Bastion Hotel Utrecht

Hotels
•
Bastion Hotels
6.9 (3246 reviews)
Mauritiuslaan 1 , Utrecht , nl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Service inconsistency

Categories

Cleanliness
5.54
Multiple reviews mention issues with cleanliness.
Service
8.01
Some staff mentioned positively but several negative interactions noted.
Location
8.05
Location is convenient and easily accessible.
Room Quality
7.5
Rooms mentioned as decent but with older furnishings.
Amenities
6.53
Amenities lacking in some aspects, such as operational facilities.
Value for Money
5.49
Several reviews felt prices were too high for the quality received.
Food and Beverage
6.54
Food quality noted as average, with service issues.
Overall Experience
7.51
General sentiment indicates mixed experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:03

Property Description

Modern Meeting Facilities
Bastion Hotel Utrecht boasts modern meeting facilities, making it an ideal choice for business travelers. The 24-hour front office ensures convenience for guests with busy schedules.

Comfortable Accommodation and Dining
Enjoy comfortable rooms and a diverse selection of dishes from the à la carte menu at the atmospheric restaurant. The personal atmosphere and hospitality of Bastion Hotels guarantee a pleasant stay.

Relaxing Lounge and Free Wi-Fi
Unwind in the cosy hotel bar or lounge, equipped with LCD TV and air conditioning. Stay connected with free Wi-Fi throughout the hotel and make use of the complimentary internet access in the lobby. Book your stay at Bastion Hotel Utrecht for a perfect blend of comfort and convenience.

Important information:

Guests are required to present a valid photo ID and credit card upon check-in.

For reservations of more than 9 rooms, group conditions apply and additional surcharges may apply. Please contact Bastion Hotels for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.9
Based on 3246 reviews
Cleanliness: 5.54
Service: 8.01
Location: 8.05
Room Quality: 7.5
Amenities: 6.53
Value for Money: 5.49
Food and Beverage: 6.54
Overall Experience: 7.51
C
Carla • couple • nl
6
functioneel
Pros:

vriendelijk personeel

Cons:

badkamer

2026-06-13 • via Nuitee
B
Brunilda • solo_traveller • de
8
2026-06-13 • via Nuitee
D
Damien • solo_traveller • nl
4
2026-06-13 • via Nuitee
A
annemie • couple • be
8
Prima hotel
Pros:

Met fiets is centrum goed bereikbaar.

Cons:

Wastafel was erg klein

2026-06-12 • via Nuitee
L
Lee • solo_traveller • ca
7
Pros:

Good food, but expensive. Close to tram to central station and sites, etc. Friendly staff.

Cons:

Noisy, doors slamming all the time. Smokers standing outside and the smoke was coming into my room with the windows closed. The management appeared to be behind in their maintenance. The pillows smelled.

2026-06-12 • via Nuitee
D
Daphne • solo_traveller • nl
8
Pros:

Goed bed en aardig personeel bij de receptie.

Cons:

Wel heel veel mannen beneden. Zal er als vrouw alleen niet verblijven.
Het mag een opknapbeurt gebruiken. Kamer prima, maar ziet er verder wat vervallen uit.

2026-06-11 • via Nuitee
F
francisco luis • solo_traveller • es
7
Hotel muy mediocre
Pros:

Tras el primer dia y tras hablar con recepción nos cambiaron a otra habitación con un baño en condiciones

Cons:

No nos gustó nada la habitación que nos dieron en primer lugar.
Baño minúsculo con lavabo completamente inoperable. 30 cm de anchura con un estante de 15cm sobre el grifo del lavabo. Inododoro encajonado y ducha mínima.
Por otra parte, la limpieza de la habitación era bastante pobre especialmente bajo las camas y en las rejillas de los baños.

2026-06-10 • via Nuitee
G
Grietje • solo_traveller • nl
7
2026-06-10 • via Nuitee
K
katrien • solo_traveller • be
6
2026-06-10 • via Nuitee
S
shiva • solo_traveller • ca
5
2026-06-09 • via Nuitee
R
roy • solo_traveller • nl
10
Pros:

snelle vriendelijke incheck, mooie kamer en erg goed gegeten in het restaurant

Cons:

niets

2026-06-08 • via Nuitee
E
Elie • solo_traveller • gb
8
Lived up to the expectations.
Pros:

Clean, spacious, space was used well in terms of amenities. They have a nice lobby with a bar that opens late.

Cons:

The check in was a bit annoying. I booked and pre paid online, but the staff asked me for the physical card with which I booked. I did not have it on me, but they made it work with another card.

2026-06-08 • via Nuitee
M
melissa • couple • it
10
2026-06-08 • via Nuitee
S
sasha • couple • nl
10
2026-06-07 • via Nuitee
P
Pavan Muddappa • solo_traveller • in
9
2026-06-07 • via Nuitee
P
Petr • extended_group • cz
8
2026-06-06 • via Nuitee
P
Peter • solo_traveller • gb
7
2026-06-06 • via Nuitee
L
Louis Shaw • extended_group • be
10
Pros:

Good location, the espresso is good also.

2026-06-04 • via Nuitee
B
Benoit • extended_group • be
7
2026-06-04 • via Nuitee
T
Tim • family_with_children • nl
3
Matig hotel en slechte hygiene badkamer.
Pros:

Vriendelijk personeel. Hielpen bij kinderbedje dat gehaald moest worden.

Cons:

Schimmel in de alle voegen van de badkamer. Geen afzuiging. Locatie naast snelweg. Geen ruim ontbijt en slecht bijgevuld. Vork moeilijk te krijgen. Met Bastion alleen via hoofdkantoor contact te krijgen in kantoortijden, maximaal onhandig. Duur voor simpele kamer die “deluxe” wordt genoemd.

2026-06-03 • via Nuitee