Novotel London Bridge

Hotels
Novotel
8.6 (4492 reviews)
53 - 61 Southwark Bridge Road , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Delicious breakfast
Cons:
Slow lifts
High price for room quality

Categories

Cleanliness
8.26
Hotel and rooms were both clean, but some issues were noted.
Service
9.03
Staff was helpful and friendly, though interactions were inconsistent.
Location
9.27
Great location, very close to Borough market and other attractions.
Room Quality
8.02
Rooms were small with storage issues, but clean.
Amenities
8.45
Amenities were decent, but some aspects like lift service could improve.
Value for Money
7.71
Price felt high for the quality offered, particularly with room issues.
Food and Beverage
9.26
Breakfast and evening meals were very good, with a great selection.
Overall Experience
8.83
Overall a pleasant stay despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:51

Property Description

Redefining Comfort and Convenience

Luxurious Rooftop Leisure Suite: Enjoy exclusive access to our rooftop leisure suite boasting a gym, sauna, and steam room, perfect for relaxation and rejuvenation.

Prime Central Location: Situated in the heart of London, just minutes away from iconic landmarks such as Shakespeare's Globe Theatre and the Tate Modern, with easy access to London Bridge Station for seamless travel around the city.

Stylish and Modern Accommodations: Our well-appointed bedrooms are designed to provide utmost comfort, featuring satellite LCD TVs, air cooling, soundproofing, and upscale private bathrooms.

Experience the epitome of luxury and convenience at Novotel London Bridge - book your stay now!

Important information:

Please note that the credit card used to book must be presented on arrival.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note the property does not accept cash payments but only bank cards.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.6
Based on 4492 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.27
Room Quality: 8.02
Amenities: 8.45
Value for Money: 7.71
Food and Beverage: 9.26
Overall Experience: 8.83
C
Catherine family_with_children be
10
Pros:

L'hôtel est très bien situé dans le quartier proche de la station "London Bridge" et le long de la Tamise. Il y a de nombreux restaurants sympas et le fameux Borough market (streetfood) dans les environs. Les chambres sont spacieuses et très propres (PAS de réactions allergiques de la part de mon fils TRES allergique à la poussière et aux acariens). Le buffet de petit déjeuner est généreux et très bien fourni de nourriture sans gluten (ou VEGAN pour ceux qui le désirent). Je suis coeliaque et j'ai beaucoup apprécié. Tout était délicieux. Le personnel est adorable et très avenant. L'entrée et chaleureuse et accueillante . Il y a deux fontaines à eau potable afin de remplir les gourdes (ou autres bouteilles) ! Les toilettes du rez-de-chaussée sont impeccables.

2026-05-30 via Nuitee
J
jennifer extended_group us
5
Transactional and unwelcoming.
Pros:

Nice location and attractive lobby/bar.

Cons:

Strange policies. Not able to charge bar/food to room. Shower had shampoo but no conditioner or lotion for our "class of room". The shower gel was empty. There was no coffee maker, just instant coffee in the room. No coffee available in the lobby.
The towels were as thin as old rags. The pillows flat. There was no way to cool the room. Just heat. Very hot. The tv volume was restricted very low and was hard to hear. It all made for an atmosphere that felt unwelcoming and transactional.

2026-05-30 via Nuitee
C
Christopher family_with_children ch
8
Pros:

Was all together nicer than we expected for this category. Very good value in central London. Will stay again.

2026-05-29 via Nuitee
N
Nathalie family_with_children lu
9
2026-05-29 via Nuitee
H
Harris couple gb
1
Would not recommend
Pros:

Location

Cons:

The tv chrome cast didn’t work in our room. They sent 2 people to fix it and it still didn’t work. All I wanted to do was chill out and watch a film. First night away from my kids with my husband for 2 years!

2026-05-29 via Nuitee
B
berkay family_with_children tr
6
Orta kalite.fiyat performans
Pros:

Borough Market ve London Bridge’ye yakındı. Metro durağına yakındı.

Cons:

Kahvaltı zayıftı. Çeşit az ve lezzetsizdi. Şehir merkezine yakın veya uzak diyemeyiz. Ancak esnaf arasında ticari bölgedeydi.

2026-05-29 via Nuitee
K
Kajsa family_with_children be
8
2026-05-27 via Nuitee
L
Lloyd couple gb
10
2026-05-27 via Nuitee
C
Ciarain family_with_children ie
9
Thoroughly enjoyable and will be returning
Pros:

Great location, excellent staff

2026-05-27 via Nuitee
R
Roberta family_with_children it
10
Pros:

Ho soggiornato 4 notti con la mia famiglia e ci siamo trovati benissimo. Tutto il personale, dalla reception ai camerieri, è stato davvero disponibile e accogliente. Un ringraziamento speciale alla responsabile di sala Vera, che ci ha fornito consigli preziosissimi su come muoverci in città e su cosa visitare, rendendo il nostro soggiorno ancora più piacevole.

Abbiamo scelto il trattamento con colazione e cena inclusi e siamo rimasti pienamente soddisfatti. La colazione è davvero ricca e varia, con grande attenzione anche per chi ha intolleranze alimentari. Molto comodo e apprezzato il servizio di refill dell’acqua nella hall dell’hotel.

Le stanze sono molto pulite e curate nei dettagli. Anche i prodotti per l’igiene personale in bagno sono di ottima qualità, un aspetto tutt’altro che scontato. È la prima volta che trovo, oltre ai classici prodotti, anche crema mani e corpo: un dettaglio che fa davvero la differenza.

2026-05-26 via Nuitee
F
Fiona solo_traveller gb
9
Great! Loved our stay and would def stay again!
Pros:

Location excellent, room comfortable and a very nice breakfast. Really near Borough market and the Thames for the clipper and also for the hop on hop off bus! Ideal location :)

Cons:

Room view was onto street, not a major issue

2026-05-25 via Nuitee
D
Daubie family_with_children gb
10
2026-05-24 via Nuitee
J
Josef family_with_children at
6
Lage mittelmässig Preis zu hoch
Cons:

Leider gibt es überhaupt keine deutsche Fernsehsender
unglaublich : es gibt keine Klobürsten

2026-05-22 via Nuitee
S
Sylvain family_with_children fr
8
2026-05-22 via Nuitee
P
Petra solo_traveller at
10
2026-05-22 via Nuitee
O
OLAYA solo_traveller es
9
2026-05-22 via Nuitee
M
Maria family_with_children es
10
2026-05-21 via Nuitee
P
Paula family_with_children br
10
2026-05-21 via Nuitee
J
Joseph solo_traveller ug
6
Pros:

the location was very good, near the tube station

Cons:

room was cold and there was no solution even after complaint. Some few staff were not courteous, were actually rude. no toiletries in the bathroom, except soap. certainly way below the usual Novotel standards

2026-05-20 via Nuitee
H
Hiroaki solo_traveller jp
7
Pros:

朝ごはんは品数も豊富で美味しかったです。

Cons:

ホテル内香りがキツく、私の好きな香りではなかったので、特に廊下にいると気分が悪くなりました。
周りにスーパーマーケットなどもなく、食事には困りました。

2026-05-20 via Nuitee