Garner Hotel Brockton - Boston by IHG

Hotels
•
Garner
7.3 (688 reviews)
405 Westgate Drive , Brockton , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms and spacious rooms
Friendly, professional staff
Good value for the price
Comfortable beds and good AC
Convenient to shopping/restaurants (mall nearby)
Amenities available (pool, lobby TV, coffee/tea/cookies)
Cons:
Inconsistent breakfast quality and limited choices
Location can be hard to find or feel sketchy
Occasional housekeeping lapses (unclean room on arrival, hallway carpet)
Pool water clarity issues
Some room maintenance problems (noisy toilet, weak fridge, worn pillows)

Categories

Cleanliness
7
Generally described as clean and neat (rooms, carpets mostly good) but occasional issues noted (one arrival with unmade bed, hallway carpet needing cleaning).
Service
8.5
Multiple comments praise friendly, professional and helpful staff; front desk responsive. One complaint about not receiving a receipt but overall service is a strong point.
Location
6.5
Mixed feedback: convenient to mall, restaurants and stores for many guests, but some found the location hard to find or 'sketchy' and directions confusing.
Room Quality
7.8
Rooms described as spacious, comfortable beds, good air conditioning and TV selection; some maintenance issues mentioned (noisy toilet, refrigerator not cold, pillows worn).
Amenities
7
Amenities like pool, lobby TV, coffee/tea/water and cookies appreciated; pool water clarity and some fridge issues were noted.
Value for Money
8
Multiple reviewers state it's a good stay for the price, would stay again, and praise comfort and available options relative to cost.
Food and Beverage
6.5
Breakfast praised by some for variety and freshness, but several comments note limited choices, cold items, and slow restocking at times.
Overall Experience
7.1
Overall positive experience with repeat stays and recommendations, tempered by occasional cleanliness, breakfast and location concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-09-29 14:00

Property Description

Convenient Location
Located opposite Westgate Shopping Center, Holiday Inn Express Boston Brockton offers easy access to shopping and entertainment options.

Amenities Galore
Enjoy a hot breakfast each morning, take a dip in the indoor pool, and dine at the on-site restaurant. With free Wi-Fi, a business center, and a fitness room, your stay will be both comfortable and productive.

Nearby Attractions
Explore D.W. Field Park, Municipal Golf Course, Children’s Museum in Easton, and Borderland State Park, all just a short drive away.

Experience convenience, comfort, and leisure at Holiday Inn Express Boston Brockton. Book your stay now for a memorable getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please also note that We Do Not accept Any Third party cards such as Gift cards or Chime card, Cashapp, Venmo or paypal for payments or for incidentals at the property.

Renovation work of the room will be carried out from 08/24/2025 to 01/07/2026.

Renovation work is done from 7:00am to 5:00pm daily. The rooms are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 688 reviews
Cleanliness: 7
Service: 8.5
Location: 6.5
Room Quality: 7.8
Amenities: 7
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 7.1
J
Jennifer • couple • us
10
2026-09-13 • via Nuitee
M
Mike • couple • us
10
Welcoming
Pros:

Very nice accommodations

2026-09-09 • via Nuitee
W
Wendell • couple • us
9
2026-09-07 • via Nuitee
S
Stanley • couple • us
8
2026-09-05 • via Nuitee
N
Nelson • solo_traveller • us
10
2026-09-04 • via Nuitee
R
Rodriguez • couple • us
10
2026-09-02 • via Nuitee
G
Geraldine • couple • us
10
2026-09-02 • via Nuitee
E
Erica • couple • us
10
2026-09-01 • via Nuitee
M
Maxime • solo_traveller • ca
7
Pros:

Le coin est abordable

Cons:

Le petit dejeuner manque beaucoup de petite choses

2026-08-31 • via Nuitee
F
Faviola • couple • us
10
Great stay for the price, would definitely stay again if in the area.
Pros:

The inside of the hotel was neat and clean. The staff were professional and nice. Our room was clean and we were able to check in early.

Cons:

The location of the hotel is kinda sketchy. The directions brings you to harbor freight. The hotel is located in the back.

2026-08-27 • via Nuitee
V
Victor • couple • us
8
2026-08-24 • via Nuitee
I
Isaac • couple • us
10
2026-08-24 • via Nuitee
H
Hector • extended_group • us
10
2026-08-24 • via Nuitee
E
Emily • couple • us
8
2026-08-24 • via Nuitee
E
Elihu • solo_traveller • us
10
2026-08-24 • via Nuitee
C
Casimiro • couple • us
10
2026-08-17 • via Nuitee
B
Benita • solo_traveller • us
9
Enjoyable 3 days
Pros:

The hotel was quiet and clean. the staff was friendly and helpful . Breakfast was very good, great variety and the staff kept the area stocked and clean.

Cons:

I am assuming because I was there on Sunday, that there had been a busy weekend is why the hallway carpet needed to be cleaned. But the room carpet was great

2026-08-17 • via Nuitee
H
Hiba • couple • iq
10
2026-08-16 • via Nuitee
M
Masiuddin • solo_traveller • us
7
Pros:

I like swimming pool

Cons:

Nun

2026-08-10 • via Nuitee
W
Wesnerson • family_with_children • us
10
2026-08-08 • via Nuitee