Best Western Kenner

Hotels
•
Comfort Suites
7.9 (560 reviews)
2710 Idaho Ave , Kenner , us
+1 504-636-8377

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
Outdoor pool
Indoor pool

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Maintenance issues
Poor shuttle service

Categories

Cleanliness
7.61
Some positive remarks about cleanliness, but issues reported with dampness and air conditioning.
Service
8.58
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
8.12
Good location near restaurants, but shuttle service was lacking.
Room Quality
7.07
Reports of maintenance issues and discomfort regarding bed quality.
Amenities
7.6
Amenities such as breakfast were appreciated, but expected features like WiFi could have been better.
Value for Money
8.56
Good value reported for the price paid overall.
Food and Beverage
8.11
Breakfast received high praise for variety and freshness.
Overall Experience
7.58
Experiences vary, with both highs and lows noted, resulting in an average sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:36

Property Description

Convenient Location
Comfort Suites Kenner offers a prime location just a short distance from popular attractions like Esplanade Mall Shopping Center, Rivertown, and Pontchartrain Convention Center. With easy access to key landmarks, guests can explore the best of Kenner and beyond effortlessly.

Modern Amenities
Enjoy a comfortable stay in rooms equipped with a private bathroom and complimentary WiFi. Whether you're traveling for business or leisure, the modern amenities provided ensure a relaxing and convenient experience for all guests.

Nearby Landmarks
Situated within proximity to Mercedes-Benz Superdome, Union Station, and Louis Armstrong New Orleans International Airport, this hotel is the perfect choice for travelers looking for convenience and accessibility during their stay in Kenner.

Experience comfort and convenience at Comfort Suites Kenner - book your stay now!

Important information:

Due to water damage the elevator is not in operation until further notice. Access to rooms is available via stairs only. Pool and hotel shuttle is not in operation as well. Sorry for the inconvenienceGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 560 reviews
Cleanliness: 7.61
Service: 8.58
Location: 8.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 7.58
R
RaymondMonique • extended_group • de
8
Gewoon goed
Pros:

Alles wel, goed ontbijt en de locatie ruime kamer

Cons:

Wat zwarte haren in de handdoeken.

2026-07-22 • via Nuitee
L
Latrice • couple • us
10
Wonderful
Pros:

Great prices

Cons:

Nice room and staff

2026-07-20 • via Nuitee
D
Destiny • couple • us
1
2026-07-19 • via Nuitee
K
K • solo_traveller • us
8
Review
Pros:

Easy check in/out, simple and hot breakfast, and accommodating for extra blankets/towels Comfortable beds.

Cons:

Wet mold or mildew smell in room the entire stay, febreeze barely helped but we couldnt find a leak and room appeared clean

2026-07-19 • via Nuitee
S
Serena • family_with_children • us
10
Pros:

Front Desk Staff night of checkin and comfort

2026-07-15 • via Nuitee
K
Keith • couple • us
7
2026-07-11 • via Nuitee
K
KenNikki • solo_traveller • us
5
2026-07-10 • via Nuitee
M
Mandy • solo_traveller • us
9
Pros:

Friendly staff willing to accommodate and assist with needs. Room was cozy and clean. Location is great for stay near airport.

Cons:

Unusual odor in the halls and lobby. Fortunately, the odor was not in our room.

2026-07-09 • via Nuitee
P
Patsy • couple • us
7
2026-07-08 • via Nuitee
M
manoel • couple • us
10
2026-07-07 • via Nuitee
P
Piper • couple • us
9
2026-07-06 • via Nuitee
T
Tracie • couple • us
7
2026-07-01 • via Nuitee
D
Donisha • couple • us
10
2026-06-23 • via Nuitee
B
Brad • extended_group • us
6
One night stay no more
Pros:

Location

Cons:

Just outdated

2026-06-20 • via Nuitee
S
Shantrell • solo_traveller • us
10
Pros:

Loved the rooms. They were bigger thank expected! The staff was very helpful and friendly. Especially Michael. Thanks will stay again!

2026-06-13 • via Nuitee
A
Ashley • family_with_children • us
5
Nice room, was indeed clean. We came to swim really and didn’t feel all that comfortable doing so. Hot tub was broke, di
Pros:

Front desk workers very helpful.

Cons:

Hot tub did not work. Felt like the manager or owner was kinda monitoring us. I just went to bring my kids swimming. They had indoor outdoor pool, which was great due to the weather. While swimming there was a time or two where the owner or manager kinda watched from the window. The door was opened so I felt like the kids couldn’t make noise.

2026-06-10 • via Nuitee
A
Andrew • solo_traveller • us
10
Pros:

Very spacious and clean. Front desk staff was super friendly and nice.

Cons:

Wifi strength on 5th floor was poor and had connection issues. Water pressure was also very weak

2026-06-10 • via Nuitee
M
Mandy • solo_traveller • us
10
2026-06-09 • via Nuitee
Y
Yasmar • solo_traveller • us
1
Pros:

El personal super atento

Cons:

El cuarto olía horrible, fue imposible dormir con ese olor

2026-06-08 • via Nuitee
T
Triette • couple • us
8
2026-06-08 • via Nuitee