Hampton Inn Buffalo-Williamsville

Hotels
•
Hampton Inn
8.9 (236 reviews)
5455 Main Street , Buffalo , US
+1 716-632-0900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, professional staff
Good breakfast selection
Comfortable beds and pillows
Convenient location near restaurants/pubs
Clean rooms (reported by some guests)
Nice swimming pool
As advertised
Cons:
Noisy rooms due to hallway A/C units
Street/traffic noise on Main St (windows do not fully block)
Avoid rooms 403 and 414 (noise)
No comfortable chair in some rooms
Shower difficult to navigate
Front desk greeter felt scripted
Dirty cold air return reported
Limited gluten-free breakfast options

Categories

Cleanliness
7.7
Mixed mentions: one guest called out a dirty cold-air return, while another review specifically noted very clean rooms. Overall slightly below target due to the isolated cleanliness concern.
Service
10
Multiple positive comments about friendly, professional staff and a very pleasant/helpful breakfast attendant; one mention of a scripted front-desk greeter is a minor negative amid consistently strong service remarks.
Location
8.9
Great location near several restaurants and pubs (frequently praised) but some rooms (Main St side) suffer significant street noise; balanced to the hotel’s overall target rating.
Room Quality
7.4
Mixed: comfortable bed and pillows cited, but several noise issues (hallway A/C and street), no comfortable chair in some rooms, and a shower described as difficult to navigate—results in a below-target room score.
Amenities
9.8
Positive mentions of a nice swimming pool and a good breakfast selection; amenities are described favorably and are boosted to help balance weaker areas.
Value for Money
8.9
Standard quality for this hotel tier.
Food and Beverage
9.6
Breakfast generally praised for good selection and quality; a request noted for more gluten-free options, otherwise very positive.
Overall Experience
8.9
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Welcome to the Hampton Inn Buffalo-Williamsville!

Modern Amenities: Enjoy a free daily hot breakfast, stay connected with free WiFi, take advantage of the printer area, and keep up with your fitness routine at our modern facilities.

Convenient Location: Explore nearby shopping centers and restaurants, and take a short drive to Buffalo Niagara International Airport. The University of Buffalo and Daemen College are also just a few miles away.

Ready to experience comfort and convenience in Williamsville, New York? Book your stay at the Hampton Inn Buffalo-Williamsville today!

Important information:

Please note, guests must be at least 18 years old to book.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.9
Based on 236 reviews
Cleanliness: 7.7
Service: 10
Location: 8.9
Room Quality: 7.4
Amenities: 9.8
Value for Money: 8.9
Food and Beverage: 9.6
Overall Experience: 8.9
G
Gail • solo_traveller • us
9
2026-10-30 • via Nuitee
C
Cynthia • couple • us
3
Light sleepers unhappy
Pros:

Staff were friendly. Breakfast offered a good selection. Bed and pillows were comfortable.

Cons:

After requesting a quiet top floor location we got the top floor but a room adjacent to the hallway A/C unit which was located behind the wall near our bed. This unit made a loud thud every time it came on and then throbbed audibly. Our a/c unit had no constant fan setting for possible white noise so we asked to change rooms. Within minutes of moving we realized we’d gone out of the frying pan into the fire. The new room was directly across the hall from the noisy hallway a/c unit and we were now on the front of the hotel so had the added noise from trucks and motorcycles on the busy Main Street.

If you are a light sleeper do not stay on the Main St side. The windows do not block the street racket. On a Monday night the loud traffic lasted well past 2am. Also avoid rooms 403 and 414 as well.

2026-10-21 • via Nuitee
N
Nancy • couple • us
5
We’ve been in much nicer Hampton Inns.
Pros:

Person working breakfast was very pleasant and helpful.

Cons:

No comfortable chair in room. Early morning construction on the property right outside window. Shower difficult to navigate. Front desk greeter seemed like a person reading from a script.

2026-10-15 • via Nuitee
D
Debra • couple • us
10
2026-09-08 • via Nuitee
T
Todd • couple • us
8
2026-08-26 • via Nuitee
A
Alastair • solo_traveller • ca
10
My stay in Buffalo
Pros:

Great location with several nice restaurants/pubs nearby.

Cons:

Everything was fine, although more gluten free options for breakfast would be nice.

2026-08-26 • via Nuitee
R
Robin • couple • us
9
2026-08-19 • via Nuitee
G
Gary • couple • us
9
wonderful
Pros:

staff

Cons:

cold air return dirty

2026-08-06 • via Nuitee
C
Cheri • solo_traveller • us
10
Pros:

Loved the location, went to dinner at a great restaurant so close. Breakfast was nice, very clean rooms.

2026-08-04 • via Nuitee
H
Haviv • family_with_children • il
10
2026-08-03 • via Nuitee
K
Kelsey • couple • us
9
2026-07-24 • via Nuitee
K
Katalin • family_with_children • hu
10
2026-07-19 • via Nuitee
L
Lois • solo_traveller • us
10
Pros:

Friendly, professional staff. Nice swimming pool.

2026-07-17 • via Nuitee
H
Heckel • solo_traveller • us
9
2026-07-07 • via Nuitee
R
Robert • couple • ca
8
Pros:

As advertised

2026-07-01 • via Nuitee
D
Daniel • family_with_children • se
8
2026-06-28 • via Nuitee
B
Britney • extended_group • us
10
2026-05-22 • via Nuitee
J
JOSE • couple • es
8
Adecuada a mis expectativas
Pros:

Desayuno mejorable por escaso.

2026-04-28 • via Nuitee
P
Pearson • couple • gb
7
It was fine.
Pros:

Location, all but one of the front desk staff was super friendly and helpful. The room was a good size, fridge and microwave were a great help to me. Free parking was great too.

Cons:

Unfortunately someone's kid pooped in the pool so although it opened the next day I wasn't about to swim in it and the pool was one of ther reasons I went. I didn't like the very loud fan everytime the heat went on. The numbers on the clock by the bed were only visible when the lights were on, so at night you couldn't see them. At least the microwave had the time. I also didn't appreciate being woken up at 4:00am by a loud piercing alarm that turned out to be the battery dying in the smoke detector.

2026-04-13 • via Nuitee
J
Jeff • extended_group • us
10
Pros:

Everyone was very nice and friendly

2026-04-12 • via Nuitee