Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Friendly staff
Cons:
Cold showers
Extra charges for unrequested services

Categories

Cleanliness
7.96
Clean, comfortable, and quiet guest rooms.
Service
8.93
Outstanding staff service, many positive mentions of employees providing excellent hospitality.
Location
8.97
Convenient location near downtown and the airport.
Room Quality
8.42
Rooms are beautiful and met expectations.
Amenities
8.45
Modern meeting spaces and great atmosphere for networking.
Value for Money
8.41
Overall perception of value matches the positive experience reported.
Food and Beverage
8.46
Food quality and beverage service were consistently high.
Overall Experience
8.43
A wonderful stay with a focus on service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:02

Property Description

Convenient Location and Amenities
Located adjacent to the San Jose McEnery Convention Center and just 5 km from Mineta San Jose International Airport, Hilton San Jose offers a prime spot for both business and leisure travelers. The hotel boasts a 24-hour business center, outdoor swimming pool, and a fully equipped fitness center for guests' convenience and relaxation.

Delicious Dining Options
Indulge in classic American dishes at the hotel's restaurant, Affinity, which serves breakfast, lunch, and dinner. Guests can also enjoy the convenience of room service for a cozy night in after a long day of work or sightseeing.

Comfortable Guestrooms
Unwind in the well-appointed guestrooms featuring coffee makers, refrigerators, luxurious beds with 250 thread-count linens, and down duvets. After a busy day, guests can look forward to a comfortable and rejuvenating stay at Hilton San Jose.

Book your stay now at Hilton San Jose for a seamless and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 39 per day.

Location

Guest Reviews

8.5
Based on 571 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.43
T
Trek60309456733 • Family • Santa Clara, California
10
Secco restaurant is good
Pros:

We dined at secco restaurant. Loyd was our server again, and he is very friendly. We enjoyed our dinner thanks to him!

2026-06-28 • via Tripadvisor
S
snoopys672 • Family
8
Amazing
Pros:

Room was big and clean and also staff where kind and helpful, and Jeffrey was funny and helpful

2026-06-26 • via Tripadvisor
S
Suleiman • solo_traveller • jo
10
2026-06-24 • via Nuitee
T
Tatyana • couple • us
5
2026-06-22 • via Nuitee
R
R6021IHchristinao • Friends getaway
10
Great customer service
Pros:

Restaurant had great customer service!

2026-06-21 • via Tripadvisor
S
Stefan • couple • ch
3
never again
Pros:

near to the airport & san pedro market square

Cons:

the breakfast is only a breakfast menu card with only one choice of the dishes. Order for cappuccino cost an extra fee

2026-06-21 • via Nuitee
G
gedeguzm • Business • Las Pinas, Metro Manila, Luzon
10
Exceptional Experience
Pros:

Service is exceptional, I met jeffrey and he's very friendly and hospitable... he will always greet you with smile and very authentic!

2026-06-17 • via Tripadvisor
H
H974NBirened • Family
10
Great customer service by Jeffrey of front desk.
Pros:

Jeffrey of front desk is very accommodating. He say hi everyday, very accommodating, he always asked how was our day and gives recommendations on where to go. Great customer service..

2026-06-17 • via Tripadvisor
F
Franklin • couple • us
10
2026-06-12 • via Nuitee
M
Marilyn • solo_traveller • us
9
Nice location
Pros:

It is very convienant to San Jose Civic.

Cons:

Needs some touch up maintenance to rooms.

2026-06-12 • via Nuitee
D
delmartian88 • Family • Delmar, New York
4
SO loud
Pros:

These positive reviews are interesting. Are they bots? Diners who get bill reductions? No one has mentioned how insanely loud the airport traffic is. The train out front is also loud as are the cars flying over the tracks. Perfect hotel for a deaf traveler but someone sensitive to noise (kids, families) should absolutely look elsewhere. Parking is $45/night to park yourself.

2026-06-08 • via Tripadvisor
M
Mohammed • family_with_children • us
10
2026-06-08 • via Nuitee
J
Jasmine • solo_traveller • us
8
2026-06-07 • via Nuitee
M
Millywithay • Solo travel
4
Devoid of life and soulless
Pros:

Hilton San Jose is your typical business hotel — sterile, devoid of life and overpriced. Area isn’t great, and the room was way too expensive for what it was.

Pros:
- ok gym
- guest laundry was handy
- decent menu options at the restaurant

Cons
- designed by someone with no taste
- no kettles
- location is soulless
- towels felt like they were from Temu
- front desk service is kind of awful. I had trouble ordering room service so I went down to ask if the restaurant was still open and was treated like I was asking the entire Fibonacci sequence. The person at the front desk looked at me bewildered and told me to go to the restaurant and ask them myself (the restaurant was deserted and looked very much closed). Totally rude behaviour for a basic question about restaurant hours.

2026-06-06 • via Tripadvisor
B
Brian • solo_traveller • us
9
2026-06-01 • via Nuitee
K
Kenneth • extended_group • us
10
Last but not least, from my understanding there is designated water that’s free, then I got charged
Cons:

The front desk concierge said that due to how I book the room that I couldn’t include my Hilton Honor points! Was not happy regarding that

2026-06-01 • via Nuitee
J
Jayla • solo_traveller • us
4
Pros:

The gym was the height of our stay.

Cons:

We felt catfish by the pool. N
Hot tub not warm and pools were dirty.

2026-05-29 • via Nuitee
L
Linjing • couple • us
8
2026-05-29 • via Nuitee
A
Airam • couple • us
9
Pros:

Excelente ubicación

Cons:

La piscina es pequeña

2026-05-28 • via Nuitee
J
jfl713 • Business
10
Really wonderful staff!
Pros:

The people made this an exceptional experience. I left an item behind when I left, and the staff, Lisa and Antonio and manager, Marc came through for me when the corporate app to report lost items completely failed. Marc sent the item to me and it arrived today. It was refreshing to have a personal touch in a corporate chain hotel. Bravo, staff!

2026-05-19 • via Tripadvisor