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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Tour desk
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Private parking
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Daily housekeeping
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Kid meals
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Sanitized tableware & silverware
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Panoramic Views and Convenient Location
Heartland Hotel Queenstown offers breathtaking panoramic views over Lake Wakatipu to the mountains. Located centrally in Queenstown, just a short walk from town, guests can easily explore the beauty of the area.
Charming Alpine Architecture and Modern Amenities
Experience the charm of traditional alpine architecture at the hotel, complemented by modern amenities. Most rooms provide stunning views, and guests can enjoy satellite TV, wireless internet, and coffee/tea facilities.
Dining Experience at Hillside Brasserie
Indulge in a delightful dining experience at Hillside Brasserie, open daily for breakfast and dinner. Whether starting your day with a hearty meal or unwinding with dinner, the brasserie offers a cozy ambiance to enjoy delicious food.
Book your stay at Heartland Hotel Queenstown to immerse yourself in comfort, convenience, and stunning views.
Please note that there is a 1.5% charge when you pay with a credit card.
Please note that when booking 5 or more rooms, different policies and additional supplements may apply.
Heartland Hotel Queenstown has a limited number of free car parks for hotel guests. Complimentary Parks are allocated on a first-come first-served basis and cannot be reserved. Paid Parking: The hotel has paid car parks available nearby. These car parks can be reserved in advance, but spaces are limited. Please contact the hotel to reserve a paid car park.Sauna is closed from 2026-08-31 until 2026-04-08
Fitness center is closed from 2026-08-31 until 2026-04-08
Hot tub/jacuzzi is closed from 2026-08-31 until 2026-04-08
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not possible).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Coziest room and amazing service. Such a close walk into town, we loved it!
That we couldn’t stay longer
Beautiful hotel, beautiful views really good for pick up for tours
Location
View from room
Staff friendly and helpful
Nothing
Clean, warm and comfortable with great view
The location was excellent and facilities nice.
The handle on the shower door was loose
Great location, walking distance town . Great value for money rooms and nice and clean. Breakfast is also great would stay again
The resturant, reception staff were very helpful, aircon was good, room set ups good, views excellent. Uber pick up excellent, location excellent.
Warm and clean
Wee bit noisey as I was located by the lifts
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