Le Germain Hotel Toronto

Hotels
9.2 (425 reviews)
30 Mercer Street , Toronto , ca

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and beautiful location
Great food
Cons:
Issues with room amenities
Gym did not meet expected standards

Categories

Cleanliness
9.45
The premises were spotless according to multiple reviews.
Service
9.95
Numerous mentions of friendly and helpful staff.
Location
9.45
Location is praised as perfect and well-located near attractions.
Room Quality
8.45
Rooms were clean and aesthetically pleasing but had issues with some amenities.
Amenities
8.95
Some good amenities were mentioned, but the gym was disappointing for some.
Value for Money
8.45
Pricing expectations were not fully met by the amenities offered.
Food and Beverage
9.45
Food, especially the new Asian fusion menu, received excellent reviews.
Overall Experience
9.45
Overall feedback is positive, with some isolated issues that were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:00

Property Description

Luxurious Accommodations
Hotel le Germain Toronto offers contemporary rooms with top-notch amenities such as flat-screen TVs, iPod docking stations, and minibars. The elegant design and comfortable furnishings ensure a relaxing stay for all guests.

Exceptional Dining Experience
Indulge in a culinary journey at Victor Restaurant and Lounge, where you can savor delicious dishes ranging from roasted vegetables to fresh seafood. The extensive cocktail list is sure to impress, making it the perfect spot for a family dining experience or a night out with friends.

Convenient Location and Recreational Options
Situated in the vibrant entertainment district, the hotel is close to popular attractions like Rogers Centre and the CN Tower. Guests can also enjoy the seasonal rooftop putting green, 24-hour gym, and complimentary cappuccino bar at the library. Staying at Hotel le Germain Toronto ensures both convenience and leisure during your visit to Toronto.

Experience luxury, exceptional dining, and convenience at Hotel le Germain Toronto. Book your stay now and elevate your Toronto experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Toronto is a dynamic city that continues to grow, and as a result, there is neighboring construction around Le Germain Hotel Toronto Mercer from starting at 6AM, seven days a week.

Animals are welcome at the hotel, but their presence must be communicated when booking. A fee of $45 per stay applies, and only one pet is allowed per room. Our little friends cannot be left unattended in the establishment, including your room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YTZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 52 per day.

Location

Guest Reviews

9.2
Based on 425 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 9.45
Overall Experience: 9.45
J
Johanne couple ca
9
Relaxe
Pros:

Tout…. On serait repartie avec le matelas, la douche etc. L hôtel est sombre mais, une fois acclimaté, c est le concept ‘zen’ j ai adorée. Tout inspire au calme. Propreté et comfort impeccable dans notre chambre , personnel gentils. Bien situé.
Merci pour tout

Cons:

Rien de négatif

2026-07-19 via Nuitee
M
manon solo_traveller ca
6
Pros:

La situation par rapport au rodgers stadium. Le personnel avenant. La propreté de l’emplacement. Le service de valet.

Cons:

Le prix. Le lit trop petit et très inconfortable.

2026-07-07 via Nuitee
R
Rene couple ca
4
Cons:

The scented perfume products were so intoxicating and impossible to enjoy ..matter of fact I had to leave your hotel again..is that not a scandal !!!

2026-07-04 via Nuitee
F
Franky solo_traveller be
9
2026-06-26 via Nuitee
J
JoAnne solo_traveller us
9
Excellent customer service. The staff went above and beyond to help in any way they could.
Pros:

Hotel was in a great location and very walkable to main attractions and transportation options. The staff went above and beyond to assist me including offering to walk me to the street car stop so that I didn’t get lost, they even did some research for me on where to find a bar or lounge with a specific vibe and music selection, and when I asked for slippers a pair was quickly delivered to my room. I can’t say enough about how much their service made my stay. Thank you!!!

Cons:

There wasn’t much natural light in my room, but it worked out fine as I needed the room mostly for resting.

2026-06-25 via Nuitee
G
Grace couple gb
10
2026-06-18 via Nuitee
C
Chante solo_traveller ca
10
2026-06-16 via Nuitee
D
Dominique solo_traveller fr
7
Pros:

L emplacement de l hôtel. Très belle salle de bain.

Cons:

Lit trop petit, éclairage trop faible, chambre trop sombre. Prix du breakfast exorbitant.

2026-06-11 via Nuitee
B
Bluebell09 Couples Hertfordshire, England
8
Comfortable Stay in Toronto
Pros:

Check-in was quick and efficient, with professional staff providing a warm welcome.
Our room, located on the 6th floor had everything you could possibly want, along with plenty of thoughtful little extras that were an unexpected treat. The enormous bed was exceptionally comfortable, with high-quality bedding ensuring a great night's sleep. The bathroom was equally impressive, featuring a powerful walk-in shower, luxury toiletries, large super-soft towels and a separate toilet.
The only drawback was that both the room and décor were very dark. Despite having a large window, the proximity of a tall office block outside meant there was very little natural daylight.
Breakfast was excellent, with an extensive menu offering plenty of choice. Everything was cooked to order and the quality of the food was superb.
All of the staff were friendly and attentive, although at times we found the service a little too attentive, which made us feel slightly uncomfortable.
The location was reasonably central, although it was a longer walk to the harbourside than we had anticipated.
Overall, the hotel offers first-class amenities and excellent service, but the dark décor and lack of natural light detracted slightly from what was otherwise a very enjoyable stay.

2026-06-10 via Tripadvisor
R
Ramon solo_traveller ch
10
Pros:

Tolles, modernes und top unterhaltenes Hotel, äusserst freundliches Personal, unaufgeregt und hilfsbereit. Sehr zentrale Lage, das Restaurant im Hotel ein Traum, sehr zu empfehlen.

Cons:

Zu harte Bettmatratzen

2026-06-10 via Nuitee
M
Marina couple ca
10
Pros:

Location, location.

Cons:

No bar at 10pm due to a private event.

2026-06-08 via Nuitee
A
Anastasiia solo_traveller ae
10
2026-06-03 via Nuitee
N
Nigel solo_traveller gb
9
Pros:

Staff
Comfy bed
Breakfast

Cons:

Didnt get my wake up vall

2026-06-03 via Nuitee
A
Alessandra solo_traveller it
9
2026-05-28 via Nuitee
P
Philippe extended_group ca
9
Super séjour, chambre propre, tranquille
Pros:

Super établissement, les chambres sont très propres et belles. L'ambiance et le personnel sont très chaleureux.

2026-05-27 via Nuitee
X
X4915ZCjaniced Couples
10
Great hotel stay
Pros:

Amazing hotel and staff just had a 5 night stay, all staff friendly, helpful and ready to help in any way a credit to the hotel especially Nathan in reception and Russell at breakfast - attentive, friendly and gave good advice for places to visit.
Rooms immaculate, well stocked and a calm environment to return to at the end of the day.
Easy access to city and shops make this a very good location especially for the baseball stadium- fully recommend a stay here- keep up the good work

2026-05-26 via Tripadvisor
C
Catherine couple ca
10
Wonderful!
Pros:

Great location. Staff were excellent!

Cons:

We didn’t get to stay long enough!!

2026-05-26 via Nuitee
S
sylvier2017 Couples
4
Disappointed.
Pros:

This hotel has a lot of historical meaning for my husband and I. Many years ago, it was our home away from home and we were here on a regular basis. We wanted to celebrate our anniversary here and were really excited. What a disappointment. It started with the so-called valet standing there doing nothing, letting us unload our bags ourselves. Barely a hello. Then came the impossibility to order any drinks or food before 5pm. The suite, while beautiful, is dark, with no proper light in the bathroom either. Impossible to do your make up unless you lean across the counter. The room had two tvs. None are smart tvs. Impossible to watch movies. It is 2026! How do you charge these prices for a luxury hotel room without the ability to watch movies in the room? We took a suite with balcony only to literally be seeing people in the next building on their beds and them equally staring at us. No view, no privacy and zero privacy with the balconies in the rooms on each side of us. The in-room dining lacks selection. They brought sparkling water when we asked for still, and the sommelier told us we were getting a blend cab and Sangiovese but it was a pure cab. Not much attention to details. Overall not Le Germain quality we were used to.

2026-05-25 via Tripadvisor
P
Peter couple ca
9
Lovely
Pros:

Didn’t have breakfast. Location was excellent for us. Everything indicated in the high ratings above.

Cons:

Nothing important

2026-05-21 via Nuitee
D
Deana couple ca
10
2026-05-19 via Nuitee