Petit Palace Posada del Peine

Hotels
Petit Palace Hoteles
8.6 (4769 reviews)
Postas, 17 , Madrid , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Delicious breakfast
Cons:
Room maintenance issues
Cleanliness concerns
High prices

Categories

Cleanliness
8.06
Some mentions of lack of maintenance and concerns about cleanliness.
Service
9.53
Several reviews highlighted excellent and helpful staff.
Location
9.57
Multiple mentions of excellent location in central area.
Room Quality
7.52
Feedback indicated rooms were small or had maintenance issues.
Amenities
8.55
Overall amenity offerings were satisfactory, with positive mentions of breakfast.
Value for Money
7.51
Concerns about high prices relative to room conditions.
Food and Beverage
9.06
Most reviews praised breakfast options, with a few mentions of food quality.
Overall Experience
9.03
Most reviews are positive about overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:08

Property Description

Historic Building with Modern Amenities
Petit Palace Posada del Peine, the oldest hotel in Spain, offers a unique stay in a 17th-century building with free WiFi and stylish rooms equipped with modern comforts.

Convenient Location and Nearby Attractions
Situated next to Plaza Mayor and a short walk from Plaza Santa Ana, our hotel provides easy access to Madrid's top attractions including Puerta del Sol, the Art Triangle, Royal Palace, and more.

Complimentary Bicycles and More
Enjoy exploring the city with our free bicycle rental service, subject to availability, making it convenient to discover the charm of Madrid at your own pace.

Book now for an unforgettable experience at Petit Palace Posada del Peine!

Important information:

Depending on the season, air conditioning or heating is provided.

Pet fee is EUR 25 per pet, per stay.

When booking more than 5 rooms, different policies and additional supplements may apply.

When booking more than 10 nights, different policies and additional supplements may apply.

Please note that all Special Requests are subject to availability and additional charges may apply.

The property will send guests online check-in instructions 7 days prior to arrival.

Guests wishing to use the airport shuttle must contact the hotel prior to arrival. This service carries an additional charge.

This property does not allow smoking, illegal substances, stag/hen parties, parties or similar events. Breaking this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.6
Based on 4769 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 7.52
Amenities: 8.55
Value for Money: 7.51
Food and Beverage: 9.06
Overall Experience: 9.03
L
Leonel solo_traveller ar
9
Pros:

El hotel tiene una excelente ubicación, en pleno centro de Madrid. La habitación cuenta con heladera y pava eléctrica. El personal es muy amable y el desayuno en muy variado y rico, con productos de calidad.

Cons:

Nos gustó todo. Tal vez la habitación podría modernizarse un poco, pero sólo por decir algo. Es un detalle menor.

2026-07-25 via Nuitee
Y
Yara family_with_children lb
9
2026-07-25 via Nuitee
A
Amy extended_group us
10
2026-07-25 via Nuitee
M
Maura solo_traveller it
10
Pros:

Colazione top

2026-07-24 via Nuitee
J
José Antonio solo_traveller es
9
2026-07-24 via Nuitee
H
Hilde solo_traveller be
8
Pros:

De ligging : centraal gelegen .
Goed ontbijt .

Cons:

Veel last op de eerste verdieping van straatlawaai.

2026-07-23 via Nuitee
M
Maria Fernanda solo_traveller ar
9
Muy confortable y buena atencion
Pros:

Lo que más me gustó fue la atención del personal que te recibe cuando llegas y están en recepción. Todos ellos son muy atentos haciendo que uno regrese al hotel.

Cons:

Mejoraría el desayuno.

2026-07-23 via Nuitee
A
Ana couple us
10
Excellent hotel to use as a start to a wonderful visit to Madrid.
Pros:

The staff at the desk and the breakfast room were friendly and very efficient. The breakfast was well stocked with lots of choices. This historic hotel is well placed between the Plaza del Sol and the Plaza Mayor where you can dine and shop for souvenirs, find taxis etc.

Cons:

Nothing

2026-07-23 via Nuitee
P
Pedro Elias couple ar
7
No nos hicieron la pieza nunca, lo demás bastante bien
Pros:

La ubicación

Cons:

El precio

2026-07-23 via Nuitee
C
Corinne couple fr
9
Un emplacement idéal dans un immeuble plein de charme
Pros:

L’emplacement, le petit déjeuner, la gentillesse et disponibilité du personnel, le cachet de l’immeuble

2026-07-22 via Nuitee
M
Maria couple us
6
I will not return to this hotel even though the breakfast was very good!!!
Pros:

Close to Plaza Mayor, the Cathedral and other interesting places. Very good breakfast! Clean!

Cons:

Well, when I was choosing the room, it didn’t say attic then clicked on it, and it said it is an attic room. Part of the ceiling of the room is high and it gets very low. There is a small window. I complained abt it before and asked the receptionist for a change of room and she said add 10 euro per day. I said no and she said you can find another hotel. I said yes and then she changed her mind and said ok not to add 10 euro. She gave us the key to rm 305 and the housekeeper complained bec she is not done cleaning She wanted us to go to the reception. I said no and waited in the hallway, then sat on the stairs. We waited for 35 mins and she’s not done So we went inside She said not to sit on a chair inside the room bec she’s not done We were very very tired considering we traveled 12 hrs from the US. On the 3rd morning, my daughter found a man by the window of our room. Our curtain was open and this man was directly doing work right by our window. We didn’t get any notification from this hotel that there will a man working right at our window. What a total disappointment. I will not return to this hotel!

2026-07-22 via Nuitee
L
Laura couple us
6
Don’t recommend—Water leaks and bugs
Pros:

The staff were truly the best part of they were kind, accommodating, and so helpful.

Cons:

Our stay was otherwise a disaster. There was a bad water leak in our bathroom on the first night and they couldn’t change our room until the next day. There was a ton of water pooling in the bathroom and all they could do was give us towels. Additionally, we found cockroaches in the same room. I realize this is an old property, but for the price and a four start hotel it was truly unacceptable. They moved our room finally and told us it was an “upgrade,” even though it was just a room with a balcony. We had specifically selected one without a balcony because of the noise on the street. It was difficult to sleep and the room had two twin beds instead of one full/queen like we had booked. Overall, the hotel itself was not good and we wouldn’t recommend it.

2026-07-22 via Nuitee
S
Sattar family_with_children az
10
2026-07-22 via Nuitee
A
Arco solo_traveller es
9
Pros:

La ubicación

2026-07-21 via Nuitee
G
Gerard solo_traveller au
10
Historic hotel, well located, delightful staff.
Pros:

We loved everything about the property. Marta at Reception gave us such a warm and informative welcome. The breakfast and the lady who worked there were amazing. The property is unique, being the oldest hotel in Madrid. Yet very quiet and well maintained. The location, a few minutes from the Plaza Mayor was perfect! Muchas gracias por todos!

Cons:

Nothing

2026-07-21 via Nuitee
P
Piazza family_with_children ar
9
Pros:

Ubicación

Cons:

Nada

2026-07-21 via Nuitee
K
Khiet-Nghi couple cn
10
Un séjour à renouveler !
Pros:

Nous avons aimé l’accueil.

Cons:

Tout était parfait.

2026-07-21 via Nuitee
B
Beatriz couple br
10
Recomendo muito
Pros:

Localização muito boa, da para fazer diversas rotas caminhando, com muito comercio e restaurantes ao redor, quarto amplo e limpo

2026-07-21 via Nuitee
C
Cherry family_with_children us
10
2026-07-20 via Nuitee
E
Eunate Ulecia solo_traveller es
10
Pros:

No podría quedarme con una sola cosa. Sin embargo, la atención del personal me parece lo mejor del hotel. Son muy atentos, simpáticos y comprensivos... Maravillosos. Especialmente Jon, el chico Canario.

2026-07-20 via Nuitee