Arriva Hotel

Hotels
7.2 (7984 reviews)
55 Swinton Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good Service
Value for Money
Cons:
Room Size
Noise
Cleanliness Issues

Categories

Cleanliness
6.23
Some reviews mention that cleanliness was above average, but there were also complaints about towels not being clean.
Service
8.2
Staff were mentioned positively in several reviews, highlighting helpfulness and attentiveness.
Location
8.24
Multiple reviews praised the convenient location near train stations and city centers.
Room Quality
6.19
Rooms had issues such as being small, lacking pressure in showers, and being noisy.
Amenities
7.22
Basic amenities were available; however, improvements could be made as per various reviews.
Value for Money
7.68
Several reviews indicated that the price was reasonable for the offered services and location.
Food and Beverage
6.93
Not explicitly mentioned in reviews.
Overall Experience
6.9
The feelings were mixed, with positives about location and service, but negatives about room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:33

Property Description

Central Location in London
Located in the heart of London, Arriva Hotel offers a convenient stay with easy access to major attractions and transportation hubs.

Comfortable Accommodation
The hotel provides well-equipped rooms with modern amenities including free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries, ensuring a comfortable stay for guests.

Multilingual Staff and Tour Desk
With a friendly and multilingual staff fluent in English, Spanish, Italian, and Romanian, guests can receive personalized assistance and recommendations. The tour desk also helps visitors make the most of their stay in London.

Book your stay at Arriva Hotel now to experience a comfortable and convenient accommodation in the vibrant city of London.

Important information:

Please note that for general bookings: Payment is taken on arrival.

Please note that for nonrefundable bookings: Payment is taken on the day of booking.

Please note that guests under the age of 18 has to be accompanied by an adult.

Please note that for all Flexible bookings, a pre-authorization is taken on the day of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 7984 reviews
Cleanliness: 6.23
Service: 8.2
Location: 8.24
Room Quality: 6.19
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 6.93
Overall Experience: 6.9
S
Serena • solo_traveller • be
6
2026-06-06 • via Nuitee
A
Alba • solo_traveller • es
8
2026-06-06 • via Nuitee
H
Heloisa • couple • br
10
2026-06-06 • via Nuitee
G
germano • extended_group • it
9
Molto bello
Pros:

La pulizia, cordialità del personale e la posizione strategica

2026-06-06 • via Nuitee
K
Kathryn • solo_traveller • gb
8
Pros:

Very convenient for st Pancras. Easy check in/ check out

Cons:

Traffic noise was quite loud 2

2026-06-06 • via Nuitee
B
Banks • family_with_children • gb
6
Was good value for money
Pros:

Staff very friendly
Room Clean

Cons:

Rooms were shockingly hot
And beds not particularly comfortable

2026-06-06 • via Nuitee
K
Kjell-Martin • couple • no
4
2026-06-06 • via Nuitee
M
Mali • couple • ro
10
We had a nice stay here, we had some little changes in our reservation and Mr. Mason the receptionist was happy to help
Pros:

It is well located and the staff.

Cons:

It could be a bit more maintained and clean.

2026-06-06 • via Nuitee
Q
Querida13 • Friends getaway
8
A Solid Base for Exploring the City!
Pros:

A solid stay and great value for money. The staff were friendly and welcoming throughout, and while the hotel is showing its age in places, it was generally clean and well looked after. The location is convenient, making it an ideal base for exploring the area. The only downside was that the walls seemed to be made of paper and the floors had a mind of their own - every footstep came with its own sound effects! No need to set a morning alarm, the building has that covered. 😁 Overall, a pleasant stay!

2026-06-05 • via Tripadvisor
N
Nailah • extended_group • gb
7
Decent
Pros:

The location and the price

Cons:

Walls are very thin.

2026-06-05 • via Nuitee
R
Roger • solo_traveller • au
7
2026-06-05 • via Nuitee
J
Johan • couple • mx
8
Very convenient if you plan to stay near Kings Cross
Pros:

The hotel is nice with everything provided according to what was advertised. The building is a bit old and the rooms the same, you can hear the cracking noise from the floor within and above. The bed was fine, it was a spacious room and the bathroom also was very good. It is at a walking distance from Kings Cross and bus stops.

Cons:

It is a bit expensive for what it is, but nothing crazy. You can hear people walking in the floor above and in the room itself.

2026-06-05 • via Nuitee
J
Jennifer • solo_traveller • gb
8
2026-06-05 • via Nuitee
Q
Querida13 • solo_traveller • gb
8
A Solid Base for Exploring the City!
Pros:

A solid stay and great value for money. The staff were friendly and welcoming throughout, and while the hotel is showing its age in places, it was generally clean and well looked after. The location is convenient, making it an ideal base for exploring the area.

Cons:

The only downside was that the walls seemed to be made of paper and the floors had a mind of their own - every footstep came with its own sound effects! No need to set a morning alarm, the building has that covered 😁 Overall, a pleasant stay!

2026-06-05 • via Nuitee
L
Louise • couple • gb
7
2026-06-05 • via Nuitee
L
lecil • solo_traveller • gb
5
Pros:

Location

Cons:

Smells the hallway room toilet, staff never smile

2026-06-05 • via Nuitee
A
Adrian • couple • gb
9
Good
Pros:

Everything

Cons:

Nothing

2026-06-04 • via Nuitee
C
Cogen • solo_traveller • be
7
2026-06-04 • via Nuitee
A
Alison • couple • gb
4
Value for money
Pros:

Small but clean shame kettle didn’t work as we had to leave 4.30 am for train , unfriendly guy on desk on arrival but nicer guy when left early

Cons:

Clean

2026-06-04 • via Nuitee
N
Noelia • solo_traveller • es
8
Pros:

Da amabilidade dos funcionários e da localização.

2026-06-04 • via Nuitee