Sheraton Sanya Yalong Bay Resort

Hotels
•
Sheraton
8.7 (168 reviews)
Yalong Bay National Resort District , Sanya , CN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location in Yalong Bay / beach access
Beautiful grounds and pool areas
BAIYUN restaurant praised
On-site shops with low prices and convenience
Large rooms and regular cleaning reported
Instances of outstanding staff hospitality
Cons:
Rooms, furniture and bathrooms need urgent refurbishment
Limited English/Russian among staff (language barrier)
Breakfast lacking fresh juices/smoothies; poor coffee and limited options for some diets
No beach/pool waiter service and pools open only from 9:00
Spa reception sometimes unattended

Categories

Cleanliness
9
Regular room cleaning is reported, but some guests mention unpleasant shower areas and rundown public-space cleanliness issues.
Service
9
Mixed reports: one review praises exceptional hospitality, while others note language barriers (little English/Russian), limited beach/pool service and unattended spa reception.
Location
9.8
Consistently praised — excellent location in the middle of Yalong Bay with easy beach access and sea views.
Room Quality
5.6
Multiple comments that rooms and furniture are tired and in need of urgent refurbishment; shower areas described as especially poor.
Amenities
9.6
Beautiful grounds and pool areas, convenient on-site shops and notable restaurants (e.g., BAIYUN); drawbacks include pool hours (opens 09:00) and lack of beach waiter service.
Value for Money
10
On-site shops with low prices, attractive grounds and strong amenities contribute to high perceived value despite dated rooms.
Food and Beverage
7.4
BAIYUN restaurant praised, but breakfast is described as extensive yet lacking (no fresh juices/smoothies, poor coffee, limited options for some diets); Palm Court is variable.
Overall Experience
9.2
Generally positive stay driven by location, pools and some excellent service experiences, tempered by tired rooms, breakfast issues and language/service gaps.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 22:37

Property Description

Beachfront Luxury and Abundant Amenities

The Sheraton Sanya Yalong Bay Resort offers a lavish experience with its beachfront location and 5 swimming pools. Enjoy the convenience of free Wi-Fi and proximity to Yalong Bay Central Square and Yalong Bay Golf Club.

Spacious Rooms and Relaxing Spa

Indulge in stylishly decorated rooms equipped with modern amenities. Unwind with a rain shower or separate bathtub in the attached bathroom. Treat yourself to a variety of massage therapies at the Shine Spa for a truly rejuvenating experience.

Diverse Dining and Recreation Options

Savor international dishes at Lotus Cafe while overlooking Yalong Bay, or opt for Asian delicacies at Spice Garden. Baiyun Restaurant offers a fine selection of Cantonese, Hainanese, and seafood specialties. Stay active with the fitness center, tennis court, and various recreational facilities available for guests.

Book now for an unforgettable stay at the Sheraton Sanya Yalong Bay Resort.

Important information:

Please note a breakfast discount for children is applicable according to the age of the child:
- under 6 years old, breakfast is free;
- between 6 and 12 years old, 50% off applicable;
- above 12 years old, the full price will be applied

Breakfasts will be provided in the form of full buffet breakfast, semi-buffet breakfast or a la carte breakfast, depending on the actual situation of the hotel.

Room service of meal delivery is available daily from 7:00 am to 12:00 midnight.

Please note that during Chinese New Year, the cost of additional buffet breakfast and extra beds will be different for adults and children. Please contact the hotel directly for more information and to confirm the exact rates.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYX

Location

Guest Reviews

8.7
Based on 168 reviews
Cleanliness: 9
Service: 9
Location: 9.8
Room Quality: 5.6
Amenities: 9.6
Value for Money: 10
Food and Beverage: 7.4
Overall Experience: 9.2
Анжела • couple • ru
10
2026-09-07 • via Nuitee
A
Aleksandr • couple • ru
9
2026-09-03 • via Nuitee
M
Marina • couple • ru
8
Pros:

Местоположение очень хорошее, пляж потрясающий, территория зеленая, красивая, бассейны разные

Cons:

Хочу обратить внимание на сервис в ресторане на завтраке. Самыми расслабленными там кажутся не отдыхающие, а сотрудники, которые должны убирать со столов. В итоге найти столик проблема, и не потому что народу много, а потому что убирать никто не торопится. Сразу скажу-не все, но подавляющее большинство

2026-08-13 • via Nuitee
S
Salma • extended_group • cn
10
2026-07-19 • via Nuitee
A
Alina • couple • kz
7
Неплохо, но есть нюансы
Pros:

Отличная локация, есть бассейн глубокий 1,8 м, основной бассейн очень живописный. Красивая территория, большой номер, регулярная уборка. В отеле есть магазин с продуктами и всем необходимым по низким ценам. Также есть магазин с фруктами. Это очень удобно, не надо переплачивать за доставку в номер и никуда выезжать.

Cons:

Бассейны открываются в 9 утра( вариант поплавать утром отсутствует, я пыталась плавать в море, в бассейне в 7.30 - везде выгоняли( персонал вообще не разговаривает на английском, и на русском тоже. При этом половина проживающих в отеле русские. Если бы не перевод чата gpt, то рум сервис, химчистка - все это было бы недоступно. Также нет сервиса на пляже/ бассейне, есть qr коды для заказа, но по факту сам идешь в центральный бар отеля и сам себе все приносишь( на завтрак я была разочарована отсутствием фрешей и смузи, а также рыбы, они копченую селедку только предлагали. Я не ем яйца и мясо, а также не ем китайскую еду. В итоге я ограничивалась сыром( его давали прям в граммах, я забирала почти всю тарелку шведского стола, так мало выносили) и овощами. На завтрак я сходила 2 дня из 4 в итоге, смысла не было( кофе также отвратительный. Пыталась записаться в спа, но там всегда никого не было на ресепшн(

2026-07-13 • via Nuitee
S
Shinegerel • extended_group • mn
10
The service and hospitality here are absolutely incredible. During our stay, the team went above and beyond to help us,
Pros:

Excellent

2026-06-29 • via Nuitee
S
sergey • family_with_children • ru
8
Pros:

Расположение , море, размер номера , обслуживание

Cons:

Уставший отель, мебель и сам номер нуждается в ремонте .

2026-06-11 • via Nuitee
M
marina • solo_traveller • ru
8
2026-06-05 • via Nuitee
A
Andrei • couple • ru
10
2026-05-26 • via Nuitee
A
Andrei • couple • ru
10
2026-05-26 • via Nuitee
若婧 • couple • cn
10
2026-05-18 • via Nuitee
L
Lynette • couple • au
5
In urgent need of refurbishment
Pros:

The location of this hotel, right in the middle of YALONG BAY is great for a beach holiday. The grounds and pool areas are beautiful.
The BAIYUN restaurant is excellent.

Cons:

A number of reviews have commented that the rooms and general public areas are tired. I think that’s an understatement. The rooms are a disgrace and need to be urgently redecorated. The shower area in particular is disgusting. The public areas are a good design but very rundown. The hotel is only 23 years old but it looks like it’s never been refurbished. The breakfast is extensive and okay quality but not great. 99% of tourists are from China. Most of the foreign tourists are Russian. English language skills are almost non-existent in the staff – we used Google Translate all the time.
The palm Court restaurant is variable.

2026-05-16 • via Nuitee
J
Joseph • family_with_children • gb
10
Perfect Brachfront Hotel
Pros:

Fantastic location and facilities, right on the beautiful Yalong Bay beachfront and with stunning grounds. The hotel also has plenty of loungers and umbrellas and even cabanas/huts available for hotel guuests to use free of charge. Duty Manager Allen Li was amazing and made our family stay just perfect. He was on hand to answer any questions and even organized late check-out for my family when our flight was delayed. The Diplomatic Suite with plunge pool was amazing with a huge balcony and spectacular sea views. The resort has a nice family feel and is great for couples or those with young families. We will definitely be back again!

Cons:

The air con in the (very big!) room could have been a bit cooler. The swim up pool bar was closed during our stay. Still amazing though.

2026-05-14 • via Nuitee
德山 • family_with_children • cn
10
Pros:

酒店前台服务不错，值班经理Allen服务好，环境很棒

2026-05-13 • via Nuitee
M
Mariia • couple • ru
1
Pros:

Ничего

Cons:

Очень старый отель. Плесень в номерах. Очень сыро. Номера прокурены

2026-05-10 • via Nuitee
飞霞 • couple • cn
10
2026-05-09 • via Nuitee
N
Nikolay • couple • es
10
Очень живописная территория.жили в прекрасном номере с видом на море
Pros:

Все понравилось

2026-04-04 • via Nuitee
N
Nodir • couple • uz
10
Pros:

酒店环境很好，值班经理Allen服務不錯，位置很好，推薦

2026-03-27 • via Nuitee
K
Kagermanov • couple • ru
10
Super wonderful!
Pros:

Clean rooms, tasty breakfast!

2026-03-16 • via Nuitee
олег • family_with_children • ru
10
2026-02-27 • via Nuitee