SANA Rex Hotel

Hotels
SANA Hotels
7.9 (2160 reviews)
Rua Castilho, 169 , Lisbon , pt

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Some rooms too small
Noise from outside

Categories

Cleanliness
7.44
Multiple guests expressed concerns about cleanliness and maintenance issues.
Service
8.41
Guests praised the staff for their friendliness and helpfulness.
Location
8.45
Excellent location close to metro and restaurants, as highlighted by several reviews.
Room Quality
7.4
Mixed feedback; some rooms were too small relative to expectations based on images.
Amenities
7.83
Standard amenities available, but some guests found room features insufficient.
Value for Money
7.89
Good value for the price, as noted by several reviews, despite some issues.
Food and Beverage
7.94
Breakfast received positive feedback, with guests enjoying the variety.
Overall Experience
7.81
Overall, a satisfactory experience, with some highlights and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:36

Property Description

Central Location and Easy Access

Overlooking the Eduardo VII Park in central Lisbon, SANA Rex Hotel offers a convenient stay just minutes away from key landmarks and transportation hubs. Explore the city with ease, from historic sites to upscale shopping destinations.

Comfortable Accommodation and Social Spaces

Choose from a variety of rooms and suites with stunning views of the city and enjoy socializing in the dining room or Lobby Bar Lounge. Whether it's savoring a buffet breakfast or unwinding with a cocktail, the hotel provides a cozy atmosphere for guests to relax and connect.

Unique Artwork and Guest Services

Discover an exquisite bronze sculpture by renowned artist Lagoa Henriques at the hotel entrance, adding a touch of culture to your stay. With 24-hour front desk assistance, room service, and shuttle options, SANA Rex Hotel ensures a seamless and memorable experience for all visitors.

Book your stay at SANA Rex Hotel for a delightful blend of comfort, convenience, and cultural charm.

Important information:

Please note that the restaurant only serves lunch and evening meals for groups or special occasions.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

When booking 9 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2160 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.81
M
mcccliii solo_traveller np
10
2026-06-13 via Nuitee
A
Anabela Lopes solo_traveller pt
10
Pros:

Gostámos de tudo

2026-06-13 via Nuitee
B
Bee Ling solo_traveller pt
9
Pros:

Great services, linens, cleanliness, generous breakfast buffet

2026-06-13 via Nuitee
S
Sofia Barreira solo_traveller pt
7
2026-06-11 via Nuitee
I
Isabel couple pt
8
Simpática
Pros:

Boa cama e boas almofadas.

Cons:

Quarto demasiado grande. As alcatifas

2026-06-11 via Nuitee
B
Bruna Filipa solo_traveller pt
10
Pros:

Da localização, bom pequeno almoço e bom quarto

Cons:

O pequeno almoço devia ter mais variedade de fruta

2026-06-10 via Nuitee
H
Horvanda solo_traveller ao
10
Viajar no tempo com Sana Rex
Pros:

A decoração vintage do hall e do restaurante - uma reliquia.
O hotel está bem localizado, o nosso quarto tinha vista para o parque, algo tão raro hoje, que só por si ja valeu. A relação preço-qualidade-localização é imbatível.
Gostámos muito do pequeno almoço.
Uma nota para a equipa sempre muito atenciosa e disponível para apoiar no que precisassemos.
Um bom local para se estar em Lisboa.
Obrigada

Cons:

Nada

2026-06-09 via Nuitee
I
Inês family_with_children pt
7
Pros:

Pequeno alomoço

Cons:

Alcatifa

2026-06-08 via Nuitee
C
Claudia solo_traveller de
9
Charmantes kleines Hotel, fast im Grünen und doch nah an der City
Pros:

Die Lage ist perfekt- ruhig am Park gelegen, aber ein schöner Spaziergang führt einen in 30 Min. ins Zentrum - mit der Metro nur 15 Min. Das Personal ist sehr freundlich und das Gebäude im traditionellen Baustil gut Instand gehalten. Das Foyer mit der kleinen Hausbar ist sehr charmant eingerichtet. Das Frühstück bot viele Optionen, vor allem lokales süßes Gebäck. Sogar Sojamilch und laktosefreie Milch waren vorhanden, was nicht immer selbstverständlich ist, aber für Veganer oder Menschen mit besonderen Bedürfnissen hinsichtlich der Ernährung eine echte Erleichterung. Wir waren Anfang Juni da, da war es besonders traumhaft, weil die Jacaranda-Bäume vor dem Hotel wunderschön geblüht und ihren Duft bis ins Zimmer hi auf verströmt haben.

Cons:

Das einzige Manko: Das Bett war für meinen Geschmack etwas zu hart. Das Bad war etwas in die Jahre gekommen, weswegen beim Duschen oft auch Wasser am Hahn unten auslief, was zwar nicht weiter gestört hat, aber wohl den Wasserverbrauch erhöht hat. Aber das ist Meckern auf hohem Niveau. Für Veganer / laktoseintolerante Menschen wäre vielleicht ein Sojajoghurt fürs Frühstücksbüffet eine nette Ergänzung. 😉

2026-06-08 via Nuitee
A
Alexandre family_with_children pt
7
2026-06-08 via Nuitee
A
Anna solo_traveller gb
10
2026-06-08 via Nuitee
I
Isabela couple br
10
2026-06-07 via Nuitee
A
Alexis solo_traveller es
8
Fine hotel for short stays near the park in Lisbon
Pros:

Located where I wanted to be

Cons:

The property could do with a bit of modernization but it delivered what I expected. I thought that the scrambled eggs were not great - please don’t add cream, a cook a bit less so there are a bit more moist. The orange juice is better than my last time at this hotel in 2022.

2026-06-07 via Nuitee
K
Keylla Thalita solo_traveller br
5
2026-06-07 via Nuitee
N
Nasim couple nl
8
My husband and I have very good experience, we have 5 nights in standard room but 2 nights last we could stay in top flo
Pros:

The location was very good , staffs were kind and friendly.

Cons:

Everything was clean but because I am a little obsessed, it was not that clean for me .

2026-06-07 via Nuitee
M
mick solo_traveller pt
10
2026-06-06 via Nuitee
M
Marlene family_with_children ie
8
Good
Pros:

Has a park in front of the hotel an good transportation an you can walk to city center

Cons:

The breakfast not to much to offer at all

2026-06-06 via Nuitee
C
Cunha solo_traveller pt
9
Excelente
Pros:

Gostei de tudo

Cons:

Nada

2026-06-06 via Nuitee
A
Antonio Sergio couple br
9
2026-06-06 via Nuitee
D
Daniela extended_group br
8
2026-06-06 via Nuitee