Hotel Chateau Laurier Québec

Hotels
8.5 (2919 reviews)
1220 Place George V , Quebec City , ca

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Nice hotel with much to offer
Beautiful views and comfortable amenities
Cons:
Poor service and check-in process
High food prices with limited options

Categories

Cleanliness
8.46
Cleaning missed or poor communication about amenities.
Service
7.43
Service improvements needed; issues with check-in and staff responsiveness.
Location
9.97
Very convenient location with several nearby restaurants.
Room Quality
7.92
Rooms comfortable but some are very small.
Amenities
9.45
Good amenities like spa and pool, but breakfast overpriced.
Value for Money
7.91
Room size compared to price felt expensive.
Food and Beverage
7.46
Breakfast options poor and too expensive.
Overall Experience
9.43
Generally positive but marred by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:33

Property Description

Luxurious Accommodations
Hotel Chateau Laurier, nestled in Old Quebec, offers elegantly furnished rooms with modern amenities like free cable TV, work desks, and some with cozy fireplaces and hot tubs.

Relaxation and Recreation
Unwind in the indoor saltwater pool or the outdoor hot tub in the serene inner courtyard. Keep up with your fitness routine at the on-site gym or explore the nearby St Lawrence River just a short stroll away.

Convenience and Culture
With a prime location near historic landmarks like Plains of Abraham and Citadelle of Quebec City, as well as top-notch dining options, Hotel Chateau Laurier ensures a memorable stay immersed in luxury and history.

Book your stay at Hotel Chateau Laurier for a perfect blend of comfort and sophistication.

Important information:

A credit card pre-authorization or cash deposit will be requested upon arrival as a security deposit.
When booking 5 rooms or more, different policies and additional supplements may apply.
Please note that studded tires are not permitted at this property.
The property also accepts Wechat and Alipay as methods of payment.
Please inform the property in advance of your stay if you plan to bring a dog.
Please contact the property in advance of your stay to check the availability of dog-friendly/pet-friendly rooms. When travelling with dogs, please note that an extra charge of CAD 50 plus taxes per dog, per night applies.
Only one dog is allowed per room, and the maximum allowed weight is 35 kg.
Kindly note that Hôtel Château Laurier Québec only accepts dogs as pets. Cats, birds, and all other species are not allowed.Hot tub/jacuzzi is closed from 2026-11-01 until 2026-10-01
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Location

Guest Reviews

8.5
Based on 2919 reviews
Cleanliness: 8.46
Service: 7.43
Location: 9.97
Room Quality: 7.92
Amenities: 9.45
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 9.43
D
Dessie family_with_children bg
10
2026-08-22 via Nuitee
B
Brigitte couple ca
8
2026-08-22 via Nuitee
G
Guillaume family_with_children ca
9
Très bon hôtel à Québec proche des plaines d’Abraham
Pros:

Très bon emplacement
Machine à café dans la chambre

Cons:

Les chambres simples basiques sont un peu petite

2026-08-22 via Nuitee
R
Roy solo_traveller ca
10
2026-08-22 via Nuitee
B
Beauchamp solo_traveller ca
9
2026-08-22 via Nuitee
C
Cynthia couple us
10
Magnificent stay in top luxury hotel!!’
Pros:

Love the location, room, hotel, pool, hot tubs, ease of parking.

Cons:

Pool could have been deeper in parts. A non-buffet breakfast choice.

2026-08-22 via Nuitee
R
Ramona Luigina family_with_children it
7
Disappointing
Pros:

Location was excellent, nice lobby, convenient parking.

Cons:

Staff at the front desk quite disappointing. Breakfast only available at a partner restaurant, cheap fastfood-like chain with limited options and medium-low quality. Overall Not a good value for money.

2026-08-22 via Nuitee
V
Valentina family_with_children it
10
2026-08-22 via Nuitee
B
Ben el hadj family_with_children fr
7
Pros:

L emplacement et la réactivité des employés

Cons:

La vue sur un mur de brique et un vis a vis avec d autre client

2026-08-22 via Nuitee
M
Michael solo_traveller de
10
Pros:

Tolles Zimmer (wir hatten sogar ein kostenloses Upgrade bekommen).
Tiefgarage direkt unter dem Hotel.

2026-08-21 via Nuitee
L
Luc solo_traveller fr
10
2026-08-21 via Nuitee
C
cyrille solo_traveller fr
7
Pros:

L'emplacement, la gentillesse du personnel, la propreté et les services proposés.

Cons:

Dans la chambre il faisait très froid (clim que nous n'avons pas réussi à régler et chauffage à fond à l'autre bout de la chambre)

2026-08-20 via Nuitee
V
Veerle family_with_children be
9
Excellent emplacement et chambre très confortable
Pros:

Grande chambre et salle de bain. Très propre. Excellent emplacement.

Cons:

Petit déjeuner pourrait être amélioré (nombre de places, qualité du buffet, nombre de collaborateurs)

2026-08-20 via Nuitee
J
Julie Alice extended_group ca
7
Correct !
Pros:

Le personnel était vraiment aux petits soins, particulièrement Jordan! L’ensemble du staff a été très agréable et disponible, toujours prêt à aider !

Cons:

En revanche, j’ai été déçue par les chambres qui manquent franchement d’âme. Ça n’est pas à la hauteur de ce que j’espérais, loin de là, surtout en considérant le prix payé. C’était très propre, certes, mais la décoration et l’aménagement sont déprimants et pauvres. Cela manque vraiment d’élégance ! Heureusement, le personnel a tout fait pour m’accommoder au mieux et je les remercie bien sincèrement !

2026-08-20 via Nuitee
N
Nicolas couple fr
10
2026-08-20 via Nuitee
M
Mark couple ca
7
Great location, nice hotel
2026-08-19 via Nuitee
J
JUAN CARLOS family_with_children es
9
Cons:

Si la habitación da a la calle de restaurantes es ruidosa.
En varias ocasiones / dias no funcionaba el ascensor de la sección de la habitación

2026-08-19 via Nuitee
R
Rachel solo_traveller ca
9
Bon choix d'hôtel.
Pros:

Près du vieux Québec.
Tranquille. Confortable.
Bons déjeuners.
Personnel bienveillant.

Cons:

Qu'on utilise un drap plat pour le matelas plutôt qu'un drap contour.
Des jardins devraient être aménagés pour les spas.

2026-08-19 via Nuitee
J
JULIE family_with_children fr
10
2026-08-19 via Nuitee
A
Amelita Armit family_with_children ca
8
Great location, professional and friendly staff, good amenities.
2026-08-19 via Nuitee