Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Stunning views
Friendly staff
Good位置
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.58
Multiple mentions of bad cleanliness and maintenance issue.
Service
8.07
Positive comments about service and staff friendliness.
Location
9.07
Highly praised for position near the coast and town.
Room Quality
7.08
Mixed comments; noted good views but some issues with noise and maintenance.
Amenities
7.58
Amenities are satisfactory but require some updates.
Value for Money
6.58
Some guests feel the pricing does not match the quality.
Food and Beverage
8.07
Breakfast and dining options received positive feedback.
Overall Experience
8.57
General satisfaction despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:23

Property Description

Breathtaking Cliff-Top Views and Private Beach

Unwind by the Mediterranean Sea
Experience discounts on beach amenities and special beachside entertainment every weekend during summer.

Delightful Dining and Comfortable Accommodation
Indulge in buffet breakfasts, regional specialties at the à la carte restaurant, and refreshing drinks in the lounge bar. Retreat to spacious rooms with modern amenities for a comfortable stay.

Ready to immerse yourself in the beauty of the Amalfi Coast? Book your stay at Lloyd's Baia Hotel now.

Important information:

Please note that parking is subject to availability. The pick up/drop off shuttle is available at an additional cost and must be booked at reception.

When booking the half-board or full-board options, please note that beverages are not included with the meals. The meal includes 2 dishes, plus a dessert. Please specify the dates you would like lunch/dinner in the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

On weekends nights from June to September the "Rocce Rosse" disco club organizes events with disco music from 11.00 pm. to 05:00 am. The club is located below the hotel.

Please note that the beach service is at extra costs. The beach, restaurant, bar and club are open from June until September. The property restaurant is closed for lunch from 13 January to 05 April.

When booking more than 5 rooms, please note that different conditions may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 1741 reviews
Cleanliness: 6.58
Service: 8.07
Location: 9.07
Room Quality: 7.08
Amenities: 7.58
Value for Money: 6.58
Food and Beverage: 8.07
Overall Experience: 8.57
L
Luca couple de
6
Insgesamt war unser Aufenthalt schön, vor allem wegen der tollen Lage, der Aussicht und des Strandes, allerdings gab es
Pros:

Uns haben die tolle Lage, die wunderschöne Aussicht, der schöne Strand und die stilvolle Einrichtung des Hotels besonders gut gefallen. Wir haben uns sehr wohlgefühlt!

Cons:

Leider hat uns das Frühstück für ein 4-Sterne-Hotel sehr enttäuscht. Die Auswahl war sehr begrenzt, Kaffee und Säfte kamen aus Automaten, und es gab kaum Auswahl bei Käse und Wurst. Besonders enttäuschend fanden wir, dass es keinen italienischen Käse gab, sondern sogar deutschen Käse – was wir bei einem Hotel in Italien, insbesondere in Neapel, nicht erwartet hätten. Das Rührei war zudem sehr ölig.

Auch die Sauberkeit im Badezimmer hat uns enttäuscht. Die Duschkabinen waren nicht richtig sauber, und die Fugen waren teilweise stark verschimmelt. Hier hätten wir bei einem 4-Sterne-Hotel deutlich mehr Sauberkeit und Pflege erwartet.

Außerdem hätten wir uns eine bessere Ausstattung der Zimmer, zum Beispiel Moskitonetze, gewünscht. Durch die regelmäßigen Veranstaltungen und Partys in der Außenanlage war es bis spät in die Nacht teilweise sehr laut. Auch die große Baustelle auf der Strandseite hätte unserer Meinung nach im Vorfeld erwähnt werden können.

2026-07-25 via Nuitee
E
EvanL777 Family
10
The best concierge service I've ever had
Pros:

This hotel has great views of the coast, is VERY CLEAN, and is within walking distance to town restaurants. The beach is great with excellent food available on the beach. But the most amazing part is the SERVICE!!!! The concierge, Carmine Amato, was the best concierge I have ever met in my life. My wife wanted to have do an excursion to visit a farm and make gnocchi, mozzarella, and tiramisu and he helped make it happen in less that 18 hours notice. He even made many calls to coordinate a car service for us with an english speaking driver. Lastly, when I explained I could not get a taxi to bring us to the train early, he arranged for to hotel to bring us via their own car service. The rooms and common areas were clean and had good air conditioning and were peaceful and quiet. If I was to ever go to the amalfi coast again, this place is a MUST STAY!!!!

2026-07-24 via Tripadvisor
U
umberto couple it
8
ottima esperienza-
Pros:

La colazione è migliorata tantissimo rispetto a due anni fa.

Cons:

molte camere non sono ristrutturate e sono decisamente vecchie.

2026-07-24 via Nuitee
G
Gerhard couple ch
1
Einfach nie wieder!!!
Pros:

Aussicht aufs Meer

Cons:

Das Zimmer ist sehr abgelebt, die Einrichtung uralt und teilweise kaputt. Die Matraze im Bett war sehr schmutzig, das Leintuch auf der Matraze war zu klein, so dass man beim beim Liegen immer wieder die grauslige Matraze berührt...
Am Strand befindet sich eine Openair-Discothek. Sie ist sehr laut, Schlafen vor 0130 war nicht möglich!
Der Weg zum ZImmer ist ein sehr langes Labyrinth, man muss viel gehen und zweimal den Lift nehmen.
Zwischen Hotel und Meer befinden sich uralte angefangene Betonbauten, hässlich anzusehen.

2026-07-23 via Nuitee
A
Anna solo_traveller it
8
2026-07-23 via Nuitee
O
Orla couple ie
1
Avoid Avoid Avoid! This place is an expensive lie
Cons:

We read the reviews and intentionally booked a room that said soundproofed and we can assure you, it certainly was not. You could hear the neighbours coughing and peeing through the vents, there was hammering from before 8am coming through from the floor below and the disco that’s advertised on Friday to Saturday is also on mid week and blasts the music up from 12am-1:20am (which can be heard throughout the entire hotel) when we addressed this with the staff and manager we were dismissed and told the room was soundproofed (a blatant lie) and they could do nothing for us. We hastily checked out, unwilling to endure the Friday night disco in our “soundproofed” room with zero compensation or refund and paid for a last minute stay elsewhere. The hotel itself is more dated than the photos suggest the rooms were far below a 4 star standard, the mattress was very hard and uncomfortable, lifts wouldn’t work and the beach being directly next to a shipping port is polluted with diesel. This was the most expensive stay of our whole trip of the Amalfi and it was far below the standard of any other place we stayed. The staff were dismissive and unhelpful this hotel is by no means a 4 start hotel and the first negative review I have ever had to leave, it’s honestly the biggest scam I have no idea how it’s still allowed to operate as it does. We had a full sea view room at the front of the hotel and paid €270 per night so this was not a lower standard room they are simply advertising rooms falsely and on the thursday night the was not a floor on the hotel you could not hear the disco blaring from. We live in a city near a nightclub and we have never heard the likes of such loud music, earplugs will be no use to you and the rooms are simply not soundproofed as advertised.

2026-07-22 via Nuitee
G
Gina couple it
10
2026-07-22 via Nuitee
M
Maria Adele extended_group it
9
2026-07-22 via Nuitee
S
Sergio couple it
10
2026-07-20 via Nuitee
M
Maria extended_group us
10
Good
Pros:

Everything

Cons:

The only aspect that I found somewhat disappointing was that the hotel description did not specify that there would be an additional charge for using the beach.

2026-07-19 via Nuitee
S
Stefania family_with_children it
10
2026-07-19 via Nuitee
N
Nico family_with_children ch
2
Don‘t expect italian hospitality - worst experience in our three week round trip of southern italy
Pros:

Pastery at Breakfast and tradition internal design of the hotel

Cons:

The hotel is in a beautiful location and has the potential to be a real gem. Unfortunately, the lack of customer service completely overshadows everything else.

The problems started at check-in. We arrived at around 1:10 p.m. and were told that check-in would only be possible at 2:00 p.m., which was perfectly fine—we respect the rules. However, shortly afterwards, three other guests were allowed to check in at 1:30 p.m. What about treating guests equally?

The way our complaint about a strong odor in the room was handled was even more disappointing. Instead of coming to the room to investigate, the receptionist dismissed our concern and asked us to come downstairs. Later, we were simply told that nothing had been found. Yet the odor returned shortly after we got back to the room and remained noticeable throughout the night. Being told that nothing is wrong instead of taking a guest’s complaint seriously is simply unacceptable.

The same attitude continued at the so-called private beach, where four of us were expected to share a single umbrella.

A beautiful location cannot make up for poor service. Respect, fairness, and taking guests seriously are the basics of hospitality. Unfortunately, this hotel failed on all three, and for that reason I cannot recommend it.

2026-07-17 via Nuitee
D
Danila couple it
8
2026-07-16 via Nuitee
G
Giuseppina couple it
10
2026-07-15 via Nuitee
S
salvatore couple it
10
2026-07-15 via Nuitee
D
Dina family_with_children it
7
Pros:

Struttura molto accogliente, personale disponibile

Cons:

L'aria climatizzata molto rumorosa

2026-07-15 via Nuitee
M
Maggio solo_traveller it
9
2026-07-15 via Nuitee
F
Fabio couple it
4
Pros:

Posizione stupenda

Cons:

Andrebbe ristrutturato da capo a piedi

2026-07-14 via Nuitee
S
Stefano extended_group it
1
2026-07-14 via Nuitee
J
Jose couple it
8
2026-07-14 via Nuitee