall Experience
8.75
A satisfactory stay with essential comforts, though areas for improvement exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:46

Property Description

Convenient City Centre Location:
Located in Aberdeen's city centre, Holiday Inn Express is a mere 10-minute walk from Aberdeen Rail Station and close to popular attractions like Union Street and Aberdeen Art Gallery.

Modern Rooms and Amenities:
Enjoy comfortable and contemporary rooms featuring satellite TV, private bathrooms with power showers, and complimentary toiletries. Relax and unwind in the modern lounge bar offering a variety of beverages.

Complimentary Hot Buffet Breakfast:
Start your day right with a delicious hot buffet breakfast. Whether you're in Aberdeen for business or leisure, Holiday Inn Express ensures a convenient and comfortable stay.

Experience the best of Aberdeen at Holiday Inn Express City Centre. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 6591 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.75
L
LUCA family_with_children it
9
2026-07-25 via Nuitee
A
Ahmed couple sa
8
2026-07-25 via Nuitee
M
Margaret couple gb
9
2026-07-25 via Nuitee
D
David solo_traveller gb
7
Pros:

Good location
Excellent staff

Cons:

£13:20 to park overnight is obscene

2026-07-25 via Nuitee
B
Bosisiofabiana solo_traveller it
7
Comoda la posizione, camere adatte a non più di 2 occupanti
Pros:

Posizione centrale e vicina ad un parcheggio multipiano. Buon rapporto qualità/prezzo

Cons:

Camere veramente molto piccole, troppo per 4 persone. Il divano letto non è assolutamente adatto a due persone e aprendolo viene occupato tutto lo spazio della stanza.
L hotel di per sé sembra pulito ma la moquette presente su tutto il pavimento dei corridoi e nelle stanze è un ricettacolo di qualsiasi cosa.

2026-07-25 via Nuitee
M
MRC112 couple gb
8
Good hotel, but issues with temperature
Pros:

We've never really been disappointed with Holiday Inn. It was a good sized room and very comfortable bed. We both had a good night's sleep - helped by the very good black out curtains. The room was well appointed and the bathroom was good. breakfast was also very good.
There was no onsite parking available (all used up), so we parked in a local multi-story car park which was a 5 min walk away. It even turned out to be cheaper than the hotel car park. We were able to park outside the hotel to drop off the bags only and then drive the very short way to the multi-story. The hotel is reasonably well located for the centre of Aberdeen

Cons:

The room was rather warm as there was no air conditioning and just a desk fan for use. I get the impression that the hotel is not prepared for hot summers in Scotland, so with the heat waves more recently, this is starting to show. The fan helped

2026-07-25 via Nuitee
D
Dee solo_traveller gb
7
2026-07-24 via Nuitee
A
Antonios solo_traveller gb
8
Pros:

The room was comfortable

Cons:

Breakfast was at best poor

2026-07-24 via Nuitee
R
Rene family_with_children de
7
Pros:

Gute Lage

Cons:

Alles etwas veraltet. Betten nicht die neusten, aber für eine Nacht Ok

2026-07-24 via Nuitee
G
Gunn Tove couple no
8
2026-07-24 via Nuitee
A
Annamaria solo_traveller sk
9
2026-07-24 via Nuitee
R
Ralf Karup family_with_children dk
7
2026-07-24 via Nuitee
W
Wigston solo_traveller gb
10
2026-07-24 via Nuitee
M
Mateusz solo_traveller gb
9
2026-07-24 via Nuitee
E
elizabethlN8025ZV Solo travel
6
Restaurant review and hotel review.
Pros:

The hotel on its own it's good. Staff are friendly and will go out there way to help you. The room could do with a clean, deep clean on sofa as there was stains on them and alot I just avoided sitting on it. There was cracks on the bathroom floor and the toilet blocked easily, had to boil the kettle to unblock the toilet.

I went for food at the restaurant and it turns out that they didn't have much didn't have much to pick from the menu this was 22nd of July 2026. Staff went out her way but she couldn't find much in the kitchen. This was disappointing as the staff who does order the food and also no custard for apple crumble or sticking toffee pudding only with strawberry ice cream this part was disappointing.

think this needs to be looked at and update there menu and choices too. Very disappointed.

2026-07-23 via Tripadvisor
E
Elvira family_with_children at
6
2026-07-23 via Nuitee
S
scott solo_traveller gb
10
Very handy location plus clean and comfortable
Pros:

Handy location in Aberdeen city centre

Cons:

Nothing

2026-07-23 via Nuitee
M
Matteo couple it
8
Pros:

Ottimo rapporto qualità-prezzo, buona colazione

Cons:

Parcheggio dell’hotel troppo piccolo per la struttura, fortunatamente trovato posto in strada.

2026-07-23 via Nuitee
K
Kirstie family_with_children gb
8
2026-07-23 via Nuitee
T
Tanja couple de
6
Gute Lage, saubere Zimmer
Pros:

Frühstück war nicht gut. Kaffee war Instantgemisch aus der Maschine. Das Essen war minderwertig.. kein Aufschnitt. Sehr einfach.

Cons:

Das Frühstück

2026-07-23 via Nuitee