Country Inn & Suites by Radisson, Billings, MT

Hotels
•
Country Inn & Suites by Radisson Americas
7.9 (389 reviews)
231 Main Street , Billings , US
+1 406-503-6118

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Helpful, friendly staff
Comfortable beds
Good breakfast
Convenient location
Plenty of hot water
Cons:
Poor cleanliness (bathroom grime, dirty carpets, mold)
Inconsistent housekeeping / missed maid service
Street-side noise and light intrusion
Maintenance and cosmetic issues
Dirty fridge / sticky or unsanitary surfaces reported

Categories

Cleanliness
5.5
Multiple reviews report poor cleanliness: mildew and grime in bathrooms, dirty carpets and floors, mold spots and unwrapped items on the floor. Needs a thorough deep clean and carpet shampooing.
Service
10
Staff repeatedly described as helpful, friendly and responsive (front desk assistance highlighted, staff called 'absolutely amazing'), though there was one serious booking mishap reported. Overall service is a strong positive.
Location
8.2
Location is praised as perfect/convenient for guests' purposes, but street-side rooms can be noisy early in the morning and windows/curtains do not fully block noise or light.
Room Quality
7.3
Beds are comfortable and supportive and some rooms are large and in good condition, but there are signs of wear and minor maintenance/paint touch-ups needed; some rooms suffer from poor cleaning and noisy windows/curtains.
Amenities
7.9
Standard quality for this hotel tier.
Value for Money
6.8
Several guests felt the hotel was expensive for a 2.5–3 star property, especially given cleanliness and condition issues.
Food and Beverage
9.6
Breakfast is mentioned positively by multiple guests and cited as a pro.
Overall Experience
7.9
Mixed overall: excellent service and comfortable beds balanced against recurring cleanliness and noise issues, yielding an overall experience close to the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Modern Rooms with Convenient Amenities - Enjoy a comfortable stay in our modern rooms at Country Inn and Suites Billings, complete with a microwave, small fridge, and coffee-making facilities. Relax in the seating area and make use of the free toiletries provided for your convenience.

Relaxation and Recreation - Unwind in our indoor hot tub and pool, or stay active in our fitness centre. Need to catch up on work? Our business centre is at your disposal. We strive to cater to all your needs for a pleasant stay.

Delicious Breakfast and Nearby Attractions - Start your day with a daily continental breakfast offering a variety of options. Explore nearby attractions like Little Big Horn Battlefield and Club Casino, all just a short drive away. Book your stay with us for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.9
Based on 389 reviews
Cleanliness: 5.5
Service: 10
Location: 8.2
Room Quality: 7.3
Amenities: 7.9
Value for Money: 6.8
Food and Beverage: 9.6
Overall Experience: 7.9
K
Kim • couple • us
8
Good beds, but needs cleanup.
Pros:

Room available on short notice. Beds-firm support with cushy top. Lots of hot water in shower. Staff helpful & friendly.

Cons:

Not very clean: mildew & grime in bathroom, carpet needs shampooing, hallway & stairs dirty. Needs detailed cleaning overall. Minor maintenance & paint touch-up needed.

2026-10-21 • via Nuitee
K
Katie • family_with_children • us
8
Pros:

The breakfast

Cons:

Staying 2 nights and not getting maid service after the first night

2026-10-18 • via Nuitee
J
John • couple • us
7
2026-10-14 • via Nuitee
B
Barbara • couple • us
10
2026-09-13 • via Nuitee
N
Naomi • solo_traveller • us
10
Pros:

I was satisfied with the lady in the front desk helped me on everything I needed help with and got us into our other room

Cons:

Nothing

2026-09-08 • via Nuitee
K
Krista • solo_traveller • us
4
Cons:

The floor was disgusting in our room and was in desperate need of a good cleaning.

2026-09-05 • via Nuitee
A
Adams • couple • us
1
Didn’t have one and no help from you to find another place to stay!!!!!!!
Pros:

You never made my reservation

Cons:

You

2026-09-01 • via Nuitee
K
Katie • solo_traveller • us
5
Pros:

The location was perfect for the reason of our stay

Cons:

Room wasn't very clean, floor hadn't been vacuumed, inside of fridge was dirty.

2026-08-24 • via Nuitee
S
Sean • couple • us
10
2026-08-20 • via Nuitee
N
Noah • couple • us
1
2026-08-17 • via Nuitee
S
Scott • couple • us
8
We love the motel. Would not want to book on Main Street side again…noise begins about 5:30am and only gets louder. Not
Pros:

It was perfect location for us.

Cons:

Extremely noisy. We were on the street side and the windows didn’t seem to block out noise at all. The curtains didn’t close enough to block light out at all.
Whoever cleaned the room did a sloppy job. There were bobby pins on the floor… not ours. The front part of the sink area was filthy including splatter from another guest inside the toilet paper holder 🤢 I wiped this down on the outside before I leaned against the sink area. The sloppy clean job is just an observation of my own.

2026-08-14 • via Nuitee
T
Toni • solo_traveller • us
10
Pros:

Beds were easy to receive a good night's rest

2026-08-12 • via Nuitee
C
Christina • solo_traveller • us
10
2026-07-19 • via Nuitee
H
Hendrik • couple • de
8
Pros:

Großes Zimmer in gutem Zustand und gutes Frühstück.

2026-07-13 • via Nuitee
F
Freeman • solo_traveller • us
9
2026-07-09 • via Nuitee
J
Jeannine • solo_traveller • us
8
Pros:

The staff was absolutely amazing. Courteous, kind and responsive to a minor issue I had checking in. The hotel needs an update; otherwise, would recommend.

2026-07-02 • via Nuitee
J
Julie • couple • us
6
Mediocre
Pros:

Location. Ease of check in. Beds were comfortable

Cons:

Dirty carpets and expensive for a 2.5 -3 star hotel.

2026-06-30 • via Nuitee
W
Wertz • couple • us
10
2026-06-16 • via Nuitee
L
Lemon • couple • us
8
Cons:

Back lot down hill and hard to turn around truck and trailer

2026-06-10 • via Nuitee
E
Edward • solo_traveller • us
10
2026-06-08 • via Nuitee