Hotel Chateau Bellevue

Hotels
8.4 (980 reviews)
16 rue de la Porte , Quebec City , ca

listing image 1
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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise levels
Small room size
Limited amenities in room

Categories

Cleanliness
7.73
Some reviews mentioned concerns about noise and cleanliness.
Service
9.2
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.24
The location was praised for being perfect for exploring the area.
Room Quality
8.19
Rooms were described as cozy but some were small with issues regarding noise.
Amenities
8.22
Availability of breakfast and coffee, but lack of mini-fridge noted.
Value for Money
8.18
Good value for the location and amenities despite some last minute charges.
Food and Beverage
7.73
Breakfast options were considered just okay.
Overall Experience
8.7
Overall enjoyment despite some minor issues and drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:43

Property Description

European-Style Charm Overlooking St-Lawrence River

Luxurious Accommodations: Indulge in modern amenities like flat-screen TVs, cable channels, and upscale furniture in every room.

Convenience at Your Fingertips: Benefit from concierge services, valet parking, and an on-site electronic wine bar for a hassle-free stay.

Prime Location: Explore nearby attractions such as Terrasse Dufferin and Musée de la Civilisation within minutes of the hotel.

Experience the elegance and convenience of Hotel Chateau Bellevue - book your stay now!

Important information:

Please note that special conditions apply for group bookings of more than 5 rooms. The property will contact you to provide further details.

The property also accepts Wechat and Alipay as methods of payment.

Please note that we only accept dogs as pets at Château Bellevue; cats, birds, and any other species are not permitted.

A maximum of 1 dog per room is allowed, weighing a maximum of approximately 35 kg / 75 lb. Please note that an extra charge of CAD 50 plus taxes per dog, per night appliesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for CAD 15 per person per night when using an available extra bed.
    People 12 years old and over stay for CAD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 25 per day.

Location

Guest Reviews

8.4
Based on 980 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
M
Mats • couple • ca
10
Very friendly and helpful staff. Nice room with some nice “French/european/quebec” touches.
2026-06-25 • via Nuitee
R
Roger • family_with_children • ca
9
2026-06-25 • via Nuitee
M
Manuel • solo_traveller • fr
9
Pros:

Le personnel est très gentil, la chambre était spacieuse. L’emplacement était parfait pour se balader dans quebec à pied.

2026-06-24 • via Nuitee
J
Jessica • solo_traveller • us
7
The location is worth the price, the staff are genuine and kind. A few things can use updating.
Pros:

The location was brilliant. Many things in multiple directions within walking distance. The rooms are quite nice and the staff was kind and helpful. The a/c was easy to adjust to my liking and I felt very safe during my time there. Towels and sheets were comfy and clean.

Cons:

There is only one coffee machine for the entire hotel! For the amount being paid, I would hope to have a coffee machine within the room, also there wasn't a refrigerator available in the room- I realize this wasn't listed but it would be a nice convenient item to have for an extended weekend stay. Lastly, the conditioner comes out of the dispenser in very tiny drops and almost isn't worth the hassle of standing the the shower and pressing over and over and over. to get a small amount of conditioner. Just something to look over.

2026-06-24 • via Nuitee
B
Bruce • couple • us
10
Very enjoyable
Pros:

Perfect location…enjoyed basing out of this hotel.

Cons:

Tv never worked but we weren’t there to watch tv…so no problem

2026-06-23 • via Nuitee
A
Andrew • couple • nz
7
Location ideal but room for improvement
Pros:

Location was fantastic, handy to everything and especially the chateau. Staff were friendly and spoke both English and French and were on hand for anything we needed. Wine bar was a great concept

Cons:

Room had wear and tear (bathroom tap torn away from wall, flaky ceiling paint and wallpaper above bath) and was small, unfortunately being a historic place there are limits to what can be in the room.

No welcome drinks as advertised

For what we paid expected a bit more although can’t fault the staff.

2026-06-23 • via Nuitee
K
kathryn • couple • us
10
Pros:

Historic charm, welcoming staff, and proximity to activities.

2026-06-22 • via Nuitee
I
iceisa • extended_group • be
10
Superbe endroit très bien situé
Pros:

Endroit très tranquille situé entre le château Frontenac (même pas 100m), la Citadelle et le fleuve Saint-Laurent.
Personnel au petit soin et d'une incroyable gentillesse.

Cons:

Rien de négatif à dire

2026-06-22 • via Nuitee
E
Emma • couple • au
8
Excellent location to explore Quebec
Pros:

Large room, excellent location, very quiet. Coffee machine was good, if a little slow.

Cons:

Multiple issues both before and during our stay which although these were resolved, they were stressful at the time and the staff seemed dismissive about these, e.g. they tried to charge our card over $20,000 for a 4 night stay prior to our arrival due to an "input error" which was not picked up until the charge went through, our room door would not close/lock on the first day and we were treated like we were being an inconvenience for this, no apology or understanding. The TV did not work in the room on arrival either.

2026-06-19 • via Nuitee
J
Judy • couple • us
8
Super friendly staff, very convenient with old world charm.
Pros:

Convenient to everything in the Old City.

Cons:

Beds were a bit soft.

2026-06-18 • via Nuitee
R
Rhiannon • couple • gb
9
Perfect location and helpful valet parking
Pros:

Perfectly located, with valet parking and helpful staff.

Cons:

The breakfast was pretty basic and the rooms small with thin walls.

2026-06-18 • via Nuitee
M
Man Sang • solo_traveller • ca
7
2026-06-18 • via Nuitee
K
Kelly • couple • ca
9
Excellent location and experience. Loved it.
Pros:

It was warm and inviting. The staff were welcoming. The room was clean.

Cons:

Rooms were a little small, but so comfortable.

2026-06-16 • via Nuitee
P
pierre • couple • ca
8
pour le prix y'a mieux
Pros:

Emplacement,personnels

Cons:

petite chambre ,salle de bain désuète

2026-06-13 • via Nuitee
N
Nelson, Todd • couple • us
10
It was a delightful visit. Truly a lovely little hotel with an outstanding staff!
Pros:

Everything...

Cons:

N/A

2026-06-12 • via Nuitee
B
Bradbury • solo_traveller • us
8
Pros:

Love the location

Cons:

There was a smell in the room.

2026-06-10 • via Nuitee
J
Juan Carlos • couple • ca
10
Really cozy hotel
Pros:

The location

Cons:

Paying for parking

2026-06-07 • via Nuitee
P
Perez • solo_traveller • ca
7
2026-06-07 • via Nuitee
F
feraud • couple • fr
9
2026-06-07 • via Nuitee
M
mario • couple • ca
2
Great location but would never stay there again
Pros:

The breakfast was awful, and should have been included in the price.

Cons:

Very dirty, room was nothing like the photos, minimal amenities

2026-06-06 • via Nuitee