Arriva Hotel

Hotels
7.2 (8628 reviews)
55 Swinton Street , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good Service
Value for Money
Cons:
Room Size
Noise
Cleanliness Issues

Categories

Cleanliness
6.23
Some reviews mention that cleanliness was above average, but there were also complaints about towels not being clean.
Service
8.2
Staff were mentioned positively in several reviews, highlighting helpfulness and attentiveness.
Location
8.24
Multiple reviews praised the convenient location near train stations and city centers.
Room Quality
6.19
Rooms had issues such as being small, lacking pressure in showers, and being noisy.
Amenities
7.22
Basic amenities were available; however, improvements could be made as per various reviews.
Value for Money
7.68
Several reviews indicated that the price was reasonable for the offered services and location.
Food and Beverage
6.93
Not explicitly mentioned in reviews.
Overall Experience
6.9
The feelings were mixed, with positives about location and service, but negatives about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:33

Property Description

Central Location in London
Located in the heart of London, Arriva Hotel offers a convenient stay with easy access to major attractions and transportation hubs.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and Tour Desk
With a friendly and multilingual staff fluent in English, Spanish, Italian, and Romanian, guests can receive personalized assistance and recommendations. The tour desk also helps visitors make the most of their stay in London.

Book your stay at Arriva Hotel now to experience a comfortable and convenient accommodation in the vibrant city of London.

Important information:

Please note that for general bookings: Payment is taken on arrival.

Please note that for nonrefundable bookings: Payment is taken on the day of booking.

Please note that guests under the age of 18 has to be accompanied by an adult.

Please note that for all Flexible bookings, a pre-authorization is taken on the day of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

7.2
Based on 8628 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.93
Overall Experience: 6.9
S
Santos • extended_group • pt
10
2026-10-17 • via Nuitee
T
tac1turnite • solo_traveller • nl
7
Pros:

My room, and the joined bathroom, were both clean. The neighborhood felt safe to walk through and the hotel is conveniently located within walking distance of King's Cross and St. Pancras. There were a lot of options nearby to get a late night snack.

Cons:

When I arrived, the man behind the desk took ages to find my booking. I was honestly scared something had gone wrong. It was solved eventually, but the whole situation came across as somewhat unprofessional.

2026-10-17 • via Nuitee
V
Vincent • couple • be
8
2026-10-17 • via Nuitee
C
Christopher • solo_traveller • de
2
2026-10-17 • via Nuitee
A
Alberto • extended_group • es
6
Sencillo y bien ubicado para recorrer Londres
Pros:

Habitación sencilla y muy bien ubicada, con todas las conexiones de transporte necesarias al lado. Zona tranquila y sin ruido.

Cons:

La limpieza debería mejorar (por ejemplo había una lata abierta en la ventana detrás de la cortina).

2026-10-16 • via Nuitee
S
Selin • extended_group • tr
6
Pros:

It’s only a few minutes walk from St Pancras, which was really good. The rooms were clean, the beds were comfortable, we had a big smart tv in our room, and the staff was friendly and helpful. The heating was on a high level, which would definitely be good for winter months. We had a brand new kettle in our room and we could have hot drinks.

Cons:

I believe it’s a very old building, so the floors were very squeaky and we couldn’t sleep much at night because you could hear all the rooms around loudly. The room wasn’t ventilated well and it was a bit difficult to open our window. The wifi slowed down a lot at night. The amenities in the bathroom could definitely be better as the shampoo sachets we had were tiny.

2026-10-16 • via Nuitee
L
Léa • solo_traveller • fr
7
Pros:

La propreté et réflexion du lit fait chaque jour quant je revenait le soir.

Cons:

Murs très fin entre les chambres . On entendait les voisins de la chambre d'à côté ..

2026-10-16 • via Nuitee
C
Cynthia • solo_traveller • us
1
I stayed one night and checked out - I had to find another hotel.to find sni
Pros:

Nothing - not in a good area and the room was so small with just a dingle bed.

Cons:

Location and the room was unacceptable.

2026-10-16 • via Nuitee
M
Moira • solo_traveller • gb
9
It was clean and comfortable for an overnight stay. Not too far from Kings Cross station
Pros:

It was very clean

Cons:

No chair in the room

2026-10-16 • via Nuitee
M
Marliza • family_with_children • nl
7
Prima centraal gelegen hotel, dichtbij station, voor een paar nachten tijdens stedentrip London.
Pros:

Dichtbij Kings cross, goede uitvalsbasis als je een stedentrip naar London doet en alleen daar slaapt. De douche was goed en lekker warm. Je kan je bagage (op eigen risico) stallen zodat je op de dag van vertrek zonder bagage nog door London heen kan.

Cons:

De kamer is een beetje krap en oud (bv. de vloerbedekking ziet er oud uit en wat viezig) en verder gedateerd. Geen enkele mogelijkheid om iets te eten in het hotel.

2026-10-16 • via Nuitee
C
Christopher • couple • gb
6
OK for a short stay
Pros:

Good bed, ensuite fine, tea and coffee facilities. No street noise (at the rear of the building at least)

Cons:

Room furniture and fittings basic

2026-10-16 • via Nuitee
M
Mickael • solo_traveller • gb
10
Pros:

Welcoming staff , very clean rooms

2026-10-16 • via Nuitee
J
Janet • couple • gb
7
2026-10-15 • via Nuitee
P
PHILPOTT • solo_traveller • gb
7
Served its purpose for one night
Pros:

The hotel was in a good location close to the station. The bed was comfy and it was clean

Cons:

We had no hot water and someone (assuming the cleaner) came into our room at 7.45 which was a shock as we we still in bed. Didn't think a do not disturb sign would be necessary at that time in the morning!

2026-10-15 • via Nuitee
A
Anne • solo_traveller • gb
5
Pros:

Location excellent for early start on Eurostar.

Cons:

Bed oddly orientated with head under the window and against the radiator. Reading light halfway down the side wall. TV didn't work. When I reported this, the receptionist said there were problems with the TVs throughout the hotel - casually dismissed my comment. I did not feel it was good value for the price.

2026-10-15 • via Nuitee
J
joseph • solo_traveller • gb
9
2026-10-15 • via Nuitee
S
Susan • extended_group • au
10
Great location and easy to find
Pros:

Location and size of room

Cons:

Nothing really

2026-10-14 • via Nuitee
B
Bastisan • couple • de
7
2026-10-14 • via Nuitee
A
Alfie64 • extended_group • it
8
Comodo per muoversi in centro, sia a piedi che con i mezzi pubblici
Pros:

Classico alberghetto Londinese con stanze molto piccole. Posizione eccellente, a meno di 10 minuti a piedi da King's Cross. Riassetto giornaliero. Ampio ascensore. Reception 24h e deposito bagagli.

Cons:

Le stanze sono piccole e molto datate. La pulizia della moquette lascia molto a desiderare. La nostra stanza aveva un odore di stantio abbastanza importante.

2026-10-14 • via Nuitee
A
Amrein • couple • at
9
Cons:

Kicsit hideg volt

2026-10-14 • via Nuitee