Best Western Timpanogos Inn

Hotels
•
Best Western
8.3 (300 reviews)
195 South 850 East , Lehi , US
+1 801-768-1400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean, well-kept rooms
Excellent/hot breakfast
Helpful/friendly staff (in many reviews)
Good location near freeway; easy on/off
Good value/great price for many guests
Comfortable beds for several guests
Easy parking and well-maintained property
Cons:
Inconsistent service; reports of rude front desk and a guest being kicked out
Room problems: broken TV, room not as described, bed too firm for some
Amenities issues: no in-room microwave, pool too cold, no elevator to upper floors
Small bathrooms and cramped layouts
Undisclosed or inconvenient security deposit policy for some guests
Remodeling that covered windows/AC for affected rooms

Categories

Cleanliness
9
Multiple reviewers said rooms were clean and well-kept (e.g., 'clean comfortable rooms', 'very well kept property').
Service
7.5
Mixed reports: several mentions of helpful, cheerful staff and good communication, but notable negative incidents (rude front desk, a guest being kicked out, inconsistent handling of issues).
Location
9
Consistently praised for location (near freeway, easy on/off, convenient for transit and parking).
Room Quality
7.8
Rooms generally clean and comfortable but several problems reported: small bathrooms, broken TV, bed too firm for some, and rooms not always matching descriptions (missing fridge/microwave).
Amenities
7.5
Breakfast is a strength, but other amenities had issues: cold pool, no in-room microwaves, no elevator for upper floors, and remodeling that impacted windows/AC; also complaints about deposit policy handling.
Value for Money
9
Multiple guests noted great value and fair/great price; a few felt price was high, but overall value sentiment is positive.
Food and Beverage
9.2
Breakfast repeatedly described positively (hot breakfast, excellent, praise for the cook); food service is a clear positive in reviews.
Overall Experience
7.4
Generally pleasant stays and good basics (clean, location, breakfast), but service inconsistencies and several room/amenity problems reduced some guests' overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Proximity to Talons Cove Golf Course
Located just a 10-minute drive from Talons Cove Golf Course, Best Western Timpanogos Inn offers a convenient stay for golf enthusiasts.

Amenities for Relaxation
Guests can unwind in the indoor pool and hot tub after a day of activities, while enjoying the comfort of rooms equipped with flat-screen TVs and free WiFi.

Complimentary Breakfast and Nearby Attractions
Start your day with a delicious breakfast buffet including buttermilk pancakes and fresh fruit. Explore nearby shopping and dining options, with Timpanogos Cave and Utah Lake just a short drive away.

Book now for a relaxing stay with great amenities and convenient access to local attractions.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 300 reviews
Cleanliness: 9
Service: 7.5
Location: 9
Room Quality: 7.8
Amenities: 7.5
Value for Money: 9
Food and Beverage: 9.2
Overall Experience: 7.4
Z
zhang • couple • us
10
Pros:

一切都很好

Cons:

都很好

2026-10-24 • via Nuitee
K
Kyson • solo_traveller • us
1
I was kicked out of Best Western simply for asking if I could move to another room because the TV in my room was broken.
Pros:

It was a best western

Cons:

The service the room

2026-10-22 • via Nuitee
A
A Suhr • family_with_children • us
10
Pros:

Hot breakfast comfy bed

Cons:

Pool too cold

2026-10-16 • via Nuitee
C
Christian • family_with_children • us
9
2026-10-16 • via Nuitee
V
Victor • extended_group • us
10
Great value for abn amazing price.
Pros:

The staff and breakfast were good.

Cons:

They covered my window and AC while remodeling the building.

2026-10-13 • via Nuitee
D
Deana • family_with_children • us
9
Pros:

The breakfast was excellent, and the staff was very helpful.

Cons:

The description made it s I und like tge room was bigger, with a refrigerator & microwave.

2026-09-07 • via Nuitee
D
Darcie • family_with_children • us
9
Friendly warm environment
Pros:

Never had potatoes at a hotel before the cook lady did a great job on the breakfast food

Cons:

nothing

2026-09-05 • via Nuitee
M
Marsha • solo_traveller • us
10
Pros:

Clean comfortable rooms

2026-09-04 • via Nuitee
K
Kathy • family_with_children • us
7
The room was good, but not what I paid for and the clerks were not helpful in fixing the problem.
Pros:

The location was easy on and off of the freeway. Breakfast was good. Room was clean and comfortable.

Cons:

No microwaves in the rooms. I had reserved and paid for a Deluxe Double Queen. When I went to the room I noticed it was not a Deluxe. Long story short: they said that I had the deluxe, the one I thought I had was a "Larger Deluxe". Not sure why they are not the same. The clerk I dealt with on the first day said she would check with her manager, leave notes for the next clerk - they were booked for the first night and could not make the change - I watched her type something. The clerk the next day said there was no notes and that Booking.com has the wrong information. A relative I was visiting in Lehi said this particular hotel has problems all the time.

2026-08-12 • via Nuitee
S
Stephen • couple • us
10
2026-07-24 • via Nuitee
J
James • couple • ch
8
2026-07-23 • via Nuitee
A
Adriana • solo_traveller • us
6
Pros:

It was clean and good location

Cons:

The front desk people were rude! And treat us like basically like criminals they ask id for EVERYBODY!!!!!!!!

2026-07-20 • via Nuitee
B
Bronwyn • solo_traveller • au
9
2026-07-12 • via Nuitee
D
Dianna • couple • us
8
2026-07-07 • via Nuitee
R
Rick • family_with_children • us
8
Cons:

Price too high for the hotel

2026-07-02 • via Nuitee
D
David • couple • us
10
Modern, spacious and clean at a fair price with good communication with property managers.
Pros:

The price was great and property managers communicated well. The condo was clean and modern and close to pool area. This condo is good for a large family or two smaller ones. Nice easy parking area

Cons:

Was on the 3rd floor with no elevator but also came with a great view from the upper floor. Overall, no large problems at all.

2026-07-02 • via Nuitee
T
Tina • solo_traveller • us
6
2026-07-01 • via Nuitee
R
Raeleigh • couple • us
4
Cons:

It was okay. I don’t think not posting on your site when booking a room that you need to put a 150 security deposit down. I pay for the room and then right before I sign oh the worker forget there was a security deposit to put down. This is after I called in the morning to double check because I would’ve never stayed there. The lady I talk to said no deposit unless cash. This is very inconvenient and should be posted when booing to when people call

2026-07-01 • via Nuitee
G
Giglio • solo_traveller • us
10
2026-06-26 • via Nuitee
P
patrick owen • solo_traveller • us
8
2026-06-26 • via Nuitee