Hotel Arcadia

Hotels
7.4 (100 reviews)
Via Alamanni Luigi 35, Florence, FI, 50123 , Florence , IT
+39 055 238 1350

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Facilities

Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Golfing nearby
Breakfast available (surcharge)
Scooter/moped rentals nearby
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent location near train station and tram
Friendly and helpful staff (many positive mentions)
Central and convenient for sightseeing
Some guests report clean rooms and comfortable beds
Easy tram/airport access
Cons:
Breakfast frequently criticised (limited selection, poor coffee/juices)
Rooms and facilities described as tired/old; carpets
No laundry service and limited in-room amenities (no coffee machine, minibar issues)
Difficult hotel entrance/access (stairs, located on upper floor of building)
At least one serious complaint about staff handling and damage/compensation dispute

Categories

Cleanliness
6.5
Mixed reports: several guests mention very clean rooms and daily housekeeping, but there are serious complaints about unwashed fruit, old/worn fixtures and visible damage in some rooms.
Service
9.5
Generally praised: staff described as exceptional, cordial and helpful in many reviews (efficient reception, smooth check-in). One severe complaint about staff behaviour exists, but majority positive impressions justify a strong score.
Location
9.5
Consistently strong: repeatedly noted as extremely convenient — next to Santa Maria Novella station, tram stop at the door and easy transfer to the airport; very central for sightseeing.
Room Quality
6.5
Below average: rooms described as tired, carpeted and in need of update; some find beds comfortable but other guests report broken fixtures and a generally dated condition.
Amenities
6
Limited: common mentions of no working minibar, no coffee machine in rooms, no laundry service, and only basic in-room offerings.
Value for Money
7
Moderate: many guests call the hotel 'normal' or 'reasonable' given the location; the strong location/service supports value despite shortcomings in rooms and amenities.
Food and Beverage
6.2
Mixed to weak: several guests criticise the breakfast as sparse (only pastries, no toaster, poor juice/coffee), though a few mention a complete/good breakfast.
Overall Experience
8
Generally positive for travellers prioritising location and friendly staff; however, some guests experienced serious issues that heavily impacted their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 13:11

Property Description

Discover the charm and comfort of Hotel Arcadia, perfectly situated in the heart of Florence, just steps away from the Historic Centre.

Unmatched Convenience
Enjoy complimentary wireless internet access, ensuring you stay connected throughout your visit. Our 24-hour front desk and luggage storage services cater to all your needs, while self-parking is available for your convenience.

Luxurious Accommodations
Relax in one of our 29 air-conditioned rooms, each equipped with a minibar, flat-screen television, and private bathroom featuring complimentary toiletries. Your comfort is our priority, with daily housekeeping to keep your space pristine.

Indulgent Dining Options
Start your day with our delectable buffet breakfast, served daily from 7:30 AM to 10:00 AM for a fee. Unwind in our bar/lounge with your favorite drink, and enjoy room service during limited hours for an extra touch of luxury.

Book your enchanting stay at Hotel Arcadia today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 100 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.5
Room Quality: 6.5
Amenities: 6
Value for Money: 7
Food and Beverage: 6.2
Overall Experience: 8
R
Ruben • solo_traveller • es
8
2026-07-25 • via Nuitee
S
Sandra • family_with_children • ar
4
Hotel de paso
Pros:

Nada

Cons:

No es un lindo hotel es para pasar solo una noche

2026-07-24 • via Nuitee
F
Francisco • couple • es
8
Buen establecimiento relación calidad-precio.
Pros:

Emanuel fue muy amable y nos dio todo tipo de explicaciones, así como lugsres para visitar e ir a comer.

2026-07-24 • via Nuitee
S
seda özgü • couple • tr
5
2026-07-24 • via Nuitee
G
Gökhan • couple • tr
10
2026-07-24 • via Nuitee
I
Isabelle • couple • fr
10
Super pour le long week-end
Pros:

L accueil agréable et le calme

2026-07-22 • via Nuitee
W
Wood • couple • us
7
I chose this location due to its proximity to the tram to get to the airport early the next morning. The hotel room serv
Pros:

Incredibly convenient proximity to the Tram outside the front door, and a 5min walk to the train station.

Cons:

The front door was easy to walk by, tucked in off the street next to a parking garage entrance.

2026-07-22 • via Nuitee
K
Korkmaz • solo_traveller • tr
7
Tavsiye edilir aileler için uygun ve temiz
Pros:

Konum, oda büyüklüğü, çalışanların güler yüzlü ve iyi olmaları.

Cons:

Kahvaltı zayıf

2026-07-21 • via Nuitee
V
Vita • solo_traveller • hr
10
Pros:

Boravkom u ovom hotelu bili smo vrlo zadovoljni. Tijekom boravka nismo imali nikakvih problema. Sobe su bile ugodno rashlađene, što nam je bilo izuzetno važno zbog visokih vanjskih temperatura. Osoblje je bilo ljubazno i susretljivo, a lokacija hotela odlična. Budući da smo bili na proputovanju, savršeno nam je odgovarala jer smo mogli jednostavno posjetiti Firencu. Iako je hotel nešto stariji, uredan je, čist i dobro održavan. Rado bismo ponovno odsjeli ovdje.

Cons:

Sve je bilo u redu!

2026-07-21 • via Nuitee
L
Luz arelly • couple • be
7
Pros:

L’emplacement près de la gare et transport en commun .
L’accueil très bien.

Cons:

Le petit déjeuner

2026-07-20 • via Nuitee
J
Jorge • solo_traveller • us
10
Pros:

All the staff were amazing.. especially Emanuelle....

2026-07-19 • via Nuitee
B
Benvestito • solo_traveller • it
6
Pros:

La posizione

Cons:

L' aria condizionata in direzione del letto

2026-07-19 • via Nuitee
S
SEBASTIAN • couple • co
8
2026-07-18 • via Nuitee
I
Irene • solo_traveller • it
9
Pros:

Camera pratica e accogliente e ottima colazione

Cons:

Hall di aspetto con pochi posti di attesa, ma staff molto disponibile ad accomodarti e venirti incontro

2026-07-17 • via Nuitee
T
Tiziana • family_with_children • it
6
Pros:

Posizione vicina alla stazione.

2026-07-17 • via Nuitee
B
Barbara • couple • hr
9
Would definitely book again if I visit Florence again.
Pros:

The staff was super nice and friendly. The location was great, tram station is in front of the hotel, you can also walk to city center and train station. Good value for money.

Cons:

It wasn’t super clean and the furniture is older but it didn’t really bother us.

2026-07-17 • via Nuitee
T
Tamie • family_with_children • au
8
2026-07-17 • via Nuitee
J
Juhászová • family_with_children • sk
7
2026-07-17 • via Nuitee
S
Stephanie • solo_traveller • de
9
Great for short stays
Pros:

Extremely friendly, helpful and nice staff. Available 24h. Cleanliness was okay, our room had air conditioning and a small fridge so we enjoyed staying there during midday hours. Beds were okay, breakfast essential.

Cons:

Too little power sockets.

2026-07-17 • via Nuitee
M
marco • solo_traveller • it
9
Pros:

Vicino la stazione ed il centro, quindi comoda per spostarsi. Stanza ampia e pulita, con tutto il necessario. Aria condizionata funzionante e wi fi con buon collegamento. I ragazzi alla reception sono molto gentili e cordiali

2026-07-16 • via Nuitee