Holiday Inn Express Aberdeen City Centre by IHG

Hotels
•
Holiday Inn Express
8.2 (6269 reviews)
Chapel Street , Aberdeen , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean room
Cons:
Maintenance issues
Food quality inconsistencies

Categories

Cleanliness
7.78
The room was grubby and not well-prepared, affecting overall cleanliness.
Service
8.75
Generally friendly and helpful staff, with standard service level.
Location
9.29
Excellent location central to activities and transport.
Room Quality
7.74
Room was standard but had issues with setup and maintenance.
Amenities
7.27
Lacking in some amenities like fridge and proper maintenance of facilities.
Value for Money
8.23
Good value considering the overall experience and pricing.
Food and Beverage
7.78
Breakfast options varied but faced quality issues in execution.
Overall Experience
8.75
A satisfactory stay with essential comforts, though areas for improvement exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:46

Property Description

Convenient City Centre Location:
Located in Aberdeen's city centre, Holiday Inn Express is a mere 10-minute walk from Aberdeen Rail Station and close to popular attractions like Union Street and Aberdeen Art Gallery.

Modern Rooms and Amenities:
Enjoy comfortable and contemporary rooms featuring satellite TV, private bathrooms with power showers, and complimentary toiletries. Relax and unwind in the modern lounge bar offering a variety of beverages.

Complimentary Hot Buffet Breakfast:
Start your day right with a delicious hot buffet breakfast. Whether you're in Aberdeen for business or leisure, Holiday Inn Express ensures a convenient and comfortable stay.

Experience the best of Aberdeen at Holiday Inn Express City Centre. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 6269 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 7.78
Overall Experience: 8.75
U
U6406NIannr • Couples
10
Central position
Pros:

Excellent hotel. Rooms clean with plenty of space. Kettle etc in all rooms. Breakfast has plenty of choice. Staff very professional and friendly. Will stay here again.

2026-05-30 • via Tripadvisor
R
Rafaela Saraiva • solo_traveller • lu
7
2026-05-30 • via Nuitee
V
Valerie • solo_traveller • us
8
Cons:

It would be great to have a parking space reserved when booking. Thank you

2026-05-30 • via Nuitee
K
Kenneth • couple • gb
8
2026-05-30 • via Nuitee
L
Lars • couple • gb
4
Disappointed, probably won’t be back unless hotel gets a full refurbishment
Pros:

Location was good, staff were friendly and helpful

Cons:

First room we were given had stains on the wall, blood stains on the bed sheets and the shower unit was dirty. Second room we were given the bed was clean but the carpet was very dirty.

2026-05-30 • via Nuitee
M
Monika • family_with_children • pl
10
Pros:

Bardzo dobra lokalizacja, miły i sympatczny personel, bardzo smaczne śniadanie, wygodne łóżka. Pokój czysty, codziennie sprzątny, regularnie zmieniana pościel i ręczniki.

2026-05-30 • via Nuitee
J
Jakob • solo_traveller • de
7
2026-05-30 • via Nuitee
K
Kenneth • couple • gb
8
2026-05-30 • via Nuitee
S
Shreyans • couple • gb
8
2026-05-29 • via Nuitee
B
Billy • family_with_children • gb
8
Pros:

Very friendly, good rooms and breakfast.

Cons:

Breakfast does get very busy but hotel does try to mitigate against this by people booking tome slots beforehand.
Shower slightly high for accessing. Not too good for people with mobility issues.

2026-05-29 • via Nuitee
J
Julien • family_with_children • fr
7
2026-05-29 • via Nuitee
A
Alexander • couple • gb
8
Cons:

The lunch/dinner menu awful

2026-05-29 • via Nuitee
A
Amanda • family_with_children • fr
8
A pleasant stay.
Pros:

The breakfasts remain very good with a large choice of items.

Cons:

Everything was fine.

2026-05-29 • via Nuitee
S
Sandra • solo_traveller • gb
10
Pros:

Very good hote,l very clean, good breakfast I am happy

2026-05-29 • via Nuitee
C
Christopher • family_with_children • gb
10
Very central locations and great breakfast included in the price
Pros:

Great location

Cons:

Nothing

2026-05-28 • via Nuitee
C
Charles • couple • gb
8
Pros:

Great location, friendly staff, quiet and good breakfast.

Cons:

Slight areas of mould in shower.
Carpet in room old and stained; it would be better if all hotels changed to having no carpets...cleaner and reduced allergy related problem.
Security should be improved; anyone can gain access to to lifts, stairs and all corridors.

2026-05-28 • via Nuitee
N
Nurbek • extended_group • kz
4
Так себе отель на один раз!
Pros:

Персонал в целом неплохой, район отеля в центре города, рядом в пешей доступности разные рестораны и выход на главный проспект.

Cons:

Номера старые и квадратура уж больно маленькая, телевизоры старые без SMART TV, 5 каналов всего. Туалет и ванна нуждаются в ремонте, тапочки не дают даже при запросе, завтраки ни о чем, нет выбора, в основном свинина, hash browns чересчур жаренные, чуть ли масло не льется. Короче комфорта нет для рейтинга 4 звезды.

2026-05-28 • via Nuitee
B
Brian • couple • gb
8
Very good
Pros:

Friendly staff,rooms were clean,breakfast was satisfactory.

Cons:

No small fridge

2026-05-28 • via Nuitee
J
James • couple • ca
7
It was okay
Pros:

Good coffee

Cons:

The parking situation was very irritating

2026-05-28 • via Nuitee
A
ALESSANDRO • family_with_children • it
10
Letto comodo e camera pulita. Pochi posti auto disponobili.Ma vicino ampio parcheggio multipiano
2026-05-28 • via Nuitee