Aachener Stadthotel

Hotels
5.6 (1948 reviews)
Jülicher Str. 91a , Aachen , DE
+49 241 153051

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Children allowed

Facilities

WiFi available
Free WiFi
Heating
Lift / Elevator
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Location is convenient
Staff were somewhat accommodating
Cons:
Extremely dirty rooms
Presence of mold
Poor amenities
Misleading services offered

Categories

Cleanliness
3.43
Numerous mentions of dirt, mold, and overall uncleanliness. Reviews highlight a significant lack of cleanliness.
Service
7.9
Mixed feelings about service; while some descriptions indicate poor service during check-in, others suggest average service for hotel standards.
Location
9.44
Many guests mentioned that the location was convenient and beneficial for public transport access.
Room Quality
4.39
Reviews consistently criticize room conditions, including reports of mold and outdated amenities.
Amenities
5.42
Guests noted the lack of basic amenities and poor condition of provided facilities, like heating and cleanliness.
Value for Money
3.88
The general sentiment indicates poor value for the amount paid, with many guests feeling misled about the offered services.
Food and Beverage
4.43
No breakfast or food options were available as promised, leading to negative sentiments regarding food service.
Overall Experience
5.9
Overall experience was heavily negative, with guests expressing strong disappointment and dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:25

Property Description

Convenient Location
Located just 1.5 km from the iconic Aachen Cathedral and 500 meters from the relaxing Carolus Thermal Baths, Hotel Krone offers a prime spot for exploring the city. With Europaplatz Square and the A544 Motorway in close proximity, guests can easily navigate the area.

Comfortable Accommodation
Guests can unwind in the hotel's cozy rooms equipped with satellite TV and complimentary WiFi. Whether visiting for leisure or business, Hotel Krone ensures a comfortable stay for all guests.

Accessible Amenities
Situated a short stroll away from Stadtpark, the casino, university, and the charming Old Town, guests have easy access to Aachen's popular attractions. Additionally, the hotel's close proximity to the main railway station and convenient bus connections make traveling hassle-free.

Book your stay at Hotel Krone now to experience convenience and comfort in the heart of Aachen.

Important information:

Please note that the car parks are located in the hotel's private garage, which has a maximum width of 7.9 feet and a maximum height of 6.2 feet. There is also a public parking 262 feet away from the property, which is free from 19:00 to 21:00.

The property will not serve breakfast in March or April 2020.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: DUS

Location

Guest Reviews

5.6
Based on 1948 reviews
Cleanliness: 3.43
Service: 7.9
Location: 9.44
Room Quality: 4.39
Amenities: 5.42
Value for Money: 3.88
Food and Beverage: 4.43
Overall Experience: 5.9
C
Charles • couple • ch
1
Vraiment catastrophique je déconseille
Cons:

Rapport qualité prix médiocres, des photos à des kilomètres de la chambre que nous avons eu, le ménage n’était pas fait
-gants salle des précédents occupant dans la salle de bain
-sol poussiéreux et sale
-trace de liquide type bière sur le sol et la table de chevet
-divers traces suspectes sur les meubles mur tête de lit (cassé) et table

2026-09-19 • via Nuitee
H
Hans Werner • solo_traveller • de
5
Für den Preis zu teuer
Cons:

Es gab weder Frühstück noch Getränke. Nur Verweis auf umliegende Geschäfte. Zu komplizierte Fernbedienung für das Fernsehgerät kein Aufenthaltsraum für Gäste außerhalb des Zimmers.

2026-09-18 • via Nuitee
G
Giorgi • solo_traveller • ge
7
2026-09-18 • via Nuitee
L
Leowbix • solo_traveller • de
7
Cons:

Der Fernseher war nicht betriebsbereit, es war kein Kabel dran.

2026-09-17 • via Nuitee
S
Stefan • solo_traveller • de
2
2026-09-16 • via Nuitee
A
akunor • solo_traveller • nl
10
Pros:

The hotel was extremely easy to locate, and also, the payment was worth the privacy.

Cons:

The shower gel was used up just after the day I lodged in,and it wasn't replaced till I left. The bathroom was also too tiny and last of all, the refuse bag wasn't replaced till I left.

2026-09-16 • via Nuitee
G
Gintarė • couple • lt
1
Uninhabitable rooms and zero accountability from both the hotel and Booking.co
Cons:

Our stay was an absolute disaster. The first room provided was completely unlivable and filthy. When we complained, management moved us to a second room that was just as broken and substandard. Recognizing the property could not offer an acceptable room, we had to leave and book another hotel entirely.

Booking.com support explicitly told us they would refund this booking, but they completely went back on their word and failed to issue the refund. Booking.com pockets their commission while protecting bad vendors and leaving customers stranded. Avoid this hotel and do not rely on Booking.com to honor their support commitments.

2026-09-14 • via Nuitee
R
Regina • solo_traveller • de
1
2026-09-13 • via Nuitee
B
Bastian • solo_traveller • de
7
2026-09-12 • via Nuitee
M
Mahad • couple • de
10
2026-09-12 • via Nuitee
I
Igor • solo_traveller • pl
7
Fine hotel for short stays
Pros:

The place is reasonably close to the train station. Rooms are clean and have an adequate bathroom.

Cons:

The rooms are not too large and the building looks aged (not in a good way).

2026-09-11 • via Nuitee
S
Stefan • solo_traveller • de
5
Nie wieder würde ich dort für länger als eine Nacht einchecken.
Pros:

Die günstige Parkgebühr und die Lage. Sehr freundliches Personal.

Cons:

Völlig verwohnt also so richtig.

2026-09-10 • via Nuitee
J
Jonas Markus • solo_traveller • de
3
2026-09-10 • via Nuitee
B
betül • solo_traveller • at
1
2026-09-10 • via Nuitee
J
Julian • couple • de
1
Pros:

Nichts.

Cons:

Haare auf dem Bettlaken vorgefunden und Silberfisch im Bett gewesen. Gesehen und sofort wieder rausgegangen.

2026-09-08 • via Nuitee
K
Katharina • solo_traveller • gb
1
disgusting - I left after one horible night
Pros:

nothing

Cons:

no breakfast - eventhough stated on booking - closed since lockdown

2026-09-08 • via Nuitee
A
Angela Rosibel • solo_traveller • es
6
Pros:

Location

Cons:

Noisy

2026-09-08 • via Nuitee
O
Oleksandra • couple • ua
5
The price is too high for the conditions.
Pros:

The only thing I liked was the location.

Cons:

The room was very small. The bed linen was old and had holes in it. The mattress and pillows were also very uncomfortable.

The bathroom was very small, and the shower was very dirty.

The price was too high for such poor conditions.

2026-09-08 • via Nuitee
B
Berbić • solo_traveller • de
1
Pros:

Nichts

Cons:

Sehr unordentlich und schmutzig, ich habe Angst gehabt da zu schlafen. Bettwäsche haben gestunken und ist die Frage ob die überhaupt gewaschen waren. Überall Staub, Badezimmer war schreklich.

2026-09-07 • via Nuitee
L
Laura • solo_traveller • be
10
Pros:

De locatie en de behulpzaamheid van het personeel.

Cons:

Er zat stof onder de bedden.

2026-09-07 • via Nuitee