Casa Spark Santiago

Hotels
8.5 (1708 reviews)
Francisco Noguera, 146 , Santiago , cl

Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby outdoor pool
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good pool
Cons:
Issues with cleanliness
Room comfort complaints
Dining not available during events

Categories

Cleanliness
7.39
Mixed sentiments regarding cleanliness; issues with pool towels and the state of some rooms noted.
Service
9.36
The staff was often described as friendly and attentive, although there were some issues with responsiveness.
Location
9.4
Multiple reviews praised the hotel for its great location.
Room Quality
7.85
Some complaints about bed comfort and old room features, but overall satisfactory.
Amenities
7.88
Amenities like the pool were highlighted, but missing facilities such as minibars affected the score.
Value for Money
8.84
Perceived as offering good value, with some dissatisfaction regarding charges for damages.
Food and Beverage
8.39
Breakfast was appreciated but limited dining hours caused inconvenience.
Overall Experience
8.86
Overall a good experience with a few notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:12

Property Description

Luxurious Accommodations
The modern rooms at Panamericana Hotel are not only tastefully furnished but also spacious, offering guests a comfortable stay. With amenities such as an LCD TV, air conditioning, and free Wi-Fi access, your every need is catered to.

Convenient Facilities
Enjoy a refreshing dip in the swimming pool or take advantage of the convenient public transportation links near the hotel, making it easy to explore the city. Additionally, room service is available until 11pm, ensuring you have everything you need at your fingertips.

Culinary Delights
Indulge in authentic Chilean dishes at La Terraza Restaurant located within the hotel premises. Whether you're craving local flavors or international cuisine, there's something to satisfy every palate.

Experience comfort, convenience, and culinary delights at Panamericana Hotel. Book your stay now for an unforgettable experience.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid separately.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.5
Based on 1708 reviews
Cleanliness: 7.39
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
C
carol family_with_children cl
1
Pros:

Solo la ubicación

Cons:

Almohadas malas, la cama tenía como hoyo al medio, pésimo dormimos muy mal no volvería jamás

2026-06-19 via Nuitee
A
Agostinho solo_traveller br
10
Pros:

Da localização que é excelente. Próximo de tudo que precisamos. As instalações também são muito boas

Cons:

Nada a reclamar

2026-06-15 via Nuitee
I
Igor Diego couple br
10
Pros:

Excelente acomodação e muita boa a localização.
Me surpreendi o quanto fica próximo a tudo! Praticamente não peguei Uber para nada.

2026-06-13 via Nuitee
J
Julie couple au
7
Nice hotel in a good location. Good breakfast options. Friendly and helpful staff. Rooms are very basic.
Pros:

Location

Cons:

Rooms were sparse. Only some rooms have a refrigerator. Only coffee and tea facilities in reception.

2026-06-12 via Nuitee
G
Gerardo extended_group cl
10
Todo bien volvería a visitar este hotel
Pros:

En general todo bien

Cons:

Es una observación a mejorar, que el decodificador estaba con los cables colgando desde el televisor y no se ve bien a la vista.

2026-06-11 via Nuitee
J
Jacek solo_traveller pl
6
Pros:

Localization, breakfasts

Cons:

Cold in the rooms, very noisy air conditioning condenser unit outside.

2026-06-10 via Nuitee
R
Ruiz couple cl
9
Hotel muy conveniente cuando vienes a trámites médicos o de ocio excelente ubicación
Pros:

Buen alojamiento, personal muy amable, ubicación excelente, limpio.

2026-06-10 via Nuitee
D
Danielle couple br
9
Voltaria e recomendo.
Pros:

O hotel fica muito bem localizado. Perto de vários restaurantes muito bons. Poucos minutos de Uber no shopping costanera.
Fomos muito bem recebidos. Todos da recepção são muito simpáticos.
A limpeza do quarto estava ótima. A cama muito confortável.

Cons:

A única coisa a ponderar é o fato de no banheiro não ter vidro para fechar a parte do chuveiro. Havia cortina. E isso é algo que pessoalmente me incomoda, mas de resto estava tudo ótimo.

2026-06-10 via Nuitee
M
maricela family_with_children pa
8
Agradable, volvería a hospedarme sobre todo por la ubicación.
Pros:

El hotel está ubicado a pocos minutos de cafeterías restaurantes, centros comerciales, parques. El lugar es tranquilo y se camina con seguridad por los alrededores en la mañana, tarde y noche. El desayuno es bastante abundante dentro de las expectativas y el personal de limpieza muy respetuoso y agradable. Deben ser mas sutiles cuando se asiste al desayuno y está incluido dentro del precio de la habitación. Considero que pudieran ofrecer mas calidad y variedad de platos calientes en el desayuno. Pero en general la atención fue buena. Tienen servicio de te y café durante todo el día.

Cons:

Los elevadores son pequeños y antiguos. La persona que abre la puerta muchas veces se le da los buenos días y no responde.

2026-06-08 via Nuitee
P
Pablo family_with_children cl
8
Pros:

La ubicación y conectividad.
Sector tranquilo y seguro.

Cons:

En el desayuno faltaban vasos,cucharas,no había leche porque sólo atiende una sola persona y no da abasto.

2026-06-04 via Nuitee
C
Carlena Upiati Souza Carneiro solo_traveller pt
10
Pros:

Atendimento muito carinhoso e atencioso. Acolhimento. Café da manha maravilhoso. Hotel muito bem localizado e muito confortável

2026-06-04 via Nuitee
A
Andre solo_traveller br
8
Muito bom hotel, confortável, muito bom café da manhã, ótima localização.
Pros:

Muito boa, confortável.

Cons:

Nada.

2026-06-03 via Nuitee
S
Sandro solo_traveller pe
10
2026-06-01 via Nuitee
C
Carlos couple cl
8
Excelente, muy buena ubicacion
Pros:

Para el precio está muy bien el hotel, muy buena ubicacion

Cons:

Lo único, que tuviera un smarttv

2026-06-01 via Nuitee
A
Adrián solo_traveller es
6
Mucho cambio por hacer
Pros:

Buena ubicación.

Cons:

Hotel viejo en pleno cambio de imagen. La puerta de la calle estaba rota teniendo que esperar en ocasiones fuera. El personal de limpieza siempre deja las ventanas de la habitación abiertas, lo que en otoño no se agradece nada al volver.

2026-05-31 via Nuitee
B
Bobby31225 Solo travel Bullhead City, Arizona
8
Nice place.
Pros:

This hotel has changed it's name to Hotel Casa Spark. Spent 2 nights here. Close to everything. Had dinner twice in the restaurant which had Chilean beef. Was like a boneless NY steak. Was pretty good. Room was nice. Breakfast was ok to medium.

2026-05-30 via Tripadvisor
L
Luciano couple cl
8
Buena experiencia para 1 o máximo 2 noches
Pros:

La ubicación

Cons:

Las camas, son demasiado blandas. Por otra parte, la calefacción es extremadamente ruidosa

2026-05-28 via Nuitee
M
Maite family_with_children cl
10
Buenisimo
Pros:

Todo

Cons:

….

2026-05-26 via Nuitee
P
Paula solo_traveller dk
8
Pros:

Central y muy cómodo

2026-05-26 via Nuitee
A
Andrade solo_traveller ar
10
Fer y sil
Pros:

La ubicación

Cons:

Que dice parking gratis y después de reserva, te dicen que es solo si hay disponibilidad.

2026-05-26 via Nuitee