Bastion Hotel Utrecht

Hotels
•
Bastion Hotels
6.9 (3343 reviews)
Mauritiuslaan 1 , Utrecht , nl
+31 30 287 1400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Service inconsistency

Categories

Cleanliness
5.54
Multiple reviews mention issues with cleanliness.
Service
8.01
Some staff mentioned positively but several negative interactions noted.
Location
8.05
Location is convenient and easily accessible.
Room Quality
7.5
Rooms mentioned as decent but with older furnishings.
Amenities
6.53
Amenities lacking in some aspects, such as operational facilities.
Value for Money
5.49
Several reviews felt prices were too high for the quality received.
Food and Beverage
6.54
Food quality noted as average, with service issues.
Overall Experience
7.51
General sentiment indicates mixed experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:03

Property Description

Modern Meeting Facilities
Bastion Hotel Utrecht boasts modern meeting facilities, making it an ideal choice for business travelers. The 24-hour front office ensures convenience for guests with busy schedules.

Comfortable Accommodation and Dining
Enjoy comfortable rooms and a diverse selection of dishes from the à la carte menu at the atmospheric restaurant. The personal atmosphere and hospitality of Bastion Hotels guarantee a pleasant stay.

Relaxing Lounge and Free Wi-Fi
Unwind in the cosy hotel bar or lounge, equipped with LCD TV and air conditioning. Stay connected with free Wi-Fi throughout the hotel and make use of the complimentary internet access in the lobby. Book your stay at Bastion Hotel Utrecht for a perfect blend of comfort and convenience.

Important information:

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required.

For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 3343 reviews
Cleanliness: 5.54
Service: 8.01
Location: 8.05
Room Quality: 7.5
Amenities: 6.53
Value for Money: 5.49
Food and Beverage: 6.54
Overall Experience: 7.51
J
Jan Willem • couple • nl
9
2026-07-25 • via Nuitee
M
Monika • solo_traveller • pl
9
2026-07-24 • via Nuitee
M
Monika • solo_traveller • pl
9
2026-07-24 • via Nuitee
L
Lennart • couple • nl
8
2026-07-24 • via Nuitee
C
Carl Victor • couple • se
7
2026-07-24 • via Nuitee
A
Akira van der Tier • couple • nl
7
Prima
Pros:

Aardig personeel. Comfortabel bed. Lekkere douche. Kamer had prettige grootte. Locatie was goed. Parkeren in de parkeergarage was fijn. Alles was schoon.

Cons:

Inrichting mag wel wat moderner. De deur naar de badkamer is ontzettend zwaar en gaat meteen terug dicht. Snapten niet waarom er niet gewoon een normale deur in zit. De steilheid van de parkeergarage om naar boven te komen was erg steil. Onze auto kwam zelfs met de onderkant tegen die rand aan.

2026-07-24 • via Nuitee
D
Dzmitry • solo_traveller • pl
9
2026-07-23 • via Nuitee
S
Salma • solo_traveller • us
6
It was okay
Pros:

It was close to the subway

Cons:

No body came to clean the room or pick up the trash the whole time we stayed there

2026-07-22 • via Nuitee
M
Mariusz • solo_traveller • de
7
Cons:

Winda nie działała

2026-07-22 • via Nuitee
N
Nathalie • couple • nl
8
Goed te doen en gezellig personeel!
Pros:

Goede accommodatie! Lekker geslapen!

2026-07-22 • via Nuitee
Y
Yoran • solo_traveller • nl
6
2026-07-21 • via Nuitee
M
marcel • couple • nl
8
Goed
Pros:

De ligging en netheid

Cons:

De communicatie via de berichtten /mail . Nooit antolwoord gekregen op 4 mails . Maar de factuur kunnen ze plots wel sturen via de mail

2026-07-20 • via Nuitee
B
Bianca en Stanley • solo_traveller • nl
8
Pros:

Prima hotel, kleine kamers maar alles is aanwezig en schoon.

2026-07-20 • via Nuitee
H
Hendrika • couple • nl
9
uitstekend! We komen snel weer terug
Pros:

Bijzonder vriendelijke medewerkers!
Gratis parkeergarage.
Heerlijke douche en prima bedden.
Koffie/thee faciliteiten en een koelkast.

Cons:

2 koffiecupjes is een beetje karig.
Verder was alles prima.

2026-07-19 • via Nuitee
N
Niels • solo_traveller • nl
6
2026-07-19 • via Nuitee
M
MA • solo_traveller • nl
5
Cons:

ontbijt teleurgesteld in het aanbod
volgende keer boek ik geen ontbijt

2026-07-19 • via Nuitee
M
Martin • solo_traveller • nl
7
2026-07-19 • via Nuitee
L
Lawson • couple • gb
8
2026-07-19 • via Nuitee
E
Evelien • solo_traveller • nl
8
Pros:

De bedden lagen heerlijk en we hoorden niets van de grote weg.

Cons:

Er zat schimmel op de muren in de douche (bovenin) en het bleef er lang vochtig na het douchen. Afzuiger werkt dus niet.

2026-07-19 • via Nuitee
S
sergey bokovikov • solo_traveller • de
8
2026-07-18 • via Nuitee