MainStay Suites Roanoke Airport

Hotels
•
Main Stay Suites
9 (395 reviews)
5080 Valley View Boulevard , Roanoke , US
+1 540-527-3030

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service
Spacious rooms
Cons:
Cleanliness issues
Outdated decor
Lack of breakfast

Categories

Cleanliness
8.33
Several reviews mention issues with cleanliness, including roaches and dirty floors.
Service
9.8
Front desk was praised for being friendly and helpful, with some positive reviews on service.
Location
9.84
Many reviews highlight the convenient location near the highway and restaurants.
Room Quality
8.79
Rooms were described as dated and some issues with odor and discomfort, but overall satisfactory.
Amenities
8.82
Limited amenities mentioned; some discomfort with kitchen equipment and no breakfast.
Value for Money
9.28
General sentiment indicates value for the price, despite some concerns.
Food and Beverage
7.83
Lack of breakfast offerings noted in several reviews, affecting the overall sentiment.
Overall Experience
9.3
Most reviews report enjoyable stays despite some specific negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:57

Property Description

Modern Comfort and Convenience

Convenient Location and Amenities

Complimentary Services and Facilities

Experience modern comfort and convenience at MainStay Suites Airport in Roanoke. Situated just a short distance from popular attractions like Civic Center and Science Museum of Western Virginia Hopkins Planetarium, our hotel offers air-conditioned rooms with a shared lounge. Enjoy the convenience of a kitchen in select rooms, along with free WiFi and parking. Take advantage of our business center, sun terrace, and 24-hour front desk. With easy access to Roanoke Airport, your stay with us will be stress-free and enjoyable. Book now for a memorable experience at MainStay Suites Airport.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROA

Location

Guest Reviews

9
Based on 395 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 7.83
Overall Experience: 9.3
M
MARYAM • solo_traveller • ca
6
2026-09-19 • via Nuitee
G
Gerhard • couple • za
6
2026-09-19 • via Nuitee
S
Simon • extended_group • ch
8
2026-09-19 • via Nuitee
V
Venecia • solo_traveller • us
5
It was just a last min place to stay
Pros:

Having a kitchen, location and bed was comfortable

Cons:

The furniture and carpet has dirty, room smelled like pets and smoke.

2026-09-18 • via Nuitee
S
Samantha • family_with_children • us
9
2026-09-17 • via Nuitee
L
LaQuilla • couple • us
10
Pros:

The staff was great the room was excellent overall no complaints

2026-09-14 • via Nuitee
C
crystal • solo_traveller • us
1
Pros:

I loved the staff. They were sweet.

Cons:

The entire hotel had a strong mildew smell. I. Couldn't stay the entire time because I was getting a headache

2026-09-14 • via Nuitee
J
Jenita • solo_traveller • us
10
2026-09-12 • via Nuitee
A
ayala • extended_group • il
8
חדר זוגי במקום נוח
Pros:

צוות שרותי , ממוקם כמה דקות נסיעה ממרכז רואנוק. נקי ויש בחדר מכונת קפה , מטבחון , מדיח ואף אבקת כביסה. מוצרים שמושיים בנסיעה ארוכה. מצאים מאוד לזוג למבוגר שלישי פחות.

Cons:

מיטת ספה לא הייתה נוחה- מזרן דק והקפיצים הורגשו מבעדו.

2026-09-12 • via Nuitee
K
Kerriann • family_with_children • us
2
Not pleased
Pros:

I’m very disappointed as the room I booked was with a king bed and when I arrived at the hotel for check in the room smelt like dog and the guy was helpful to change rooms but that room had one dead bug and one dead one and the last room we switch too was nicer but when at check out I found another dead bug and my ohobe didn’t work and no iron board . Definitely not staying there again

2026-09-07 • via Nuitee
M
Maranda • solo_traveller • us
9
Pros:

The bed was extremely comfy.

Cons:

Our room inexplicably smelled like seafood.

2026-09-07 • via Nuitee
D
Dominique • couple • us
9
2026-09-07 • via Nuitee
M
Mohamed • family_with_children • ca
1
Pros:

Rien

2026-09-01 • via Nuitee
W
Wendy • family_with_children • us
10
Pros:

the breakfast was outstanding!!!

2026-08-28 • via Nuitee
H
Hoi Hong • solo_traveller • us
5
Cons:

Noise. I hear poeple talking over the phone all night non stop. Sound insulation needs improvement 🙏

2026-08-27 • via Nuitee
K
Karen • family_with_children • us
10
2026-08-24 • via Nuitee
J
Jeff • solo_traveller • us
10
2026-08-24 • via Nuitee
D
David • family_with_children • us
9
2026-08-22 • via Nuitee
R
Rhaisheeta • couple • us
10
I enjoyed my stay and will be back!!!
Pros:

The cleanliness!!!!

Cons:

The parking lot needs to be a little bit bigger

2026-08-17 • via Nuitee
W
Whitely • family_with_children • us
6
It provided a safe, quiet place to sleep and I'm grateful for that.
Pros:

I liked the location. Close to pretty much everything. Hotel was quiet and we were able to get rest. The bathroom was nice and big. I liked that the vanity was separate from the shower and toilet.

Cons:

Did not like the fact that the air conditioner wasn't placed in a spot that would cool down both the sitting area and the sleeping area. I also didn't like that there was no exhaust fan in the bathroom. The furniture was old, torn a little ratty looking.

2026-08-17 • via Nuitee