SANA Rex Hotel

Hotels
•
SANA Hotels
7.9 (2310 reviews)
Rua Castilho, 169 , Lisbon , PT
+351 21 388 2161

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Some rooms too small
Noise from outside

Categories

Cleanliness
7.44
Multiple guests expressed concerns about cleanliness and maintenance issues.
Service
8.41
Guests praised the staff for their friendliness and helpfulness.
Location
8.45
Excellent location close to metro and restaurants, as highlighted by several reviews.
Room Quality
7.4
Mixed feedback; some rooms were too small relative to expectations based on images.
Amenities
7.83
Standard amenities available, but some guests found room features insufficient.
Value for Money
7.89
Good value for the price, as noted by several reviews, despite some issues.
Food and Beverage
7.94
Breakfast received positive feedback, with guests enjoying the variety.
Overall Experience
7.81
Overall, a satisfactory experience, with some highlights and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:36

Property Description

Central Location and Easy Access

Overlooking the Eduardo VII Park in central Lisbon, SANA Rex Hotel offers a convenient stay just minutes away from key landmarks and transportation hubs. Explore the city with ease, from historic sites to upscale shopping destinations.

Comfortable Accommodation and Social Spaces

Choose from a variety of rooms and suites with stunning views of the city and enjoy socializing in the dining room or Lobby Bar Lounge. Whether it's savoring a buffet breakfast or unwinding with a cocktail, the hotel provides a cozy atmosphere for guests to relax and connect.

Unique Artwork and Guest Services

Discover an exquisite bronze sculpture by renowned artist Lagoa Henriques at the hotel entrance, adding a touch of culture to your stay. With 24-hour front desk assistance, room service, and shuttle options, SANA Rex Hotel ensures a seamless and memorable experience for all visitors.

Book your stay at SANA Rex Hotel for a delightful blend of comfort, convenience, and cultural charm.

Important information:

Please note that the restaurant only serves lunch and evening meals for groups or special occasions.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

When booking 9 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

7.9
Based on 2310 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.81
C
CARMEN • family_with_children • es
10
Bien ubicado. Desayuno espectacular
Pros:

La ubicación y el desayuno espectacular

2026-10-31 • via Nuitee
X
Xeka • couple • it
9
Pros:

La posizione era ottima con tanti servizi nelle vicinanze.
Nonostante la nostra camera era piccola e con un odore intenso dalla moquette lo staff è stato gentilissimo a cambiarcela subito! Le pulizie venivano fatte ogni giorno e la vista era impeccabile! Abbiamo avuto anche un incidente in camera col vetro del comodino e sono stati di una cordialità unica! Sicuramente hanno tante cose da migliorare ma i loro gesti sono stati più che cordiali.

2026-10-30 • via Nuitee
R
Rodrigo • family_with_children • br
9
2026-10-30 • via Nuitee
N
Nataša • couple • si
9
Namestitev je izpolnila naša pričakovanja.
Pros:

Odličen in pester zajtrk.

Cons:

Vse ok

2026-10-30 • via Nuitee
J
JZurutuza • couple • es
8
Segunda estancia y volveré al mismo hotel la próxima vez.
Pros:

Todo excelente, pero el baño es pequeño. El desayuno es correcto.

Cons:

Hay sólo un ascensor, por lo que hay determinados momentos en los que puede costar algo de tiempo subir o bajar. No dispone de Parking, por lo que hay que dejar el coche en un parking cercano.

2026-10-28 • via Nuitee
M
Meike • extended_group • nl
8
Fantastisch. Perfecte ligging
Pros:

Het personeel was erg aardig en wilde met alles meewerken. Wij hebben eerder kunnen inchecken zonder dit aan te vragen. en wij hebben de laatste dag na het uitchecken onze bagage kunnen opslaan in het hotel. Ook hebben wij een gratis taxi van de luchthaven naar het hotel van het hotel gekregen, omdat we een verjaardag aan het vieren waren voor deze reis.

Cons:

het uitzicht vanuit onze kamer viel een beetje tegen.

2026-10-28 • via Nuitee
G
Geny Miguel • extended_group • ao
5
boa
Pros:

Gostei da Localização é optima.

Cons:

falta de serviços de bagageiro para transportar as malas na chegada e na partida,

2026-10-28 • via Nuitee
J
Jenet • extended_group • ca
7
Pros:

Breakfast was OK. Location is good. Bathroom is very small and not safe for older people.

2026-10-27 • via Nuitee
F
Francesco • extended_group • it
9
Pros:

Posizione eleganza e disponibilità

Cons:

Nulla

2026-10-26 • via Nuitee
C
Casper • couple • dk
9
Vi boede 3 nætter på hotellet og gik rundt i Lissabon. Hotellet er ældre men fungere godt og hyggelig morgenmads område
Pros:

Rigtig hyggeligt hotel med god beliggenhed oppe ved parken

2026-10-26 • via Nuitee
G
Ghita • solo_traveller • ma
8
Pros:

Tutto era buono

Cons:

La posizione, l’hotel è lontano dal centro, bisogna camminare almeno una mezz’ora per arrivarci

2026-10-25 • via Nuitee
A
Ahsoun Habib • couple • bd
7
2026-10-24 • via Nuitee
J
Jaime • family_with_children • co
9
Pros:

La atención del personal, la cama muy cómoda, muy buen aseo dey la ubicación inmejorable.

Cons:

El baño es un poco incómodo.

2026-10-24 • via Nuitee
Z
Zoran • couple • rs
10
Pros:

За туристу ово је одлична локација. Поред хотела су 3 хотела са 5 звездица, изнајмљивање возила, ресторани, прелеп парк. Доручак је супер. Препорука..Ако изнајмљујете ауто на 5 минута је најјефтинија опција klass wagon потражите.

Cons:

Замерка је да на тераси нема ништа осим 2 столице. Треба поставити мањи сто

2026-10-24 • via Nuitee
S
SteinerLK • solo_traveller • si
8
2026-10-24 • via Nuitee
A
Antonia • couple • nl
8
Pros:

De locatie en het personeel.

Cons:

Matras was minder en toiletpapier wordt niet automatisch bijgevuld

2026-10-23 • via Nuitee
L
Louise • couple • gb
8
Pros:

Welcoming staff and clean hotel

Cons:

N/A

2026-10-23 • via Nuitee
M
MICHELE • solo_traveller • it
10
2026-10-22 • via Nuitee
A
Aires • couple • us
8
Location is within the heart of Lisbon.
Pros:

Room is clean and staff are very accomodating. Breakfast is excellent.

2026-10-21 • via Nuitee
A
arnaldo • family_with_children • br
8
2026-10-21 • via Nuitee