Parador El Buen Café

Hotels
•
Independent
8.2 (787 reviews)
#381, Carr. 2, Km. 84.0 Bo. Carrizales, Hatillo, 00659-2814 , Hatillo , PR
1-787-898 1000

listing image 1
Show all photos

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
ATM/banking
Conference space
Multilingual staff
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Great location
Cozy environment
Cons:
Inconsistent cleanliness
Noisy rooms
High prices

Categories

Cleanliness
7.88
There were reports of inconsistencies in room cleanliness and maintenance.
Service
9.05
Guests appreciated the friendly and attentive service received from the staff.
Location
8.59
The hotel is well-located near beaches and shopping areas.
Room Quality
7.54
Some guests noted that room quality and soundproofing were lacking.
Amenities
8.07
Amenities were adequate, though some areas need remodeling.
Value for Money
7.83
Some guests felt prices were high for the offered quality.
Food and Beverage
8.58
Guests enjoyed the restaurant and breakfast options.
Overall Experience
8.05
Overall experience was positive despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 09:31

Property Description

Discover the vibrant charm of Hatillo at Parador El Buen Café, where comfort meets convenience in a picturesque setting.

Relaxing Recreation
Dive into our refreshing outdoor pool or take a leisurely stroll through our serene gardens and terrace, offering stunning views that invite relaxation.

Culinary Delights
Savor exquisite international cuisine at our on-site restaurant, Parador El Buen Café, complete with a bar/lounge that sets the perfect backdrop for unwinding after a day of adventure.

Convenient Amenities
Our hotel provides a 24-hour front desk, business center, and complimentary Wi-Fi, ensuring a seamless experience whether you’re traveling for business or pleasure. With ample event space for meetings and celebrations, every gathering is a success.

Book your unforgettable stay at Parador El Buen Café today and immerse yourself in the beauty of Hatillo!

Important information:

  • Pool access available from 9 AM to 9 PM.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 787 reviews
Cleanliness: 7.88
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.83
Food and Beverage: 8.58
Overall Experience: 8.05
T
Thalia • solo_traveller • pr
10
Un lugar exelente
Pros:

La piscina y las facilidades son comodas h estan muy limpias

2026-05-15 • via Nuitee
W
Wilfredo • solo_traveller • pr
10
Pros:

La limpieza, el buen servicio, el personal muy atento

2026-05-12 • via Nuitee
J
jeanette • couple • us
9
It’s our second time staying and would stay again
Pros:

People were very nice and always available and very helpful

Cons:

The property itself was wonderful. The only thing we just hurt so much noise from the Home Depot next-door, but that’s not the Hotel‘s fault of the location.

2026-05-12 • via Nuitee
I
Ivette • family_with_children • pr
9
Agradable
Pros:

Bien, considero un poco caro. Con propina te sale por $50.00 para dos personas, un complemento y café.Claro todo depende lo que ingieras.

Cons:

La cama, ruidos de la vía pública y la subida para la habitación para clientes mayores.
No entiendo por que hay que solicitar a recepción los elementos (cafetera, plancha blower etc.
Para los que vamos a trabajar es un poco oneroso.
El precio compara con los de la zona metro.

2026-05-12 • via Nuitee
L
Luis A • couple • pr
10
EXCELENTE
Pros:

La habitación muy cómoda y limpia.

2026-05-10 • via Nuitee
L
Luz • solo_traveller • pr
9
Pros:

Localizacion

2026-05-10 • via Nuitee
A
awornel • solo_traveller • pr
10
2026-05-07 • via Nuitee
A
Angel • solo_traveller • us
8
Excellent choice
Pros:

Location and staff

Cons:

Building had a smell, maybe because we were near the laundry room

2026-05-06 • via Nuitee
C
Cindy423 • solo_traveller • us
10
2026-05-04 • via Nuitee
C
Casiano • family_with_children • us
8
Pros:

I had to reserve last minute due to family death, and the staff was amazing! They were very empathetic and helped with accommodation. Thanks you all!

2026-05-04 • via Nuitee
J
Jean Pierre • couple • uy
7
2026-05-03 • via Nuitee
M
Mary • solo_traveller • pr
7
Pros:

Habitación cómoda

Cons:

Problemas con la luz,pero fueron resueltos.

2026-05-01 • via Nuitee
J
Jashira • couple • pr
10
2026-04-29 • via Nuitee
S
Stephanie • couple • pr
10
Excelente!
Pros:

Súper limpio y tranquilo.

2026-04-28 • via Nuitee
F
Figueroa • solo_traveller • us
10
2026-04-27 • via Nuitee
M
Marilyn • solo_traveller • pr
9
2026-04-27 • via Nuitee
E
Evelyn • couple • pr
10
Placentera
Pros:

Limpieza y olor

2026-04-27 • via Nuitee
N
Noemarie • solo_traveller • pr
10
2026-04-26 • via Nuitee
L
Lily • couple • us
6
It’s ok for an emergency stay. Near Mall,Food and Home Depot
Pros:

Nearby facilities, food was great, Near Mall great location

Cons:

Room was clean, but very old scenery of rooms and bathrooms with mold of old.

2026-04-23 • via Nuitee
E
Encarnacion • solo_traveller • us
9
2026-04-22 • via Nuitee