SANA Rex Hotel

Hotels
•
SANA Hotels
7.9 (2114 reviews)
Rua Castilho, 169 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Some rooms too small
Noise from outside

Categories

Cleanliness
7.44
Multiple guests expressed concerns about cleanliness and maintenance issues.
Service
8.41
Guests praised the staff for their friendliness and helpfulness.
Location
8.45
Excellent location close to metro and restaurants, as highlighted by several reviews.
Room Quality
7.4
Mixed feedback; some rooms were too small relative to expectations based on images.
Amenities
7.83
Standard amenities available, but some guests found room features insufficient.
Value for Money
7.89
Good value for the price, as noted by several reviews, despite some issues.
Food and Beverage
7.94
Breakfast received positive feedback, with guests enjoying the variety.
Overall Experience
7.81
Overall, a satisfactory experience, with some highlights and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:36

Property Description

Central Location and Easy Access

Overlooking the Eduardo VII Park in central Lisbon, SANA Rex Hotel offers a convenient stay just minutes away from key landmarks and transportation hubs. Explore the city with ease, from historic sites to upscale shopping destinations.

Comfortable Accommodation and Social Spaces

Choose from a variety of rooms and suites with stunning views of the city and enjoy socializing in the dining room or Lobby Bar Lounge. Whether it's savoring a buffet breakfast or unwinding with a cocktail, the hotel provides a cozy atmosphere for guests to relax and connect.

Unique Artwork and Guest Services

Discover an exquisite bronze sculpture by renowned artist Lagoa Henriques at the hotel entrance, adding a touch of culture to your stay. With 24-hour front desk assistance, room service, and shuttle options, SANA Rex Hotel ensures a seamless and memorable experience for all visitors.

Book your stay at SANA Rex Hotel for a delightful blend of comfort, convenience, and cultural charm.

Important information:

Please note that the restaurant only serves lunch and evening meals for groups or special occasions.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

When booking 9 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2114 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.81
B
Betina • extended_group • at
7
alright
Pros:

the location was good

Cons:

The rooms are tiny, there is barely space to walk around the bed, for a few days it is alright. For over a week it is too small. The walls are very thin, one hears everything in the hallway and neighboring room

2026-05-30 • via Nuitee
N
Nykyta • couple • ua
8
2026-05-30 • via Nuitee
J
Justine • solo_traveller • fr
8
Pros:

Chambre propre et confortable

Cons:

Le petit-déjeuner manque de variétés

2026-05-30 • via Nuitee
B
Betina • solo_traveller • at
7
alright
Pros:

The location is good

Cons:

The rooms are tiny, there is barely space to walk around the bed, for a few days it is alright. For over a week it is too small. The walls are very thin, one hears everything in the hallway and neighboring room

2026-05-30 • via Nuitee
N
Nascimento • solo_traveller • pt
10
Zona calma na capital acessível via metro
Pros:

Rua bastante calma, excelente vista para o parque caso o quarto seja na frente.
Uma das melhores zonas para se ficar em Lisboa

Cons:

Nada a apontar.

2026-05-28 • via Nuitee
A
Ahsoun Habib • solo_traveller • bd
8
2026-05-28 • via Nuitee
K
Katalin • family_with_children • hu
9
Csak ajánlani tudjuk mindenkinek
Pros:

Széles választék reggelinél, tisztaság mindenhol, utolsó nap. kicsekkolás után a hotelben hagyhattuk a csomagjainkat a repülő esti indulásáig. Szép helyen fekszik, segítőkész a személyzet.

2026-05-28 • via Nuitee
C
Claudia H. González • solo_traveller • pt
6
Esperava um pouco mais...
Pros:

Os funcionários são simpáticos. Bom pequeno-almoço. Muitos lugares de estacionamento na rua.

Cons:

Escolhi a suite (com 2 quartos dentro) porque éramos 4 adultos (familiares) e era muito pequena. A casa de banho então era minúscula. Um dos quartos tinha um sofá-cama com duas camas individuais e uma delas ficava praticamente no chão. Quando estava a cama fora, praticamente não se podia transitar no quarto.
Achei caro para as condições que tinha a suite.

2026-05-28 • via Nuitee
C
chris • solo_traveller • ie
8
2026-05-28 • via Nuitee
I
Ian • solo_traveller • gb
8
Pros:

The buffet breakfast included was excellent, everything you may want.

Cons:

The lounge bar should have a price list for the drinks !

2026-05-27 • via Nuitee
K
kamel • solo_traveller • fr
8
Pros:

Ricardo très bienveillant

Cons:

Le bruit exterieur

2026-05-27 • via Nuitee
M
Manuel • solo_traveller • fr
8
Pros:

Personnel très agréable. Petit déjeuner varié. Proximité des transports.

2026-05-26 • via Nuitee
M
Maria Eduarda • solo_traveller • br
7
Boa localização, ótimos funcionários e um custo benefício bom
Pros:

Em um primeiro momento, fiquei em um quarto com cama de casal que era extremamente pequeno, mesmo que pra uma pessoa só! As malas mal cabiam no quarto e não tem como passar se a porta do banheiro estiver aberta! Por esse motivo, e por estarmos em 2 pessoas, pedimos a troca por um quarto mais amplo para duas pessoas e imediatamente conseguiram um outro quarto para nós! Este quarto era bem mais amplo, com 2 camas e solteiro… foi perfeito!

Cons:

A cama não era tão confortável, mas isso não impediu que tivéssemos uma boa noite de sono!

Um outro detalhe, nos dois primeiros dias encontramos 2 baratas na área do café da manhã, o q nos deixou um pouco desconfortáveis, mas nos outros dias foi tudo ótimo!

2026-05-26 • via Nuitee
P
Pasquale • couple • it
9
2026-05-25 • via Nuitee
V
Vlora • extended_group • xk
9
2026-05-25 • via Nuitee
O
Octavian • solo_traveller • ch
7
Average value for money in an outdated hotel
Pros:

Proximity to city center

Cons:

Was old and the waiting time at the elevator is ridiculous

2026-05-24 • via Nuitee
A
Alyssa • solo_traveller • ch
7
War in Ordnung
Pros:

Frühstück war gut, das personal war sehr freundlich, das Bett war sehr bequem

Cons:

Das Badezimmer war nicht so sauber, der Ausblick war nur okay..

2026-05-24 • via Nuitee
D
Donatella • solo_traveller • it
9
2026-05-22 • via Nuitee
M
Marit • solo_traveller • ee
8
2026-05-22 • via Nuitee
S
SATOMI • family_with_children • jp
9
2026-05-21 • via Nuitee