Holiday Inn Tuxtla Gutierrez by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.1 (135 reviews)
Boulevard Belisario Dominguez, Km 1081 , Tuxtla Gutiérrez , MX
+52 961 617 1000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Large, well-liked pool
Delicious buffet / good food (many reviewers)
Ample parking available for most stays
Comfortable and tranquil stay
Cons:
Staff sometimes inattentive or rude
Worn towels and some older facilities/rooms needing minor renovation
Occasional parking full
Delayed towel/service at pool
At least one guest did not receive their invoice

Categories

Cleanliness
9.2
Generally reported as clean (one reviewer lists "cleanliness" as a pro), though some guests noted worn towels that could be renewed.
Service
8.2
Multiple comments about inattentive or rude staff (pool towel service required repeated requests; several guests described staff as desatento/rude), though a few reviewers mentioned friendly personnel.
Location
9.6
Repeatedly praised for an excellent location with many nearby restaurants and convenient access; parking was often available and cited as practical (one note of occasional full parking).
Room Quality
8.6
Comfortable stays reported, but several guests said rooms/doors look a bit old and could use a small remodel; some towels were worn or slightly torn.
Amenities
9.4
Pool is a standout and frequently praised (large and enjoyable); parking and buffet are positive amenities, though there were occasional service/attention issues at the pool and some older-looking facilities.
Value for Money
9.1
Standard quality for this hotel tier.
Food and Beverage
9
Mixed feedback: several guests praised the buffet and called the food delicious, while at least one guest found the food not very good.
Overall Experience
9.7
Most guests reported a very positive overall stay (comments like "Encantados", "Todo me agradó", "estancia confortable"), despite some service and minor facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Modern Rooms with Amenities
Each room at Holiday Inn Tuxtla Gutiérrez features contemporary decor, a work desk, a flat-screen TV, and a coffee maker for your convenience and comfort.

Dining Options for Every Palate
Indulge in a delicious breakfast at Los Helechos Restaurant, savor steak and Italian cuisine at Di Piú for dinner, and unwind at the lobby bar or Martini bar for a relaxing evening.

Convenient Location and Facilities
Situated next to Caña Hueca Park and close to the city center, the hotel offers an outdoor pool, a restaurant, free parking, Wi-Fi, and a 24-hour business center for a seamless stay.

Book your stay at Holiday Inn Tuxtla Gutiérrez now to experience a blend of comfort, convenience, and culinary delights.

Important information:

Please note that breakfast is not included for any additional children staying in the rooms. Breakfast for children is available at an extra cost.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TGZ

Location

Guest Reviews

9.1
Based on 135 reviews
Cleanliness: 9.2
Service: 8.2
Location: 9.6
Room Quality: 8.6
Amenities: 9.4
Value for Money: 9.1
Food and Beverage: 9
Overall Experience: 9.7
K
Karla Isabel • solo_traveller • mx
9
2026-10-26 • via Nuitee
J
JOSE TAURINO RICARDO • family_with_children • mx
9
2026-10-19 • via Nuitee
L
LN2000 • family_with_children • mx
8
Pros:

El hotel tiene una buena ubicación, con varios restaurantes accesibles en los alrededores. Además, siempre encontramos lugar de estacionamiento, lo cual fue muy práctico.

Cons:

En la alberca tuvimos que pedir toallas un par de veces; nos las llevaron hasta que las solicitamos por segunda ocasión. También algunas instalaciones se ven un poco viejas, y las toallas podrían renovarse: algunas estaban desgastadas y un poco rotas.

2026-10-19 • via Nuitee
F
floriberto • couple • mx
10
2026-10-14 • via Nuitee
P
Patricia • solo_traveller • mx
10
2026-09-19 • via Nuitee
L
LUIS ADOLFO • solo_traveller • mx
10
Pros:

La verdad el hotel está excelentemente bien ubicado me encantó la alberca que es muy grande si las habitaciones necesitan una pequeña remodelada puesto que las puertas sí ya están un poco viejas pero en lo general está excelentemente bien

2026-09-14 • via Nuitee
H
Hector • couple • us
9
Staying here was ok. Like any other ameeican hotel except personnelwasnt the friendliest in the world.
Pros:

Location and cleanliness

Cons:

Personnel. Kind of rude and sarcastic.

2026-09-14 • via Nuitee
O
Omar • couple • co
10
2026-09-14 • via Nuitee
L
Luis enrique • family_with_children • mx
9
Pros:

estancia confortable, gracias!

2026-09-03 • via Nuitee
M
Mario Peña • couple • mx
6
Pros:

la comida no muy buena , realmente llegamos a este hotel por la ubicación sin embargo nuestra proxima visita no será nuestra opción !!!

Cons:

el personal bastante desatento

2026-09-03 • via Nuitee
G
GUADALUPE GABRIELA • solo_traveller • mx
9
Pros:

La alberca

2026-08-31 • via Nuitee
G
GUADALUPE GABRIELA • solo_traveller • mx
9
Pros:

La alberca

2026-08-31 • via Nuitee
R
Rodrigo • solo_traveller • cl
8
2026-08-29 • via Nuitee
C
Claudia Rossana • family_with_children • mx
10
Encantados de hospedarnos aquí
Pros:

Los alimentos son deliciosos y vale la pena adquirir el bufete

Cons:

Todo me gustó

2026-08-25 • via Nuitee
L
Lourdes Monte • solo_traveller • mx
10
2026-08-19 • via Nuitee
D
Donald • solo_traveller • sv
8
2026-07-23 • via Nuitee
A
Andrés • family_with_children • mx
9
2026-07-17 • via Nuitee
J
JOSE OTILIO • solo_traveller • mx
10
Estacionamiento
Pros:

La comida

Cons:

Estacionamiento a veces lleno

2026-07-07 • via Nuitee
D
Diestel • couple • mx
7
Bien
Pros:

La alberca, la habitación

Cons:

La falta de atenciön en el area de alberca

2026-06-30 • via Nuitee
V
vividoering • solo_traveller • mx
10
Pros:

Empieza tranquilidad comodidad y personal amable

2026-06-23 • via Nuitee