Pinnacle Hotel Whistler

Hotels
8.4 (3665 reviews)
4319 Main Street , Whistler , CA
+1 888-999-8986

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Exceptional housekeeping
Friendly and accommodating staff
Great location
Cons:
Hot tub jets not working initially
Cleaning issues with hair found in the room
Elevator delays

Categories

Cleanliness
7.51
There was long black hair everywhere in the room, which was quite annoying.
Service
8.98
Exceptional staff and friendly service were frequently praised.
Location
9.02
Great location close to the village and cafes.
Room Quality
8.47
Rooms were described as comfortable and well-equipped, but could use some refreshing.
Amenities
8
Amenities like the jacuzzi and fireplace were appreciated, although some features like the hot tub jets were not working at first.
Value for Money
8.46
Generally considered a good value compared to other options in Whistler.
Food and Beverage
8.41
Standard quality for this hotel tier.
Overall Experience
8.38
Overall a pleasant stay with many positive aspects, but some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:44

Property Description

Luxurious Amenities
This Whistler Village hotel offers guests a luxurious experience with an outdoor swimming pool, hot tub, spa bath, and gas fireplace in every room.

Culinary Delights
Indulge in a culinary journey at Quattro Italian Restaurant and Alta Bistro, offering delectable dishes made from locally sourced products, ensuring a delightful dining experience throughout your stay.

Convenience and Comfort
With a fully equipped kitchen, dining area, flat-screen TV, DVD player, and balcony in select rooms, along with free WiFi and local calls, the Pinnacle Hotel Whistler ensures convenience and comfort for all guests.

Book now to experience the perfect blend of luxury, convenience, and culinary excellence at Pinnacle Hotel Whistler.

Important information:

Please note that pets are not allowed in the following room types:
-Premium Studio With Queen and Sofa Bed
-Premium Studio with Two Queen Beds

Please note that a maximum of 2 pets are allowed per unit.

Please note that the fireplaces are closed during summer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YVR

Location

Guest Reviews

8.4
Based on 3665 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.38
S
samantha • couple • ie
9
Great location very clean
Pros:

Great location very clean lovely staff

Cons:

Needed updating but it was so clean and staff were so nice

2026-10-30 • via Nuitee
S
Srinivasagopalan • family_with_children • ca
9
2026-10-30 • via Nuitee
R
Roser • couple • es
7
2026-10-28 • via Nuitee
I
Irene • couple • ca
10
2026-10-26 • via Nuitee
M
Marco • couple • it
10
Pros:

Tutto

Cons:

Niente

2026-10-26 • via Nuitee
C
Cecilia • extended_group • ca
5
Fair
Pros:

Convenience

Cons:

Fairly small for 3 people
No hot water in the kitchen
Housekeeping didn’t collect our garbage for two night stay.

2026-10-26 • via Nuitee
R
Rashad • family_with_children • ca
9
Pros:

Everything was excellent

2026-10-25 • via Nuitee
L
Leah Kim • family_with_children • ca
4
Don’t stay here
Pros:

The room smell so bad and the sofa was old.

Cons:

The front desk employee and the rooms

2026-10-25 • via Nuitee
W
William • family_with_children • fr
8
Pros:

L'emplacement, les équipements et le jaccuzi dans la chambre

Cons:

Hôtel qui commence à vieillir

2026-10-24 • via Nuitee
D
David • couple • au
9
Pros:

Great location and facilities.

Cons:

Paying for parking.

2026-10-24 • via Nuitee
T
Thomas • solo_traveller • de
9
2026-10-23 • via Nuitee
L
Lorenzo • couple • it
8
Hotel molto apprezzato
Pros:

Camera molto accogliente e pulita.
Wifi funzionante, doccia e vasca idromassaggio molto gradita.
Il parcheggio dell hotel è davvero molto costoso. Davanti all hotel potete parcheggiate tutta notte per soli 7cad ad auto. (L’hotel sponsorizza il proprio parcheggio)

2026-10-23 • via Nuitee
I
Ian • couple • gb
9
We were there 2 nights the hotel was convenient for everything with all the facilities we needed.
Pros:

Lovely hotel lovely location right in the heart of the Village, close to everything. We went on a couple of walks that were conveniently located and signposted

Cons:

1st world problem but we could have done with a sign pointing to reception, we walked up from the coach drop off point (500m) and were confronted by steps rather than the shallow ramp by the main entrance

2026-10-21 • via Nuitee
A
Ahmad • couple • ca
6
I’m comfortable in room
Pros:

Good

2026-10-21 • via Nuitee
S
Steven • couple • au
8
Pros:

Great location, great spot to stay with friendly staff and easy going

Cons:

Can’t think of anything

2026-10-20 • via Nuitee
M
Maree • solo_traveller • au
7
Excellent place to stay
Pros:

The location was good, our room also had a spa & fireplace

Cons:

Nothing

2026-10-19 • via Nuitee
C
Catherine • couple • ca
8
2026-10-19 • via Nuitee
D
Duncan • family_with_children • ca
10
2026-10-19 • via Nuitee
A
Amirsaeed • couple • ca
10
2026-10-19 • via Nuitee
E
Edwin • couple • ca
8
2026-10-18 • via Nuitee