Pinnacle Hotel Whistler

Hotels
8.4 (3665 reviews)
4319 Main Street , Whistler , CA
+1 888-999-8986

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Exceptional housekeeping
Friendly and accommodating staff
Great location
Cons:
Hot tub jets not working initially
Cleaning issues with hair found in the room
Elevator delays

Categories

Cleanliness
7.51
There was long black hair everywhere in the room, which was quite annoying.
Service
8.98
Exceptional staff and friendly service were frequently praised.
Location
9.02
Great location close to the village and cafes.
Room Quality
8.47
Rooms were described as comfortable and well-equipped, but could use some refreshing.
Amenities
8
Amenities like the jacuzzi and fireplace were appreciated, although some features like the hot tub jets were not working at first.
Value for Money
8.46
Generally considered a good value compared to other options in Whistler.
Food and Beverage
8.41
Standard quality for this hotel tier.
Overall Experience
8.38
Overall a pleasant stay with many positive aspects, but some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:44

Property Description

Luxurious Amenities
This Whistler Village hotel offers guests a luxurious experience with an outdoor swimming pool, hot tub, spa bath, and gas fireplace in every room.

Culinary Delights
Indulge in a culinary journey at Quattro Italian Restaurant and Alta Bistro, offering delectable dishes made from locally sourced products, ensuring a delightful dining experience throughout your stay.

Convenience and Comfort
With a fully equipped kitchen, dining area, flat-screen TV, DVD player, and balcony in select rooms, along with free WiFi and local calls, the Pinnacle Hotel Whistler ensures convenience and comfort for all guests.

Book now to experience the perfect blend of luxury, convenience, and culinary excellence at Pinnacle Hotel Whistler.

Important information:

Please note that pets are not allowed in the following room types:
-Premium Studio With Queen and Sofa Bed
-Premium Studio with Two Queen Beds

Please note that a maximum of 2 pets are allowed per unit.

Please note that the fireplaces are closed during summer.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YVR

Location

Guest Reviews

8.4
Based on 3665 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.41
Overall Experience: 8.38
N
Nicholas • solo_traveller • gb
8
2026-09-12 • via Nuitee
L
Lisa • couple • at
10
2026-09-12 • via Nuitee
N
Nipp • couple • li
6
2026-09-11 • via Nuitee
W
Waltraud • solo_traveller • de
9
Pros:

Grosse Zimmer, bequeme Betten, super gut funktionierende neue Dusche, grosse Badewanne mit Massagedüsen im Zimmer und eine kleine Küchenzeile mit großem Kühlschrank.
Lage top, alles fußläufig erreichbar.
Parkgarage vorhanden, kostet extra 29 CAD pro Nacht, ist aber ok, da es im Ort keine Parkmöglichkeiten gibt und die Parkplätze am Rand der Stadt auch schon 20CAD kosten.
Freundliches hilfsbereites Petsonal, gute Beratung auch im Hinblick auf Ausflüge.

2026-09-11 • via Nuitee
T
Tania • solo_traveller • au
10
2026-09-10 • via Nuitee
T
terry • solo_traveller • ca
10
2026-09-10 • via Nuitee
A
Anna • solo_traveller • at
5
Pros:

Location

Cons:

Room to small- could not open a suitcase, let alone two

AC was noisy and not properly dajustable temperaturewise

Windows cannot be opened at all

Not properly cleaned

Bathroom/toilet is so small that in order to open the door to get in/out you have to step into the shower

2026-09-10 • via Nuitee
A
Annemarie • solo_traveller • at
8
2026-09-09 • via Nuitee
J
Jae Myeong • family_with_children • ca
10
Pros:

Wall pool was really good.

2026-09-09 • via Nuitee
D
Dave • couple • ca
8
2026-09-08 • via Nuitee
N
NIMA • family_with_children • ca
10
Pros:

excellent location near main attractions.

Cons:

easy access

2026-09-08 • via Nuitee
C
Carlo • solo_traveller • it
9
Pros:

Posizione buona e buon rapporto qualità prezzo

2026-09-08 • via Nuitee
I
irini • couple • ca
10
2026-09-08 • via Nuitee
V
Voller • solo_traveller • gb
8
Pros:

Comfortable rooms, close to town

Cons:

Parking charge

2026-09-08 • via Nuitee
A
Anne • couple • ca
10
2026-09-06 • via Nuitee
M
Manuela • couple • ch
8
Die Unterkunft ist empfehlenswert!
Pros:

Sehr gute Unterkunft, jedoch etwas in die Jahre gekommen. Parkplatz kann hinzugebucht werden, insofern verfügbar. Die Parkplätze sind jedoch sehr eng! Gute Lage, direkt an der autofreien Fussgängerzone.

Cons:

Nicht alle Rezeptionisten waren gleich freundlich. Ein Mitarbeitender macht seinen Job wohl nicht sehr gern.

2026-09-05 • via Nuitee
Y
Yoda168 • solo_traveller • ca
4
Pros:

Location is good

Cons:

Customer service could be better. Our cards did not work, coffee machine also didn't work. Good thing is they took care of it quickly.

2026-09-04 • via Nuitee
A
Alvaro • family_with_children • ca
8
2026-09-04 • via Nuitee
J
Javier • family_with_children • es
8
Buena relación calidad/precio. Muy recomendable.
Pros:

Habitación amplia con Jacuzzi junto a la cama.
La piscina es agradable y además hay Hot Tub en el exterior.
La ubicación es muy buena a pesar de que Whistler es ya de por sí pequeño.
La relación calidad/precio es buena.

Cons:

Nada en particular.

2026-09-04 • via Nuitee
D
Dan • family_with_children • us
9
I am very satisfied with my stay and would recommend the hotel to friends.
Pros:

The location is excellent. The price is reasonable for what you get. The jacuzzi in the room is a nice surprise. I got a quiet room on the high floor which is what I asked for.

Cons:

Parking spaces are too tight.

2026-09-04 • via Nuitee