Village Hotel Basingstoke

Hotels
Village Hotels & Leisure Clubs
8.6 (3847 reviews)
Basing View , Basingstoke , gb

Paid

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Value for money
Cons:
Location requires driving
Room can be small
Air conditioning issues

Categories

Cleanliness
8.15
Cleanliness was generally reported as good, though there were some negative comments about cold drafts and maintenance issues.
Service
9.11
Service was consistently praised with many comments about friendly and helpful staff.
Location
8.15
Location is described as a bit out of the way, requiring a car rather than public transport.
Room Quality
8.6
Rooms were noted to be comfortable, though some had issues like small size and temperature control.
Amenities
8.32
Amenities like breakfast and swimming pool received positive remarks; however, some guests noted missing features like a fridge.
Value for Money
9.09
Many guests were pleasantly surprised by the good prices, especially on special dates like New Year's Eve.
Food and Beverage
8.65
Breakfast options were praised for quality and selection, though there were minor comments about specific dining experiences.
Overall Experience
8.71
Overall experience was highly positive with many returning guests and recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:04

Property Description

Modern Amenities
Experience the convenience of Amazon Alexa technology in every room, along with air conditioning, flat-screen TVs, and free Wifi. Stay entertained with Sky TV and Sky Sports channels available in all bedrooms.

Convenient Location
Situated near popular attractions like Festival Place Shopping Centre and Avil Theatre, our hotel offers easy access to explore Basingstoke Town Centre. Plus, with Southampton Airport just 49 km away, traveling is a breeze.

Meeting Facilities and Dining
Host your events seamlessly in our 5 meeting rooms and enjoy delicious meals at our trendy bar and restaurant. With a 24-hour front desk, Starbucks on-site, and private parking options, your stay with us will be both comfortable and stress-free.

Book now for a delightful stay at Village Hotel Basingstoke!

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.
Check-in and check-out is done at the self-service kiosks.
Please note that Village Hotels do not accept cash payments or checks.
The credit or debit card used to make the booking must be available on check in at the hotel.
Please note that children’s swim times apply.
Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.
Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 3847 reviews
Cleanliness: 8.15
Service: 9.11
Location: 8.15
Room Quality: 8.6
Amenities: 8.32
Value for Money: 9.09
Food and Beverage: 8.65
Overall Experience: 8.71
E
Emma couple nl
9
Zeer compleet hotel, comfortabel verblijf
Pros:

De gym en zwembad waren erg tof. Bed was zeer comfortabel! Alles erg schoon, goed verzorgd. Personeel erg behulpzaam. Top voor een tussenstop richting Londen, Cornwall of de Eurotunnel

Cons:

Wij zijn niet zo van het Engels ontbijt. We misten wat meer vers fruit (aardbeien waren van die diepvries aardbeien), kaasjes en hammetjes voor bij het brood en goede koffie

2026-08-15 via Nuitee
D
David solo_traveller gb
3
It was very disappointing
Pros:

I’ve stayed here before many times and it was good the location for my business is perfect

Cons:

During my stay the room was not cleaned one and the lack of a toilet brush was problematics. I asked the staff about having this addressed but still it didn’t happen. Very disappointing. There was an organisation staying and they had breakfast laid on early for them. I like to have my breakfast early when it’s a buffet as it fresh. But the food was dried out by the time I got there

2026-08-15 via Nuitee
A
AT750 solo_traveller nl
10
Cons:

Airco

2026-08-15 via Nuitee
D
Deena solo_traveller gb
8
Pros:

Staff helpful and friendly.
Love the decor to room and hotel.
Clean room

Cons:

Room felt small. If room was bigger it would benefit from having a mini fridge in the room

2026-08-14 via Nuitee
K
Kim solo_traveller gb
8
Had a good overnight stay
Pros:

The staff were absolutely lovely and welcoming. The aircon in the room was excellent and the bed was very comfortable.

Cons:

My only issue was the car parking, When i arrived it was difficult to get a space. I also struggled to pay on line. i then found out it was included in my booking so in affect i paid twice. The guy did put a credit on my room of £5 however i didn't use my room number to order food.

2026-08-13 via Nuitee
T
Tracy solo_traveller gb
10
Great stay
Pros:

The ambience of the hotel from arriving to leaving was great, the staff, the room and the food were all great.

Cons:

N/A

2026-08-13 via Nuitee
C
Colin solo_traveller gb
8
2026-08-12 via Nuitee
L
Luke solo_traveller gb
1
Awful - I may as well have placed my bed in the centre of the gym.
Pros:

I was on the second floor directly above the gym, until the gym closed all I could hear was thumping gym music, weights being dropped etc. This then resumed early in the morning when the gym reopened.

Cons:

I will never stay here again - very disappointed.

2026-08-12 via Nuitee
M
Mandy solo_traveller gb
8
Great for location to the station and other towns
Pros:

Location and modern facilities

Cons:

The gym plays very loud music up to 11pm in the evening, and starts up again around 7am.
For those who are after an early night sleep, are very tired from a long day of travel (like I was), or have children, this may be a problem.

I was staying on the second floor. A previous visit I was on the fifth floor and couldn’t hear the gym, so perhaps something is needed to improve the acoustic insulation - or ensure the gym turns its music down at respectable levels after a certain time in the evening.

2026-08-11 via Nuitee
M
Mike couple gb
9
Very enjoyable and would definitely book with this chain again.
Pros:

Good location with fast and friendly staff at check-in. Rooms were clean and tidy with plenty of facilities. In particular, the Air-Con was great. The Breakfast was First-Class with plenty of choice.

Cons:

Could do with a second chair or stool.

2026-08-10 via Nuitee
M
Martin solo_traveller gb
9
2026-08-10 via Nuitee
T
Tozer solo_traveller gb
10
Clean fresh, modern and friendly
Pros:

Ultra modern, facilities seemed very good the Gym and pool although I didn’t use them I had a look.
I booked in plenty of time and the price was excellent. I actually really love this hotel. It’s the second time I’ve stayed there and the rooms are superb.

Cons:

Nothing

2026-08-10 via Nuitee
A
Alizee couple gb
7
2026-08-10 via Nuitee
B
Byrom solo_traveller gb
9
2026-08-09 via Nuitee
R
richardcE8772VG Couples
10
Holiday vibes 100%
Pros:

It was our second visit, and we were just as impressed as our first visit.
On arrival, we were met by George, a real gem, and a real asset to the village organisation, who booked us in, sorted our parking, and gym visit.....
Room is clean, fresh, and funky.
Staff are all amazing.
Drinks in the bar are reasonably priced.
Breakfast was superb.
We love this hotel, it gives us a real holiday vibe, as if we were abroad.
Keep it up, your providing a top notch service....
We will be back

2026-08-08 via Tripadvisor
C
Caron solo_traveller gb
10
2026-08-08 via Nuitee
R
Rosie couple gb
7
Pros:

Electric car charger

2026-08-08 via Nuitee
K
Kerry couple gb
10
2026-08-08 via Nuitee
C
chetan extended_group gb
6
Okay
Pros:

Staff were helpful

Cons:

Too small room.

2026-08-08 via Nuitee
J
jameswant1979 NONE Birmingham, West Midlands, England
2
No alarm clock needed
Pros:

If you are not after an early night or a lay in, then this hotel is ok. Noise from gym is like being in a nightclub. Stops about 10.30pm and starts again at 6.30am.

2026-08-06 via Tripadvisor