Holiday Inn Express & Suites Southfield - Detroit

Hotels
•
Holiday Inn Express
7.8 (599 reviews)
24977 Northwestern Hwy , Southfield , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
6.01
Multiple guests reported dirty rooms and issues with cleanliness.
Service
8.98
Most guests noted friendly staff and helpful service.
Location
8.02
Location received mixed feedback; some found it convenient, others complained.
Room Quality
7.47
Room quality varied; some reviews mentioned issues like dirty rooms and maintenance.
Amenities
7
Some amenities like the pool and hot tubs received negative remarks.
Value for Money
7.46
Mixed feedback on value; several felt the experience wasn't worth the price.
Food and Beverage
9.51
Many guests praised the quality of breakfast and dining options.
Overall Experience
7.98
Overall experience rated positively, though many had complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:40

Property Description

Convenient Location and Amenities
Comfort Suites in Southfield, Michigan, just 1.5 miles from Northland Mall, offers free parking and Wi-Fi. Guests can enjoy the indoor heated pool and hot tub during their stay.

Cozy and Well-Equipped Rooms
The rooms feature carpeted flooring, air conditioning, heating, a microwave, coffee-making facilities, iron, and safety deposit box for a comfortable stay.

Additional Features for a Pleasant Stay
The hotel is located near popular attractions like Detroit Zoo and MGM Grand Casino. Guests can benefit from the fitness center, vending machine, business center, laundry services, and daily buffet breakfast.

Book your stay at Comfort Suites for a relaxing and convenient experience.

Important information:

Upon check-in, photo identification and a credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised all guests must be 21 years or older to reserve a room. Contact hotel for details.

This property is undergoing renovations from October 1 2023 to May 31 2024 (completion date subject to change).

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 599 reviews
Cleanliness: 6.01
Service: 8.98
Location: 8.02
Room Quality: 7.47
Amenities: 7
Value for Money: 7.46
Food and Beverage: 9.51
Overall Experience: 7.98
O
Omar • solo_traveller • us
10
2026-09-19 • via Nuitee
D
Danielle • couple • us
10
Pros:

The property was very clean

2026-09-19 • via Nuitee
M
Marquittia • couple • us
10
Pros:

It was clean spacious and close to our destination

Cons:

N/a

2026-09-16 • via Nuitee
R
Ronald • solo_traveller • us
9
Short
Pros:

Everything

Cons:

Nothing I didn't like

2026-09-15 • via Nuitee
N
Nakia • family_with_children • us
8
Had a nice peaceful stay
Pros:

The location

Cons:

Only one elevator

2026-09-11 • via Nuitee
J
Julie • couple • us
1
We didn’t even stay the second night…
Pros:

Nothing

Cons:

We didn’t even stay the second night, we left. There were very loud people next door, at 2am, despite the hotel needing a SIGN in the elevator regarding quiet hours… odd. The room smelled funny and the place was so mediocre for how expensive it is. Should be a 2 star motel.

2026-09-08 • via Nuitee
J
Joshlyn Shadwick • solo_traveller • us
1
Fix Your Hotel
Cons:

Room 244 Spa Bath was broken. It's been a day, and still nothing. The phone is broken in the room. This location doesn't pick up their phone. Finding new hotel now.

2026-09-05 • via Nuitee
S
shahar vico • solo_traveller • il
9
2026-09-03 • via Nuitee
T
Troy • couple • us
8
2026-09-03 • via Nuitee
M
maxhui • solo_traveller • cn
6
2026-09-02 • via Nuitee
N
Noga • extended_group • il
9
2026-08-25 • via Nuitee
S
Shani • extended_group • il
9
מעולה סך הכל
Pros:

החדר היה מעוצב יפה, המיטות היו נוחות, השירותים והמקלחת גדולים

Cons:

אין מספיק מקומות לשבת בארוחת בוקר, בנוסף, הצוות התחיל לקפל את האוכל לפני שנגמרה הארוחה

2026-08-21 • via Nuitee
T
Tamiah • solo_traveller • us
10
Miah
Pros:

Everything Breakfast The Bed The Room Was Very Clean I was so amazed by the whole Facility Staff Was Amazing will be Staying Again and will Recommend this Hotel Pool Was nice also

Cons:

N/A

2026-08-20 • via Nuitee
L
LaToya • family_with_children • us
10
2026-08-17 • via Nuitee
J
Jason • couple • us
8
2026-08-04 • via Nuitee
S
Star • solo_traveller • us
7
Pros:

The location was good 👍

Cons:

Didn't get any SLEEP The second Night do to a lot of noise over top of us WITH ON ALL NIGHT LONG 😞😞😞 Got up with a bad headache 😞

2026-08-03 • via Nuitee
J
José M • family_with_children • es
8
2026-07-11 • via Nuitee
I
ismaeel • extended_group • iq
7
جيد
Pros:

مريحه

Cons:

الموقع

2026-07-10 • via Nuitee
K
Kia • solo_traveller • us
6
2026-07-10 • via Nuitee
P
Porsche • extended_group • us
10
It was a pleasant stay.
Pros:

The housekeeping staff was wonderful and the front desk was exceptional.

Cons:

A lot of the guest that stayed were rude and inconsiderate of the quiet time hours from 10pm-6am. It kept me up.

2026-07-09 • via Nuitee