Parador El Buen Café

Hotels
•
Independent
8.2 (787 reviews)
#381, Carr. 2, Km. 84.0 Bo. Carrizales, Hatillo, 00659-2814 , Hatillo , PR
1-787-898 1000

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
ATM/banking
Conference space
Multilingual staff
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Great location
Cozy environment
Cons:
Inconsistent cleanliness
Noisy rooms
High prices

Categories

Cleanliness
7.88
There were reports of inconsistencies in room cleanliness and maintenance.
Service
9.05
Guests appreciated the friendly and attentive service received from the staff.
Location
8.59
The hotel is well-located near beaches and shopping areas.
Room Quality
7.54
Some guests noted that room quality and soundproofing were lacking.
Amenities
8.07
Amenities were adequate, though some areas need remodeling.
Value for Money
7.83
Some guests felt prices were high for the offered quality.
Food and Beverage
8.58
Guests enjoyed the restaurant and breakfast options.
Overall Experience
8.05
Overall experience was positive despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 09:31

Property Description

Discover the vibrant charm of Hatillo at Parador El Buen Café, where comfort meets convenience in a picturesque setting.

Relaxing Recreation
Dive into our refreshing outdoor pool or take a leisurely stroll through our serene gardens and terrace, offering stunning views that invite relaxation.

Culinary Delights
Savor exquisite international cuisine at our on-site restaurant, Parador El Buen Café, complete with a bar/lounge that sets the perfect backdrop for unwinding after a day of adventure.

Convenient Amenities
Our hotel provides a 24-hour front desk, business center, and complimentary Wi-Fi, ensuring a seamless experience whether you’re traveling for business or pleasure. With ample event space for meetings and celebrations, every gathering is a success.

Book your unforgettable stay at Parador El Buen Café today and immerse yourself in the beauty of Hatillo!

Important information:

  • Pool access available from 9 AM to 9 PM.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 787 reviews
Cleanliness: 7.88
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.83
Food and Beverage: 8.58
Overall Experience: 8.05
V
Vanessa • solo_traveller • us
6
Pros:

Central location

Cons:

Small rooms

2026-07-04 • via Nuitee
C
caballero • family_with_children • pr
10
excelente
Pros:

el desayuno

Cons:

que no habia maquina de hielo en piso.

habia que ir al restaurante.

2026-07-02 • via Nuitee
M
Milena • solo_traveller • co
5
comodidad aceptable.
Pros:

no incluye el desayuno, pueden acceder a el en una cafeteria cercana al hotel es un desayuno basico pero cumple con lo que pudieras necesitar por viajes cortos.

Cons:

me asignaron una cabaña, no tengo tan claro si el hotel tiene habitaciones. en este caso, asignaron una cabaña con lo basico para una estancia corta.

2026-07-02 • via Nuitee
E
Edgardo • couple • pr
8
2026-07-01 • via Nuitee
N
Nieves • couple • pr
10
Excelentes vacaciones
Pros:

La limpieza y la comodñlidsz

Cons:

Nada. Todo estuvo muy buenos

2026-06-30 • via Nuitee
Y
Yohali • family_with_children • us
10
Excelencia
2026-06-30 • via Nuitee
R
Rocio • solo_traveller • es
5
MUCHO RUIDO
Pros:

Estaba limpio.

Cons:

MUCHO RUIDO. Está al lado de la carretera, y las ventanas no aislan nada del ruido de coches, camiones... Entra mucha luz por la puerta que tiene zonas de cristal. No hay nada de menaje en la cocina. Calidad precio no es buena.

2026-06-29 • via Nuitee
V
Vega • solo_traveller • pr
10
Its always wonderful to stay there and having the restaurant next door...
Pros:

I was very rested and comfortable..Just the pillow was too hard but l went and bought one at Walmart..

Cons:

🫠

2026-06-28 • via Nuitee
D
Diana • family_with_children • pr
7
2026-06-26 • via Nuitee
L
lesly • solo_traveller • pr
10
Pros:

Todo

Cons:

N/A

2026-06-26 • via Nuitee
J
Javier • solo_traveller • pr
10
Good day with family.
Pros:

Good location,The staff was excellent any the restaurant was nice.

2026-06-25 • via Nuitee
J
Jinely • family_with_children • pr
10
2026-06-22 • via Nuitee
E
Esther • solo_traveller • pr
10
2026-06-22 • via Nuitee
V
Vazquez • couple • us
9
2026-06-20 • via Nuitee
P
Paola • solo_traveller • pr
10
2026-06-19 • via Nuitee
V
Vanessa • solo_traveller • us
10
Pros:

Excellent

Cons:

Clean

2026-06-19 • via Nuitee
S
Stella • couple • us
10
Pros:

Customer service and amenities

Cons:

The hours of the pool - should be until 10 pm

2026-06-13 • via Nuitee
W
Wilfredo • solo_traveller • pr
9
Pros:

Cómodo y el agua caliente estuvo en todo momento

Cons:

El WiFi estuvo dando problemas

2026-06-09 • via Nuitee
G
Galvez • solo_traveller • pr
9
2026-06-08 • via Nuitee
G
Grisel • family_with_children • us
10
Pros:

Todo

2026-06-02 • via Nuitee