Hotel Indigo Venice - Sant'Elena by IHG

Hotels
Hotel Indigo
9 (1414 reviews)
Calle Buccari 10 , Venice , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location for dog owners
Excellent breakfast
Cons:
Windows in garden room cannot be opened
Curtains do not provide light blocking
Buzzing noise from nearby electrical station

Categories

Cleanliness
8.21
Some issues with sound disturbances and curtains not blocking light properly.
Service
9.68
Standard quality for this hotel tier.
Location
9.22
Great location for dog owners with green areas nearby and easy access to Lido.
Room Quality
8.17
Issues with windows not opening, affecting overall room rating.
Amenities
9.2
Good amenities for dog owners, contributing positively to the stay.
Value for Money
9.16
Standard quality for this hotel tier.
Food and Beverage
9.21
Good breakfast offered at the hotel.
Overall Experience
9.18
Overall good experience, despite some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:01

Property Description

Former Venetian Convent Turned Modern Oasis

Charming Rooms with Garden Views
Experience the blend of history and modernity in our charming rooms, each offering a view of our well-kept gardens. Relax in style with modern design elements and a 40-inch LCD TV.

Culinary Delights at Savor Restaurant Bar & Garden
Indulge in a culinary journey at our Savor Restaurant Bar & Garden, where international dishes crafted from seasonal ingredients await. Enjoy a delightful dining experience in a serene garden setting.

Explore Venice's Beauty
Immerse yourself in the beauty of Venice with a leisurely 30-minute stroll along Riva degli Schiavoni to reach the iconic Saint Mark's Square. Discover the magic of this historic city at your own pace.

Book now to experience a perfect blend of history, modern comfort, and culinary delights at Hotel Indigo Venice - Sant'Elena.

Important information:

In case of early departure, the hotel may charge the first night according to the cancellation policy.
If the rate booked is dinner inclusive, it is included only for adults and consists of three courses (drinks not included)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

9
Based on 1414 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.17
Amenities: 9.2
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
S
sivan couple il
9
2026-07-04 via Nuitee
E
Eleanor extended_group gb
7
Beautiful Hotel in a Great Area
Pros:

We loved the location as it was in a slightly quieter part of the city. The boat bus was right across from the hotel, so it was very easy to get out and about. The bedroom was beautifully decorated and the beds were comfortable. When we arrived we were greeted by a really friendly receptionist who made us feel very welcome.

Cons:

Our telephone didn't work. We had to call the hotel from our mobile phones to get put through to room service and then we were often disconnected. When room service finally arrived it took ages and was very average. The plugs in the shower/bath didn't work properly and it took a while for water to drain after a shower.

2026-07-02 via Nuitee
J
Jörg couple de
9
Cons:

Die Fenster im Zimmer konnten nicht geöffnet werden.

2026-07-01 via Nuitee
M
Mark couple pt
8
2026-06-29 via Nuitee
Z
zohar solo_traveller il
8
2026-06-29 via Nuitee
G
Grazia solo_traveller it
9
2026-06-29 via Nuitee
S
stefanie couple de
8
2026-06-28 via Nuitee
I
IGNACIO solo_traveller es
10
Dos días visitando Venecia en familia
Pros:

Todo en general. Estar a tres paradas en vaporetto de la Plaza de San Marcos. Zona muy tranquila, bien comunicada.
Desayuno fantástico! Habitación suite grande y espaciosa para dos adultos y dos niños. Cama grande de matrimonio y sofá cama también grande y cómodo.
La limpieza de las instalaciones del hotel y la amabilidad del personal son puntos a destacar.
Es la segunda vez que nos hospedamos en este hotel y siempre ha sido un verdadero acierto.
Totalmente recomendable.

Cons:

Quizás y por poner una pega que para nosotros no fue ningún problema es que en la zona donde está ubicado el hotel abundan árboles donde proliferan las cigarras con su intenso y reconocible canto sobretodo en los meses de verano. Desde la habitación se podían escuchar pero no es un ruido que te impida el descanso.

2026-06-27 via Nuitee
A
Ahmed extended_group iq
10
2026-06-27 via Nuitee
A
Ahmed extended_group iq
8
2026-06-24 via Nuitee
B
BonzoD Couples Newcastle, Greater Newcastle, New South Wales
8
Oasis by the sea
Pros:

We were on a tour so the hotel was specified for us, not that I’m complaining.
Hotel Indigo Venice Sant Elena was a very decent offering, a short boat ride away from the Venetian mainland, which is where you’ll arrive by land, and St Marks Square where all the action is.
The hotel itself is nestled within a residential area a fair (but doable) stroll away from St Marks Square, not that we attempted the walk - just catch the public ferry from the nearby terminus.
Our room, which was on the ground floor and adjacent to the garden, was modern and well appointed while maintaining that quaint European vibe we all cherish. Buffet breakfast was excellent.
Would recommend.

2026-06-17 via Tripadvisor
N
Nathalie solo_traveller ch
10
2026-06-14 via Nuitee
B
Brendan couple ie
9
2026-06-14 via Nuitee
O
Olga couple gb
7
2026-06-13 via Nuitee
M
Michael couple il
10
2026-06-13 via Nuitee
J
Jessica solo_traveller it
6
Pros:

Espaço externo do hotel era amplo

Cons:

Localização do meu quarto

2026-06-13 via Nuitee
D
Domhnall couple ie
8
Very friendly staff. Very helpful too.
Pros:

Its ambience and location.

Cons:

Nothing.

2026-06-12 via Nuitee
5
507daver Couples Oxford, Oxfordshire, England
6
Average at best
Pros:

We are regulars at Hotel Indigo around the World. This was not up to their usual standard.

1. Welcome was poor. Reception staff at check in ignored us for a minute as were busy talking to each other.
2, Room was ready early which was welcome
3. Room was dark with poor lighting. Four downlighters and a couple of wall lights that made it very gloomy.
4. No coffee machine, just cheap instant sachets. Quite a shock really.
5. No ironing board or iron in the room.
6. Bed was crammed into a tight space meaning there was hardly any room down either side. Pillows were tired and thin.
7. No decent shower, basically a bath with a handheld head fastened to the wall.
8. Breakfast was okay but lacking in a decent fruit selection and nothing was freshly cooked.

Overall, we weren’t overly impressed and won’t be returning.

2026-06-10 via Tripadvisor
M
Manuel solo_traveller pt
7
2026-06-10 via Nuitee
C
Cialo Niebieskie 1133154406 couple pl
10
2026-06-08 via Nuitee