Hotel Casona de la Reyna

Hotels
8.4 (3942 reviews)
Carreras de San Sebastián, 26 , Toledo , es

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable mattresses
Friendly staff
Good breakfast options
Great location
Cons:
High parking fees
Cleaning issues in bathrooms
Small family rooms

Categories

Cleanliness
7.73
Some reviews mention cleanliness issues, particularly in the bathrooms.
Service
9.2
Multiple reviews praise the exceptional service and friendly staff.
Location
8.74
The hotel is well-located, with easy access to the historic center and parking.
Room Quality
8.19
Rooms are generally described as comfortable, but one review noted a small room for families.
Amenities
8.72
The amenities, like parking and breakfast, receive positive comments.
Value for Money
7.68
Some guests felt that parking fees were high, affecting perceived value.
Food and Beverage
8.23
The breakfast is generally well-received, with mentions of good options.
Overall Experience
8.7
Overall, guests seem satisfied with their stay and express intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:11

Property Description

Historic Charm and Modern Comforts

The Hotel Casona de la Reyna offers a unique blend of historic charm and modern comforts. Set in a 16th-century townhouse, the hotel boasts original features like centuries-old oven, cistern, fountains, and fireplace, creating an authentic ambiance.

Convenient Amenities

Alongside its historic elements, the hotel provides convenient amenities such as WiFi internet access, ensuring you stay connected during your visit. The fine decor throughout the property adds a touch of elegance to your stay.

Relaxing Atmosphere

Start your day with a delightful continental breakfast before exploring Toledo. After a day of sightseeing, unwind in the comfortable lounge area by the fireside, perfect for relaxation.

Experience the perfect blend of history and comfort at Hotel Casona de la Reyna. Book your stay now for an unforgettable experience.

Important information:

Extra beds and cots are available upon request and must be confirmed by the hotel. Supplements are not calculated automatically in the total cost, and must be paid separately at the hotel.


Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

Location

Guest Reviews

8.4
Based on 3942 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.7
N
Ninon solo_traveller es
7
Toledo es magnífico, hotel no es de 4 estrellas
Pros:

Relativamente central

Cons:

Sin o muy escasa wifi, sin parking, camas muy pequeñas.

2026-05-23 via Nuitee
R
Ricardo solo_traveller es
8
2026-05-23 via Nuitee
L
Luis solo_traveller es
8
Pros:

Las vistas, el desayuno, que tiene aparcamiento y la parada de autobús para subir al centro está enfrente

Cons:

Las Almohadas muy blanditas, el precio del parking.

2026-05-22 via Nuitee
L
LUIS MIGUEL couple es
3
MUY MAL
Cons:

DESPUES DE TENER CONTRATADO INCLUIDO EL PARKING, SE ME COMUNICA QUE NO TENEMOS PLAZA DE PARKING ,CON LO CUAL AL SALIR DEL ESPECTACULO (NO SE HIZO USO DE LA HABITACION) ,SIENDO MUY TARDE NO HABIA TIEMPO PARA BUSCAR UN PARKING , DESDE LUEGO POCA SERIEDAD, NO VOLVERE A IR A ES HOTEL.

2026-05-22 via Nuitee
A
Agustin couple es
8
Alojamiento i destino perfecto
Pros:

La amabilidad del personal

2026-05-22 via Nuitee
G
Gabriel solo_traveller es
6
Pros:

El personal y la ubicación.

Cons:

- Escogí este hotel porque tenía parking pero, al llegar, estaba completo (y eso es como no tenerlo). A mi modo de entender, en una ciudad como Toledo, este aspecto es fundamental.
- Las camas son demasiado blandas y hundidas.
- El suelo no estaba barrido.

2026-05-22 via Nuitee
A
Alejandro solo_traveller es
10
Pros:

Todo en general

Cons:

Por decir algo en la habitación pocos enchufes

2026-05-22 via Nuitee
J
JUDITH solo_traveller es
8
Buen lugar
Pros:

La ubicación ya que es una zona cómoda para acceder con el coche. Además tiene parking en el hotel bajo disponibilidad.
El desayuno es pequeño pero con una amplia variedad y todo buenísimo
Hay una neverita en la habitación que viene de lujo

Cons:

Las camas son un poco duras y las almohadas bajas

2026-05-21 via Nuitee
J
JAVIER couple es
8
Limpieza, atención del personal y ubicación, tranquila, cercana al casco histórico.
Pros:

El desayuno, calidad-precio bueno.El personal muy atento, en especial Blanca de Recepción. Atendió, todas nuestras dudas y su información fue muy clara.

2026-05-21 via Nuitee
G
GONZALEZ ALVAREZ solo_traveller es
9
2026-05-21 via Nuitee
R
ROSANA couple si
7
Pros:

Lokacija hotela v starem delu mesta. Sicer je bil potreben vzpon, vendar si bil v 10-15ih minutak pri mestni katedrali in glavni ulici v mestu. Pred hotelom je tudi avtobusna postaja, vendar avtobusi niso vozili tako pogosto, zato je bilo hitreje peš do centar mesta.
Zajtrk je bil okusen, vendar nič kaj posebnega. Lahko bi imeli večjo raznolikost jedi, predvsem pa boljšo ponudbo kave.
Soba (postelja) je bila udobna edino precej temna (mogoče zaradi temnega pohištva). Kopalnica bi bila potrebna prenove (sicer pa je bila čista). Ker sva potovala z avtomobilom sva koristila garažo hotela, ki pa ni poceni (mislim da je bilo cca 20 eur na noč).

Cons:

Hotel se nahaja tik ob cesti in tudi ponoči je bilo hrupno, saj so avtomobili vozili mimo.

2026-05-21 via Nuitee
C
Christopher couple ro
7
2026-05-21 via Nuitee
S
Sonja solo_traveller be
7
Pros:

Het hotel was vrij centraal gelegen zodat alle toeristische attracties gemakkelijk te voet bereikbaar waren.

Cons:

Weinig info bij aankomst - lawaai s’nachts van andere hotelgasten

2026-05-20 via Nuitee
M
Mercia Belkis solo_traveller br
9
Pros:

O Hotel tem garagem.

2026-05-20 via Nuitee
J
julio couple es
6
Agradable
2026-05-19 via Nuitee
R
Robert couple be
10
Parfait
Pros:

Tout

Cons:

Rien

2026-05-19 via Nuitee
R
Roberto solo_traveller es
6
Un 3 estrellas muy justito
Pros:

La vista al Tajo

Cons:

Instalaciones bastante viejas, la nevera casi no funcionaba, el aire acondicionado no enfriaba...

2026-05-19 via Nuitee
R
Rosa solo_traveller es
9
Pros:

En si la Casona, tiene un bus en la misma puerta que lleva al centro.

Cons:

Que no se pudiera reservar plaza de parking a través de booking pero si haciéndolo directamente con el hotel. Llegamos tardísimo del Puy du Fou y es un verdadero problema a aparcar en la zona

2026-05-18 via Nuitee
P
patrick extended_group fr
8
2026-05-17 via Nuitee
P
Patrick solo_traveller fr
9
Pros:

La proximité de l hôtel par rapport aux monuments à visiter et surtout le parking de l hôtel

Cons:

Rien

2026-05-17 via Nuitee