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Luxurious Renovated Property in the Heart of Istanbul
Bentley Hotel Bosphorus offers a sophisticated stay in Istanbul's bustling city center. The hotel's interior, designed by renowned Milanese Architects, promises a blend of light, comfort, and style. Panoramic Bosphorus Views and Modern Amenities
Enjoy stunning views from rooms with wide windows and indulge in complimentary Wi-Fi, flat-screen TVs, and elegant decor. Culinary Delights and Relaxation
Savor Turkish and international cuisine at the hotel's restaurant, and unwind at the Spa & Gym with a Turkish bath, sauna, and steam room. Book now for a luxurious and convenient stay at Bentley Hotel Bosphorus!
Please note that at check-in guests are required to pay the total amount of reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Dear Booking.com Customer Service Team,
Hi there,
I'm writing to file a complaint about my recent stay. The experience was honestly terrible. You can check my account history — this is the first time I've ever left a negative review. I usually either leave a good review or say nothing at all. I'm taking the time to write this long review mainly to help other travelers avoid making the same mistake. Here's what I'd like to raise:
1. The rating doesn't match reality at all
This hotel has a fairly high rating on Booking.com, but my actual stay was nowhere near that level. I think Booking.com should re-examine this property's rating and reassess it fairly, so an inflated score doesn't keep misleading customers.
2. The photos don't reflect the actual condition
The promotional photos on the website look quite different from what I found in person. I'd suggest asking the hotel to upload more honest, realistic images, so guests don't end up booking based on a false impression.
3. The ECO room type is seriously misleading
For anyone considering the ECO Bedroom: please check carefully before booking — the room is only 19 square meters. And the worst part? Rooms on the 1st to 3rd floors have windows that open directly onto a concrete wall, which the hotel tries to cover up with plastic plants. A room like that is basically windowless. The ventilation, lighting, and overall feel are awful — yet it's sold as a regular room. That, frankly, is deceptive.
4. The invoice issue
Lastly, I'd like the hotel to send me my invoice as soon as possible. On the day I checked out, I deliberately went to the front desk half an hour early. After waiting for half an hour, I still didn't get the invoice — all I was told was that it would be "emailed to me later." An invoice is a basic consumer right, so I'd ask Booking.com to push the hotel to sort this out quickly.
Dear Booking.com Customer Service Team,
Hi there,
I'm writing to file a complaint about my recent stay. The experience was honestly terrible. You can check my account history — this is the first time I've ever left a negative review. I usually either leave a good review or say nothing at all. I'm taking the time to write this long review mainly to help other travelers avoid making the same mistake. Here's what I'd like to raise:
1. The rating doesn't match reality at all
This hotel has a fairly high rating on Booking.com, but my actual stay was nowhere near that level. I think Booking.com should re-examine this property's rating and reassess it fairly, so an inflated score doesn't keep misleading customers.
2. The photos don't reflect the actual condition
The promotional photos on the website look quite different from what I found in person. I'd suggest asking the hotel to upload more honest, realistic images, so guests don't end up booking based on a false impression.
3. The ECO room type is seriously misleading
For anyone considering the ECO Bedroom: please check carefully before booking — the room is only 19 square meters. And the worst part? Rooms on the 1st to 3rd floors have windows that open directly onto a concrete wall, which the hotel tries to cover up with plastic plants. A room like that is basically windowless. The ventilation, lighting, and overall feel are awful — yet it's sold as a regular room. That, frankly, is deceptive.
4. The invoice issue
Lastly, I'd like the hotel to send me my invoice as soon as possible. On the day I checked out, I deliberately went to the front desk half an hour early. After waiting for half an hour, I still didn't get the invoice — all I was told was that it would be "emailed to me later." An invoice is a basic consumer right, so I'd ask Booking.com to push the hotel to sort this out quickly.
Zoha was really nice and welcoming, hotel was modern and clean, everyone was helpful.
My room did not have a window.
The stay was very welcoming. We had a wonderful stay.
The friendliness of the personnel the cleaningness and the location
الموقع مناسب
الغرفه ليست واسعه
The location is really good.
It's definitely not a five stars hotel.
الفندق نظيف وقريب من كل شي ♥️♥️
Staff,location, cleaning
Breakfast, shower doesn’t have any stand for putting stuff, toothbrushes have the same colour it was difficult to differentiate between them for two people
زهى كانت من افضل مايكون مساعده جداً لنا ساعدتنا بكل شي وهي افضل شي بالفندق
لا يوجد
The service was exceptional, the hotel is calm, relaxing, modern and clean. The rooms are clean, blackout curtains. Everything was absolutely perfect. As soon as you step inside from the historical turkey and inside this modern hotel, you forget it’s turkey.
That I didn’t stay longer!
الموقع والفندق نظيف الغرفه ومرافقها
العزل لا يوجد عزل وهذا مشكله
It’s very good place
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