Courtyard by Marriott Madison East

Hotels
•
Courtyard by Marriott
9 (244 reviews)
2502 Crossroads Drive , Madison , us
+1 608-661-8100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Breakfast arrangement
Housekeeping frequency
HVAC issues

Categories

Cleanliness
9
Room was exceptionally clean, but concerns about inadequate housekeeping.
Service
9.5
Staff were very helpful and friendly, providing good support during the stay.
Location
9.5
Good location to attractions, easy access to the Madison Capitol and campus.
Room Quality
9
Room was comfortable in size and quiet, but issues with HVAC were noted.
Amenities
8.5
Breakfast had limitations, no hot breakfast included with the room fee.
Value for Money
9
Good overall experience, although perceived housekeeping issues affected value.
Food and Beverage
8
Dissatisfaction with breakfast arrangements, only offered as an extra cost.
Overall Experience
9.5
Enjoyed the stay with positive staff interactions and atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:14

Property Description

Convenient Location and Modern Amenities

Located just off Interstate 94 and only 7 miles from Madison, Wisconsin, Courtyard by Marriott Madison East offers a perfect blend of convenience and comfort. Guests can enjoy complimentary Wi-Fi, an indoor pool, and well-equipped rooms with refrigerators and coffee makers.

Dining Options and Relaxation

Indulge in delicious meals at the on-site restaurant serving breakfast and dinner, or unwind with a drink at the cocktail lounge. Stay active in the gym, or unwind in the hot tub for a relaxing evening.

Nearby Attractions and Shopping

Explore the nearby Madison Children’s Museum or take a short drive to East Towne Mall for some retail therapy. Experience a seamless stay with us at Courtyard by Marriott Madison East.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note a fee will be charged for smoking in the unit.

Please note the hotel shuttle is available during limited hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Location

Guest Reviews

9
Based on 244 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.5
J
Jim • couple • us
8
Convenient to the venue we were attending and very clean.
Pros:

Location to the highway is both positive(easy to get too) and negative(a little noisy on that side).

Cons:

Our initial checkin experience was unusual. Nobody was at the front desk and we had to knock on a few doors to get someone’s attention and when someone did come out, she appeared to be a little angry and not very friendly or welcoming. May have just been having a bad day but…

2026-08-26 • via Nuitee
W
Wayne Kelly • solo_traveller • us
10
2026-08-11 • via Nuitee
D
David • couple • us
10
2026-08-09 • via Nuitee
C
Chris • family_with_children • us
10
Perfect
Pros:

Clean

Cons:

Nothing

2026-07-21 • via Nuitee
M
Mark • extended_group • us
5
Cons:

Television did not work and no one on staff to fix it or change room

2026-07-03 • via Nuitee
F
Frazier • couple • us
6
Will not return
Pros:

Location easy to reach from interstate

Cons:

After a ling day of traveling we finally reached the hotel. After check in and getting into our room, the TV did not work. We called front desk, and the lady offered new remotes for the TV. The new remotes were not the issue. The TV still did not work. We then asked her if we could request a maintenance worker to come evaluate. She stated she was was only the worker on the property and is unable to leave the front desk. This seems like a big safety issue, doubt that was the case but she was not about to help out anymore. Having a non working tv, is not that big of a deal, we were tired but then requested a courtesy on price she declined. We actually paid an extra 100.00 for this room vs from one week prior on our trip. For spending 253.00 for a room with out a working tv, and no courtesy discount, and no empathy or willingness to try to resolve issue, we will definitely choose somewhere else to stay next time.

2026-06-27 • via Nuitee
S
Srinivas • solo_traveller • us
5
Mediocre - room not properly cleaned. No continental breakfast as described when I booked.
Cons:

Room wasn't properly cleaned. Stain on bed sheets and urine drops on toilet rim.

2026-06-07 • via Nuitee
B
Bruce • solo_traveller • us
8
Pros:

Location, easy to find.

Cons:

Perfectly adequate, staff seemed indifferent.

2026-05-31 • via Nuitee
A
Angela • family_with_children • us
4
As a bomb boy, member, I was highly disappointed. I was even more disappointed that I use Booking.com because I was over
Pros:

Starbucks was delicious on most days-it was only not good on the Sunday when the ladies said that they could not make the burritos without bacon like we had been receiving the whole weekend and coffee was usually wonderful but on that Sunday for some reason, it tasted old or burnt

Cons:

Room was the furthest away. There are only mirrors in the bathroom so two people cannot get ready at the same time. They messed up and said that I booked two reservations, but I guess they later found out that it was their new system . we did not have a room with a balcony .The white lady with the ponytail at Starbucks on Friday morning was rude. Luckily the tall African-American gentleman was very customer service oriented, and willing to make a burrito without bacon. They were understaffed so we were willing to go housekeeping. However, room was not even set up with enough supplies to last more than a day. For example, when we arrived, there was a half a roll of toilet paper in our room. And that’s it . Location was not close. And having everything else wrong did not make up for it.

2026-05-26 • via Nuitee
A
Amanda • couple • us
1
2026-05-18 • via Nuitee
N
Nakia • family_with_children • us
7
2026-05-17 • via Nuitee
S
Steven • couple • us
3
This is hotel is where one stays as a last resort, when nothing else is available.is available
Pros:

Nothing

Cons:

Most everything

2026-05-13 • via Nuitee
A
Angela • family_with_children • us
4
Disappointed
Pros:

Starbucks

Cons:

Room. Mirrors are only in bathroom so hard go get ready. Given a room as far away as possible. Overpriced

2026-05-11 • via Nuitee
B
Brooke • solo_traveller • us
9
2026-05-01 • via Nuitee
J
Jarvis • couple • us
10
2026-04-27 • via Nuitee
D
Donique • family_with_children • us
4
2026-04-25 • via Nuitee
D
Donique • family_with_children • us
5
2026-04-25 • via Nuitee
K
Krutke • solo_traveller • us
9
2026-04-16 • via Nuitee
T
Tracey Pendergrass • solo_traveller • us
8
Pros:

Clean. In a good area. Pool was nice..it was quiet.

Cons:

No coffee or breakfast except from restaurant

2026-04-15 • via Nuitee
B
Brian • couple • us
7
It was good
Pros:

The location was great

2026-04-12 • via Nuitee