Quality Inn & Suites Raleigh Durham Airport

Hotels
•
Quality Inn
7.6 (585 reviews)
1001 Aerial Center Parkway , Morrisville , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great location
Cons:
Dirty linens
Poor breakfast options
Room cleanliness issues

Categories

Cleanliness
6.99
Reports of hair in the shower and a fake nail found indicate cleanliness issues.
Service
8.46
Staff were friendly and responsive despite some housekeeping delays.
Location
9
Proximity to the airport is highly praised.
Room Quality
7.45
Rooms were generally comfortable but had issues like odours and sticky floors.
Amenities
6.98
Breakfast options were limited and subpar.
Value for Money
8.44
The price point was considered fair given the location and services.
Food and Beverage
5.49
Breakfast selection was poor with operational issues reported.
Overall Experience
7.96
Overall experience was mixed with multiple positives but notable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:41

Property Description

Convenient Location near Raleigh-Durham Airport

Modern Amenities and Services
Discover modern comforts such as free WiFi, flat-screen TVs, and complimentary breakfast with waffles and pastries. Each room is equipped with a hairdryer, ironing facilities, and tea/coffee-making amenities for your convenience.

Relaxing Outdoor Pool and Fitness Center
Unwind by taking a refreshing swim in the outdoor pool or stay active with a workout session in the fitness center. Additionally, benefit from a 24-hour reception desk and a business center during your stay.

Experience convenience and comfort at Quality Inn & Suites Raleigh Durham Airport. Book now for a delightful stay near universities and local attractions.

Important information:

Please note, parking is free for the paid nights only. Guest who wants to leave their car for any additional days, outside their paid nights, will incur additional charges.

Free airport shuttles are offered daily from 4:30 - 00:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 585 reviews
Cleanliness: 6.99
Service: 8.46
Location: 9
Room Quality: 7.45
Amenities: 6.98
Value for Money: 8.44
Food and Beverage: 5.49
Overall Experience: 7.96
J
jensen • solo_traveller • us
3
2026-05-21 • via Nuitee
Y
Yung-Cheng • solo_traveller • us
7
Room is fine, didn't get much sleep from the noise of the planes and nearby rooms.
Pros:

Fairly clean overall. No bed bugs found for this stay.

Cons:

Noise from planes at RDU nearby and adjacent rooms. There may be ways to reduce external noises. German cockroaches are in the vents.

2026-05-19 • via Nuitee
D
David • family_with_children • us
5
Stay and facilities were as expected except for the extended parking refund refusal after being told it would not be an
Pros:

Location to the airport

Cons:

Paid for long term parking at the hotel. Flight was cancelled so we ended up having to drive to our destination.Went back to the hotel to get a refund for the parking and was told no problem but a manager would have to put in the refund when he/she came in later that morning and to allow 3 to 5 business days for the credit to go through. I called after a week for an update and was told that there would not be any refund from the most unprofessional customer service employee that I have ever spoken with. No interest at all in discussing with me or working out a solution.

2026-05-17 • via Nuitee
C
Chester • solo_traveller • us
8
2026-05-17 • via Nuitee
T
Tripp • solo_traveller • us
4
Disappointed
Pros:

The bed was comfortable

Cons:

The place was dirty, not vacuumed. The coffee poured out water and the toaster was out of order so you could not toast anything! I had to yell several times before someone came to the desk. I told her about the coffee. Someone else complained that they were out of waffles and coffee and milk! Bad service

2026-05-17 • via Nuitee
J
JanetS671 • NONE • Monument, El Paso County, Colorado
8
Early morning shuttle was late
Pros:

We chose to stay at this hotel because of its close proximity to RDU and early morning shuttle to the airport. We had a 5:40 AM flight and counted on the 4 AM shuttle. It was concerning that the driver arrived at the hotel late and after loading several passengers at the Quality Inn, stopped at yet another hotel to squeeze in two more passengers. However, we did arrive at the airport in plenty of time to get through TSA and get to our gate.

The hotel room was comfortable and met our expectations.

2026-05-16 • via Tripadvisor
A
Angel ..Heather • solo_traveller • us
10
2026-05-16 • via Nuitee
A
Anitra • couple • us
8
2026-05-13 • via Nuitee
B
Bethany • solo_traveller • us
1
Cockroaches, didn’t feel safe with someone trying to enter my room
Pros:

Proximity to the airport is the literal only positive I experienced during my stay.

Cons:

Cockroach in room, hall smelled like marijuana, double booked my room and I woke to someone trying to enter my room at 12am, then more knocks and front desk calling my room to figure out how they messed up the room assignment. This led to 1-2 hours of sleep before a full day of travel.

2026-05-13 • via Nuitee
A
Angeletta • couple • us
10
2026-05-06 • via Nuitee
A
amy • solo_traveller • us
6
Cons:

The cockroach

2026-05-06 • via Nuitee
J
Jujuan • couple • us
1
Terrible stay
Pros:

N/a

Cons:

Woke up with rashes on my leg and arms and face and saw a bug in one of the bathroom

2026-05-05 • via Nuitee
H
H3372MBmichaelb • NONE
2
Horrible
Pros:

My opinion no one should stay at quality inn and suites 1001 aerial center pkwy morrisville nc as a titanium member with.choice hotels I've stayed at numerous locations and this is by far the worst 8 days latter I still do not have my deposit I've called the past 2 days and have been given different times by the same person 1st day 3 to 5 days 2nd day 5 to 7 days I assume they are floating everyone's money also front desk employee tried to enter my room at 930ish pm no knock no identification thankfully I had night lash on otherwise who knows what could of happened I know I will never stay there again they give choice hotels a horrible image

2026-05-01 • via Tripadvisor
P
Patricia • couple • us
6
It served our purpose and we were able to rest before we traveled again. Thank you
Pros:

Location is great. We had trouble with the room keys because the door didn’t work well. The dead bolt didn’t work and you couldn’t get the door open. The toilet wouldn’t flush very well. A staff member was able to get it to flush, but not well. We had to change rooms early in the morning because of it. The staff were very helpful and pleasant. No complaints, but we will try another place next time.

Cons:

I think the building could use some updating. Some of the fixtures are old and the doors to the rooms did not give me any peace of mind. I know things happen such as toilets clog and the like, but it seemed to me that the maintenance was just enough to get something to function and not to make sure it worked properly.

2026-04-28 • via Nuitee
M
Miguel • solo_traveller • us
8
2026-04-22 • via Nuitee
A
Angele • solo_traveller • us
1
Pros:

Nothing

Cons:

Service
Dirty
They do not clean rooms..tou havr to tell them and they don't tell you that up front

They didnt clean my room? Provide trastowels or dump the trash. They jad everyone's trash line d up down the halls i set my trash out there too...they left my trash in the hall because I didnt request a room clean. Who does that?

Everything was masty looking and I itched the whole tome

I took the sheets off my bed and pot in floor with dirty towels and request a room clean. They put the same sheets back on the bed. Gross.
I could go on.

2026-04-20 • via Nuitee
T
toneya • solo_traveller • us
7
2026-04-18 • via Nuitee
J
Jeannette • couple • us
8
2026-04-17 • via Nuitee
B
brinich • solo_traveller • us
6
I was there for a convenient place to sleep; it fulfilled that need.
Pros:

Location, price.

Cons:

Room supplies (coffee, towels) were replaced once in 3 days.

2026-04-13 • via Nuitee
B
Brittany • family_with_children • us
7
This is a decent stay for the price.
Pros:

The bedrooms were decent size. Overall cleanliness was good in both rooms booked. The TV had a great variety of channels.

Cons:

Parking at the hotel was small. There was a truck with a very recent busted out window. The hot water didn’t get very hot. Breakfast could have been better with some eggs, and breakfast meat to eat with the waffles.

2026-04-13 • via Nuitee