Safi Royal Luxury Valle

Hotels
•
Independent
8.8 (178 reviews)
Av. Diego Rivera 555, Valle Oriente, San Pedro Garza García, NL, 66260 , San Pedro Garza García , MX
52-818-1007000

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Facilities

Express check-out
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean and comfortable rooms
Cons:
Issues with bed bugs
Room temperature complaints
Long check-in process

Categories

Cleanliness
8.2
Multiple reviews highlight clean rooms and cleanliness, but there's mention of bed bugs which negatively impacts the score.
Service
9.2
Staff received positive mentions for being friendly and helpful, with excellent service highlighted in several reviews.
Location
9.7
Multiple reviews praise the great location, with direct access to shopping and dining options.
Room Quality
8.2
Some rooms noted as clean and comfortable, but there were complaints regarding room temperature and some dated aspects.
Amenities
8.7
Amenities were satisfactory, including a nice pool and dining options, though some were dated.
Value for Money
8.7
Overall good value, but some complaints about certain aspects of room quality slightly diminish the score.
Food and Beverage
8.7
Dining was described as good, especially breakfast, although limited reviews mean less data.
Overall Experience
9
Overall experience noted as enjoyable with several glowing reviews emphasizing comfort and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:11

Property Description

Experience the charm and sophistication of Safi Royal Luxury Valle, a Colonial hotel designed to offer the ultimate in comfort and convenience.

Recreation and Relaxation
Dive into fun with our outdoor pool complete with a thrilling waterslide, or rejuvenate at the fully-equipped health club. Fitness and family-friendly activities await you!

Dining Excellence
Savor exquisite dishes at our on-site restaurant, featuring a stylish bar/lounge and 24-hour room service for those who prefer dining in the comfort of their room. Enjoy refreshing cocktails at our poolside bar.

Business and Convenience
With a spacious business center and over 7115 square feet of versatile meeting space, we're the ideal venue for your corporate gatherings or special events. Plus, enjoy complimentary valet parking for added convenience.

Elevate your getaway—book your stay at Safi Royal Luxury Valle today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Guest Reviews

8.8
Based on 178 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
G
GabFie • Business
4
The cleaning of the room is poor
Pros:

This is the first time that I do have complains about this hotel and that is a shame.
First I found something in the first room assigned, then they offered me another one, so I moved another room but for my surprise... There was a lot of hair on the bathroom floor and the shower, next to the bed a Coffe mate wrapper.
It's a shame because even though the hotel is old, it's nice and they have good service and food.
I have the pics but I won't upload them as it's not nice

2026-01-23 • via Tripadvisor
J
jclarktdr • Friends getaway
10
Great place!
Pros:

Beautiful hotel. Excellent staff. Very nice walkable, retail location. We would love to stay here again in the near future.

2026-01-11 • via Tripadvisor
2
259analaurah • Couples
10
Outstanding
Pros:

Excellent and outstanding service since we arrived until we left, very willing to help out. Neat and spacious rooms. would stay there again.

2025-12-19 • via Tripadvisor
D
David Alonso • family_with_children • mx
9
Pros:

Ubicación y hospitality

Cons:

Tamaño alberca.

2025-10-18 • via Nuitee
• family_with_children • mx
10
Muy buena
Pros:

La ubicación

Cons:

No servia muy bien el aire acondicionado

2025-10-13 • via Nuitee
A
Ana Jocelyn • family
10
Pros:

La atención al cliente

2025-10-12 • via Nuitee
J
Juan • family_with_children • mx
10
Pros:

La vista del cuarto y el cuarto estuvo perfecto

Cons:

El ascensor en ocasiones estaba lleno

2025-10-12 • via Nuitee
C
Celia Maria
10
Pros:

Clean room

2025-10-10 • via Nuitee
A
ANDREW • family
4
Pros:

I was not happy I booked two rooms and one room was leaking water 1403 room number had to keep requesting towels my daughter almost fell when u shower water comes from wall area fill the other attached room.
My other room 1415 I requested handicap was not at all and ac was not cold at all . We went to pool and no beverages allowed sun after 6pm
Also the buffer no special price for senior citizen that is very bad $30 dollars for mom coffee and bread she does not eat almost minting Buffett was not work $30 for breakfast ??

2025-10-08 • via Nuitee
J
JOSE • couple • us
10
Location, staff, & facilities are the perfect combination to make your stay incredibly comfortable.
Pros:

I had an amazing stay at the hotel—everything from the friendly staff to the spotless rooms exceeded my expectations. The location was perfect, making it easy to explore the area. I would definitely recommend this hotel to anyone looking for comfort and excellent service!

2025-10-07 • via Nuitee
F
Fuchs • solo_traveller • us
9
Loved it. Will stay here again.
Pros:

Friendly staff. Beautiful hotel. Very clean.

Cons:

An option for food/meals other than the formal restaurant.

2025-10-03 • via Nuitee
O
Olga • family
10
Pros:

Excellent

2025-10-02 • via Nuitee
P
Portillo Nuñez • couple • mx
10
2025-10-02 • via Nuitee
G
Gabriela • couple • mx
8
Great rooms, terrible food
Pros:

We appreciate the comfortable beds, cleanliness, and spaciousness of the room.

Cons:

The prices in the restaurant are high, and the food is terrible.

2025-10-02 • via Nuitee
M
Manuel • extended_group • gt
8
Acogedora
Pros:

Amplitud de las habitaciones

Cons:

Necesita modernización.

2025-10-01 • via Nuitee
J
Jorge • family_with_children • us
10
2025-10-01 • via Nuitee
M
Manuel • extended_group • gt
9
2025-10-01 • via Nuitee
J
Jannsohn • couple • us
10
2025-10-01 • via Nuitee
D
Diego Enrique • partner
10
Pros:

Muy limpio, muy buen servicio e increíble locación

2025-09-29 • via Nuitee
D
David A • family
10
Pros:

.

2025-09-27 • via Nuitee