Arriva Hotel

Hotels
7.2 (8628 reviews)
55 Swinton Street , London , GB
+44 20 7278 2666

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good Service
Value for Money
Cons:
Room Size
Noise
Cleanliness Issues

Categories

Cleanliness
6.23
Some reviews mention that cleanliness was above average, but there were also complaints about towels not being clean.
Service
8.2
Staff were mentioned positively in several reviews, highlighting helpfulness and attentiveness.
Location
8.24
Multiple reviews praised the convenient location near train stations and city centers.
Room Quality
6.19
Rooms had issues such as being small, lacking pressure in showers, and being noisy.
Amenities
7.22
Basic amenities were available; however, improvements could be made as per various reviews.
Value for Money
7.68
Several reviews indicated that the price was reasonable for the offered services and location.
Food and Beverage
6.93
Not explicitly mentioned in reviews.
Overall Experience
6.9
The feelings were mixed, with positives about location and service, but negatives about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:33

Property Description

Central Location in London
Located in the heart of London, Arriva Hotel offers a convenient stay with easy access to major attractions and transportation hubs.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and Tour Desk
With a friendly and multilingual staff fluent in English, Spanish, Italian, and Romanian, guests can receive personalized assistance and recommendations. The tour desk also helps visitors make the most of their stay in London.

Book your stay at Arriva Hotel now to experience a comfortable and convenient accommodation in the vibrant city of London.

Important information:

Please note that for general bookings: Payment is taken on arrival.

Please note that for nonrefundable bookings: Payment is taken on the day of booking.

Please note that guests under the age of 18 has to be accompanied by an adult.

Please note that for all Flexible bookings, a pre-authorization is taken on the day of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

7.2
Based on 8628 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.93
Overall Experience: 6.9
D
Dorothy • solo_traveller • gb
8
Create place near King's Cross
Pros:

Comfy bed. Nice staff. Could checkout at midday.

Cons:

The lower ground floors are dark in a morning but nothing having the light on doesn't solve.

2026-09-19 • via Nuitee
J
Jan • couple • gb
8
It was ok. Booked only because of closeness to Eurostar terminal at St Pancreas. It was a little better than we expect
Pros:

Clean and tidy. Reception staff were helpful

Cons:

Location

2026-09-19 • via Nuitee
S
Sumit • solo_traveller • gb
7
2026-09-19 • via Nuitee
N
Natalia • couple • gb
1
2026-09-19 • via Nuitee
D
Daniela • solo_traveller • at
7
Pros:

Sehr freundliches Personal.

Cons:

Es könnte etwas hygienischer sein.

2026-09-18 • via Nuitee
N
nawshad • solo_traveller • gb
7
Pros:

Location and the staff

Cons:

The room was smell of damp
The bathroom has block sewage and does not look like it been cleaned up before we arrive.

2026-09-18 • via Nuitee
M
Mohammad • solo_traveller • bd
6
2026-09-18 • via Nuitee
O
Ozrenka • solo_traveller • hr
8
Pros:

Staff was friendly, location is near underground, buses and trains. Excellent pub is near by as well as supermarket.
Hotel is on older side and small but it was clean and it has lift.

Cons:

There should be few hooks on room walls for jackets and bathroom walls for chlotes.

2026-09-18 • via Nuitee
M
Mélissa • solo_traveller • fr
6
2026-09-18 • via Nuitee
E
Etel • solo_traveller • br
7
Pros:

Location, very near king's Cross and euston stations.

Cons:

Old and not very clean room/hotel. Both, room and bathroom very small.

2026-09-18 • via Nuitee
S
SIMON • solo_traveller • gb
7
Great hotel for early Eurostar getaway
Pros:

Great location for travelling on the Eurostar. Excellent value for money.

2026-09-18 • via Nuitee
J
Johanna • solo_traveller • se
3
Rekommenderas inte
Pros:

Sägen var helt ok.

Cons:

Det fanns absolut ingen luft i rummet, det var fruktansvärt kvavt och instängt. Vi hade öppet fönster och fläkt men ingen vidare skillnad.
Väldigt slitet rum över lag.

2026-09-17 • via Nuitee
R
Rodríguez • solo_traveller • cr
8
2026-09-17 • via Nuitee
Z
Zsuzsi • couple • hu
9
Túrázóknak, városlátogatóknak ajánlom a szállodát.
Pros:

Csendes kis utcában van a szálloda, közel a King's Cross állomáshoz, ahonnan nagyon jó közlekedés indult minden felé. A szoba kicsi és a tusoló is, de ez éppen elég arra, hogy a napi csavargás után tisztába tedd magad és bezuhanj az ágyba. A szobánk patyolat tiszta volt. Különleges kérésemnek is eleget tettek, mert járást segítő rollátorral érkeztem és földszinti szobát kaptam.

Cons:

Sajnos nem tudtuk kinyitni az ablakot, pedig szerettünk volna egy kicsit szellőztetni.

2026-09-17 • via Nuitee
D
Dina • couple • au
6
Pros:

Small room, no refrigerator and weather conditions were very hot.

2026-09-17 • via Nuitee
S
Susan • solo_traveller • za
9
Convenient for King's Cross
Pros:

Very close to King's Cross (less than 10 min walk) this hotel is perfect for catching an early train. Clean, safe and affordable.

2026-09-16 • via Nuitee
A
Andrew • solo_traveller • gb
6
Pros:

Location to station and underground, did what it said on the tin.
Clean and tidy comfy beds, decent shower

Cons:

Not enough pillows

2026-09-16 • via Nuitee
R
Rosalyn • extended_group • gb
8
Good value and excellent location
Pros:

Didn't have breakfast

Cons:

Not much space in the twin room but fine for the price and only one night

2026-09-16 • via Nuitee
T
tamosaitiene • couple • lt
8
Pros:

Very clean room and friendly staff

Cons:

The windows don’t close all the way so it was very loud at night

2026-09-16 • via Nuitee
L
Laura • family_with_children • gb
8
2026-09-16 • via Nuitee