Parador El Buen Café

Hotels
•
Independent
8.2 (787 reviews)
#381, Carr. 2, Km. 84.0 Bo. Carrizales, Hatillo, 00659-2814 , Hatillo , PR
1-787-898 1000

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
ATM/banking
Conference space
Multilingual staff
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Great location
Cozy environment
Cons:
Inconsistent cleanliness
Noisy rooms
High prices

Categories

Cleanliness
7.88
There were reports of inconsistencies in room cleanliness and maintenance.
Service
9.05
Guests appreciated the friendly and attentive service received from the staff.
Location
8.59
The hotel is well-located near beaches and shopping areas.
Room Quality
7.54
Some guests noted that room quality and soundproofing were lacking.
Amenities
8.07
Amenities were adequate, though some areas need remodeling.
Value for Money
7.83
Some guests felt prices were high for the offered quality.
Food and Beverage
8.58
Guests enjoyed the restaurant and breakfast options.
Overall Experience
8.05
Overall experience was positive despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 09:31

Property Description

Discover the vibrant charm of Hatillo at Parador El Buen Café, where comfort meets convenience in a picturesque setting.

Relaxing Recreation
Dive into our refreshing outdoor pool or take a leisurely stroll through our serene gardens and terrace, offering stunning views that invite relaxation.

Culinary Delights
Savor exquisite international cuisine at our on-site restaurant, Parador El Buen Café, complete with a bar/lounge that sets the perfect backdrop for unwinding after a day of adventure.

Convenient Amenities
Our hotel provides a 24-hour front desk, business center, and complimentary Wi-Fi, ensuring a seamless experience whether you’re traveling for business or pleasure. With ample event space for meetings and celebrations, every gathering is a success.

Book your unforgettable stay at Parador El Buen Café today and immerse yourself in the beauty of Hatillo!

Important information:

  • Pool access available from 9 AM to 9 PM.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 787 reviews
Cleanliness: 7.88
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 7.83
Food and Beverage: 8.58
Overall Experience: 8.05
V
Vazquez • couple • us
9
2026-06-20 • via Nuitee
V
Vanessa • solo_traveller • us
10
Pros:

Excellent

Cons:

Clean

2026-06-19 • via Nuitee
P
Paola • solo_traveller • pr
10
2026-06-19 • via Nuitee
S
Stella • couple • us
10
Pros:

Customer service and amenities

Cons:

The hours of the pool - should be until 10 pm

2026-06-13 • via Nuitee
W
Wilfredo • solo_traveller • pr
9
Pros:

Cómodo y el agua caliente estuvo en todo momento

Cons:

El WiFi estuvo dando problemas

2026-06-09 • via Nuitee
G
Galvez • solo_traveller • pr
9
2026-06-08 • via Nuitee
M
Maria • couple • pr
8
Pros:

Si

Cons:

Servicio recibimiento

2026-06-02 • via Nuitee
G
Grisel • family_with_children • us
10
Pros:

Todo

2026-06-02 • via Nuitee
N
Nanette • family_with_children • pr
7
2026-06-01 • via Nuitee
G
Gisselle • solo_traveller • us
10
Opción para vacacionar
Pros:

Buen servicio!

Cons:

No tengo quejas

2026-06-01 • via Nuitee
J
Judith • solo_traveller • us
10
Pros:

Super limpio

2026-06-01 • via Nuitee
S
Sarah Y • solo_traveller • pr
10
Un dia espectacular
Pros:

La ubicacion

2026-05-30 • via Nuitee
M
Misael • family_with_children • us
10
Perfect weekend getaway.
Pros:

Great value. Right off the main road. Restaurant/bakery across the street. Small but nice pool. Quiet and peaceful.

Cons:

I have nothing negative to say.

2026-05-28 • via Nuitee
G
Garcia • solo_traveller • us
10
Pros:

La atención del personal y, la limpieza de la habitación, la tranquilidad del hotel

Cons:

Todo bien

2026-05-26 • via Nuitee
L
Luz • couple • us
10
Muy buena atención
Pros:

He reservado en otras ocasiones,ese lugar es excelente, el servicio y la atencion de los empleados es muy especial.

Cons:

Las veces que lo he visitado ha sido muy satisfactoria

2026-05-25 • via Nuitee
S
Stephanie • family_with_children • pr
9
2026-05-25 • via Nuitee
M
Margie • solo_traveller • pr
9
2026-05-25 • via Nuitee
M
Merced • couple • pr
10
Excelente
Pros:

La amabilidad del personal

2026-05-24 • via Nuitee
J
Jose Antonio • couple • pr
10
Super bien
Pros:

Personal muy amigable

Cons:

Siempre hay lugar para mejorar

2026-05-19 • via Nuitee
J
Jazlin • solo_traveller • pr
10
2026-05-19 • via Nuitee