Hotel Real del Rio

Hotels
9.1 (729 reviews)
Avenida José María Velazco #1409-A. Zona Río , Tijuana , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Noise from other guests
Lack of amenities

Categories

Cleanliness
8.85
Various mentions of cleanliness with some negative feedback regarding noise.
Service
9.99
Staff was described as helpful and kind in multiple reviews.
Location
9.86
Consistently positive mentions about the location being convenient.
Room Quality
8.81
Mixed reviews; while some rooms were fine, others lacked expected amenities.
Amenities
8.34
Mention of lacking certain amenities like a fridge, with some complaints about the bar.
Value for Money
8.8
Guests felt some amenities were not worth the extra cost.
Food and Beverage
8.35
Food quality was praised but there were complaints about breakfast value and options.
Overall Experience
9.82
Overall positive experiences with some notable concerns mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:58

Property Description

Centrally Located Luxury Hotel

Modern Rooms with Premium Amenities
Indulge in our spacious and modern rooms featuring a living room with a flat-screen TV, air conditioning, boxsafe, and luxurious bathrooms with complimentary toiletries. Enjoy the convenience of our laundry and dry cleaning services.

Exquisite Dining Experience
Savor the best of Mexican and international cuisine at Restaurante La Miel, complemented by a selection of regional wines.

Convenient Access to Attractions
Explore Plaza Comercial Rio Square on foot in under 10 minutes, or take a short 5-minute drive to Plaza Galerias Square and the Tijuana Cultural Centre. With Tijuana International Airport just 15 minutes away, your adventures are within easy reach.

Book your stay at Hotel Real del Rio for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 729 reviews
Cleanliness: 8.85
Service: 9.99
Location: 9.86
Room Quality: 8.81
Amenities: 8.34
Value for Money: 8.8
Food and Beverage: 8.35
Overall Experience: 9.82
E
Edgar • solo_traveller • gb
9
Great location, nice breakfast
Pros:

Location, breakfast, and staff

Cons:

Toiletries could be better. The internet was super slow

2026-06-12 • via Nuitee
S
Sadeil • couple • us
10
2026-06-12 • via Nuitee
S
sabine • couple • us
8
Gut fur kurzen aufenthalt
Pros:

Gute Lage, ruhig, günstig.

Cons:

Kein Fenster.

2026-06-09 • via Nuitee
R
Raudel • couple • us
8
2026-06-09 • via Nuitee
R
Raul • couple • us
10
2026-06-08 • via Nuitee
M
Michael • couple • us
8
2026-06-06 • via Nuitee
C
Castillo • couple • us
10
2026-06-01 • via Nuitee
L
Lorena • solo_traveller • us
10
Great experience, great dinning opens early closes late
Pros:

Very clean and staff was very attentive

Cons:

We reserved the room for 3 but only 2 bath towels available

2026-05-25 • via Nuitee
J
Jose • solo_traveller • us
10
2026-05-23 • via Nuitee
R
Rafael • solo_traveller • mx
10
Pros:

Everything was very clean. Room was quiet and it was a nice place to stay. It's strategically well located, close to business I had to move to.

Cons:

Nothing

2026-05-23 • via Nuitee
A
Angel • couple • us
5
2026-05-22 • via Nuitee
J
Jeromavier Karim • couple • us
9
Pros:

Good

2026-05-21 • via Nuitee
H
Hernandez • couple • us
2
Pros:

Hotel was very beautiful just very disrespectful staff I live in California and my sister had surgery and when we got there, staff was very rude made us pay an extra additional money and didn’t get the refund when we gave them the paper.

2026-05-18 • via Nuitee
M
Miguel • solo_traveller • us
5
Cons:

WiFi is terrible

2026-05-18 • via Nuitee
E
erick • couple • mx
10
Pros:

Las habitaciones y ubicación

Cons:

Qué no venden productos básicos en el hotel como cepillos de diente, jabón, etc

2026-05-17 • via Nuitee
A
Armando • couple • us
8
2026-05-17 • via Nuitee
D
Dana • solo_traveller • mx
9
Great value
Pros:

Good amenities at a decent price.

Cons:

The room view was interior, into the hall and a shared terrace, making it less private.

2026-05-13 • via Nuitee
K
Kaley • solo_traveller • us
10
2026-05-12 • via Nuitee
G
Gustavo • couple • us
10
I’d stay here again . Very nice place to stay
Pros:

The property was very clean , staff extremely friendly

2026-05-09 • via Nuitee
V
VADIM • couple • us
8
good for a short stay
Pros:

very moden hotel, very good service at front desk

Cons:

no napkins in room, cheap useless slippers, cheap paper cups

2026-05-08 • via Nuitee