Central Park Hotel

Hotels
7 (18157 reviews)
49 Queensborough Terrace , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room size issues
Noise disturbances

Categories

Cleanliness
6
General dissatisfaction with room cleanliness and issues related to moisture.
Service
8
Staff were described as friendly, but some complaints regarding service attitude were present.
Location
8.5
Positive feedback highlighted convenience and proximity to transport and dining.
Room Quality
6.5
Rooms were criticized for being small and lacking basic amenities.
Amenities
7
Standard amenities; some complaints noted lack of certain facilities.
Value for Money
6
Considered overpriced relative to quality and services provided.
Food and Beverage
7
No specific feedback, assumes standard options were available.
Overall Experience
7
Mixed feelings according to the feedback, with some highlights and notable grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:05

Property Description

Prime Location near Hyde Park
The Central Park Hotel, located a stone's throw away from Hyde Park and a short walk from Queensway Underground Station, offers convenience and comfort for your stay in London.

Comfortable Rooms with Essential Amenities
Each basic room at the Central Park Hotel is equipped with a satellite TV, tea/coffee facilities, and a hairdryer. You can unwind in your own private bathroom stocked with complimentary toiletries.

Dining and Entertainment Options
Indulge in light snacks and a variety of drinks in the spacious lounge area or visit the contemporary cocktail bar for a more vibrant atmosphere. Start your day with a delicious full breakfast served daily.

Experience the best of London with easy access to Oxford Street, Buckingham Palace, and more, making Central Park Hotel the ideal choice for your next stay in the city.

Important information:

Non-UK Visa/Mastercard holders only: Where available, the GBP amount will be converted to your card's ‘home’ currency and processed through the property's credit card machine.

Please note all flexible bookings are pre-authorized 7 days prior to arrival. Please note that payment must be from the original card, and the cardholder must be present at check-in.

Refurbishment September 2023 – December 2026 (completion date subject to change). We are excited to announce that the iconic Central Park Hotel is under major transformation. Sometimes things need to get ugly before they get pretty ! Our guests are at the heart of all the decisions we make, and your comfort during this period has our priority. We look forward to welcoming you during and post-refurbishment to share more enhanced experiences.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Group Reservations Policy:
Bookings of six (6) rooms or more are classified as group reservations and are subject to separate Terms and Conditions. Upon receipt of such a booking, our Group Reservations Department will contact the guest to outline the applicable procedures and request confirmation of the group terms. Failure to comply with or accept these terms may result in the cancellation of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7
Based on 18157 reviews
Cleanliness: 6
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 7
Value for Money: 6
Food and Beverage: 7
Overall Experience: 7
H
Hatice Meryem • couple • tr
7
2026-09-19 • via Nuitee
B
Berenice • couple • fr
10
2026-09-19 • via Nuitee
C
Chloe • couple • gb
5
Overall 6/10
Pros:

Front desk staff very welcoming and helpful. Hotel good location and close to underground station.

Cons:

Arrived in room to an empty shampoo bottle lying on the floor. Cleaner had been twice during our stay and it remained there and cleaner also took all of our towels and toilet roll and did not replace. Every-time we got a shower the whole bathroom would flood into the room even with the shower door closed.

2026-09-19 • via Nuitee
M
Meshari • couple • sa
1
2026-09-19 • via Nuitee
R
Rhona • couple • gb
10
Enjoyable, hotel very relaxing and great location for public transport
Pros:

We didn't have breakfast, hotel was very clean and tidy location was perfect.

Cons:

Nothing

2026-09-19 • via Nuitee
E
Evelyn • couple • gb
7
Comfortable and good location
Pros:

Location

Cons:

Bed and tight fit for the toilet next to shower

2026-09-19 • via Nuitee
J
Josefiina • family_with_children • fi
9
2026-09-18 • via Nuitee
I
Imogen • couple • au
8
2026-09-18 • via Nuitee
M
Matéo • solo_traveller • fr
9
2026-09-18 • via Nuitee
M
Mariana • family_with_children • cl
10
Estadía perfecta y cómoda.
Pros:

Me gustó mucho la ubicación, un sector muy tranquilo y a la vez cerca de todo. La habitación era muy espaciosa, en un segundo piso mirando a la calle, en la parte aún NO remodelada, pero no nos afectó en nada porque casi no hacían ruido en los horarios en los que estábamos en el hotel. Afuera de la ventana habían cosas de construcción, pero igual entraba luz natural, que era lo que me importaba a mi.Baño amplio, con tina y secador de pelo. A 2 cuadras de estación de metro Queensway y a 3 de estación Bayswater. Comercio cerca, hervidor con café, té, leche y azúcar en la habitación. Personal amable, pudimos hacer el check in un poco antes ( que lo agradecimos mucho después de 26 horas de viaje entre vuelos y aeropuertos) y nos cuidaron las maletas en el hotel algunas horas después del check out. Volvería sin dudarlo( andaba con mi hijo de 9 años y se sintió muy seguro en el sector y feliz con las ardillas del parque que está al lado)

Cons:

Por decir algo…Se nos echó a perder el aire acondicionado al tercer día, pero nos buscaron una solución alternativa rápidamente. Y que la habitación es con alfombra, aunque la aspiraban diariamente.

2026-09-18 • via Nuitee
C
ChenYu • solo_traveller • tw
10
2026-09-18 • via Nuitee
D
Dawn • solo_traveller • gb
8
Little gem
Pros:

This was a great hotel. Yes it was having renovations but it really didn't hinder our stay. The staff were exceptional. The room was beautiful and clean. The breakfast was fab. Location was perfect.

Cons:

We didn't find anything that we didn't like.

2026-09-18 • via Nuitee
L
Luis • family_with_children • pt
5
Pros:

Boa localização

Cons:

Obras no hotel com muito barulho; só 1 elevador a funcionar causava o caos nas subidas/descidas

2026-09-18 • via Nuitee
K
Kimberly • couple • mt
7
Overall it was a great hotel, apart from the accessibility of lift.
Pros:

Excellent Location, very clean and helpful staff. Lovely room and facilities.

Cons:

The lift situation was abysmal. Only one lift was working and it was always full of people. Upon arrival and departure we took around 40 mins each time just to be able to use the lift just to deliver the luggage only, as we ended up using the stairs.

2026-09-18 • via Nuitee
E
Elena • solo_traveller • no
5
Pros:

Beliggenheten og viben de jobber seg mot for hotellet og atmosfæren.

Cons:

Personalet var ikke spesielt imøtekomne, slik at man ikke fikk noen smil eller hei når man kom inn i resepsjonen/på vei ut. Virket mer opptatte av hverandre eller datamaskinen. Også lite profesjonelt å stå bak en gjest og veldig tydelig sjekke de ut mens man lager grimaser.

2026-09-18 • via Nuitee
L
Laura • solo_traveller • at
9
2026-09-17 • via Nuitee
S
stephanie Karen • couple • au
10
Wonderful 4 days.
Pros:

The room was amazing, loved the quiet and peaceful atmosphere.
Had windowless room, which had a light controller for the glass mural.

Cons:

Nothing

2026-09-17 • via Nuitee
A
Anna • solo_traveller • au
8
2026-09-17 • via Nuitee
S
simona • couple • it
10
A Londra per Hilary Duff
Pros:

Posizione, gentilezza staff, camera nuova e pulizia.

2026-09-17 • via Nuitee
A
Axel • solo_traveller • fr
8
Super séjour quoi que un peu trop chaud
Pros:

L'emplacement au pied du parc était parfait, l'hôtel était très calme le petit déjeuner généreux. Le mur de lumière reproduit un effet de lumière naturelle très agréable malgré la chambre en -2. Le personnel a trouvé une solution à notre problème de température

Cons:

La chaleur dans la chambre et dans l'hôtel en général, il à fallu demander à plusieurs reprises pour que quelqu'un vienne règler le problème et la seul solution qu'ils ont trouvé étai un ventilo, en soit ils ont répondu à notre besoin mais la nuit à été plus agitée à cause du bruit du ventilo. Le lit est légèrement inconfortable car très dur.

2026-09-17 • via Nuitee