Central Park Hotel

Hotels
7 (18041 reviews)
49 Queensborough Terrace , London , gb
+44 20 7229 2424

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room size issues
Noise disturbances

Categories

Cleanliness
6
General dissatisfaction with room cleanliness and issues related to moisture.
Service
8
Staff were described as friendly, but some complaints regarding service attitude were present.
Location
8.5
Positive feedback highlighted convenience and proximity to transport and dining.
Room Quality
6.5
Rooms were criticized for being small and lacking basic amenities.
Amenities
7
Standard amenities; some complaints noted lack of certain facilities.
Value for Money
6
Considered overpriced relative to quality and services provided.
Food and Beverage
7
No specific feedback, assumes standard options were available.
Overall Experience
7
Mixed feelings according to the feedback, with some highlights and notable grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:05

Property Description

Prime Location near Hyde Park
The Central Park Hotel, located a stone's throw away from Hyde Park and a short walk from Queensway Underground Station, offers convenience and comfort for your stay in London.

Comfortable Rooms with Essential Amenities
Each basic room at the Central Park Hotel is equipped with a satellite TV, tea/coffee facilities, and a hairdryer. You can unwind in your own private bathroom stocked with complimentary toiletries.

Dining and Entertainment Options
Indulge in light snacks and a variety of drinks in the spacious lounge area or visit the contemporary cocktail bar for a more vibrant atmosphere. Start your day with a delicious full breakfast served daily.

Experience the best of London with easy access to Oxford Street, Buckingham Palace, and more, making Central Park Hotel the ideal choice for your next stay in the city.

Important information:

Non-UK Visa/Mastercard holders only: Where available, the GBP amount will be converted to your card's ‘home’ currency and processed through the property's credit card machine.

Please note all flexible bookings are pre-authorized 7 days prior to arrival. Please note that payment must be from the original card, and the cardholder must be present at check-in.

Refurbishment September 2023 – December 2026 (completion date subject to change). We are excited to announce that the iconic Central Park Hotel is under major transformation. Sometimes things need to get ugly before they get pretty ! Our guests are at the heart of all the decisions we make, and your comfort during this period has our priority. We look forward to welcoming you during and post-refurbishment to share more enhanced experiences.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Group Reservations Policy:
Bookings of six (6) rooms or more are classified as group reservations and are subject to separate Terms and Conditions. Upon receipt of such a booking, our Group Reservations Department will contact the guest to outline the applicable procedures and request confirmation of the group terms. Failure to comply with or accept these terms may result in the cancellation of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7
Based on 18041 reviews
Cleanliness: 6
Service: 8
Location: 8.5
Room Quality: 6.5
Amenities: 7
Value for Money: 6
Food and Beverage: 7
Overall Experience: 7
E
Eileen • couple • au
7
Excellybteakfast. . Very clean but noisy . Needs more lifts
Pros:

Great area . Excellent breakfast

Cons:

Very noisy at night . One lift that you couldn’t get on due to amount of people staying in hotel

2026-08-08 • via Nuitee
M
Moritz • extended_group • at
8
2026-08-08 • via Nuitee
B
Beth • couple • im
1
2026-08-08 • via Nuitee
L
Leandro • family_with_children • br
9
Pros:

Excelente localização.

Cons:

Um dos elevadores estava quebrado gerando grande tempo de espera.

2026-08-08 • via Nuitee
R
Ryan • extended_group • us
4
2026-08-08 • via Nuitee
S
Shelly • solo_traveller • us
6
2026-08-08 • via Nuitee
E
Elif Şura • extended_group • tr
7
2026-08-08 • via Nuitee
S
Stefan • extended_group • de
7
Gerne wieder.
Pros:

Die Lage des Hotels war sehr günstig für unsere geplanten Aktivitäten. Trotz der im Vorfeld bekannten Baumaßnahmen war der Aufenthalt angenehm und weitestgehend störungsfrei.

Cons:

Das Frühstück hätte etwas umfangreicher ausfallen können. Aber das Preis-Leistungsverhältnis ist okay im Vergleich zu den externen Angeboten in der Umgebung der Unterkunft.

2026-08-08 • via Nuitee
N
Natasha • couple • au
6
Convenient & good value for money
Pros:

- location, easy access to train stations and food food options around
- cleanliness
- quiet
- spacious

Cons:

- slow wifi / not always reachable in our room
- one functioning lift
- aircon was weak and would not cool down room, dripped water at night

2026-08-08 • via Nuitee
R
Renata • solo_traveller • hr
10
Pros:

Soba je bila uredna, čista i klimatizirana. Bio je to ugodan boravak na vrlo dobroj lokaciji, a autobusno stajaliste i podzemna postaja udaljene su svega 5 min pjesice.. Osoblje hotela je ljubazno i nenametljivo, ali stalno prusutno.

2026-08-07 • via Nuitee
A
Amponfi Agyeman • solo_traveller • gb
8
2026-08-07 • via Nuitee
B
Boipelo • solo_traveller • be
1
The worst hotel I’ve ever been to
Pros:

It was extremely dirty

Cons:

Everything about it.

2026-08-07 • via Nuitee
A
Abdullah • couple • kw
2
Pros:

الموظفين رحبين والموقع مناسب

Cons:

التكييف ومساحه الغرفه وعطل في التكييف وتم تعطيلنا
والمصعد واحد فقط والاخر عطلان

2026-08-07 • via Nuitee
H
Hazal Dünya • couple • dk
8
Pros:

Aircondition, køleskab, varme håndklæder

Cons:

Støj fra renovering
En af dagene var der brandalarm 8 gange før kl. 12
Usikkerhed ift hvorvidt man har et vindue på værelset
Værelse opgradering kostede 40£ pr nat, men da vi overhørte da vi gik forbi receptionen at det ville koste 10£ pr nat

2026-08-07 • via Nuitee
H
Hedda Bjørke • couple • no
1
God beliggenhet er det eneste positive
Pros:

God beliggenhet og var rent inne på rommet

Cons:

Vet nesten ikke hvor jeg skal starte. Når man kommer inn i resepsjonen blir man møtt av en romparfyme som er ekstrem intens, prøvde å ta en brus i baren, men det var bare å glemme med den lukten, står dispensere rundt om i lobbyen som sender ut denne duften/ parfymen. Den er så intens at jeg har ikke ord. Første dagen ble vi vekt 0730 av at det hørtes ut som en støvsuger skulle gjennom døren vår, var så lytt så vi hørte alle rommene som ble rengjort , var kjedelig første dag å bli vekt så tidlig og de stoppet heller ikke. Videre så er det så lytt at når naboen lukker døren så smekker den hardt igjen så det rister inne på rommet. Vi betalte for det dyreste rommet, sengene var knøttsmå og harde, putene var harde som stein. Aircondition høres ut som en vannkoker som står å koker, heldigvis kjølte den ned rommet vårt, men med veldig mye bråk. Var kun en heis på hele hotellet noe som førte til at vi fort kunne stå i 10 minutter å vente. Er også bygningsarbeid med stillas utenfor soverommet, så føles litt ubehagelig at man brått har noen stående utenfor. Pga oppussingen er det også mye støy. Syntes ikke dette hotellet er verdt prisen.

2026-08-07 • via Nuitee
J
Jean-Daniel • couple • ch
8
À recommencer et à recommander
Pros:

La situation

Cons:

Chambre un peu vieillotte, accès sans ascenseur pour les bagages

2026-08-07 • via Nuitee
M
Muhammad Nasir • extended_group • pk
2
2026-08-07 • via Nuitee
P
Priyanka • solo_traveller • gb
7
2026-08-07 • via Nuitee
ابراهيم • couple • eg
10
جيدة
Pros:

نظافة المكان وموقعه

Cons:

صغر حجم سرير النوم
مصعد واحد فقط هو اللي شغال

2026-08-07 • via Nuitee
T
Toscano • extended_group • it
8
Pros:

La struttura vale i soldi spesi, alla reception Marius e la collega italiana sono stati gentilissimi nei nostri confronti. Abbiamo avuto un problema con l’aria e in 5 minuti ci è stato risolto; era presente acqua per il nostro arrivo e il deposito bagagli era top! Unica pecca bagno piccolo per 3 persone però per il resto tutto impeccabile, soprattutto la reception aperta 24/7 e la pulizia giornaliera delle camere. Purtroppo stavano facendo lavoro in hotel quindi c’era un solo ascensore.

Cons:

Bagno piccolo e lavori nell’hotel

2026-08-07 • via Nuitee