Quality Inn & Suites Raleigh Durham Airport

Hotels
•
Quality Inn
6.9 (464 reviews)
1001 Aerial Center Parkway , Morrisville , US
+1 919-228-9979

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient airport location
Airport shuttle service
Some guests reported very clean or magnificent rooms
Easy/pleasant check-in and shuttle
Affordable pricing
Cons:
Property and room cleanliness issues (dirty hallways, hair on washcloth)
AC problems / missing controls leading to uncomfortable nights
Breakfast lacks hot options and sometimes unclean
Gym noise late at night
Small/limited parking
Broken amenities (ATM, water machine) and maintenance issues (roof leak, phone)
Inconsistent management/service in some cases

Categories

Cleanliness
4.5
Multiple reviews cite dirty public areas, unvacuumed hallways, dirty floors, hair on washcloths and dingy rooms; a few guests reported clean rooms but overall cleanliness is a clear concern.
Service
8.5
Staff repeatedly described as friendly, welcoming and helpful; shuttle and check-in/out praised, though one review noted poor management.
Location
8.8
Consistently noted as very convenient to the airport and near restaurants; parking lot size and availability was a minor issue for some.
Room Quality
6
Mixed reports: some rooms called 'magnificent' while others had AC failures, hard mattresses, leaks and broken phones or missing controls — inconsistent room quality.
Amenities
6.5
Shuttle service and basic amenities are present and praised by some; issues reported with the gym (noise), water/ATM machines and lack of certain amenities.
Value for Money
7.5
Several guests found pricing affordable and would return, while at least one recommended paying more for a different hotel — overall moderate-to-good value for many travelers.
Food and Beverage
6
Breakfast criticized for lack of hot options (eggs/sausage) and occasional cleanliness issues (unclean tables); several guests did not use or had limited experience with offerings.
Overall Experience
7.4
Guest experiences vary widely: repeat satisfied guests and convenient airport stays versus stays marred by cleanliness, maintenance or sleepless nights — overall mixed but slightly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location near Raleigh-Durham Airport

Modern Amenities and Services
Discover modern comforts such as free WiFi, flat-screen TVs, and complimentary breakfast with waffles and pastries. Each room is equipped with a hairdryer, ironing facilities, and tea/coffee-making amenities for your convenience.

Relaxing Outdoor Pool and Fitness Center
Unwind by taking a refreshing swim in the outdoor pool or stay active with a workout session in the fitness center. Additionally, benefit from a 24-hour reception desk and a business center during your stay.

Experience convenience and comfort at Quality Inn & Suites Raleigh Durham Airport. Book now for a delightful stay near universities and local attractions.

Important information:

Please note, parking is free for the paid nights only. Guest who wants to leave their car for any additional days, outside their paid nights, will incur additional charges.

Free airport shuttles are offered daily from 4:30 - 00:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.9
Based on 464 reviews
Cleanliness: 4.5
Service: 8.5
Location: 8.8
Room Quality: 6
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 7.4
S
Smith • family_with_children • us
10
2026-10-26 • via Nuitee
T
tesar • couple • us
9
2026-10-25 • via Nuitee
T
Tay • couple • us
1
Spend the extra $20 to stay at any other hotel in the area.
Pros:

Staff was friendly

Cons:

They advertise 24 hour airport shuttle, that isn’t true. The water is lukewarm at best and there was hair on my washcloth. Also, the ac doesn’t cool the room.

2026-10-23 • via Nuitee
S
Scotty • solo_traveller • us
10
Pros:

Room very clean… I’ve stayed in 100 quality ends and was very impressed with how clean everything was and how nice the staff was.. well done

Cons:

I wish the breakfast had some hot food like eggs and sausage…. But what was there was good

2026-10-23 • via Nuitee
J
Jessie • solo_traveller • us
10
2026-10-22 • via Nuitee
V
Vafee • couple • us
10
2026-10-22 • via Nuitee
W
Wilmer Ramon • solo_traveller • us
9
2026-10-22 • via Nuitee
R
Roberto • solo_traveller • us
8
Id stay here again
Pros:

Room was magnificent

2026-10-19 • via Nuitee
S
Susan • solo_traveller • us
9
Great location. Great staff
Pros:

Staff was great.
Quite room
Great location

Cons:

The gym was across from my room and someone was using it very late.

2026-10-18 • via Nuitee
Z
Zaire Mo • solo_traveller • us
8
The staff was very welcoming and polite, making my stay very easy.
Pros:

The staff was amazing! The room was clean and up to standard.

Cons:

Just would have liked a full body mirror and maybe updated curtains.

2026-10-15 • via Nuitee
L
Lawrence • solo_traveller • us
4
2026-10-14 • via Nuitee
P
Polly • couple • us
2
The property was dirty, the room was uncomfortable, and the missing AC controls made for a hot, sleepless night that we
Pros:

The location is very close to the airport which was great for our early flight.

Cons:

The property was dirty from the parking area to our room, especially the hallway, which looked like it hadn’t been vacuumed in a month. Our room was dingy, with floors too dirty to walk barefoot. The bathroom appeared clean, but the ceiling above the shower looked like it might fall in. The bedding was clean, but the mattress was hard and the pillows were flat. Missing AC knobs left us hot and uncomfortable all night. We barely slept and couldn’t wait to leave. I wish I had taken pictures, but I just wanted the stay to be over.

2026-10-12 • via Nuitee
S
Stephanie • family_with_children • us
5
2026-10-12 • via Nuitee
T
Timothy • couple • us
9
2026-10-12 • via Nuitee
C
Cheryl • solo_traveller • us
9
Pros:

Easiness of signing in and out. Great shuttle service. Pleasant staff

2026-10-12 • via Nuitee
P
Patricia • solo_traveller • us
4
2026-10-07 • via Nuitee
E
Erin • family_with_children • us
8
2026-10-07 • via Nuitee
A
Amanda • solo_traveller • gb
7
Pros:

Comfort

Cons:

Could have been cleaner

2026-09-19 • via Nuitee
J
John • couple • us
8
This is our second stay at this same hotel and we will be coming again always satisfied.
Pros:

All went well exactly the way we wanted it to be We'll be staying here again this is our second time.

Cons:

Parking was a little difficult just a lot was full but no other problems still close.

2026-09-17 • via Nuitee
R
Rachel • couple • us
1
2026-09-13 • via Nuitee