Barceló Santo Domingo

Hotels
•
Barceló Hotels & Resorts
8.6 (1201 reviews)
Maximo Gomez-Esq 27 de Febrero , Santo Domingo , do
+1 809-563-5000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good location
Excellent amenities
Tasty food
Cons:
Cleanliness issues in some areas
Language barrier for some staff

Categories

Cleanliness
7.61
There were concerns regarding cleanliness, specifically the state of the carpets in the rooms.
Service
9.08
Service was highlighted positively in multiple reviews, particularly the attentiveness of staff.
Location
8.62
The hotel's location was mentioned as central and convenient.
Room Quality
8.57
General comfort of the rooms was appreciated, but specific issues were not raised.
Amenities
9.1
Amenities such as the spa and breakfast received positive remarks.
Value for Money
8.56
Overall value was seen as good, especially with the breakfast package.
Food and Beverage
8.61
Food and beverage services received positive feedback, particularly the breakfast.
Overall Experience
8.68
A strong overall experience with many favorable comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:39

Property Description

Luxurious Casino Experience
Indulge in a night of entertainment at the warm and welcoming casino, where you can enjoy your favorite table games and slots while being serenaded by the music of the Lina Big Band.

Convenient Event Coordination
Experience stress-free planning with our event coordinating service, ensuring that your gatherings and celebrations are executed seamlessly and with precision.

Prime Location for Sightseeing and Shopping
Explore the nearby National Theater of Santo Domingo and indulge in retail therapy at Agora Mall and Sambil, all located within 500 meters of the property.

Book your stay at Barceló Santo Domingo now to enjoy these exquisite amenities and more!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for US$6 per person per night when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1201 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 8.57
Amenities: 9.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
F
François • family_with_children • mf
9
Génial !
Pros:

Personel, petit déjeuner, buffet et casino ont été super.

Cons:

La taille des lits en 140

2026-07-25 • via Nuitee
J
Juan • solo_traveller • co
1
Ladrones
Pros:

Location

Cons:

El personal y la atención al cliente.
Por un error de una reserva me van a cobrar y les pedí el favor de poder cancelarla de forma gratuita
Además perdí 2 elementos allá y al final se los robaron porque como se va a perder una crema de 1 litro que dejé en la nevera.
Definitivamente como visitante frecuente del hotel no puedo volver y tampoco lo recomendaré

2026-07-25 • via Nuitee
R
rubalmendarez • NONE
10
Excellent staff
Pros:

I loved the amenities and the staff’s kindness. They were ready to help whenever needed and everything was excellent

2026-07-24 • via Tripadvisor
D
Dulce0705 • NONE
10
Great stay
Pros:

family stay July 2026 we had a great stay! Rooms were spacious and clean. Pool was amazing! Breakfast was great, it had a variety of different options to choose from! Henry at the enteance with luggage, Johan at breakfast and Luis in the Lobby. Amazing staff!!

2026-07-24 • via Tripadvisor
Z
zhuang • family_with_children • do
1
不好
Pros:

地理位置

Cons:

热水

2026-07-24 • via Nuitee
G
giselle • family_with_children • cl
8
Seguridad
Pros:

El personal muy atento y los espacios comunes muy cómodos , especialmente el sector de la piscina
Excelente desayuno y muy buenos restaurante

Cons:

La habitaciones presentaban olor a humedad

2026-07-24 • via Nuitee
S
Santos • family_with_children • do
9
2026-07-23 • via Nuitee
D
Daniela • family_with_children • do
5
Aceptable pero con muchas mejoras
Pros:

La habitación es cómoda

Cons:

La atención del personal es terrible, especialmente en el área de desayuno.

2026-07-23 • via Nuitee
B
Butler • solo_traveller • do
10
2026-07-23 • via Nuitee
F
ford661 • NONE • New York City, New York
2
Not 4 star
Pros:

This hotel is not 4 star more like 3 stars. Rooms need to be updated. My bathroom had mold I. It and the shower water was leaking all over bathroom floor.

2026-07-22 • via Tripadvisor
M
Manuel • solo_traveller • do
9
Buena
Pros:

Todo

Cons:

Bien

2026-07-22 • via Nuitee
L
Laurine • couple • do
9
Pros:

Petit déjeuner excellent avec beaucoup d'options. La chambre est spacieuse et confortable. Le personnel est très serviable. L'espace piscine est super

2026-07-21 • via Nuitee
C
chuck • couple • mq
10
Pros:

La chambre le personnel la piscine

Cons:

Le fait que l’euro ne soit pas accepté pour les paiements en espèces

2026-07-21 • via Nuitee
R
Roselin • solo_traveller • nl
9
2026-07-21 • via Nuitee
L
Leon • couple • pr
10
Pros:

Hotel con todas las amenidades que se necesitan, buena cama, buena ducha, agua caliente, buen AC, buen desatuno y buena piscina.

Cons:

Todo me gustó.

2026-07-20 • via Nuitee
O
Olga Veronika Serokhvostova • solo_traveller • de
8
Hotel ideal para estar cerca de todo en Santo Domingo
Pros:

Piscina

Cons:

Todo bien

2026-07-20 • via Nuitee
L
Lesa • solo_traveller • do
10
2026-07-20 • via Nuitee
H
Houda • couple • lb
10
2026-07-19 • via Nuitee
C
Christian • solo_traveller • es
10
2026-07-16 • via Nuitee
D
De-Leon • family_with_children • us
5
Average
Cons:

Esta fue mi tercer estadida, previamente yo nos tuve ningun problema con los choferes pero esta ves el taxita Nelson nos fue honesto/Claro conmigo. Le pedi que me llevara al Mercado modelo el precio es $20.00 dolares solamente para llevarme. Yo en ningun momento le dije que me diera un tour. Fui a la zona colonial que esta a 10 minutos del mercado modelo. Nelson nunca me dijo cuanto eras si no al final cuando me llevo al hotel. El muy descarado sinverguenza me dijo que eras $90.00 dolares. Me senti que me robo porque otro taxitas me cobraron $40 dolares por el mismo servicio y me llavaron a varios lugares. Fue mi error por nos usar a mi taxita que siempre uso el señor Felo o Edwin Reyes.

2026-07-16 • via Nuitee