SANA Rex Hotel

Hotels
•
SANA Hotels
7.9 (2233 reviews)
Rua Castilho, 169 , Lisbon , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Some rooms too small
Noise from outside

Categories

Cleanliness
7.44
Multiple guests expressed concerns about cleanliness and maintenance issues.
Service
8.41
Guests praised the staff for their friendliness and helpfulness.
Location
8.45
Excellent location close to metro and restaurants, as highlighted by several reviews.
Room Quality
7.4
Mixed feedback; some rooms were too small relative to expectations based on images.
Amenities
7.83
Standard amenities available, but some guests found room features insufficient.
Value for Money
7.89
Good value for the price, as noted by several reviews, despite some issues.
Food and Beverage
7.94
Breakfast received positive feedback, with guests enjoying the variety.
Overall Experience
7.81
Overall, a satisfactory experience, with some highlights and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:36

Property Description

Central Location and Easy Access

Overlooking the Eduardo VII Park in central Lisbon, SANA Rex Hotel offers a convenient stay just minutes away from key landmarks and transportation hubs. Explore the city with ease, from historic sites to upscale shopping destinations.

Comfortable Accommodation and Social Spaces

Choose from a variety of rooms and suites with stunning views of the city and enjoy socializing in the dining room or Lobby Bar Lounge. Whether it's savoring a buffet breakfast or unwinding with a cocktail, the hotel provides a cozy atmosphere for guests to relax and connect.

Unique Artwork and Guest Services

Discover an exquisite bronze sculpture by renowned artist Lagoa Henriques at the hotel entrance, adding a touch of culture to your stay. With 24-hour front desk assistance, room service, and shuttle options, SANA Rex Hotel ensures a seamless and memorable experience for all visitors.

Book your stay at SANA Rex Hotel for a delightful blend of comfort, convenience, and cultural charm.

Important information:

Please note that the restaurant only serves lunch and evening meals for groups or special occasions.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

When booking 9 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2233 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.81
A
Asmae • family_with_children • ma
9
2026-07-25 • via Nuitee
J
jose • couple • pt
7
2026-07-25 • via Nuitee
S
Sanna • family_with_children • fi
10
2026-07-25 • via Nuitee
C
Claire • couple • gb
7
Perfect location, if you’re just looking for somewhere to rest your head whilst on a busy city break
Pros:

Good location. Links to metro and relatively quiet.

Cons:

It’s a basic city hotel. Functional but perhaps ready for a little modernisation.

2026-07-24 • via Nuitee
I
Izabel • solo_traveller • br
9
2026-07-24 • via Nuitee
B
Bennie • couple • nl
9
Een absolute aanrader. Zeer vriendelijk en behulpzaam personeel.
Pros:

Zeer vriendelijk personeel, uitstekend ontbijt. Ligging tov de stad is perfect. Taxi standplaats voor de deur.

2026-07-23 • via Nuitee
S
Schmidt • solo_traveller • gb
7
Good value for money.
Pros:

Excellent breakfast with lots of different local pastry options

Cons:

Front desk staff wasn't very attentive (except one). Unfortunately breakfast only served from 7am to 10am, inconvenient if having early appointments. There was a party Thursday night at neighbouring park and the entire room (10th floor) was vibrating. Balcony door wasn't very secure.

2026-07-20 • via Nuitee
B
Basilio • solo_traveller • ao
8
Agradável
Pros:

Localização óptima

Cons:

O AC estava em frente à Cama o que incomodou mtoooo

2026-07-18 • via Nuitee
V
Vivian • couple • dk
8
Pros:

Jeg elsker udsigten over Parken og byen fra balkonen på værelset, beliggenheden er fantastisk.

Cons:

Alt er i orden

2026-07-18 • via Nuitee
M
Maferleco • solo_traveller • co
10
Pros:

Atención y amplitud de las habitaciones. El desayuno fantástico, mucha variedad

2026-07-18 • via Nuitee
E
EMRE • family_with_children • tr
8
Fayda/Maliyet ekseninde çok iyi bir otel
Pros:

Kahvaltı, otel segmentine göre iyiydi

Cons:

Eski ve oda küçüktü

2026-07-18 • via Nuitee
A
Andrew • family_with_children • qa
10
Great
Pros:

Good breakfast, very friendly staff

Cons:

room size

2026-07-18 • via Nuitee
N
Neha • family_with_children • ca
9
Pros:

Clean and comfortable stay
Opposite to kids park

Cons:

I wish there were more options in breakfast or something new every day and I wish the boiled eggs to be warm.

2026-07-18 • via Nuitee
M
Machadex • couple • pt
8
Boa vista sobre Lisboa, estadia muito agradável
Pros:

Pequeno almoço com muita variedade, e bem confeccionado, espaço muito agradável

Cons:

O barulho da canalização do wc do quarto ao lado.

2026-07-17 • via Nuitee
J
Joana • solo_traveller • pt
10
Pros:

A estadia superou as expectativas. O pequeno-almoço era variado e de excelente qualidade, a localização é privilegiada e a vista é simplesmente fantástica. Tudo contribuiu para uma experiência muito agradável e confortável.

Cons:

Não tenho qualquer aspeto negativo a destacar e recomendo vivamente.

2026-07-17 • via Nuitee
S
Saveria Olga Murielle • solo_traveller • it
8
Nel complesso molto piacevole. Tornerò.
Pros:

Camere piccole ma molto pulite e confortevoli. Spazi comuni dell'hotel ben disposti. Colazione ottima.

Cons:

Il bagno della camera era un po' piccolo però c'era tutto!

2026-07-16 • via Nuitee
S
Sahar • solo_traveller • fr
9
Pros:

emplacement, petit déjeuner, personnels

2026-07-16 • via Nuitee
R
Rodrigues • solo_traveller • gb
10
Pros:

The location and the view from the balcony

Cons:

The rooms were not as they show in the pic not spacious

2026-07-16 • via Nuitee
A
Ana • solo_traveller • pt
10
2026-07-15 • via Nuitee
Елена • couple • de
10
Pros:

Все было очень хорошо, место расположено удобно , не далеко автобус, метро. Завтраки просто супер. Персонал отзывчивый, всегда готов прийти на помощь.

2026-07-14 • via Nuitee