Magnolia Hotel Houston, a Tribute Portfolio Hotel

Enjoyed our first time stay stay here as everyone was so kind and accommodating, Krizandra at the front desk was so pleasant and really helped us to make our stay here amazing! Thank you so much! 😊

Great stay. First time in Houston. Krizandra at front desk was awesome. Really helped us enjoy our stay.

Thank you to Allean and the Magnolia front desk team for a thoughtful pre-birthday note, sweet treat, and special hospitality moment to make a Sunday business travel day memorable

Posizione in centro a Houston

We’ve had such a wonderful experience at the Magnolia Hotel in Downtown Houston! The hotel itself is absolutely beautiful, but what really made a great first impression was the service.
We drove in from San Antonio, and Karla welcomed us with the biggest smile and made our check-in experience so easy and pleasant. She was incredibly friendly, patient with all of our questions, and had us checked in and on our way to our room in no time. She even gave us a breakfast coupon, which was such a sweet and thoughtful touch! :)
It’s always nice to arrive somewhere after a drive and immediately feel welcomed and taken care of. Thank you, Karla, for starting our stay on such a positive note. We’re really enjoying the Magnolia Hotel and would definitely recommend it!

Hôtel bien situé et agréable

Safety: this hotel is sitting right next to a prison with homeless walking around everywhere.

Valet: They're not very attentive towards guests - I was standing in front of 3 attendants and none were available apparently... Took about 7mins for actual assistance. Btw $54 a night if you do valet.

Lobby representatives: I came on a day when the astros were playing so it was busy. However, the reps lack communication towards the guests and amongst their own staff. We made a reservation at 4pm and didn't get our room until 6pm. One rep said that I would be contacted by them once room was ready (never happened). After paying for the reservation, I quickly handle the valet situation and afterward and spoke to another lobby rep and she said that the room was ready (after being told I would be contacted that the room would be ready).

Pool: They're pool has a great skyrise view. Though, pool is very small in size and was green, 3ft all around including hot tub.

Breakfast: Breakfast was included throughout our stay. Take advantage, don't sleep-in; it is very filling and the staff is very attentive. In particular this one individual Mr. Robert. I would give a 1 star for this hotel, but Robert was phenomenal. This man needs a promotion or needs a transfer to a department that fits his qualitative characteristics.

Overall: the 1 bedroom suite was spacious and clean upon arrival. cleaning services never came back to clean room throughout our two night stay. Lastly, I don't recommend making a reservation with this hotel using a "third-party" like Expedia - you would eventually have to speak with the sales and accounting department regarding their confusing transactions. Diego from the sales was helpful throughout process despite his attitude. And Sheila from the accounting dept. was wonderful and understanding.

Amazing. That's really the best way to describe our dinner at Aqua Shard.
The food was wonderful and the service was excellent — attentive, welcoming, and exactly what you would expect from a restaurant of this caliber. But as wonderful as everything else was, the views completely stole the show.
We were there as the sun was setting over London, and watching the city transform from daylight into evening from high above the Thames was breathtaking. Seeing Tower Bridge illuminated below us was absolutely spectacular. Pictures simply don't do it justice.
We were celebrating my birthday, and I honestly couldn't have imagined a more memorable setting for dinner. The combination of the beautiful restaurant, excellent service, wonderful food, and those incredible panoramic views made the evening feel truly special.
If you're visiting London and considering Aqua Shard, go — and try to time your reservation around sunset if you can. Watching London light up while having dinner is an experience I won't forget.

I stayed at The Magnolia while in Houston for work, and unfortunately, I would not stay here again.

The hotel is supposedly part of Marriott’s Tribute Portfolio, and while the lobby may give that impression, the overall experience did not live up to what I’ve come to expect from the brand. The hotel itself did not have a particularly pleasant smell, and the service throughout my stay felt lukewarm at best.

The valet experience was especially frustrating. Guests are asked to submit a request for their vehicle, yet I watched valet staff standing outside talking while I waited. When I asked about my vehicle, I was simply told it would be another 10 minutes while they continued standing where they were. There was very little sense of urgency or attentiveness.

I stay within the Marriott family frequently, including Tribute Portfolio and Autograph Collection properties, so I’m familiar with the level of service these hotels typically provide. This experience fell well below that standard.

Overall, the service was poor and the stay was disappointing. I will choose another Marriott property the next time I’m in Houston.

I’d probably give this 2 stars based on what you described—nice enough appearance to avoid a 1, but the service was not there.

Belle piscine . Repas à emporter à la plage .
Plage en face .
Heureusement le réceptionniste m a proposé une meilleure chambre avec un supplément ..

Krizandra was awesome front desk associate. She went the extra mile to help me.

Location, service, breakfast buffet was a great spread we really enjoyed the fresh fruit.

It’s beautiful

Everything. Will be going back

Nice hotel conveniently located.