Hampton Inn & Suites Legacy Park-Frisco

Hotels
•
Hampton Inn
8.2 (647 reviews)
3199 Parkwood Boulevard , Frisco , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Inadequate housekeeping
Uncomfortable bedding
Limited breakfast variety

Categories

Cleanliness
7.53
Room cleanliness was noted to be lacking, particularly with respect to housekeeping and vacuuming.
Service
9
Staff was friendly and attentive, with good communication during the stay.
Location
9.04
The location was convenient and near various activities and restaurants.
Room Quality
7.49
Some guests found the beds uncomfortable and had issues with small pillows.
Amenities
8.52
The hotel offered good amenities like a pool and fitness center, though some issues with noise were reported.
Value for Money
7.98
Considered reasonable for the service and location, though some guests felt certain aspects could be improved.
Food and Beverage
7.53
Breakfast was described as average with room for improvement in variety.
Overall Experience
8.5
Overall positive experience despite some drawbacks, indicating a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:48

Property Description

Tranquil Atmosphere and Convenient Location
Located next to Central Park and Stonebriar Centre, the Hampton Inn and Suites Legacy Park-Frisco offers a peaceful setting for your stay.

Relaxing Amenities
Unwind by the cozy fireplace, stay active in the fitness center, or take a refreshing dip in the outdoor pool during your visit.

Nearby Attractions
Explore the nearby Dr. Pepper Star Stadium and Craig Ranch community, filled with a variety of entertainment options just a short distance away.

Book your stay at the Hampton Inn and Suites Legacy Park-Frisco for a relaxing and convenient experience.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.
Pet fee: $75 USD (1-4 nights).
$125 USD (5 nights or more). Maximum 2 pets, dogs or cats only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Location

Guest Reviews

8.2
Based on 647 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8.5
G
Gregory • couple • us
5
Pros:

Good great location

Cons:

Only one Elevator was working and it was extremely slow. Ice machine not working on my floor. Old stained mattress and tub.. needed more towels.

2026-09-19 • via Nuitee
A
Avina • solo_traveller • us
7
Pros:

Breakfast was decent.

Cons:

Room was very dirty, sofa bed was very uncomfortable, and dirty bed sheets, the AC unit was very loud and durty we couldn't sleep well, there was a big mold spot in the ceiling, Also only one elevator was working and it was very slow.

2026-09-08 • via Nuitee
C
Christine • couple • us
10
Wish I could have stayed longer!
Pros:

Great location, very clean & friendly staff

Cons:

Very minor but no directions on how to make waffles, most places have that.

2026-09-06 • via Nuitee
J
James • family_with_children • us
5
Our overall stay was ok other then check and no rooms clean
Pros:

Breakfast was perfect

Cons:

check in was not good had ti wait 2 hours to check in cause no rooms were cleaned and they were very short staffed

2026-09-06 • via Nuitee
D
Darya • solo_traveller • us
8
2026-09-04 • via Nuitee
M
Marisol • couple • us
8
I would stay again
Pros:

Location

Cons:

It was hot in our room and hot water took awhile

2026-09-03 • via Nuitee
E
Emanuelle Teixeira • family_with_children • us
9
Pros:

Service

Cons:

Insets in room

2026-09-01 • via Nuitee
A
Andrea • family_with_children • us
6
2026-08-31 • via Nuitee
N
Nass • family_with_children • us
8
2026-08-27 • via Nuitee
G
Gregory • couple • us
10
2026-08-27 • via Nuitee
J
Jennifer • couple • us
7
It’s was ok.
Pros:

Facility

Cons:

Beds and pillows

2026-08-26 • via Nuitee
J
Jennifer • couple • us
7
2026-08-26 • via Nuitee
L
Lydia • solo_traveller • us
9
Pros:

I did get a room with a walk-in shower. Had no problem

Cons:

The one thing that did bother me is that the walk-in shower flooded over.

2026-08-26 • via Nuitee
M
Mariana • couple • us
7
We stayed here a couple of times and absolutely loved it. This time was a big disappointment. We’ll give it another try.
Pros:

We stayed at this hotel a couple of times and it was great. The hotel is in a wonderful location, has a wonderful potential. The breakfast was lovely.

Cons:

This time our room was dirty, the reception staff was not friendly or accommodating. The elevator is extremely slow and we ended up using the stairs instead. The A/C in our room did not stop running all night even though we raised the temperature. It was extremely loud, impossible to sleep.

2026-08-25 • via Nuitee
W
Walters • solo_traveller • us
5
Pros:

Price....Lication

Cons:

Shower in 121 was very bad!!!!
It was just a walk in with a cheap curtain. It wasn't installed properly (curtain) was hung to high. Water ran out all over the rest of the floor.

2026-08-22 • via Nuitee
R
Roadtripper1967 • Couples • Oklahoma City, Oklahoma
4
Worst check-in ever!
Pros:

We arrived at 3:30, (check-in is at 3) We were 3rd in line. The first man was told he would have to wait as his room wasn't ready, that took about 10 minutes to tell him that. The second in line had a confirmed reservation that showed he pre-paid. The system showed that he had 2 rooms and didn't pay. There was only one woman at the desk. They tried everything for this man, he and her both tried calling the home office, the manager on duty, back and forth for over 30 minutes. One guest even cut in front over the now forming line to get her snacks paid for and the lady took care of her, while the rest of the line stood there. The man had to get to a wedding, so he told them to just check in in and he would come back to figure it out. By this time we were concerned ourselves, as the lobby had guests already sitting around with their bags waiting on rooms to be clean. Finally, it was our turn, and yes, our room was not ready. So, we also were sent to the lobby to wait with everyone else. One guy waited so long, he ordered door dash and had pizza delivered in the lobby. Finally, another employee was brought to check in the line of people and rooms were getting cleaned and we were able to get a key. This is all unacceptable. We will never stay at this location again.

2026-08-21 • via Tripadvisor
A
Apparcel • solo_traveller • us
10
2026-08-21 • via Nuitee
R
RONNY • solo_traveller • il
8
Pros:

Nice stuff and the pool was refreshing.

Cons:

Water didn't go down the sink.

2026-08-16 • via Nuitee
C
Cherrell • couple • us
9
Pros:

The location was good, food was not hot, eggs were over cooked. Need cereal that is not presweetened.

2026-08-16 • via Nuitee
J
Jessica • family_with_children • us
5
Pros:

Everything was ok the staff was friendly

Cons:

The elevator wasn’t working and the one that was working it’s extremely slow I was on the 3rd floor and had Dj take the stairs

2026-08-10 • via Nuitee