Safi Royal Luxury Centro

Hotels
8.4 (2422 reviews)
Pino Suarez 444 Sur , Monterrey , MX
+52 81 8100 7080

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Excellent Location
Good Food Options
Cons:
Inconsistent Service
Cleanliness Issues
Noise Problems

Categories

Cleanliness
6.86
Room service trays were not cleared; cleanliness issues were noted during the stay.
Service
9.83
Exceptional service from Lorena Ali; made the guests feel welcomed and valued.
Location
9.37
The location was praised for its convenience and accessibility for travel.
Room Quality
7.82
General comfort noted, but issues with noise isolation reported.
Amenities
7.85
Gym access issues reported; amenities were generally satisfactory.
Value for Money
8.31
Guests felt the value may not meet expectations based on service inconsistencies.
Food and Beverage
8.86
Food and welcome drinks were appreciated, contributing positively to the experience.
Overall Experience
8.33
Overall experience was disappointing due to service, but some aspects were enjoyed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:10

Property Description

Luxurious Accommodations and Amenities

Located just 3 blocks from downtown Monterrey, the Safi Royal Luxury Centro offers spacious and air-conditioned rooms with a range of amenities including cable TV, coffee maker, ironing facilities, and a hair dryer.

Prime Location for Exploration

Situated minutes away from the vibrant Macro Plaza, guests can easily explore the city's attractions such as museums, cathedrals, monuments, and charming shops all within walking distance of the hotel.

Relaxation and Dining Options

After a day of sightseeing, guests can unwind by taking a dip in the outdoor pool, savor a gourmet meal at the on-site restaurant, or stay active at the fitness center.

Book your stay at Safi Royal Luxury Centro for a luxurious and convenient Monterrey experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Rates with breakfast included will enjoy a continental buffet please notice that breakfast is just for adults included in rate, an upgrade is available for an extra fee.

Any person over 12 years will be considered as adults.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Location

Guest Reviews

8.4
Based on 2422 reviews
Cleanliness: 6.86
Service: 9.83
Location: 9.37
Room Quality: 7.82
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.33
A
Andrea • family_with_children • mx
9
2026-10-30 • via Nuitee
M
Magaña Jimenez • family_with_children • mx
9
2026-10-29 • via Nuitee
C
Claudia Elida • extended_group • mx
10
Pros:

La ubicacion genial, el area de alberca en muy buen punto para las habitaciones

2026-10-29 • via Nuitee
B
Brenda • family_with_children • us
8
2026-10-29 • via Nuitee
A
Alejandro • family_with_children • mx
5
Pros:

Instalaciones

Cons:

Que el personal de recepción no te resuelve para la facturación, parecen discos rayado si reservas por aplicación, te dicen que la aplicación debe facturarte, cuando ya les demostré "n" número de veces que al final el hotel es quien me emite las facturas, soy cliente frecuente pero por estás malas experiencias en facturación tendré que cambiar de hotel, además no contestan el teléfono, olvidé una chamarra y no me contestan. Quédensela igual que la factura, me salieron con que Booking reservó a nombre de despegar, pésimo seguimiento de facturación.

2026-10-29 • via Nuitee
D
Daniel Fernando • solo_traveller • mx
10
2026-10-29 • via Nuitee
D
Daniel • couple • us
7
Decent room in dated luxury.
Pros:

Room and bed were basic but good, small table and chairs, desk/ dresser, nice closet. Everything was clean. Staff were all very nice. Pool area looks nice but could have used a scrub. We enjoyed the Centro area, but it can be a bit loud and crowded, maybe not for everyone.

Cons:

Hot tub not hot and AC not cold! AC was loud and turned off every couple hours. Hot water was also having problems in the room. After two days of cool showers we finally asked at the counter and it all of sudden started working? Also hot tub in pool area was not hot!

2026-10-27 • via Nuitee
A
Alfonso Alexander • family_with_children • mx
1
2026-10-26 • via Nuitee
R
Rolando • solo_traveller • mx
10
Pros:

Las instalaciones

Cons:

Todo bien

2026-10-26 • via Nuitee
I
Ibarra • couple • mx
10
2026-10-24 • via Nuitee
J
Jose E Saucedo • couple • us
10
Excelencia
Pros:

El restaurante la comida bufet excelente

Cons:

Que el cuarto daba a la calle

2026-10-24 • via Nuitee
J
Jesus • family_with_children • mx
10
Excelente hotel
Pros:

La habitacion ezcelente, instalaciones y una magnifica unicacion

2026-10-23 • via Nuitee
G
Gamino • extended_group • us
6
Pros:

I like the clien room. Customer service as ND restaurant

Cons:

Curtain from room didn't close and let light in mornings didn't replace coffee

2026-10-22 • via Nuitee
G
Guadalupe Alanís • solo_traveller • mx
10
Hotel Safi, muy recomendable.
Pros:

Lo unico que puedo comentar es que solicite una habitacion cerca del elevador y no fue atendida por el hotel. Pero todo lo demás como la habitación y comfort estuvo muy bien.

2026-10-21 • via Nuitee
R
RAMIRO • solo_traveller • mx
8
buena
Cons:

No pude prender el televisor y no fueron a repararlo

2026-10-20 • via Nuitee
J
Jose G • solo_traveller • mx
9
Conveniente
Pros:

Me gusto la ubicacion y las instalaciones

Cons:

Me parece que el mantenimiento esta un poco descuidado

2026-10-20 • via Nuitee
L
luis carlos • solo_traveller • mx
10
2026-10-19 • via Nuitee
J
Juan Carlos • extended_group • mx
10
2026-10-17 • via Nuitee
C
Claudiberth • solo_traveller • mx
10
Pros:

Las instalaciones muy lindas y la ubicación súper bien

Cons:

.

2026-10-15 • via Nuitee
F
Francisco • couple • mx
9
2026-10-13 • via Nuitee